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The African online gambling market is getting stronger each day, so providing African players with an exceptional payment method, like DusuPay, is a must for operators targeting players from the region. DusuPay is a solution that hasn’t been around for a long time, yet it has managed to become one of the leading African online payment solutions, thanks to the many perks it can offer players. Even though it has not yet reached its peak across the online gambling industry, it is already available across several online casinos, so you might want to consider using it. Why choose DusuPay as your online casino payment method?

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About DusuPay

Founded in 2015, DusuPay is an online payments solution designed with global businesses in mind, willing to accept payments from African users and businesses. It was crafted so that it would allow customers to deposit funds instantly and easily to their online brokerage system. Considering the lack of suitable and reliable systems to use, the team behind it decided to build a payment infrastructure from scratch, which has ever since evolved into a B2B business, allowing multiple businesses to expand to Africa. The solution is operated by DusuPay Limited, with headquarters in Uganda. Even though incorporated in Uganda, though, the solution managed to strategically expand in many other countries in the African region and beyond, and has reached even other continents.

But what is DusuPay really? We can define it as a payment infrastructure allowing both businesses and users to make use of many payment methods offered by the system to make seamless payments. It is suitable for EFT transfers, money remittance, supporting multiple currencies and even cryptocurrencies. Its system is able to remit to over 50 countries globally, in fact. It allows users to use international payment brands like MasterCard and VISA, Mobile Money and Verve for online payments, and many other solutions. It has also launched its proprietary DusuPay Octopus payout solution for money remittance and cryptocurrency companies paying out to Africa. But, most importantly, it is easily customizable for online casino operators, and that’s how it managed to enter the ever-growing African online gambling industry.

On that note, even though the solution is not yet at its peak in the online gambling industry, due to all the perks it offers both operators and players, it has managed to become listed as a payment method across several online casinos. As an African player looking for a suitable payment method to use for seamless deposits, you should consider using DusuPay. Stay with us to learn how to do that, and how to get started with it.

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Getting Started

Given the fact that this is a solution designed with the aim to make users' online banking experience easier and more convenient, you will be glad to hear that you won’t need to register an account with it. As long as you join an online casino that has integrated with it, and gone to the needed business registration procedure, you will be able to start using it right away.

As you will see in the following section, all you’d need to do is request a payment with it, and choose the solution from the offered ones at the site. As soon as you click on its logo, the solution will take it from there. You know that we’re basically describing how the depositing process would look like, but before we go into details, we wanted to share with you how easy it would be for you to use DusuPay. You will avoid the exhausting, time-consuming registration procedure, and you’ll be able to use methods you are already using to start depositing with it across online casinos, like your VISA or MasterCard credit card, bank wire/EFT, Mobile Money or Verve Card. So, let’s now continue explaining the depositing procedure step-by-step.

How to Make a Deposit with DusuPay at an Online Casino?

We mentioned that DusuPay was founded not that long ago, a bit over a half a decade ago, so it has not yet managed to be offered across too many online casinos. There’s a select list of casinos that do accept it, though, casinos targeting players from Africa and the region, especially South Africa. Therefore, if you do your search, you will certainly find a casino suited for you to join, which accepts it. After you do, make sure you create an account with that casino.

To make a deposit using DusuPay, you will need to go through the following steps:

  • Go to the casino’s Cashier/Deposits page.
  • Enter the amount you’d like to deposit.
  • Select any bonus, if offered, to claim.
  • Next, locate DusuPay’s logo from the list of offered methods and click or tap on it.
  • Confirm the transaction and your deposit will arrive on your balance in no time!

How to Make a Withdrawal with It?

Currently, we couldn’t find any of the casinos that accept DusuPay for deposits to also accept it for withdrawals. Even though theoretically, the solution does support payouts, meaning it does provide operators with the option to process withdrawals, we couldn’t find any casino that has agreed to process withdrawals with it.

That’s probably because of the fees charged, but who can know for sure? What you do need to know is that you’d need to choose a different method to cash out your winnings. You might want to consider using some crypto or some eWallet, as they would provide you with instant and cost-efficient withdrawals.

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Applicable Fees

Depending on the payment methods used, DusuPay does charge operators a fee. You, as a player, won’t be charged any fees, but your online casino will be.

With Verve Card, bank wire/EFT, and Mobile Money, the processing fees will go from 3.5%, while with VISA and MasterCard from 3.9%. With its special service Octopus, regardless of whether Mobile Money or bank wire/EFT is used, the payout fees will start from $1 or currency equivalent. Speaking of currency equivalents, the only time you might be charged a fee is if you’re using a different currency than the default one, as you will need to pay a currency conversion fee. These fees, of course, are pretty low.

Accepted & Restricted Countries

Even though the solution is based in Uganda, it is available across many countries in the region and beyond.

You can use it if you’re a player from Cameroon, Kenya, Ghana, Tanzania, Burundi, Rwanda, South Africa, the USA, the UK, Nigeria, Zambia and many countries in Europe.

Available Currencies

Considering this is already a global payment method, accepted across so many countries, it should come as no surprise that it accepts many currencies.

Mainstream currencies like the UK pound, the US dollar, the South African rand and the euro are, of course, accepted. However, you'll also get to use BIF, KES, GHS, XAF, NGN, ZMW, UGX, TZD and RWF, among other currencies. As mentioned, cryptocurrency will also be your option, so you can also use Bitcoin.

Customer Service & Support Options

DusuPay is a transparent service, and that’s why it has ensured to share with everyone their land-based address, welcoming visitors from 9 am until 4:30 pm EAT from Monday to Friday.

You can also contact its Customer Service agents via the phone number +256 393 243 977 or the email address customersupport@dusupay.com. There's also the option to contact them via Skype. You can also make use of the informative Blog page, as well as the FAQs section, where you'll have its entire offering explained in detail so that you can get to know the solution better before you decide to get started with it.

DusuPay payment method fees and facts
DusuPay is popular in these countries Nigeria, South Africa
Countries restricted from using DusuPay Afghanistan, Aland Islands, Albania, Guernsey, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo Democratic Republic, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kiribati, Korea, Democratic People's Republic of, Republic of Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Saint Helena, Ascension and Tristan Da Cunha, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and The Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Yugoslavia, Zimbabwe Show more
Available accounts 1 business account
Available currencies GBP, USD, ZAR, BIF, KES, GHS, XAF, NGN, ZMW, UGX, TZD, RWF, BTC
Withdraw fees
Bank transfer free
Link to terms & conditions https://dusupay.com/terms-of-use/
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FAQs

Is DusuPay’s website available in many languages?

No. In fact, its website is only available in English, considering the solution aims at global expansion. But, since English is one of the official languages in Africa, you should have no problem understanding what’s on its site, regardless of whether you’re an African or a player from a different country/continent.

Are there any special requirements to meet to get started with it?

Other than playing from an eligible country at an online casino that has integrated with it, you need to meet no other requirements to get started with DusuPay.

Can I reverse a payment I made with it?

In theory, you should be able to reverse a payment with it. But ultimately, it would all depend on the method you were using to request a transaction with it, and that method’s policies when it comes to reversals.

Does DusuPay offer a mobile app?

No. But its website is mobile-compatible, so as long as you join an online casino that is optimized for mobile play, you can rest assured that you’ll get impeccable gaming time on any mobile device using this payment solution.

Is there a Live Chat option to contact Customer Support?

Unfortunately, no. As we mentioned, you can contact the Support agents via a phone line and an email address. You can also visit the solution’s headquarters, as you have its real address displayed on its official website.
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