BetNeptune Casino Review

Overview

BetNeptune is an online casino with a heavy emphasis on sports betting and casino games. The site is run under the ProgressPlay platform and enjoys the security and other benefits that come from having a Maltese Gaming Authority and the UK Gambling Commission licences.

This casino was established in 2020, and it wasted no time expanding its selection to cover everything one would expect from a modern casino. Besides the games, which will go through in detail later on, a nice assortment of bonuses and promotions are also available.

Useful Interface and Loads of Text

As this is a rather fresh casino site you can be sure that it works wonderfully on all devices. This is despite the fact that the site is loaded with information. If you want to drill down on any particular detail, like how the different deposit methods work, game payout RTPs, or find out about responsible gambling, there is an article or two available for reading.

The site itself doesn’t really stand out, especially as the colour scheme is rather dark and nondescript. They do use lots of pictures, but the only thing that really manages to catch your attention is the logo of the site.

Bonuses and Customer Support

There seems to be a bit of something for every occasion. Free bets, cashback, leaderboards, daily and weekly casino bonuses, bonus spins and bonus cash, and of course loyalty rewards. Both in betting and in casino there are plenty of different opportunities. In the former similar offers for different sports, whilst in the latter changing daily offers to make sure you can always grab some sort of bonus.

Terms and conditions suffer from high wagering requirements, and maximum conversion amounts. Neither of these applies to sportsbetting, there the only limiting factor seems to be up to five free bets per month.

Bonus cash and bonus spins on the other hand are hard to wager, and when you do that means any cash out tends to be very limited. Usually, a maximum of two or three times your bonus amount, or in some cases hard-capped at $20. The same applies to sports bets, but most of the bets would be around these sums anyways, so it hardly ever matters.

Customer support, like the site itself, is available in English and Spanish. Players can either check out different articles, or simply contact the casino team via live chat. We suggest the latter, as it’s the fastest way of getting any issues resolved. Let’s see if further languages are added in the future.

Tip:  Make sure you have the casino lobby selected if you want to view casino bonuses, and sports lobby selected for sports promotions.

Banking Deposit/Withdrawal

• Different jurisdictions have different regulations regarding deposits and withdrawals.
• Placing more than 25% of your initial deposits as a bet or wager is prohibited.
• Certain deposit methods come with a fee attached, though the casino itself charges no fees.
• All withdrawals come with a $2.50 processing fee, or equivalent in local currency.
• All cashout requests are pending for three days.

Games

The sports betting section is divided into two sections: live betting and pre-match bets. The first one naturally has fewer matches and sports available, numbering a few dozen or more. Football, basketball, ice hockey, tennis, and other popular sports are present. In contrast, the bets you place before the match always have a few thousand open matches or other targets to bet on. And the list of sports even includes esports, Eurovision and many other popular betting targets.

The interface is easy to use, and you can even customise it to a degree. There are plenty of tools to keep yourself organised too, including a calendar, score overviews, and other statistics. The system used is from BetConstruct, which happens to be one of the most advanced when it comes to online betting.

Numerous casino games…

…and a pretty decent interface to browse them awaits players in the casino section. You can start by having a look at some of the popular and featured slots at BetNeptune:

• Immortal Romance
• Twin Spin
• 9 Pots of Gold
• Starburst
• Aloha Cluster Pays
• Dynamite Riches Megaways
• Gonzo’s Quest

That’s a pretty high-profile list of all-time hits on online casinos. This in effect means that all the important game providers from 1x2Gaming to Wazdan are present here. Besides online slots you can find table games, which cover the usual roulette and blackjack, and then add in pretty much every variation of these and other traditional and new table games.

Live casino doesn’t seem to be very extensive, though it does cover all the classics from Evolution Gaming. You can find a separate section for jackpots too, with a ton of popular progressive jackpots, and a lot more that you might have never heard of. Finally, there is a section for casual games which covers everything from scratch cards to virtual sports, and the odd ones out that don’t fit into any other category.

Loyalty Program

You’ll find a separate rewards section, where you can check your level progress. You advance in levels by completing missions, which will then yield achievements and different rewards. Players can use their points in rewards store to buy bonus spins, bonus money, extra deposit bonuses, cashback, and more. It’s a pretty good solution, and uses gamification to make the whole experience all the more engaging.

Mobile Casino

BetNeptune is a rather fresh site, which means that they kind of have the whole mobile compatibility built in from the very beginning. Not to mention that the ProgressPlay platform that this site uses has recently made sure that all the technology and design supports every device imaginable.

Conclusion

There’s plenty to like about BetNeptune. Their availability is great, even if the core markets are in the UK and Europe. Those strong licences ensure safety, whereas the massive number of games and providers ensures that there’s plenty of fun to be had here. And the site itself is pretty easy to use, on all devices.

The bonuses however suffer from some setbacks. Especially if you prefer casino games over betting. We’d understand win limits on no deposit bonuses, but here the limits seem to apply to everything. Hopefully, something that is changed in the future. On the other hand, if you’re a casual gamer who only makes small deposits every now and then, these limits are not so harsh and most likely will not impact your experience at all. Have a look and decide for yourself!