CryptoReels Review

Overview

Crypto Reels casino is an online betting facility operating under Club World Group, a group that has been part of the iGaming industry for more than two decades. As the name itself indicates, it is a place that supports the most efficient banking option, cryptocurrencies, but offers other payment methods as well.

Teamed up with Realtime Gaming, the venue is home to a variety of slots, table, and specialty games, along with a fine choice of video poker. Moreover, it displays a diversity of promotional campaigns, mostly aimed at fans of digital one-armed bandits. 

As everything looks rather correct on the surface, one might ask:

How did Crypto Reels casino earn a bad reputation?

Back in 2019…

….when this betting shop appeared on the stage, we published some words of advice aiming to warn players to be cautious when approaching this facility. The reason for that was problematic business relationships with some wrongdoers.

As a result, this operator and all others from the Group were placed in the rogue pit, and punters were alarmed to be extra careful when visiting these hubs.

Integrity/Trustworthiness

Regarding the management’s reputation mentioned in the beginning, the problem dates back to November 2016. There were disagreements between some members of the Club World Group (CWG for short), so the family-owned enterprise was left in the hands of partners who have taken the business in an entirely new direction.

One of the most worrying moves they made was…

… seeking advice from AffPower, a company widely known for its rogue operations. For that reason, the entire network of entertainment facilities that belong to this network was placed on LCB's warning list.

Now, regarding AffPower’s sins, those are counterfeit releases from renowned content providers. Namely, operators connected with this affiliate company were caught hosting pirated NetEnt and Novomatic games.

What they did was changing the source by modifying the official domain’s name. On top of everything, this infamous group is running the business under a different name- Alpha Interactive Solutions N.V., one more shell company using the same Master License No. 1668/JAZ as GameTech group.

Despite the fact that…

…these misdemeanors were widely known across the various platforms, and vividly discussed on forums, these guys kept rolling out new online casinos. Like nothing has ever happened.

Luckily the word has spread quickly, so whichever renowned review platform one visits, he/she will spot that this Group is simply not recommended. All Affiliate companies have decided to terminate cooperation with them, and display visible warning signs so that consumers are alerted to steer clear.

Player Complaints

If things were to judge by our tester’s experience, everything went well and correct. However, knowing that this company’s reputation is questionable, punters should think twice about whether to invest their money and time in this venue.

Here are some of the highlights from their official Terms punters should be aware of:

• To verify a customer’s identity, the company may require a notarized ID or any equivalent certified ID according to the applicable laws of the client’s jurisdiction
• In case the punter’s period of inactivity exceeds 180 days, the account is classified as dormant, and the hub has the right to reduce the balance in it

As for the misconducts…

…the list doesn’t end with bogus games. Multiple consumers have complained that these casinos were deliberately delaying the payouts, frequently using obscure terms to void one’s winnings. Or, even worse, they would outright refuse to pay at all.

In addition to this, they mistreated the affiliate partners as well. Plus, they paid hackers and spammers to illegally incorporate ads for their hubs into numerous webmasters' websites and blogs. In a word, they practiced negative SEO.

Even though this source dates back to 2017, it perfectly describes the situation with all the operators linked to the Group as well as the mentioned troubles with the management. Take time to read it and get a better picture of the entire situation.

Conclusion

Even though the tester’s first-hand experience with CryptoReels went by the book, without any issues, still that doesn’t mean this venue deserves to be removed from the blacklist just like that. Especially in a situation like this, when the operator is still connected with the companies whose reputation is highly questionable.

Perhaps it’s a signal that…

…they are doing something to regain the good standing, and try to fix things. But, let’s not play guessing games. Calling it a pleasant surprise might not be the best wording, because knowing that one online betting shop is connected with a rogue group is far away from making one feel pleasant.

For that reason, our team encourages members to share their valuable experiences with all the venues they visit. This way, they can help others make the difference between the online casinos worth visiting and those that are best avoided.

Always read Terms and Conditions, gamble responsibly!

Helpful Links

• Our project "From the Players for the Players - CryptoReels Casino"