Captain Jack Casino Review

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Players from Virginia are accepted at this casino

241

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casino rep.

Captain Jack is sister casino to Silver Oak, Royal Ace, Planet7 and SlotMadness. which are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.

100% up to

$ 1000

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Note:
New Customer Offer. T&C’s Apply. 18+. Min deposit: 30 $. 2nd: 100% up to 1,000 $ (code: GS002). 3rd deposit: 100% up to 1,000 $ (code: GS003).
GS001

code

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Wagering Requirements

30x(b+d)

slots

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100% up to

$ 1000

Sign Up Bonus
30x(b+d)

min WR

CLAIM
New Customer Offer. T&C’s Apply. 18+. Min deposit: 30 $. 2nd: 100% up to 1,000 $ (code: GS002). 3rd deposit: 100% up to 1,000 $ (code: GS003).

Wagering Requirements

30x(b+d)

slots

... + show more
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MattDouglas profile image
MattDouglas Last Updated 2022-04-28

Overview

Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth!

Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts.

What can you really say about a casino…

…that takes a month to process your winnings?

Integrity/Trustworthiness

Some players already know about the infamous Ace Revenue Group, as it’s been nothing but trouble since its very beginnings. This group owns and runs quite a few risky gambling businesses, and some of these are well known among experienced players everywhere around the world.

The sister sites to Captain Jack include Slot Madness, Planet 7, Royal Ace, and Silver Oak, so if you had any troubles with some of these, you can expect pretty much the same over here.

No matter how much integrity or trustworthiness you might earn among some players, all of these fall right down when your payouts are extremely slow.

Some players have waited for more than a month do get paid out, while some others didn’t even get paid at all!

This is completely unacceptable…

…and that’s why they gained such a bad reputation over the years. In spite of all this, it’s somewhat refreshing to point out that these guys are among a select few offering quite a unique banking option.

Namely, they offer the so-called Players Rewards Card, an option available only to players from selected countries. 

Player Complaints

Tracking down what players and fellow LCB’ers on our forum had to say, we’ve come to the pretty much same conclusion.

Even though they are powered by Real Time Gaming - which means they have some rather cool slots to choose from - they seem to disrespect their customers.

Reportedly, the customer support is not helpful at all, and is at times even rude. They will do anything in their power to delay the payouts and go out on a limb to complicate things, hoping you might give up eventually.

On top of this:

They tend to spam your mailbox with countless promotions and bonuses, which can get rather annoying after a while.

Conclusion

This simply isn’t the way an online casino should operate.

Yes…

…each joint needs to run many promotions and bonuses to keep their customers happy, and to also keep them coming back, but when it turns into a SPAM, it just makes punters leave.

A rude customer support officers is simply not an option, especially when handling a customer with a real problem. Combine all these with rather slow payouts, and you’ve got a true problem child in front of you. Avoid at all costs.

Down to Brass Tacks

Captain Jack Casino is rated 1350 of 1475 casinos reviewed with a score of 1.3 out of 5 after 548 votes and it has 241 Slots offered from Real Time Gaming with an average rating of 2.7 out of 5 after 11778 votes.

Overview Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth! Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts. What can...
Read more

Captain Jack Casino Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-04-28

Overview

Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth!

Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts.

What can you really say about a casino…

…that takes a month to process your winnings?

Integrity/Trustworthiness

Some players already know about the infamous Ace Revenue Group, as it’s been nothing but trouble since its very beginnings. This group owns and runs quite a few risky gambling businesses, and some of these are well known among experienced players everywhere around the world.

The sister sites to Captain Jack include Slot Madness, Planet 7, Royal Ace, and Silver Oak, so if you had any troubles with some of these, you can expect pretty much the same over here.

No matter how much integrity or trustworthiness you might earn among some players, all of these fall right down when your payouts are extremely slow.

Some players have waited for more than a month do get paid out, while some others didn’t even get paid at all!

This is completely unacceptable…

…and that’s why they gained such a bad reputation over the years. In spite of all this, it’s somewhat refreshing to point out that these guys are among a select few offering quite a unique banking option.

Namely, they offer the so-called Players Rewards Card, an option available only to players from selected countries. 

Player Complaints

Tracking down what players and fellow LCB’ers on our forum had to say, we’ve come to the pretty much same conclusion.

Even though they are powered by Real Time Gaming - which means they have some rather cool slots to choose from - they seem to disrespect their customers.

Reportedly, the customer support is not helpful at all, and is at times even rude. They will do anything in their power to delay the payouts and go out on a limb to complicate things, hoping you might give up eventually.

On top of this:

They tend to spam your mailbox with countless promotions and bonuses, which can get rather annoying after a while.

Conclusion

This simply isn’t the way an online casino should operate.

Yes…

…each joint needs to run many promotions and bonuses to keep their customers happy, and to also keep them coming back, but when it turns into a SPAM, it just makes punters leave.

A rude customer support officers is simply not an option, especially when handling a customer with a real problem. Combine all these with rather slow payouts, and you’ve got a true problem child in front of you. Avoid at all costs.

Overview Even though the name might suggest that placing your bets over here, and playing some games might be smooth sailing, unfortunately it could not be any further from the truth! Captain Jack was released in 2010, and it’s been growing only its bad reputation ever since that fateful year. A large number of punters have come to realize, that this joint has painfully slow payouts. What can...
Read more

Down to Brass Tacks

Captain Jack Casino is rated 1350 of 1475 casinos reviewed with a score of 1.3 out of 5 after 548 votes and it has 241 Slots offered from Real Time Gaming with an average rating of 2.7 out of 5 after 11778 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $30
  • min withdrawal: $100
  • Cashout Limit: $2,500 Weekly
  • Currencies:
    BTC, LTC, USD
  • cashout times:

    Delayed payments

  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@captainjackcasino.com

    documents@captainjackcasino.com

  • Telephone:

    +1-844-334-6448

  • Withdrawal Lock: No
  • Manual Flush: No
Captain Jack Casino

Captain Jack Casino Activity

RemaMichelle

RemaMichelle added a favorite casino

ca 1 month ago
Captain Jack Casino
Captain Jack Casino

1.3 / 5

61 53.05 K
Butterflyyys76

Butterflyyys76 added a favorite casino

us 2 months ago
Captain Jack Casino
Captain Jack Casino

1.3 / 5

61 53.05 K
Ra2377ven

Ra2377ven rated and commented on a casino

us 2 months ago

"This casino did pretty good by me today. I had a code from an email fo try their new game with 25 free spins. I couldn't get the code to work but the chat support agents corrected and gave me a bonu..."

Captain Jack Casino

3.4 / 5

61 53.05 K
Chriscainevip

Chriscainevip rated and commented on a casino

us 3 months ago

"Stay away from this casino. It belongs to a gaming group that is known for shady practices super long payout times and terrible customer support. I’ve heard players had to wait over a month sometimes ..."

Captain Jack Casino

0.7 / 5

61 53.05 K
Jessica Parker

Jessica Parker rated and commented on a casino

us 4 months ago

"Captain Jack casino is overall a pretty righteous casino. I would definitely recommend Captain Jack casino to family and friends. Your bonuses come pretty regularly and The customer service representa..."

Captain Jack Casino

4 / 5

61 53.05 K
sherri.coyle-fretz

sherri.coyle-fretz rated a casino

us 4 months ago
Captain Jack Casino
Captain Jack Casino

3.6 / 5

61 53.05 K

Player Reviews

1.3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Captain Jack Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $30
  • min withdrawal: $100
  • Cashout Limit: $2,500 Weekly
  • Currencies:
    BTC, LTC, USD
  • cashout times:

    Delayed payments

  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@captainjackcasino.com

    documents@captainjackcasino.com

  • Telephone:

    +1-844-334-6448

  • Withdrawal Lock: No
  • Manual Flush: No
Captain Jack Casino

Captain Jack Casino Activity

RemaMichelle

RemaMichelle added a favorite casino

ca 1 month ago
Captain Jack Casino
Captain Jack Casino

1.3 / 5

61 53.05 K
Butterflyyys76

Butterflyyys76 added a favorite casino

us 2 months ago
Captain Jack Casino
Captain Jack Casino

1.3 / 5

61 53.05 K
Ra2377ven

Ra2377ven rated and commented on a casino

us 2 months ago

"This casino did pretty good by me today. I had a code from an email fo try their new game with 25 free spins. I couldn't get the code to work but the chat support agents corrected and gave me a bonu..."

Captain Jack Casino

3.4 / 5

61 53.05 K
Chriscainevip

Chriscainevip rated and commented on a casino

us 3 months ago

"Stay away from this casino. It belongs to a gaming group that is known for shady practices super long payout times and terrible customer support. I’ve heard players had to wait over a month sometimes ..."

Captain Jack Casino

0.7 / 5

61 53.05 K
Jessica Parker

Jessica Parker rated and commented on a casino

us 4 months ago

"Captain Jack casino is overall a pretty righteous casino. I would definitely recommend Captain Jack casino to family and friends. Your bonuses come pretty regularly and The customer service representa..."

Captain Jack Casino

4 / 5

61 53.05 K
sherri.coyle-fretz

sherri.coyle-fretz rated a casino

us 4 months ago
Captain Jack Casino
Captain Jack Casino

3.6 / 5

61 53.05 K

Player Reviews

1.3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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