Casoo Casino Review
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Introduction
Casoo Casino takes you to the futuristic adventure around the universe. Hopping from planet to planet and exploring their treasures also brings...
... great rewards and bonus games!
Powered by Softgamings, it operates under the Curacao eGaming License. With numerous payment methods to choose from, you will easily find one that best suits your needs.
The design of the platform is out of this world, just as its vast winning options are.
When you enter the platform, you will be welcomed with the clouds surrounding a secluded island, offering the welcome package to the new players.
Once you scroll down, after the game section, the astronaut mascot will be waiting for you.
In his new shiny space suit, he’s ready to join your quest and help you gather some crystals which are necessary for the advancement to the next level. Every level and every new planet and quest that you reach and complete will bring you great loyalty rewards at this Gamification casino.
Also, if you are an active player of slot tournaments, the venue guarantees €60,000 in Space Race events every month.
Amongst numerous prizes, chances for big winnings, exciting games for the best software developers, you will also enjoy…
…superb graphics that give this platform an incredible visual appeal.
Take a spin into the astonishing galactic journey, paved with numerous bonuses and amazing winning possibilities.
Tip: Check Terms and Conditions before opening your account.
Casoo Casino Test
As a part of LCB's project "From the Players, For the Players", we conducted the testing of Casoo Casino with the help of tester R0UNDER.
The test began on February 26, 2021, when the tester registered an account and deposited 0.00295683 BTC (€112.91 EUR). On the same day, he started the KYC procedure, which was completed in a few hours.
After playing a couple of slot games, the tester submitted his first withdrawal request on March 1, in the amount of €50.03. It was denied due to insufficient money turnover since the tester failed to reach the minimum playthrough requirements prior to cashing out. Having in mind that the casino charges a 10% fee on withdrawals where the minimum playthrough has not been met, the tester decided to pay this fee to the casino.
After paying the fee, his subsequent withdrawal request was processed on March 2 in the amount of €45.44, which concluded the testing of Casoo Casino.
Games
Casoo is a venue where you can find the best games from the most reputable providers. All in one place, the portfolio of this platform supports releases form more than 30 excellent developers like BetSoft, Endorphina, Evolution, Habanero, ISoftBet, Microgaming, PlaynGo, WorldMatch, and many others.
Any time that you’re searching for the latest games, it is the place to find it. With so many attractive titles, we can say that its portfolio is galactic as its theme.
-
Slots: Book of Death, Madame Destiny, Texan Tycoon, Hen House, God Of Wealth, Book of Aztec, Immortal Romance, Zombie Slot Mania, Ogre Empire, Playboy Online Slot and Casanova,
-
Table games: Three Card Poker Deluxe, Casino Stub Poker, Tens or Better, Deuces, Double Exposure, Vegas Single Deck, Vegas Strip, Big Five, Red Queen.
-
Video poker: Lucky Streak Roulette, American Roulette, Euro Roulette, French Roulette, 21 Face Up, Virtual Roulette.
Mobile Overview
Doing multiple things on the go is the reality of modern life. People don’t like to be bound to one place and like to have a chance to access their favorite game wherever they want.
That is why platforms that are supporting this option are much more attractive to users worldwide.
It's is the site with...
... a completely mobile-friendly interface.
The superb graphics don’t change no matter what device players are playing on.
The casino’s interface remains easy to use, and all the galactic elements that make this venue unique are in place.
All the brands these days are aspiring to include this feature in their sites, with different success.
This site is a true example of how to do it right, which isn’t surprising because Softgamings always offer software solutions that are ahead of time.
Mobile Games
For gaming sites, it is necessary to keep up with the times and allow their players the same experience and game quality on every device they choose to play on.
The theme of the Casoo isn’t the only thing that is technically advanced, but also its amazing mobile version.
Players can access the venue from their iPhones, Android devices, laptops, tablets or desktop PC. Meaning that the superbly laid out site design is fully responsive across all devices.
Loyalty Program
While exploring the galaxy, players stumble upon many rewards. Anytime that you reach a new planet, the welcome wagon will include various opportunities...
... from extra spins to exclusive bonuses!
The brand values its loyal players and has many interesting rewards waiting for them with progressing and discovering new worlds.
Your quest starts at the Terravia. After you pass that level, reaching the second planet will bring you 10 extra spins. By conquering the levels, you are climbing the VIP leaders, getting amazing benefits along the way.
Loyalty Crystals
Leveling up is very easy. Players start with a magical crystal. The more games you play, the crystal will grow in power faster.
Once it’s full, it will send you to the next level and grant you...
... access to the different planet where spins and bonuses await!
With such an intriguing loyalty program, conquering the universe is a piece of cake.
Weekend reload
Loyalty program shows that this site really appreciates its players.
However...
...there are more conveniences!
For all the players that are working hard during the week to hunt for crystals, the weekend brings more awards.
The end of each week for loyalty players who are 40 levels and above brings at least a 50% match bonus and extra spins to play with.
Even better - the more you play, the bigger is the percentage of the reward.
Conclusion
Casoo is a unique entertainment venue that offers an abundance of games from the biggest names in the gaming business.
The theme is futuristic, allowing you to touch the stars, explore new planets...
... and win big on your cosmic journey.
The platform is operating on a Curacao license and encourages the implementation of responsible gambling practices.
The attractive welcome package is a big benefit, and also a nice way for this casino to stand out among others.
However...
...since it reserves the right to change its offer at any time, time will show how long will these promotions last.
All in all, this is one stunning looking casino that is certainly worth the player’s attention.
Give it a try and take advantage of its great welcoming packages and a truly amazing Loyalty club.
Helpful Links
Down to Brass Tacks
Casoo Casino is rated 33 of 1770 casinos reviewed with a score of 4.3 out of 5 after 324 votes and it has 3973 Slots offered from 1x2gaming, Amatic Industries, ELK Studios and 80 others with an average rating of 3.6 out of 5 after 123216 votes.
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Ana Anchi
Chief Data and Analytics Officer
Member's feedback (77)
Read AllAdvantages
- Massive gaming platform
- Bonus wagering requirements are reasonably low
- Mystery prizes every day
- Gamification features: unlocking levels, new worlds, random rewards
- Crypto-friendly
- Daily or weekly freeroll tournaments
Disadvantages
- Many countries are excluded from the welcome package
- No phone support available
- Monthly cashout limit is too low
- Payout requests exceeding €1000 may take up to 7 days to process
Introduction
Casoo Casino takes you to the futuristic adventure around the universe. Hopping from planet to planet and exploring their treasures also brings...
... great rewards and bonus games!
Powered by Softgamings, it operates under the Curacao eGaming License. With numerous payment methods to choose from, you will easily find one that best suits your needs.
The design of the platform is out of this world, just as its vast winning options are.
When you enter the platform, you will be welcomed with the clouds surrounding a secluded island, offering the welcome package to the new players.
Once you scroll down, after the game section, the astronaut mascot will be waiting for you.
In his new shiny space suit, he’s ready to join your quest and help you gather some crystals which are necessary for the advancement to the next level. Every level and every new planet and quest that you reach and complete will bring you great loyalty rewards at this Gamification casino.
Also, if you are an active player of slot tournaments, the venue guarantees €60,000 in Space Race events every month.
Amongst numerous prizes, chances for big winnings, exciting games for the best software developers, you will also enjoy…
…superb graphics that give this platform an incredible visual appeal.
Take a spin into the astonishing galactic journey, paved with numerous bonuses and amazing winning possibilities.
Tip: Check Terms and Conditions before opening your account.
Casoo Casino Test
As a part of LCB's project "From the Players, For the Players", we conducted the testing of Casoo Casino with the help of tester R0UNDER.
The test began on February 26, 2021, when the tester registered an account and deposited 0.00295683 BTC (€112.91 EUR). On the same day, he started the KYC procedure, which was completed in a few hours.
After playing a couple of slot games, the tester submitted his first withdrawal request on March 1, in the amount of €50.03. It was denied due to insufficient money turnover since the tester failed to reach the minimum playthrough requirements prior to cashing out. Having in mind that the casino charges a 10% fee on withdrawals where the minimum playthrough has not been met, the tester decided to pay this fee to the casino.
After paying the fee, his subsequent withdrawal request was processed on March 2 in the amount of €45.44, which concluded the testing of Casoo Casino.
Games
Casoo is a venue where you can find the best games from the most reputable providers. All in one place, the portfolio of this platform supports releases form more than 30 excellent developers like BetSoft, Endorphina, Evolution, Habanero, ISoftBet, Microgaming, PlaynGo, WorldMatch, and many others.
Any time that you’re searching for the latest games, it is the place to find it. With so many attractive titles, we can say that its portfolio is galactic as its theme.
-
Slots: Book of Death, Madame Destiny, Texan Tycoon, Hen House, God Of Wealth, Book of Aztec, Immortal Romance, Zombie Slot Mania, Ogre Empire, Playboy Online Slot and Casanova,
-
Table games: Three Card Poker Deluxe, Casino Stub Poker, Tens or Better, Deuces, Double Exposure, Vegas Single Deck, Vegas Strip, Big Five, Red Queen.
-
Video poker: Lucky Streak Roulette, American Roulette, Euro Roulette, French Roulette, 21 Face Up, Virtual Roulette.
Mobile Overview
Doing multiple things on the go is the reality of modern life. People don’t like to be bound to one place and like to have a chance to access their favorite game wherever they want.
That is why platforms that are supporting this option are much more attractive to users worldwide.
It's is the site with...
... a completely mobile-friendly interface.
The superb graphics don’t change no matter what device players are playing on.
The casino’s interface remains easy to use, and all the galactic elements that make this venue unique are in place.
All the brands these days are aspiring to include this feature in their sites, with different success.
This site is a true example of how to do it right, which isn’t surprising because Softgamings always offer software solutions that are ahead of time.
Mobile Games
For gaming sites, it is necessary to keep up with the times and allow their players the same experience and game quality on every device they choose to play on.
The theme of the Casoo isn’t the only thing that is technically advanced, but also its amazing mobile version.
Players can access the venue from their iPhones, Android devices, laptops, tablets or desktop PC. Meaning that the superbly laid out site design is fully responsive across all devices.
Loyalty Program
While exploring the galaxy, players stumble upon many rewards. Anytime that you reach a new planet, the welcome wagon will include various opportunities...
... from extra spins to exclusive bonuses!
The brand values its loyal players and has many interesting rewards waiting for them with progressing and discovering new worlds.
Your quest starts at the Terravia. After you pass that level, reaching the second planet will bring you 10 extra spins. By conquering the levels, you are climbing the VIP leaders, getting amazing benefits along the way.
Loyalty Crystals
Leveling up is very easy. Players start with a magical crystal. The more games you play, the crystal will grow in power faster.
Once it’s full, it will send you to the next level and grant you...
... access to the different planet where spins and bonuses await!
With such an intriguing loyalty program, conquering the universe is a piece of cake.
Weekend reload
Loyalty program shows that this site really appreciates its players.
However...
...there are more conveniences!
For all the players that are working hard during the week to hunt for crystals, the weekend brings more awards.
The end of each week for loyalty players who are 40 levels and above brings at least a 50% match bonus and extra spins to play with.
Even better - the more you play, the bigger is the percentage of the reward.
Conclusion
Casoo is a unique entertainment venue that offers an abundance of games from the biggest names in the gaming business.
The theme is futuristic, allowing you to touch the stars, explore new planets...
... and win big on your cosmic journey.
The platform is operating on a Curacao license and encourages the implementation of responsible gambling practices.
The attractive welcome package is a big benefit, and also a nice way for this casino to stand out among others.
However...
...since it reserves the right to change its offer at any time, time will show how long will these promotions last.
All in all, this is one stunning looking casino that is certainly worth the player’s attention.
Give it a try and take advantage of its great welcoming packages and a truly amazing Loyalty club.
Helpful Links
Down to Brass Tacks
Casoo Casino is rated 33 of 1770 casinos reviewed with a score of 4.3 out of 5 after 324 votes and it has 3973 Slots offered from 1x2gaming, Amatic Industries, ELK Studios and 80 others with an average rating of 3.6 out of 5 after 123216 votes.
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Ana Anchi
Chief Data and Analytics Officer
Screenshot Gallery / Last Updated 03-11-2025
- Jurisdictions:
- App Available: No
- Sister Casinos:
-
min deposit::
€20
B--
-
min withdrawal:
€20
B--
-
Cashout Limit:
€2,000 Daily/€5,000 Weekly/€10,000 Monthly
D++ -
Currencies:
-
cashout times:
KYC: Instant
Pending time: Within 72 hours (If the withdrawn amount exceeds €1,000 it takes up to 7 business days)
Processing time: Up to 7 business days after completion of KYC
E- -
Banking:
depositwithdrawal
Banking services AstroPay Card, BLIK, CashtoCode, eZeeWallet, Interac, Jeton, Klarna, MB WAY, MiFinity, Moneta.ru, Neosurf, NETELLER, Pay N Play, PayID, Paysafecard, Payz, Skrill, Trustly, Visa QIWI, Yandex / Yoo Money and Zimpler are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 3 Oaks Gaming, 4ThePlayer, Alchemy Gaming, All41 Studios, Amatic Industries, Apparat Gaming, Area Vegas, Booming Games, Crazy Tooth Studio, Endorphina, Evolution Gaming, Evoplay, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, LuckyStreak, Microgaming, Neon Valley Studios, NetGame Entertainment, Nolimit City, Old Skool Studios, Peter And Sons, Play'n GO, playson, Pragmatic Play, Push Gaming, Quickspin, Slotmill, Spinomenal, SpinPlay Games, Spribe, Thunderkick, TrueLab Games, Vivo Gaming, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
help@casoo.com
-
Telephone:
+356 99609110
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email help@casoo.com
- Via dedicated page on the site
Casoo Casino Activity
"Dear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical ..."
4.3 / 5
"The website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of..."
2.5 / 5
Player Reviews
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terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Member's feedback (77)
Read AllThe website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of my spins. Support wasn't helpful at all when I reached out about the technical issues, so I won't be playing here again....
The website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of my spins. Support wasn't helpful at all when I reached out about the technical issues, so I won't be playing here again. Recommend giving this one a miss, there are much better options available!
Show moreDear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical issues you encountered while playing. We completely understand how frustrating it can be when games lag or freeze during...
Dear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical issues you encountered while playing. We completely understand how frustrating it can be when games lag or freeze during gameplay, and we sincerely apologize for the inconvenience this caused. While we are glad to hear that you found our website easy to navigate and enjoyed the wide selection of games available, we are disappointed to learn that your overall experience was negatively affected by these issues and by the support you received. Providing a smooth gaming experience and excellent customer service is extremely important to us, and we regret that we did not deliver that in your case. Please know that our Customer Support Team is always here to assist with any ongoing issues, questions, or helpful information our players may need. Whenever technical difficulties occur, we strongly encourage customers to reach out to us directly so we can investigate the matter thoroughly and work toward a solution as quickly as possible. We genuinely aim to provide excellent service and support all of our customers in resolving any ongoing concerns. Feedback such as yours is very valuable to us, as it helps us identify areas where improvements are needed. We truly appreciate you sharing your experience, and we are sorry again for the frustration and disappointment caused. We hope that, in the future, you may consider giving us another opportunity to provide you with a better experience. Sincerely, The Casoo Team
Show more
I’m playing at this casino right now, and I can easily navigate the entire platform without any lag, unlike many other casinos out there. Their deposit and withdrawal requirements are low, and you can withdraw small amounts directly to your wallet, which makes it very convenient and user friendly. The transactions are...
I’m playing at this casino right now, and I can easily navigate the entire platform without any lag, unlike many other casinos out there. Their deposit and withdrawal requirements are low, and you can withdraw small amounts directly to your wallet, which makes it very convenient and user friendly. The transactions are processed smoothly, and the interface is clean and well-organized, making it easy to find games and manage your account. Overall, it provides a seamless gaming experience, especially for players who prefer fast access, minimal technical issues, and flexible cash out options.
Show more
Easy sign up akd KYC verification; minimum deposit with LTC is 50NZD which is hella steep. Planning to deposit today and hopefully withdraw via crypto wallet which is supported blessedly, love the fast speeds with crypto transactions
The casino makes a generally reliable impression. The game selection is diverse, catering to both slot enthusiasts and live dealer players. The website loads quickly and is clearly laid out. Deposits are processed promptly, although withdrawals can occasionally be delayed. Customer service is friendly, but sometimes only...
The casino makes a generally reliable impression. The game selection is diverse, catering to both slot enthusiasts and live dealer players. The website loads quickly and is clearly laid out. Deposits are processed promptly, although withdrawals can occasionally be delayed. Customer service is friendly, but sometimes only responds after a short wait. The bonus offers are attractive, but come with fairly typical wagering requirements. All in all, it's an average online casino with solid performance, but without any standout features.
Show moreDas Casino macht insgesamt einen zuverlässigen Eindruck. Die Spielauswahl ist vielfältig, sowohl für Automaten-Fans als auch für Live-Spieler. Die Webseite lädt schnell und ist übersichtlich gestaltet. Einzahlungen werden rasch bearbeitet, bei Auszahlungen kann es jedoch gelegentlich zu Verzögerungen kommen. Der Kundenservice...
Das Casino macht insgesamt einen zuverlässigen Eindruck. Die Spielauswahl ist vielfältig, sowohl für Automaten-Fans als auch für Live-Spieler. Die Webseite lädt schnell und ist übersichtlich gestaltet. Einzahlungen werden rasch bearbeitet, bei Auszahlungen kann es jedoch gelegentlich zu Verzögerungen kommen. Der Kundenservice antwortet freundlich, aber manchmal erst nach einiger Wartezeit. Die Bonusangebote sind interessant, allerdings mit recht typischen Umsatzbedingungen verbunden. Alles in allem ein durchschnittliches Online-Casino mit solider Leistung, aber ohne besondere Highlights.
Show more
Overall, Casoo Casino is a black hole that will swallow your time and money without a second thought. The user experience is terrible, the game quality is subpar, and the customer support is abysmal. Do yourself a favor and steer clear of this online casino – there are far better options out there in the galaxy of online...
Overall, Casoo Casino is a black hole that will swallow your time and money without a second thought. The user experience is terrible, the game quality is subpar, and the customer support is abysmal. Do yourself a favor and steer clear of this online casino – there are far better options out there in the galaxy of online gambling. You'd have better luck finding a real alien than winning anything significant on this site. Save yourself the frustration and find a casino that actually values its players.
Show moreDear beanf384, Thank you for sharing your feedback with us. The Casoo team sincerely regrets that your experience didn't meet your expectations. At Casoo, we are unwavering in our commitment to providing every customer with an outstanding experience. Ensuring that your journey with us is both enjoyable and seamless remains...
Dear beanf384, Thank you for sharing your feedback with us. The Casoo team sincerely regrets that your experience didn't meet your expectations. At Casoo, we are unwavering in our commitment to providing every customer with an outstanding experience. Ensuring that your journey with us is both enjoyable and seamless remains one of our top priorities. We believe that exceptional service, built on honesty and integrity, is the foundation of true customer satisfaction, and we continuously strive to exceed expectations in every interaction. An integral part of our exceptional service is our dedicated support team, which is fully committed to addressing your needs with respectful, personalized, and timely assistance. Our goal is to resolve every inquiry efficiently and comprehensively, ensuring a smooth and positive experience at every stage of your interaction with us. Please note that Casoo is a licensed and responsible operator. We do not have any influence over game outcomes. All games on our platform are provided by certified and reputable studios, which are regularly audited to ensure fairness, transparency, and compliance with regulatory standards. If you wish, we can conduct a thorough investigation of your recent gaming account activity to assess whether any RTP irregularities have occurred. All of this is made possible by our dedicated technical team, which constantly works to enhance the website’s functionality, performance, and design. Their continuous efforts ensure a seamless, user-friendly experience for all our users. That said, we are always open to improvement suggestions and deeply value your feedback. We sincerely apologize for any inconvenience you may have experienced and truly appreciate your understanding. Best regards, Casoo Team
Show more
demir1345067
1 year ago
Newbie
I had high hopes, but this casino turned out to be a huge letdown. Withdrawals take forever (if they even go through), and support is either slow or completely unhelpful
The weekend reload bonuses are awesome! I always get a nice boost on my deposits, which keeps me playing longer. Plus, they send out surprise free spins, which is a nice touch.
A very good experience, pretty good casino with awesome graphics, bright and rich slots. There are a lot of game providers which makes it even more pleasant to play in search for your game. I am yet to win in order to withdraw, but looking forward to it as I believe their withdrawals are quick.
If you want mobile friendly casino then casoo is the best theme and support in mobile also nice support fast withdrawal
Great looking website, fast withdrawals (less than 1 hour), fast KYC and a lot of slots' providers.
This was my favorite casino for many years. Then the updated the site and became "newcasoo" ! Much less games, much less deposit options and alot of problems with their bonuses. have used between 500-1000euro in Danish currency DKK, when i suddenly noticed in the terms and conditions, that Denmark and Danish currency suddenly...
This was my favorite casino for many years. Then the updated the site and became "newcasoo" ! Much less games, much less deposit options and alot of problems with their bonuses. have used between 500-1000euro in Danish currency DKK, when i suddenly noticed in the terms and conditions, that Denmark and Danish currency suddenly was not allowed to play on casoo. But i could deposit and play in Danish currency and verify my account AGAIN even tho im lvl 70. What a freaking scam casino, that changed their terms of condition and let their old and high lvl players keep depositing, when they know they aren't allowed there anymore. i am so pissed !
Show more
I don't like this casino in the slightest it just never seems to have anything good happening
This is one of the few trustworthy sg casinos. Good bonuses and relatively fast payouts. All the games im playing can be found from here. Payment options are large
The casino needs more providers, and better bonuses as well and loyalty!
Some times customer service not present but overall nice game collection wallet withdrawal fast and mostly all best slots provider
A pretty good casino with bright and rich slots. There are a lot of game providers. And a quick withdrawal of funds.One of my favorite casinos that are pleasant and interesting to play.
They are part of gaming group that does things well. Its a gaming operator called Spinwinse. They make sure that everything runs smoothly and they know how to keep customers happy. Multiple payment options, many providers, fast payouts. The minus is they have a weak curacao licence.
I will never again settle for a lesser casino because I now have found this casino that offers a variety of slots I can play. Aside from slots, they also have exciting live dealer games. On this site, you have all the freedom to explore whatever type of game you want.
I claim it, Casoo is the best online casino with amazing offers, fun games and fast and secure transactions. I mean seriously, what more can you ask for? Don't waste your time looking for other casino sites because I can guarantee that Casoo is the number one online casino site with different betting options and payment...
I claim it, Casoo is the best online casino with amazing offers, fun games and fast and secure transactions. I mean seriously, what more can you ask for? Don't waste your time looking for other casino sites because I can guarantee that Casoo is the number one online casino site with different betting options and payment methods available.
Show more
I never thought I would actually find a good casino site that offers a wide range of top casino games from renowned casino game developers. I also enjoy Casoo's user friendly interface that makes it easy to find what you're looking for. Their live dealer game is definitely a must-try!
Advantages
- Massive gaming platform
- Bonus wagering requirements are reasonably low
- Mystery prizes every day
- Gamification features: unlocking levels, new worlds, random rewards
- Crypto-friendly
- Daily or weekly freeroll tournaments
Disadvantages
- Many countries are excluded from the welcome package
- No phone support available
- Monthly cashout limit is too low
- Payout requests exceeding €1000 may take up to 7 days to process
- Jurisdictions:
- App Available: No
- Company: Owned By Trink N.V.
- Sister Casinos:
-
min deposit:
€20
B--
-
min withdrawal:
€20
B--
-
Cashout Limit:
€2,000 Daily/€5,000 Weekly/€10,000 Monthly
D++ -
Currencies:
-
cashout times:
KYC: Instant
Pending time: Within 72 hours (If the withdrawn amount exceeds €1,000 it takes up to 7 business days)
Processing time: Up to 7 business days after completion of KYC
E- -
Banking:
depositwithdrawal
Banking services AstroPay Card, BLIK, CashtoCode, eZeeWallet, Interac, Jeton, Klarna, MB WAY, MiFinity, Moneta.ru, Neosurf, NETELLER, Pay N Play, PayID, Paysafecard, Payz, Skrill, Trustly, Visa QIWI, Yandex / Yoo Money and Zimpler are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 3 Oaks Gaming, 4ThePlayer, Alchemy Gaming, All41 Studios, Amatic Industries, Apparat Gaming, Area Vegas, Booming Games, Crazy Tooth Studio, Endorphina, Evolution Gaming, Evoplay, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, LuckyStreak, Microgaming, Neon Valley Studios, NetGame Entertainment, Nolimit City, Old Skool Studios, Peter And Sons, Play'n GO, playson, Pragmatic Play, Push Gaming, Quickspin, Slotmill, Spinomenal, SpinPlay Games, Spribe, Thunderkick, TrueLab Games, Vivo Gaming, Wazdan and Yggdrasil, to find out why click here
- languages:
- Live Games: Yes
- Live Chat: Yes
-
Email:
Contact Form
help@casoo.com
-
Telephone:
+356 99609110
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Credit card verification form (if the deposit was made with a credit card)
Documents may be submitted:
- Via email help@casoo.com
- Via dedicated page on the site
Related News
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From the Players, For the Players: Casoo Casino Test
2413 10 Mar 15th, 2021
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Casoo Casino Representative Travels Across Galaxies...
1393 2 Jul 29th, 2019
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LCB Member Rewards Gains Reinforcement With Casoo Casino,...
1822 2 Jul 26th, 2019
Casoo Casino Activity
"Dear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical ..."
4.3 / 5
"The website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of..."
2.5 / 5
Player Reviews
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terrible
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dislike
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average
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OK
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liked it
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awesome!
Charlotte Wilson
25 days ago
Full Member
2.5 / 5
The website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of my spins. Support wasn't helpful at all when I reached out about the technical issues, so I won't be playing here again....
The website itself looks great and it is really easy to navigate, but the overall experience was frustrating. The game selection is huge, but the slots kept lagging and freezing right in the middle of my spins. Support wasn't helpful at all when I reached out about the technical issues, so I won't be playing here again. Recommend giving this one a miss, there are much better options available!
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Spinwise
23 days ago
Casino Rep
5 / 5
Dear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical issues you encountered while playing. We completely understand how frustrating it can be when games lag or freeze during...
Dear Charlotte Wilson, Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations, especially regarding the technical issues you encountered while playing. We completely understand how frustrating it can be when games lag or freeze during gameplay, and we sincerely apologize for the inconvenience this caused. While we are glad to hear that you found our website easy to navigate and enjoyed the wide selection of games available, we are disappointed to learn that your overall experience was negatively affected by these issues and by the support you received. Providing a smooth gaming experience and excellent customer service is extremely important to us, and we regret that we did not deliver that in your case. Please know that our Customer Support Team is always here to assist with any ongoing issues, questions, or helpful information our players may need. Whenever technical difficulties occur, we strongly encourage customers to reach out to us directly so we can investigate the matter thoroughly and work toward a solution as quickly as possible. We genuinely aim to provide excellent service and support all of our customers in resolving any ongoing concerns. Feedback such as yours is very valuable to us, as it helps us identify areas where improvements are needed. We truly appreciate you sharing your experience, and we are sorry again for the frustration and disappointment caused. We hope that, in the future, you may consider giving us another opportunity to provide you with a better experience. Sincerely, The Casoo Team
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MGG
4 months ago
Sr. Newbie
4.5 / 5
I’m playing at this casino right now, and I can easily navigate the entire platform without any lag, unlike many other casinos out there. Their deposit and withdrawal requirements are low, and you can withdraw small amounts directly to your wallet, which makes it very convenient and user friendly. The transactions are...
I’m playing at this casino right now, and I can easily navigate the entire platform without any lag, unlike many other casinos out there. Their deposit and withdrawal requirements are low, and you can withdraw small amounts directly to your wallet, which makes it very convenient and user friendly. The transactions are processed smoothly, and the interface is clean and well-organized, making it easy to find games and manage your account. Overall, it provides a seamless gaming experience, especially for players who prefer fast access, minimal technical issues, and flexible cash out options.
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Victoria PV
4 months ago
Newbie
3.6 / 5
Easy sign up akd KYC verification; minimum deposit with LTC is 50NZD which is hella steep. Planning to deposit today and hopefully withdraw via crypto wallet which is supported blessedly, love the fast speeds with crypto transactions
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artjom89
7 months ago
Sr. Newbie
4 / 5
The casino makes a generally reliable impression. The game selection is diverse, catering to both slot enthusiasts and live dealer players. The website loads quickly and is clearly laid out. Deposits are processed promptly, although withdrawals can occasionally be delayed. Customer service is friendly, but sometimes only...
The casino makes a generally reliable impression. The game selection is diverse, catering to both slot enthusiasts and live dealer players. The website loads quickly and is clearly laid out. Deposits are processed promptly, although withdrawals can occasionally be delayed. Customer service is friendly, but sometimes only responds after a short wait. The bonus offers are attractive, but come with fairly typical wagering requirements. All in all, it's an average online casino with solid performance, but without any standout features.
Show moreDas Casino macht insgesamt einen zuverlässigen Eindruck. Die Spielauswahl ist vielfältig, sowohl für Automaten-Fans als auch für Live-Spieler. Die Webseite lädt schnell und ist übersichtlich gestaltet. Einzahlungen werden rasch bearbeitet, bei Auszahlungen kann es jedoch gelegentlich zu Verzögerungen kommen. Der Kundenservice...
Das Casino macht insgesamt einen zuverlässigen Eindruck. Die Spielauswahl ist vielfältig, sowohl für Automaten-Fans als auch für Live-Spieler. Die Webseite lädt schnell und ist übersichtlich gestaltet. Einzahlungen werden rasch bearbeitet, bei Auszahlungen kann es jedoch gelegentlich zu Verzögerungen kommen. Der Kundenservice antwortet freundlich, aber manchmal erst nach einiger Wartezeit. Die Bonusangebote sind interessant, allerdings mit recht typischen Umsatzbedingungen verbunden. Alles in allem ein durchschnittliches Online-Casino mit solider Leistung, aber ohne besondere Highlights.
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beanf384 1 year ago Newbie
0.7 / 5
Overall, Casoo Casino is a black hole that will swallow your time and money without a second thought. The user experience is terrible, the game quality is subpar, and the customer support is abysmal. Do yourself a favor and steer clear of this online casino – there are far better options out there in the galaxy of online...
Overall, Casoo Casino is a black hole that will swallow your time and money without a second thought. The user experience is terrible, the game quality is subpar, and the customer support is abysmal. Do yourself a favor and steer clear of this online casino – there are far better options out there in the galaxy of online gambling. You'd have better luck finding a real alien than winning anything significant on this site. Save yourself the frustration and find a casino that actually values its players.
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Spinwise
10 months ago
Casino Rep
5 / 5
Dear beanf384, Thank you for sharing your feedback with us. The Casoo team sincerely regrets that your experience didn't meet your expectations. At Casoo, we are unwavering in our commitment to providing every customer with an outstanding experience. Ensuring that your journey with us is both enjoyable and seamless remains...
Dear beanf384, Thank you for sharing your feedback with us. The Casoo team sincerely regrets that your experience didn't meet your expectations. At Casoo, we are unwavering in our commitment to providing every customer with an outstanding experience. Ensuring that your journey with us is both enjoyable and seamless remains one of our top priorities. We believe that exceptional service, built on honesty and integrity, is the foundation of true customer satisfaction, and we continuously strive to exceed expectations in every interaction. An integral part of our exceptional service is our dedicated support team, which is fully committed to addressing your needs with respectful, personalized, and timely assistance. Our goal is to resolve every inquiry efficiently and comprehensively, ensuring a smooth and positive experience at every stage of your interaction with us. Please note that Casoo is a licensed and responsible operator. We do not have any influence over game outcomes. All games on our platform are provided by certified and reputable studios, which are regularly audited to ensure fairness, transparency, and compliance with regulatory standards. If you wish, we can conduct a thorough investigation of your recent gaming account activity to assess whether any RTP irregularities have occurred. All of this is made possible by our dedicated technical team, which constantly works to enhance the website’s functionality, performance, and design. Their continuous efforts ensure a seamless, user-friendly experience for all our users. That said, we are always open to improvement suggestions and deeply value your feedback. We sincerely apologize for any inconvenience you may have experienced and truly appreciate your understanding. Best regards, Casoo Team
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demir1345067
1 year ago
Newbie
I had high hopes, but this casino turned out to be a huge letdown. Withdrawals take forever (if they even go through), and support is either slow or completely unhelpful
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Mia_B66
1 year ago
Newbie
4 / 5
The weekend reload bonuses are awesome! I always get a nice boost on my deposits, which keeps me playing longer. Plus, they send out surprise free spins, which is a nice touch.
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EstelleF
1 year ago
Newbie
3.6 / 5
A very good experience, pretty good casino with awesome graphics, bright and rich slots. There are a lot of game providers which makes it even more pleasant to play in search for your game. I am yet to win in order to withdraw, but looking forward to it as I believe their withdrawals are quick.
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Nimesh Nb 1 year ago Sr. Newbie
4.4 / 5
If you want mobile friendly casino then casoo is the best theme and support in mobile also nice support fast withdrawal
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vegetable
1 year ago
Sr. Newbie
5 / 5
Great looking website, fast withdrawals (less than 1 hour), fast KYC and a lot of slots' providers.
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Puffmann
2 years ago
Newbie
0.1 / 5
This was my favorite casino for many years. Then the updated the site and became "newcasoo" ! Much less games, much less deposit options and alot of problems with their bonuses. have used between 500-1000euro in Danish currency DKK, when i suddenly noticed in the terms and conditions, that Denmark and Danish currency suddenly...
This was my favorite casino for many years. Then the updated the site and became "newcasoo" ! Much less games, much less deposit options and alot of problems with their bonuses. have used between 500-1000euro in Danish currency DKK, when i suddenly noticed in the terms and conditions, that Denmark and Danish currency suddenly was not allowed to play on casoo. But i could deposit and play in Danish currency and verify my account AGAIN even tho im lvl 70. What a freaking scam casino, that changed their terms of condition and let their old and high lvl players keep depositing, when they know they aren't allowed there anymore. i am so pissed !
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Brice Maclean 2 years ago Newbie
1.6 / 5
I don't like this casino in the slightest it just never seems to have anything good happening
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TiluCrew
2 years ago
Newbie
2.7 / 5
This is one of the few trustworthy sg casinos. Good bonuses and relatively fast payouts. All the games im playing can be found from here. Payment options are large
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James Hamilton
3 years ago
Newbie
2.4 / 5
The casino needs more providers, and better bonuses as well and loyalty!
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nimesh parmar
3 years ago
Newbie
3.6 / 5
Some times customer service not present but overall nice game collection wallet withdrawal fast and mostly all best slots provider
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Дмитрий Гришин
3 years ago
Full Member
4.1 / 5
A pretty good casino with bright and rich slots. There are a lot of game providers. And a quick withdrawal of funds.One of my favorite casinos that are pleasant and interesting to play.
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lakakaka
3 years ago
Newbie
4.9 / 5
They are part of gaming group that does things well. Its a gaming operator called Spinwinse. They make sure that everything runs smoothly and they know how to keep customers happy. Multiple payment options, many providers, fast payouts. The minus is they have a weak curacao licence.
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h.chopra23
3 years ago
Newbie
5 / 5
I will never again settle for a lesser casino because I now have found this casino that offers a variety of slots I can play. Aside from slots, they also have exciting live dealer games. On this site, you have all the freedom to explore whatever type of game you want.
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kferdinandsson
3 years ago
Newbie
5 / 5
I claim it, Casoo is the best online casino with amazing offers, fun games and fast and secure transactions. I mean seriously, what more can you ask for? Don't waste your time looking for other casino sites because I can guarantee that Casoo is the number one online casino site with different betting options and payment...
I claim it, Casoo is the best online casino with amazing offers, fun games and fast and secure transactions. I mean seriously, what more can you ask for? Don't waste your time looking for other casino sites because I can guarantee that Casoo is the number one online casino site with different betting options and payment methods available.
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pullingjessys21
3 years ago
Newbie
5 / 5
I never thought I would actually find a good casino site that offers a wide range of top casino games from renowned casino game developers. I also enjoy Casoo's user friendly interface that makes it easy to find what you're looking for. Their live dealer game is definitely a must-try!
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