Cool Cat Casino Review

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United States

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Players from Virginia are accepted at this casino

Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Cool Cat Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.

 

330 % + 50 Spins

Sign Up Bonus
COOLWELCOME

code

5x(b+d)

lowest WR

Wagering Requirements

5x(b+d)

slots

... + show more

Wagering Requirements

5x(b+d)

slots

... + show more
Note:
New Customer Offer. T&C’s Apply. 18+. PLUS 50 Free Spins on Popinata. Deposit $50 or more. The bonus comes with a 5x playthrough requirement on keno and slots only

 

250 %

Sign Up Bonus - All Games
ALLCOOLGAMES

code

15x(b+d)

lowest WR

Wagering Requirements

15x(b+d)

slots

15x(b+d)

blackjack

15x(b+d)

poker

... + show more
Note:
New Customer Offer. T&C’s Apply. 18+. The code comes with a 15x playthrough requirement, no limits on how much you can cash-out. Minimum deposit: $30. This excludes play in Baccarat, Craps, Pai Gow Poker, Pontoon 21, Roulette, Sic Bo and War

330 % + 50 Spins

Sign Up Bonus
5x(b+d)

min WR

CLAIM
New Customer Offer. T&C’s Apply. 18+. PLUS 50 Free Spins on Popinata. Deposit $50 or more. The bonus comes with a 5x playthrough requirement on keno and slots only

Wagering Requirements

5x(b+d)

slots

... + show more
CLAIM

250 %

Sign Up Bonus - All Games
15x(b+d)

min WR

CLAIM
New Customer Offer. T&C’s Apply. 18+. The code comes with a 15x playthrough requirement, no limits on how much you can cash-out. Minimum deposit: $30. This excludes play in Baccarat, Craps, Pai Gow Poker, Pontoon 21, Roulette, Sic Bo and War

Wagering Requirements

15x(b+d)

slots

15x(b+d)

blackjack

15x(b+d)

poker

... + show more
CLAIM
lipstick profile image
lipstick Last Updated 2022-01-25

Overview

Cool Cat operates under Virtual Casino Group, a controversial network of RTG-powered online brands, whose existence has been the bane of hundreds of gamblers over the years. Delayed payments and unresponsive support earned them a very poor reputation, catapulting the group to the very top of ROGUE establishments.

Advertised through the GWages affiliate program, the site welcomes US players, offering a download and instant play versions of slots and table variants, with a multi-platform support. In addition to regular tournaments, customers may take their chances playing progressive jackpot games, or pick between several types of bonuses prepared for new and active members.  

Players Rewards Card is an available banking option for US players. 

Integrity/Trustworthiness

Although the site claims to be licensed in Costa Rica, and working in compliance with all online gaming laws, in reality, this jurisdiction does not exist in any official capacity. This further implies they are not obliged to adhere to any regulations or treat customers fairly. The slow payment issues started around 2013, and even though they attempted to improve their standing with players and affiliates through business strategies of GWages, they remain discredited in the community. The general terms and conditions, as well as other bonus-related rules, are very long and convoluted, involving both reasonable and predatory segments. They are, however, fully revealed on the website, and available for players to read.

Real Time Gaming's RNG has been audited by Technical Systems Testing (TST), ensuring the outcomes of games are completely random. This is a reputable testing lab, with a certificate attesting for fairness and accuracy of the integrated software. They are mentioned in the ''About Us'' section, but the official logo is nowhere to be found on the site. 

Customer Complaints

The majority of complaints comes from players who have been denied winnings on unfair terms, or have been forced to wait for months on end to receive payments. Confiscating or voiding earnings is commonly done to those who happen to win larger sums via bonuses, especially no-deposit offers. The usual tactic employed by the casino is to withhold funds without an explanation, and then to simply ignore any and all inquiries into the problem. In the best case scenario, after submitting a withdrawal request, you must first wait up to 10 days for an approval, and then another 10 days for the transfer to process and complete. Even the slightest breach of T&C will cause the site to cancel your win, and given these rules are extremely strict and numerous, breaking them happens all too easily.

Our members reported the support agents to be very rude, aloof or incompetent, ignoring questions or offering generic answers. All Virtual Group brands share the same customer service - this was done to improve efficiency and communication, but it seemed to have backfired causing more issues, instead of solving them. 

Conclusion

Considering their extremely negative reputation, and the outrage of many of their disadvantaged customers, Cool Cat is best avoided! You have better chances to be treated fairly if you pass on all bonuses, and play strictly with your own money. High minimum withdrawal limit, complicated terms, unreasonably long processing times, and unresponsive support combine to make winning or cashing out less likely to happen. 

Down to Brass Tacks

Cool Cat Casino is rated 1414 of 1533 casinos reviewed with a score of 1.2 out of 5 after 1110 votes and it has 250 Slots offered from Real Time Gaming with an average rating of 2.7 out of 5 after 12246 votes.

Overview Cool Cat operates under Virtual Casino Group, a controversial network of RTG-powered online brands , whose existence has been the bane of hundreds of gamblers over the years. Delayed payments and unresponsive support earned them a very poor reputation, catapulting the group to the very top of ROGUE  establishments. Advertised through the GWages affiliate program, the site welcomes US...
Read more

Cool Cat Casino Video Review

lipstick profile image
lipstick Last Updated 2022-01-25

Overview

Cool Cat operates under Virtual Casino Group, a controversial network of RTG-powered online brands, whose existence has been the bane of hundreds of gamblers over the years. Delayed payments and unresponsive support earned them a very poor reputation, catapulting the group to the very top of ROGUE establishments.

Advertised through the GWages affiliate program, the site welcomes US players, offering a download and instant play versions of slots and table variants, with a multi-platform support. In addition to regular tournaments, customers may take their chances playing progressive jackpot games, or pick between several types of bonuses prepared for new and active members.  

Players Rewards Card is an available banking option for US players. 

Integrity/Trustworthiness

Although the site claims to be licensed in Costa Rica, and working in compliance with all online gaming laws, in reality, this jurisdiction does not exist in any official capacity. This further implies they are not obliged to adhere to any regulations or treat customers fairly. The slow payment issues started around 2013, and even though they attempted to improve their standing with players and affiliates through business strategies of GWages, they remain discredited in the community. The general terms and conditions, as well as other bonus-related rules, are very long and convoluted, involving both reasonable and predatory segments. They are, however, fully revealed on the website, and available for players to read.

Real Time Gaming's RNG has been audited by Technical Systems Testing (TST), ensuring the outcomes of games are completely random. This is a reputable testing lab, with a certificate attesting for fairness and accuracy of the integrated software. They are mentioned in the ''About Us'' section, but the official logo is nowhere to be found on the site. 

Customer Complaints

The majority of complaints comes from players who have been denied winnings on unfair terms, or have been forced to wait for months on end to receive payments. Confiscating or voiding earnings is commonly done to those who happen to win larger sums via bonuses, especially no-deposit offers. The usual tactic employed by the casino is to withhold funds without an explanation, and then to simply ignore any and all inquiries into the problem. In the best case scenario, after submitting a withdrawal request, you must first wait up to 10 days for an approval, and then another 10 days for the transfer to process and complete. Even the slightest breach of T&C will cause the site to cancel your win, and given these rules are extremely strict and numerous, breaking them happens all too easily.

Our members reported the support agents to be very rude, aloof or incompetent, ignoring questions or offering generic answers. All Virtual Group brands share the same customer service - this was done to improve efficiency and communication, but it seemed to have backfired causing more issues, instead of solving them. 

Conclusion

Considering their extremely negative reputation, and the outrage of many of their disadvantaged customers, Cool Cat is best avoided! You have better chances to be treated fairly if you pass on all bonuses, and play strictly with your own money. High minimum withdrawal limit, complicated terms, unreasonably long processing times, and unresponsive support combine to make winning or cashing out less likely to happen. 

Overview Cool Cat operates under Virtual Casino Group, a controversial network of RTG-powered online brands , whose existence has been the bane of hundreds of gamblers over the years. Delayed payments and unresponsive support earned them a very poor reputation, catapulting the group to the very top of ROGUE  establishments. Advertised through the GWages affiliate program, the site welcomes US...
Read more

Down to Brass Tacks

Cool Cat Casino is rated 1414 of 1533 casinos reviewed with a score of 1.2 out of 5 after 1110 votes and it has 250 Slots offered from Real Time Gaming with an average rating of 2.7 out of 5 after 12246 votes.

Cool Cat Casino

Cool Cat Casino Activity

Japeth Herrera

Japeth Herrera rated a casino

us 12 days ago
Cool Cat Casino
Cool Cat Casino

1.1 / 5

146 417.4 K
Rosie Chavira

Rosie Chavira rated a casino

us 1 month ago
Cool Cat Casino
Cool Cat Casino

0.1 / 5

146 417.4 K
AMANDA4303

AMANDA4303 rated a casino

us 1 month ago
Cool Cat Casino
Cool Cat Casino

1.1 / 5

146 417.4 K
ericadawn11-0

ericadawn11-0 rated and commented on a casino

us 1 month ago

"If you’re that mad at your mind that you’re playing here then I’ll take it instead. There is nothing good to say about this casino I did give it a fair shot but there’s just nothing good to say about ..."

Cool Cat Casino

0.8 / 5

146 417.4 K
Sh3lbae92

Sh3lbae92 added a favorite casino

us 4 months ago
Cool Cat Casino
Cool Cat Casino

1.2 / 5

146 417.4 K
Cortney Rayne

Cortney Rayne rated a casino

us 4 months ago
Cool Cat Casino
Cool Cat Casino

0.2 / 5

146 417.4 K

Player Reviews

1.2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Cool Cat Casino Video Review

Cool Cat Casino

Cool Cat Casino Activity

Japeth Herrera

Japeth Herrera rated a casino

us 12 days ago
Cool Cat Casino
Cool Cat Casino

1.1 / 5

146 417.4 K
Rosie Chavira

Rosie Chavira rated a casino

us 1 month ago
Cool Cat Casino
Cool Cat Casino

0.1 / 5

146 417.4 K
AMANDA4303

AMANDA4303 rated a casino

us 1 month ago
Cool Cat Casino
Cool Cat Casino

1.1 / 5

146 417.4 K
ericadawn11-0

ericadawn11-0 rated and commented on a casino

us 1 month ago

"If you’re that mad at your mind that you’re playing here then I’ll take it instead. There is nothing good to say about this casino I did give it a fair shot but there’s just nothing good to say about ..."

Cool Cat Casino

0.8 / 5

146 417.4 K
Sh3lbae92

Sh3lbae92 added a favorite casino

us 4 months ago
Cool Cat Casino
Cool Cat Casino

1.2 / 5

146 417.4 K
Cortney Rayne

Cortney Rayne rated a casino

us 4 months ago
Cool Cat Casino
Cool Cat Casino

0.2 / 5

146 417.4 K

Player Reviews

1.2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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