THIS CASINO IS CLOSED
Overview
Just like all the other casinos from the infamous group of venues, 21Dukes is on probation for several different reasons.
It is a joint that’s been around ever since 1999, so they’ve had quite a lot of time on their hands to figure out what most punters prefer. Let’s be fair in saying that they really do have a lot to offer, as they have introductory packages for new customers, promotions, slot tournaments, plenty of games to choose from…
These games do come from some of the most reputable names in the business and they do come off as a modern brand as they accept cryptocurrencies, but still…
Integrity/Trustworthiness
Whenever we stumble upon a casino that seems suspicious or has an “interesting past” we tend to be extra careful when reviewing it. First off, we didn’t like the fact their weekly cashout limits were extremely low.
Whenever we can, we try working closely with casinos and their reps, so we made a few suggestions, and among those was also the one with which we’d urged them to raise the weekly cashout limit, as it gathered so many complaints among players.
Yes…
…they are open for any sort of feedback and they are surely willing to listen, but let’s just take a moment to reflect on the fact that they still have very long payment processing times that don’t have anything to do with banks.
Predatory terms and conditions are often the biggest of issues one betting venue can have, and these guys have really messed it up. Once again we’d offered our help and worked closely with the problematic group of casinos in order to get the terms improved.
The results are there, but we’d still love to see some of the problematic rules gone right out the window.
Player Complaints
Our forum is often just the right place for all aspiring businesses to just sit down and listen. This is why we’ve invited the official 21Dukes rep to come join us and hear what all the fellow LCB’ers have to say.
Fortunately enough, the rep has been really helpful and willing to listen to all the complaints. Virtually no inquiry was left unanswered, but since the room for improvement is still fairly large, the casino has been put on probation.
Conclusion
All things considered, it’s fair to say that 21Dukes shows great initiative to get all the issues resolved, and improve the severity of their terms and conditions, along with shortening the pending times for their payouts, but we’re still waiting for things to happen before we can put them off our probation list and recommend them to all our members.
Down to Brass Tacks
21Dukes is rated 1476 of 1615 casinos reviewed with a score of 2 out of 5 after 575 votes and it has 542 Slots offered from BetSoft, Vivo Gaming, Pragmatic Play and 2 others with an average rating of 3.6 out of 5 after 21170 votes.
Member's feedback (62)
Read All21Dukes Video Review
Overview
Just like all the other casinos from the infamous group of venues, 21Dukes is on probation for several different reasons.
It is a joint that’s been around ever since 1999, so they’ve had quite a lot of time on their hands to figure out what most punters prefer. Let’s be fair in saying that they really do have a lot to offer, as they have introductory packages for new customers, promotions, slot tournaments, plenty of games to choose from…
These games do come from some of the most reputable names in the business and they do come off as a modern brand as they accept cryptocurrencies, but still…
Integrity/Trustworthiness
Whenever we stumble upon a casino that seems suspicious or has an “interesting past” we tend to be extra careful when reviewing it. First off, we didn’t like the fact their weekly cashout limits were extremely low.
Whenever we can, we try working closely with casinos and their reps, so we made a few suggestions, and among those was also the one with which we’d urged them to raise the weekly cashout limit, as it gathered so many complaints among players.
Yes…
…they are open for any sort of feedback and they are surely willing to listen, but let’s just take a moment to reflect on the fact that they still have very long payment processing times that don’t have anything to do with banks.
Predatory terms and conditions are often the biggest of issues one betting venue can have, and these guys have really messed it up. Once again we’d offered our help and worked closely with the problematic group of casinos in order to get the terms improved.
The results are there, but we’d still love to see some of the problematic rules gone right out the window.
Player Complaints
Our forum is often just the right place for all aspiring businesses to just sit down and listen. This is why we’ve invited the official 21Dukes rep to come join us and hear what all the fellow LCB’ers have to say.
Fortunately enough, the rep has been really helpful and willing to listen to all the complaints. Virtually no inquiry was left unanswered, but since the room for improvement is still fairly large, the casino has been put on probation.
Conclusion
All things considered, it’s fair to say that 21Dukes shows great initiative to get all the issues resolved, and improve the severity of their terms and conditions, along with shortening the pending times for their payouts, but we’re still waiting for things to happen before we can put them off our probation list and recommend them to all our members.
Down to Brass Tacks
21Dukes is rated 1476 of 1615 casinos reviewed with a score of 2 out of 5 after 575 votes and it has 542 Slots offered from BetSoft, Vivo Gaming, Pragmatic Play and 2 others with an average rating of 3.6 out of 5 after 21170 votes.
Screenshot Gallery / Last Updated 23-03-2020
- Jurisdictions:
- Download Available: No
-
min deposit:
€/$10
A-
-
min withdrawal:
€/$30 (Crypto)/€/$500 (Wire Transfer)
D++
-
Cashout Limit:
€/$4,000 Weekly
C++ -
Currencies:
-
cashout times:
Pending Time: 72 hours
Crypto: Instant
Wire Transfer: 5-15 business days
F+ -
Banking:
depositwithdrawal
Banking services AstroPay Card, CASHlib, Flexepin, Neosurf, NETELLER, Paysafecard, Payz, Skrill and UnionPay are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by Pragmatic Play and Vivo Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: No
-
Email:
support@21dukes.com
- Withdrawal Lock: No
- Manual Flush: No
21Dukes Activity
"I haven't played this casino in a while, But from what I recall I didn't have much luck with it but I think it was more so to do with the fact that I had no idea what I was doing!"
5 / 5
"There is also a range of other promotions that are held every month. Thus, you will be able to get cash back. you will be treated in the best way"
3.6 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Member's feedback (62)
Read All
I haven't played this casino in a while, But from what I recall I didn't have much luck with it but I think it was more so to do with the fact that I had no idea what I was doing!
There is also a range of other promotions that are held every month. Thus, you will be able to get cash back. you will be treated in the best way
Neph
4 years ago
Sr. Newbie
21 dukes here I get always every few days a free chip of 25 dollars worth as well as on box 24 I think these are almost identical casinos unfortunately you can not play with the chip all the games I find something a pity and find should be changed but well man Can not have everything in life
Hi paperclip, Can you please private message me your account details so we can contact the casino rep?
They have great game selections and I enjoyed playing on 21dukes. Spun up the no deposit bonus to over $300, maybe 20% of the wager requirements so far, and $35 withdrawable already from tournaments. However, suddenly my account is disabled and I cant get in. The message says contact live support or email support 24/7....
They have great game selections and I enjoyed playing on 21dukes. Spun up the no deposit bonus to over $300, maybe 20% of the wager requirements so far, and $35 withdrawable already from tournaments. However, suddenly my account is disabled and I cant get in. The message says contact live support or email support 24/7. Emailed this a few hours ago and still haven't gotten a response from them. Very disappointed.
Show more
@Sarahstar Hello, We hope this message finds you well. Please note that we will always let you know of the latest free bonuses and spins via our newsletter, so that you are never missing out, so make sure to subscribe. We are waiting for you online where one of Account Managers is online 24/7 and can enlist...
@Sarahstar Hello, We hope this message finds you well. Please note that we will always let you know of the latest free bonuses and spins via our newsletter, so that you are never missing out, so make sure to subscribe. We are waiting for you online where one of Account Managers is online 24/7 and can enlist you in our loyalty program that gets you real cash every week, as well as set your account up for your first withdrawal. We are looking forward to seeing you online and we wish you the best of luck with the games. Regards, 21 Dukes Casino
Show more
I only have used this site because I often get 25 free spin emails. Platform and games are good. Mixed reviews puts me off making a deposit. I have won but never withdrew from here.
Jeany Ruff
5 years ago
Sr. Newbie
Bonus was easy to get and easy to play, but the games are very monotonous so I prefer to stay with netent slots etc
Bonus war unkompliziert zu erhalten und auch gut zu spielen allerdings sind die Spiele sehr eintönig da bleib ich doch lieber bei netent slots usw
Hi Albert Belansai, Please note that the pending time is 72 hours. However, you will receive your payment in 3-7 business days depending on the payment method you use.
I try to withdraw my cash few day ago from my 21duke casino account ..but it still pending. Why is this happening ..can someone explain to me?
Hello, @ToxicYouth We are constantly updating our games selection as well as the software providers list, so we hope that they will always be to your liking. Should you want a boost for your balance, come on chat where your Account Manager will make sure to get you the best deals, as well as enable some very sweet...
Hello, @ToxicYouth We are constantly updating our games selection as well as the software providers list, so we hope that they will always be to your liking. Should you want a boost for your balance, come on chat where your Account Manager will make sure to get you the best deals, as well as enable some very sweet extra perks for your account. @engrsc1 We are glad to hear that you are enjoying the games and we hope to see you on chat soon, where your Account Manager will make sure to tend to your every need. We hope that you will also get enlisted in the loyalty program that we have prepared for you so that you can start claiming weekly and monthly cash rewards. @uhdunno We are so glad you enjoy your time with us. Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 21dukes.com [typed together] @CntryBoy Unfortunately we were not able to locate your account, but please note that there are only 2 rules that need to be kept in mind when trying to cash out: meeting the wagering requirements and having the documents on file. We hope that you managed to cash out and we rest at your full disposal should you need help with anything at all. Looking forward to seeing you online, The 21 Dukes casino team
Show more
Hmm... a casino on probation. I personally never had any issues with this one, but I had no big deposits here and never won enough to cash out any winnings. I like Pragmatic Play games especially newer ones.
A nice site to play. I enjoy to play here. they have a good set of providers games software but i think the chat support is poor, and i dont trust too much these casinos which belong to a big group. I hope that the feedback that will receive on it in the future will be more satisfactory.
This is my favorite top-game site to play. It has been for many many years. They have grown and matured into a great group, and offer fair play, great game selection, and very good customer service. They now have live table games with my favorite runny/3card poker side bet on blackjack. Also, their blackjack games don't...
This is my favorite top-game site to play. It has been for many many years. They have grown and matured into a great group, and offer fair play, great game selection, and very good customer service. They now have live table games with my favorite runny/3card poker side bet on blackjack. Also, their blackjack games don't do that chincey extra house edge method of dealing cards where the dealer takes 1 card untill all cards dealt, and then after players make their bets and take their cards and are done betting, they take their second card and turn over to see where they draw to. Check these guys out, i guarantee no dissappointment.
Show more
Tried to cash out here for a month with no success. Jumped through their ridiculous hoops and they had more hoops and more hoops.
21 Dukes is one online casino that has been around for awhile now but, I've never felt compelled to go ahead and make a deposit into their site. I have heard some positive comments about their deposit bonuses and have never heard of any negative comments about them at all that I recall. I might make a deposit into it...
21 Dukes is one online casino that has been around for awhile now but, I've never felt compelled to go ahead and make a deposit into their site. I have heard some positive comments about their deposit bonuses and have never heard of any negative comments about them at all that I recall. I might make a deposit into it sometime but I don't see anything about them that really makes them stand out as any thing different from the other sites with similar software.
Show more
Dukes21 casino is one that I played several times and they never pay out.I love love love the games! However,they have such a bad support team it makes it very rough to even get your bonuses and your playthru :( It's very rough to calculate whilst your playing and makes it hard on a player,you should be having fun,not being...
Dukes21 casino is one that I played several times and they never pay out.I love love love the games! However,they have such a bad support team it makes it very rough to even get your bonuses and your playthru :( It's very rough to calculate whilst your playing and makes it hard on a player,you should be having fun,not being an accountant 0_0
Show more
Hated this casino, customer service is bad, not sure why it even has a 3.9!!!
Thank you diatim. The list of restricted countries has been updated.
nonono My opinion 1. but not for casino - for LCB Service not available You cannot access 21Dukes from your current location. For any inquiries, please email us at: support@21dukes.com In a supported region? Look Im from Ukraine and what i see. i spend my time. My time is valuable. So BAD BAD BAD.!
- Jurisdictions:
- Download Available: No
- Company:
-
min deposit:
€/$10
A-
-
min withdrawal:
€/$30 (Crypto)/€/$500 (Wire Transfer)
D++
-
Cashout Limit:
€/$4,000 Weekly
C++ -
Currencies:
-
cashout times:
Pending Time: 72 hours
Crypto: Instant
Wire Transfer: 5-15 business days
F+ -
Banking:
depositwithdrawal
Banking services AstroPay Card, CASHlib, Flexepin, Neosurf, NETELLER, Paysafecard, Payz, Skrill and UnionPay are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by Pragmatic Play and Vivo Gaming, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: No
-
Email:
support@21dukes.com
- Withdrawal Lock: No
- Manual Flush: No
Related News
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1728 5 Jul 22nd, 2020
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21Dukes, 7Reels and 7 Spins Expand BetSoft Offering
1341 6 Aug 9th, 2016
21Dukes Activity
"I haven't played this casino in a while, But from what I recall I didn't have much luck with it but I think it was more so to do with the fact that I had no idea what I was doing!"
5 / 5
"There is also a range of other promotions that are held every month. Thus, you will be able to get cash back. you will be treated in the best way"
3.6 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Joedee Thompsons
4 years ago
Full Member
5 / 5
I haven't played this casino in a while, But from what I recall I didn't have much luck with it but I think it was more so to do with the fact that I had no idea what I was doing!
Please enter your comment.
Your comment is added.
Liglee White
4 years ago
Newbie
3.6 / 5
There is also a range of other promotions that are held every month. Thus, you will be able to get cash back. you will be treated in the best way
Please enter your comment.
Your comment is added.
Neph
4 years ago
Sr. Newbie
21 dukes here I get always every few days a free chip of 25 dollars worth as well as on box 24 I think these are almost identical casinos unfortunately you can not play with the chip all the games I find something a pity and find should be changed but well man Can not have everything in life
Please enter your comment.
Your comment is added.
MelissaN
4 years ago
Almighty Member
3.5 / 5
Hi paperclip, Can you please private message me your account details so we can contact the casino rep?
Please enter your comment.
Your comment is added.
paperclip
4 years ago
Newbie
0.1 / 5
They have great game selections and I enjoyed playing on 21dukes. Spun up the no deposit bonus to over $300, maybe 20% of the wager requirements so far, and $35 withdrawable already from tournaments. However, suddenly my account is disabled and I cant get in. The message says contact live support or email support 24/7....
They have great game selections and I enjoyed playing on 21dukes. Spun up the no deposit bonus to over $300, maybe 20% of the wager requirements so far, and $35 withdrawable already from tournaments. However, suddenly my account is disabled and I cant get in. The message says contact live support or email support 24/7. Emailed this a few hours ago and still haven't gotten a response from them. Very disappointed.
Show morePlease enter your comment.
Your comment is added.
relationslcb
5 years ago
Casino Rep
5 / 5
@Sarahstar Hello, We hope this message finds you well. Please note that we will always let you know of the latest free bonuses and spins via our newsletter, so that you are never missing out, so make sure to subscribe. We are waiting for you online where one of Account Managers is online 24/7 and can enlist...
@Sarahstar Hello, We hope this message finds you well. Please note that we will always let you know of the latest free bonuses and spins via our newsletter, so that you are never missing out, so make sure to subscribe. We are waiting for you online where one of Account Managers is online 24/7 and can enlist you in our loyalty program that gets you real cash every week, as well as set your account up for your first withdrawal. We are looking forward to seeing you online and we wish you the best of luck with the games. Regards, 21 Dukes Casino
Show morePlease enter your comment.
Your comment is added.
HokeyPokey
5 years ago
Newbie
3.5 / 5
I only have used this site because I often get 25 free spin emails. Platform and games are good. Mixed reviews puts me off making a deposit. I have won but never withdrew from here.
Please enter your comment.
Your comment is added.
Jeany Ruff
5 years ago
Sr. Newbie
Bonus was easy to get and easy to play, but the games are very monotonous so I prefer to stay with netent slots etc
Bonus war unkompliziert zu erhalten und auch gut zu spielen allerdings sind die Spiele sehr eintönig da bleib ich doch lieber bei netent slots usw
Please enter your comment.
Your comment is added.
MelissaN
6 years ago
Almighty Member
3.5 / 5
Hi Albert Belansai, Please note that the pending time is 72 hours. However, you will receive your payment in 3-7 business days depending on the payment method you use.
Please enter your comment.
Your comment is added.
capo81
6 years ago
Newbie
1 / 5
I try to withdraw my cash few day ago from my 21duke casino account ..but it still pending. Why is this happening ..can someone explain to me?
Please enter your comment.
Your comment is added.
relationslcb
6 years ago
Casino Rep
5 / 5
Hello, @ToxicYouth We are constantly updating our games selection as well as the software providers list, so we hope that they will always be to your liking. Should you want a boost for your balance, come on chat where your Account Manager will make sure to get you the best deals, as well as enable some very sweet...
Hello, @ToxicYouth We are constantly updating our games selection as well as the software providers list, so we hope that they will always be to your liking. Should you want a boost for your balance, come on chat where your Account Manager will make sure to get you the best deals, as well as enable some very sweet extra perks for your account. @engrsc1 We are glad to hear that you are enjoying the games and we hope to see you on chat soon, where your Account Manager will make sure to tend to your every need. We hope that you will also get enlisted in the loyalty program that we have prepared for you so that you can start claiming weekly and monthly cash rewards. @uhdunno We are so glad you enjoy your time with us. Enjoy the games, and any questions you might have, let us know on Live Chat or via email to support @ 21dukes.com [typed together] @CntryBoy Unfortunately we were not able to locate your account, but please note that there are only 2 rules that need to be kept in mind when trying to cash out: meeting the wagering requirements and having the documents on file. We hope that you managed to cash out and we rest at your full disposal should you need help with anything at all. Looking forward to seeing you online, The 21 Dukes casino team
Show morePlease enter your comment.
Your comment is added.
ToxicYouth
7 years ago
Newbie
3.6 / 5
Hmm... a casino on probation. I personally never had any issues with this one, but I had no big deposits here and never won enough to cash out any winnings. I like Pragmatic Play games especially newer ones.
Please enter your comment.
Your comment is added.
engrsc1
7 years ago
Full Member
3.5 / 5
A nice site to play. I enjoy to play here. they have a good set of providers games software but i think the chat support is poor, and i dont trust too much these casinos which belong to a big group. I hope that the feedback that will receive on it in the future will be more satisfactory.
Please enter your comment.
Your comment is added.
uhdunno
7 years ago
Full Member
5 / 5
This is my favorite top-game site to play. It has been for many many years. They have grown and matured into a great group, and offer fair play, great game selection, and very good customer service. They now have live table games with my favorite runny/3card poker side bet on blackjack. Also, their blackjack games don't...
This is my favorite top-game site to play. It has been for many many years. They have grown and matured into a great group, and offer fair play, great game selection, and very good customer service. They now have live table games with my favorite runny/3card poker side bet on blackjack. Also, their blackjack games don't do that chincey extra house edge method of dealing cards where the dealer takes 1 card untill all cards dealt, and then after players make their bets and take their cards and are done betting, they take their second card and turn over to see where they draw to. Check these guys out, i guarantee no dissappointment.
Show morePlease enter your comment.
Your comment is added.
cntryboy
8 years ago
Jr. Member
0.7 / 5
Tried to cash out here for a month with no success. Jumped through their ridiculous hoops and they had more hoops and more hoops.
Please enter your comment.
Your comment is added.
jumboscampi
8 years ago
Full Member
3.8 / 5
21 Dukes is one online casino that has been around for awhile now but, I've never felt compelled to go ahead and make a deposit into their site. I have heard some positive comments about their deposit bonuses and have never heard of any negative comments about them at all that I recall. I might make a deposit into it...
21 Dukes is one online casino that has been around for awhile now but, I've never felt compelled to go ahead and make a deposit into their site. I have heard some positive comments about their deposit bonuses and have never heard of any negative comments about them at all that I recall. I might make a deposit into it sometime but I don't see anything about them that really makes them stand out as any thing different from the other sites with similar software.
Show morePlease enter your comment.
Your comment is added.
mamagotit
8 years ago
Full Member
1.4 / 5
Dukes21 casino is one that I played several times and they never pay out.I love love love the games! However,they have such a bad support team it makes it very rough to even get your bonuses and your playthru :( It's very rough to calculate whilst your playing and makes it hard on a player,you should be having fun,not being...
Dukes21 casino is one that I played several times and they never pay out.I love love love the games! However,they have such a bad support team it makes it very rough to even get your bonuses and your playthru :( It's very rough to calculate whilst your playing and makes it hard on a player,you should be having fun,not being an accountant 0_0
Show morePlease enter your comment.
Your comment is added.
Courtnay Beezy
8 years ago
Newbie
1.3 / 5
Hated this casino, customer service is bad, not sure why it even has a 3.9!!!
Please enter your comment.
Your comment is added.
Anchi
8 years ago
Admin
2.9 / 5
Thank you diatim. The list of restricted countries has been updated.
Please enter your comment.
Your comment is added.
diatim
8 years ago
Newbie
4.2 / 5
nonono My opinion 1. but not for casino - for LCB Service not available You cannot access 21Dukes from your current location. For any inquiries, please email us at: support@21dukes.com In a supported region? Look Im from Ukraine and what i see. i spend my time. My time is valuable. So BAD BAD BAD.!
Please enter your comment.
Your comment is added.