Bizzo Casino Review
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Introduction
Bizzo Casino is managed and operated by TechSolutions (CY) Group Limited, a Cyprus – based company which holds a Curacao license to conduct online operations issued on 19th of May 2021.
So with that said let’s jump right into action
We must mention that the team behind this online casino has come up with a fine welcoming incentive for the newcomers which will certainly ease those first few steps inside. But that is not all, since there is a fine promotional plan aimed towards the more active clients as well as an exclusive club for the most loyal ones. So stay tuned as we will talk about these pleasantries in the further text…
…now, let’s take a look at the webpage
As soon as you power up the site you will be welcomed by a large revolving banner displaying just some of the goodies which will be coming your way. The overall coloration of the backdrop is in various shades of purple which proves to be quite eye-pleasing and helps when navigating through the casino's rich content.
As far as layout is concerned
At the very top you will find a gaming section composed of appropriately marked tabs while on the left side of your screen there is a casinos menu which holds quick access buttons for various content. The center stage is reserved for the rich gaming portfolio displaying some of the more popular games you’ll get to enjoy and at the footer is where you can find all the important information regarding the casino itself, so make sure to check out this part of the page as well!
What about the customer support?
Players wanting to get in touch with the casino's staff will be able to do so either via an email form of communication or with the Live chat feature.
We like to advise our reader that should any issues arise, the second option should be their go to. This method has proven to be quicker and more reliable. So if you have any questions simply look for the hovering green chat box and you will be redirected to your operator.
It is also a good practice to visit the FAQ page as it holds many helpful topics and starting out information, which will certainly come of use, especially for the fresh players.
Let’s check out the promotions
If coming here for the first time, there is a welcoming package awaiting on the casino's door which can be yours for the taking as soon as you’ve made an account and placed a deposit.
Keep in mind that this promotion can be claimed yet again on your second deposit!
Apart from mentioned, active players can look forward to many daily incentives while those eager to show off their skills can take part in a tournament and see if they have what it takes to be the best!
There is also a leaderboard feature instated inside the casino and with some luck and expertise, your name might just be enshrined in the history of this establishment.
For more information about these pleasantries, make sure to look for the “Promotions” tab in the casinos menu!
Tip: Players from Sweden aren’t eligible for participating in any kind of promotional programs, receiving Loyalty rewards and exchanging comp points.
Banking Deposit/Withdrawal
- Deposits need to be wagered 3x before withdrawal.
- Minimum deposit and withdrawal limits are of the same amount which is easily reachable.
- The casino reserves the right to administer verification procedures prior to processing your funds.
- Maximum monthly cashout limits are on a higher side.
- All progressive jackpot winnings will be paid in full.
Games
Bizzo Casino comes with an impressive gaming library filled with some of the more popular games in today’s market which are powered by the world leading IGaming software developers. Names such as Microgaming, Evolution Gaming, Pragmatic Play and BetSoft are just some of many which will be responsible for countless hours of great fun!
So let’s take a look at what they have to offer:
Slots – Book of Rampage, Red Lion, Cai Shen 689, Origins of Lilith, Crystal Digger, Titan’s Rising Master of Gold Hold & Win, Lucky Lady Moon, Fire in the Hole …
Table games – 21 Burn Blackjack, American Blackjack, Baccarat, Classic Blackjack Gold, 3D European Roulette, American Roulette, Caribbean Poker, Texas Hold’em…
Live casino – Lightning Roulette, Infinite Blackjack, Dream Catcher, Cash or Crash, Monopoly, Crazy Time, Baccarat Live, Lucky Streak, Bet on Numbers HD…
Loyalty Program
As we previously mentioned this casino aims to reward their most loyal players and offer a royalty treatment.
So let’s take a look at what you might expect of this exclusive club
This feature consists of 30 levels in total. Starting from the 1st level, players will have an opportunity of climbing up the ladder for a certain amount of points which are accumulated on every EUR 12.5 bet.
Each new tier comes with its own unique rewards and as you progress further their values will increase.
So make sure to monitor your progress within the club and see if you have what it takes to reach the final tier and receive the ultimate Bizzo’s prize!
Mobile Casino
Rest assured that everything here comes fully optimized for the mobile players and is up to par with current standards. Players will receive an equal user experience regardless if they are an iOS or Android user and there is also an opportunity of trying out almost all of your favorite titles in their demo versions.
Conclusion
The team behind Bizzo Casino has surely made all the right choices in order to attract a new fan base as well as to keep the current ones well – occupied.
Starting from the fine welcoming offer to exciting promotional plan and an exclusive club, it seems that this casino has it all.
Should they continue on their current path, we might just see them rubbing shoulders with the “top dogs” in the near future.
Down to Brass Tacks
Bizzo Casino is rated 198 of 1637 casinos reviewed with a score of 3.6 out of 5 after 50 votes and it has 6067 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 118 others with an average rating of 4.0 out of 5 after 178063 votes.
Screenshot Gallery / Last Updated 28-08-2023
Member's feedback (11)
Advantages
- Loyalty feature
- Welcoming offer
- Casino spins
- Fine promotional plan
- Impressive gaming library powered by world leading iGaming software developers
- This casino hosts engaging tournaments
Disadvantages
- No telephone support
- The casino reserves the right to close a player’s account and refund the amount of account balance, subject to relevant withdrawal charges at their sole discretion without stating a reason
- The casino reserves the right to terminate the users account and suspend all payouts at their sole discretion and without giving any prior notice
- No deposit spins must be activated within 3 days of being credited
Introduction
Bizzo Casino is managed and operated by TechSolutions (CY) Group Limited, a Cyprus – based company which holds a Curacao license to conduct online operations issued on 19th of May 2021.
So with that said let’s jump right into action
We must mention that the team behind this online casino has come up with a fine welcoming incentive for the newcomers which will certainly ease those first few steps inside. But that is not all, since there is a fine promotional plan aimed towards the more active clients as well as an exclusive club for the most loyal ones. So stay tuned as we will talk about these pleasantries in the further text…
…now, let’s take a look at the webpage
As soon as you power up the site you will be welcomed by a large revolving banner displaying just some of the goodies which will be coming your way. The overall coloration of the backdrop is in various shades of purple which proves to be quite eye-pleasing and helps when navigating through the casino's rich content.
As far as layout is concerned
At the very top you will find a gaming section composed of appropriately marked tabs while on the left side of your screen there is a casinos menu which holds quick access buttons for various content. The center stage is reserved for the rich gaming portfolio displaying some of the more popular games you’ll get to enjoy and at the footer is where you can find all the important information regarding the casino itself, so make sure to check out this part of the page as well!
What about the customer support?
Players wanting to get in touch with the casino's staff will be able to do so either via an email form of communication or with the Live chat feature.
We like to advise our reader that should any issues arise, the second option should be their go to. This method has proven to be quicker and more reliable. So if you have any questions simply look for the hovering green chat box and you will be redirected to your operator.
It is also a good practice to visit the FAQ page as it holds many helpful topics and starting out information, which will certainly come of use, especially for the fresh players.
Let’s check out the promotions
If coming here for the first time, there is a welcoming package awaiting on the casino's door which can be yours for the taking as soon as you’ve made an account and placed a deposit.
Keep in mind that this promotion can be claimed yet again on your second deposit!
Apart from mentioned, active players can look forward to many daily incentives while those eager to show off their skills can take part in a tournament and see if they have what it takes to be the best!
There is also a leaderboard feature instated inside the casino and with some luck and expertise, your name might just be enshrined in the history of this establishment.
For more information about these pleasantries, make sure to look for the “Promotions” tab in the casinos menu!
Tip: Players from Sweden aren’t eligible for participating in any kind of promotional programs, receiving Loyalty rewards and exchanging comp points.
Banking Deposit/Withdrawal
- Deposits need to be wagered 3x before withdrawal.
- Minimum deposit and withdrawal limits are of the same amount which is easily reachable.
- The casino reserves the right to administer verification procedures prior to processing your funds.
- Maximum monthly cashout limits are on a higher side.
- All progressive jackpot winnings will be paid in full.
Games
Bizzo Casino comes with an impressive gaming library filled with some of the more popular games in today’s market which are powered by the world leading IGaming software developers. Names such as Microgaming, Evolution Gaming, Pragmatic Play and BetSoft are just some of many which will be responsible for countless hours of great fun!
So let’s take a look at what they have to offer:
Slots – Book of Rampage, Red Lion, Cai Shen 689, Origins of Lilith, Crystal Digger, Titan’s Rising Master of Gold Hold & Win, Lucky Lady Moon, Fire in the Hole …
Table games – 21 Burn Blackjack, American Blackjack, Baccarat, Classic Blackjack Gold, 3D European Roulette, American Roulette, Caribbean Poker, Texas Hold’em…
Live casino – Lightning Roulette, Infinite Blackjack, Dream Catcher, Cash or Crash, Monopoly, Crazy Time, Baccarat Live, Lucky Streak, Bet on Numbers HD…
Loyalty Program
As we previously mentioned this casino aims to reward their most loyal players and offer a royalty treatment.
So let’s take a look at what you might expect of this exclusive club
This feature consists of 30 levels in total. Starting from the 1st level, players will have an opportunity of climbing up the ladder for a certain amount of points which are accumulated on every EUR 12.5 bet.
Each new tier comes with its own unique rewards and as you progress further their values will increase.
So make sure to monitor your progress within the club and see if you have what it takes to reach the final tier and receive the ultimate Bizzo’s prize!
Mobile Casino
Rest assured that everything here comes fully optimized for the mobile players and is up to par with current standards. Players will receive an equal user experience regardless if they are an iOS or Android user and there is also an opportunity of trying out almost all of your favorite titles in their demo versions.
Conclusion
The team behind Bizzo Casino has surely made all the right choices in order to attract a new fan base as well as to keep the current ones well – occupied.
Starting from the fine welcoming offer to exciting promotional plan and an exclusive club, it seems that this casino has it all.
Should they continue on their current path, we might just see them rubbing shoulders with the “top dogs” in the near future.
Down to Brass Tacks
Bizzo Casino is rated 198 of 1637 casinos reviewed with a score of 3.6 out of 5 after 50 votes and it has 6067 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 118 others with an average rating of 4.0 out of 5 after 178063 votes.
Screenshot Gallery / Last Updated 28-08-2023
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$1 (Bitcoin)/$10
A++
-
min withdrawal:
$10/$500 (Bank Transfer)
A-
-
Cashout Limit:
$4,000 Daily/ $16,000 Weekly/ $50,000 Monthly
A++ - Currencies:
-
cashout times:
KYC: 72 hours
Processing time: Up to 3 business days
C++ -
Banking:
depositwithdrawal
Banking services AstroPay Card, BLIK, CashtoCode, eZeeWallet, Flexepin, iDebit, InstaDebit, Interac, JCB, Jeton, Klarna, MiFinity, MuchBetter, Multibanco, Neosurf, NETELLER, Paysafecard, Paytm, Payz, Perfect Money, Pix, Rupay, Skrill, STICPAY and Yape are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Alchemy Gaming, Amatic Industries, Apparat Gaming, Arcadem, August Gaming, Authentic Gaming, Big Time Gaming, Boomerang Studios, Booming Games, Booongo, Crazy Tooth Studio, CT Interactive, Electric Elephant Games, Endorphina, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, Fugaso, GameArt, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, Leander Games, LuckyStreak, Mancala Gaming, Merkur Gaming, Microgaming, Mr Slotty, Neon Valley Studios, NetGame Entertainment, Nolimit City, Oryx, Peter And Sons, Platipus Gaming, Play'n GO, playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Red Rake Gaming, Relax Gaming, Slotmill, SmartSoft Gaming, Spinomenal, SpinPlay Games, Thunderkick, Tom Horn Gaming, TrueLab Games, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@bizzocasino.com
complaints@bizzocasino.com
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Selfie with ID documents
- Video verification
- Phone verification
- Time for document verification: 3 days
Documents may be submitted:
- Via dedicated page on the site
Bizzo Casino Activity
Player Reviews
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Member's feedback (11)
I am so grateful that I met my husband at Bizzo Casino. We bonded over a game and then hit it off from there. The rest, oh well, has been history. We go over there every other weekend and feel so happy and content to re-live our fondest of days together as a couple. I have got my girlfriends to go there as well and they...
I am so grateful that I met my husband at Bizzo Casino. We bonded over a game and then hit it off from there. The rest, oh well, has been history. We go over there every other weekend and feel so happy and content to re-live our fondest of days together as a couple. I have got my girlfriends to go there as well and they are in the dating pool now so hurry up to catch them.
Show moreYo! have you heard of Bizzo Casino? No?! Let me tell you all about this brilliant casino located in downtown where many finance bros meet for drinks and games after work. It is a great place for building connections while having a great time. So, what are you really waiting for? Make sure to go ahead and book a table for...
Yo! have you heard of Bizzo Casino? No?! Let me tell you all about this brilliant casino located in downtown where many finance bros meet for drinks and games after work. It is a great place for building connections while having a great time. So, what are you really waiting for? Make sure to go ahead and book a table for tonight and enjoy your time while advancing your career.
Show moreBizzo offers a comprehensive online gaming experience with it's extensive selection of games ranging from slots to live dealer options. The website is intuitively designed, making navigation a breeze for both new and experienced players. The mobile app ensures a seamless transition for gaming on the go. While the bonus...
Bizzo offers a comprehensive online gaming experience with it's extensive selection of games ranging from slots to live dealer options. The website is intuitively designed, making navigation a breeze for both new and experienced players. The mobile app ensures a seamless transition for gaming on the go. While the bonus wagering requirements are on the higher side, the regular promotions and secure banking options provide a balanced and enjoyable gaming environment.
Show moreIt's a cool casino, and yesterday I finally experienced it for myself. I had some difficulties with the withdrawal of funds, due to my mistake, but the support team promptly helped me to solve it and I withdrew my funds. Many thanks to Bizzo for such great support.
Loving this casinos tournaments! Registration is fast. Payout as stated on the site. Very nice.
I know this casino has a great reputation. They often give different bonuses that are easy to figure out. It was easy to win here.
This is one of the only sites I've ever been able to cash out on with no problems. I just miss all those extra bonuses they used to have.
There are honestly so many flaws in this site that I want to be fixed. It's sad that the potential for this site is really high, and it would go a long way if there are more features like bonus games and daily cashbacks that will be implemented in the site itself.
Alright... where do I start. I had high hopes for this casino, as I do really like 20Bet and National Casino (sister sites)... and then the issues began. I had a technical issue while playing Aviator by Spribe (provider); the game wouldn't let me cash out - if you're not familiar with Aviator, it is a "crash" game that...
Alright... where do I start. I had high hopes for this casino, as I do really like 20Bet and National Casino (sister sites)... and then the issues began. I had a technical issue while playing Aviator by Spribe (provider); the game wouldn't let me cash out - if you're not familiar with Aviator, it is a "crash" game that you can choose when to stop the game to collect your winnings, before the plane crashes. The button for collecting wouldn't work, and my games - 3 of them before I quit - all went until the final crash amount. I took screenshots, which even show my attempts at COLLECTING my wins but for whatever reason were NOT collecting. This was sent to tech, and they came up with this answer: that my internet was the problem. My internet is delivered to a large apartment building in mid town by Bell FIBE, which is the BEST you can get. I did argue this, only to be told that the PROVIDER themselves looked at it and also blamed my internet. Folks, I run my entire household on internet, and let me tell you this, not once did my television program have an issue (it was playing in the background, and all of my television viewing is done over internet).. I have a partial degree in Computer Programmer/Analyst, and have a wide knowledge base of all things "internet" and the problem definitely wasn't MY internet. The case was then "closed". I would receive emails asking to rate their service, to which I would answer honestly: NO I wasn't satisfied, and I did not believe they had conducted a proper investigation of the game interruptions. It got to be so annoying that I asked that my funds be added back to my account, and this wasn't much - but it was the PRINCIPLE of it all. That was met with more "it's your fault not ours" type of conversations, and I decided to just give up on it. Well, almost 3 weeks later, I get an email that they've re-credited my account for those funds. GREAT!! So, I decide I may as well play those few credits, and what happens? ANOTHER technical issue: this time I cannot open certain providers that would open prior to this. I get on the chat again, only to be given the usual advice: Clear cache/cookes, try incognito, try another browser, try another device. Did it, did it, did it, did it... nothing solved the issue. I then was asked for screenshots. I provided them... even though it seems very redundant to send a screenshot of a game NOT opening... So while I wait, I decide to open another game and play - well, the game on opening spins and eats half of my balance. I didn't touch anything, I did not accidentally TOUCH a thing - boom. Gone. I really hate to give a rotten "feedback" but this casino has had mostly technical issues since I have played there, and the attitude is so infuriating. I recommend that if you experience a technical issue there, DO tell them but don't expect much. And don't spend a whole lot here, as you may unexpectedly have your balance chewed up by rogue games spinning at max bet. Good things about the casino: if it all worked properly, it's fantastic: providers are plenty, the look is very similar to National Casino, where I will STAY playing and not here...
Show moreafter the payment, they blocked the account for verification, which resulted in the loss of 50fs from my first deposit. it took too long
I was extremelly excited to see that this company finally released a new casino. They have great support, weekly bonuses and great welcome offers with fast verification in an hours time and same day withdrawals too! very happy to see theme expand Highly recommend to all players online
Advantages
- Loyalty feature
- Welcoming offer
- Casino spins
- Fine promotional plan
- Impressive gaming library powered by world leading iGaming software developers
- This casino hosts engaging tournaments
Disadvantages
- No telephone support
- The casino reserves the right to close a player’s account and refund the amount of account balance, subject to relevant withdrawal charges at their sole discretion without stating a reason
- The casino reserves the right to terminate the users account and suspend all payouts at their sole discretion and without giving any prior notice
- No deposit spins must be activated within 3 days of being credited
- Jurisdictions:
- Download Available: No
- Company: Operated By TechSolutions Group NV
- Sister Casinos:
-
min deposit:
$1 (Bitcoin)/$10
A++
-
min withdrawal:
$10/$500 (Bank Transfer)
A-
-
Cashout Limit:
$4,000 Daily/ $16,000 Weekly/ $50,000 Monthly
A++ - Currencies:
-
cashout times:
KYC: 72 hours
Processing time: Up to 3 business days
C++ -
Banking:
depositwithdrawal
Banking services AstroPay Card, BLIK, CashtoCode, eZeeWallet, Flexepin, iDebit, InstaDebit, Interac, JCB, Jeton, Klarna, MiFinity, MuchBetter, Multibanco, Neosurf, NETELLER, Paysafecard, Paytm, Payz, Perfect Money, Pix, Rupay, Skrill, STICPAY and Yape are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, 3 Oaks Gaming, 4ThePlayer, 7Mojos, Alchemy Gaming, Amatic Industries, Apparat Gaming, Arcadem, August Gaming, Authentic Gaming, Big Time Gaming, Boomerang Studios, Booming Games, Booongo, Crazy Tooth Studio, CT Interactive, Electric Elephant Games, Endorphina, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, Fugaso, GameArt, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, Leander Games, LuckyStreak, Mancala Gaming, Merkur Gaming, Microgaming, Mr Slotty, Neon Valley Studios, NetGame Entertainment, Nolimit City, Oryx, Peter And Sons, Platipus Gaming, Play'n GO, playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Rabcat, Red Rake Gaming, Relax Gaming, Slotmill, SmartSoft Gaming, Spinomenal, SpinPlay Games, Thunderkick, Tom Horn Gaming, TrueLab Games, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@bizzocasino.com
complaints@bizzocasino.com
Contact Form
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Selfie with ID documents
- Video verification
- Phone verification
- Time for document verification: 3 days
Documents may be submitted:
- Via dedicated page on the site
Bizzo Casino Activity
Player Reviews
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Kurtis Glover 4 months ago Newbie
4.1 / 5
I am so grateful that I met my husband at Bizzo Casino. We bonded over a game and then hit it off from there. The rest, oh well, has been history. We go over there every other weekend and feel so happy and content to re-live our fondest of days together as a couple. I have got my girlfriends to go there as well and they...
I am so grateful that I met my husband at Bizzo Casino. We bonded over a game and then hit it off from there. The rest, oh well, has been history. We go over there every other weekend and feel so happy and content to re-live our fondest of days together as a couple. I have got my girlfriends to go there as well and they are in the dating pool now so hurry up to catch them.
Show morePlease enter your comment.
Your comment is added.
b8073282 5 months ago Newbie
4.4 / 5
Yo! have you heard of Bizzo Casino? No?! Let me tell you all about this brilliant casino located in downtown where many finance bros meet for drinks and games after work. It is a great place for building connections while having a great time. So, what are you really waiting for? Make sure to go ahead and book a table for...
Yo! have you heard of Bizzo Casino? No?! Let me tell you all about this brilliant casino located in downtown where many finance bros meet for drinks and games after work. It is a great place for building connections while having a great time. So, what are you really waiting for? Make sure to go ahead and book a table for tonight and enjoy your time while advancing your career.
Show morePlease enter your comment.
Your comment is added.
BringME 7 months ago Newbie
4.6 / 5
Bizzo offers a comprehensive online gaming experience with it's extensive selection of games ranging from slots to live dealer options. The website is intuitively designed, making navigation a breeze for both new and experienced players. The mobile app ensures a seamless transition for gaming on the go. While the bonus...
Bizzo offers a comprehensive online gaming experience with it's extensive selection of games ranging from slots to live dealer options. The website is intuitively designed, making navigation a breeze for both new and experienced players. The mobile app ensures a seamless transition for gaming on the go. While the bonus wagering requirements are on the higher side, the regular promotions and secure banking options provide a balanced and enjoyable gaming environment.
Show morePlease enter your comment.
Your comment is added.
Spl1nter 7 months ago Newbie
4.5 / 5
It's a cool casino, and yesterday I finally experienced it for myself. I had some difficulties with the withdrawal of funds, due to my mistake, but the support team promptly helped me to solve it and I withdrew my funds. Many thanks to Bizzo for such great support.
Please enter your comment.
Your comment is added.
eddymerlinh 2 years ago Newbie
4.4 / 5
Loving this casinos tournaments! Registration is fast. Payout as stated on the site. Very nice.
Please enter your comment.
Your comment is added.
glenwild 2 years ago Newbie
4 / 5
I know this casino has a great reputation. They often give different bonuses that are easy to figure out. It was easy to win here.
Please enter your comment.
Your comment is added.
mishweber 2 years ago Newbie
4.2 / 5
This is one of the only sites I've ever been able to cash out on with no problems. I just miss all those extra bonuses they used to have.
Please enter your comment.
Your comment is added.
rafaelborgespaiva 2 years ago Newbie
3.4 / 5
There are honestly so many flaws in this site that I want to be fixed. It's sad that the potential for this site is really high, and it would go a long way if there are more features like bonus games and daily cashbacks that will be implemented in the site itself.
Please enter your comment.
Your comment is added.
Angie Marie 3 years ago Sr. Newbie
2 / 5
Alright... where do I start. I had high hopes for this casino, as I do really like 20Bet and National Casino (sister sites)... and then the issues began. I had a technical issue while playing Aviator by Spribe (provider); the game wouldn't let me cash out - if you're not familiar with Aviator, it is a "crash" game that...
Alright... where do I start. I had high hopes for this casino, as I do really like 20Bet and National Casino (sister sites)... and then the issues began. I had a technical issue while playing Aviator by Spribe (provider); the game wouldn't let me cash out - if you're not familiar with Aviator, it is a "crash" game that you can choose when to stop the game to collect your winnings, before the plane crashes. The button for collecting wouldn't work, and my games - 3 of them before I quit - all went until the final crash amount. I took screenshots, which even show my attempts at COLLECTING my wins but for whatever reason were NOT collecting. This was sent to tech, and they came up with this answer: that my internet was the problem. My internet is delivered to a large apartment building in mid town by Bell FIBE, which is the BEST you can get. I did argue this, only to be told that the PROVIDER themselves looked at it and also blamed my internet. Folks, I run my entire household on internet, and let me tell you this, not once did my television program have an issue (it was playing in the background, and all of my television viewing is done over internet).. I have a partial degree in Computer Programmer/Analyst, and have a wide knowledge base of all things "internet" and the problem definitely wasn't MY internet. The case was then "closed". I would receive emails asking to rate their service, to which I would answer honestly: NO I wasn't satisfied, and I did not believe they had conducted a proper investigation of the game interruptions. It got to be so annoying that I asked that my funds be added back to my account, and this wasn't much - but it was the PRINCIPLE of it all. That was met with more "it's your fault not ours" type of conversations, and I decided to just give up on it. Well, almost 3 weeks later, I get an email that they've re-credited my account for those funds. GREAT!! So, I decide I may as well play those few credits, and what happens? ANOTHER technical issue: this time I cannot open certain providers that would open prior to this. I get on the chat again, only to be given the usual advice: Clear cache/cookes, try incognito, try another browser, try another device. Did it, did it, did it, did it... nothing solved the issue. I then was asked for screenshots. I provided them... even though it seems very redundant to send a screenshot of a game NOT opening... So while I wait, I decide to open another game and play - well, the game on opening spins and eats half of my balance. I didn't touch anything, I did not accidentally TOUCH a thing - boom. Gone. I really hate to give a rotten "feedback" but this casino has had mostly technical issues since I have played there, and the attitude is so infuriating. I recommend that if you experience a technical issue there, DO tell them but don't expect much. And don't spend a whole lot here, as you may unexpectedly have your balance chewed up by rogue games spinning at max bet. Good things about the casino: if it all worked properly, it's fantastic: providers are plenty, the look is very similar to National Casino, where I will STAY playing and not here...
Show morePlease enter your comment.
Your comment is added.
Lfanek 3 years ago Jr. Member
2.6 / 5
after the payment, they blocked the account for verification, which resulted in the loss of 50fs from my first deposit. it took too long
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Adrian Maciaszek 3 years ago Sr. Newbie
4.5 / 5
I was extremelly excited to see that this company finally released a new casino. They have great support, weekly bonuses and great welcome offers with fast verification in an hours time and same day withdrawals too! very happy to see theme expand Highly recommend to all players online
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