Golden Palace Casino Review

PLAY
United States

NOT ACCEPTED
Players from Virginia are not accepted at this casino
Not to worry, try these casinos instead.

4130

Slots

Devices
has live dealer

STAY AWAY! Golden Palace is on our blacklist and you should not sign up or deposit here.

lipstick profile image
lipstick Last Updated 2022-04-28

Overview

In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino began sometime around 2012. The site compromised reputation and integrity, by imploring shady terms and conditions, delayed payment tactics and unethical advertisement, such as spamming and baiting by means of false offers.  

Integrity/Trustworthiness

A long string of unethical business practices trails behind this site, and has been properly documented at all major review websites and casino directories. Wizard of Odds has had the operator blacklisted due to slow payments, and a controversy involving bonus funds confiscations on account of alleged bonus abuse. 

Next to these issues, there is a history of problems players had with unpaid bonus winnings, account lockouts, unresponsive customer support, outdated games, and many other telltale signs of a badly run gambling establishment. Promotional policy includes certain rules that are not advantageous for players. Wagering requirements are high, and for some countries set even higher, such that rollover is almost impossible to complete. Restricting maximum bets while bonus winnings are being wagered, limiting winnings from bonuses, enforcing low weekly and monthly withdrawal limits are among the major downsides of the site. 

Licenses to offer gambling games and conduct wagering via the internet, have been issued by the Government of Curacao, and the UK Gambling Control Commission.

Player Complaints

In recent times, customers have been complaining about baiting and spamming marketing strategies concerning fake sign-up and other bonus offers. Agressively flooding their players' emails with various promotions, the operator would inexplicably revoke these offers, or declare them invalid once a player has attempted to claim them. Also, many have reported unpaid earnings from such bonuses, in those cases when they were succesfully redeemed. Support has consistently faild to answer inguiries regarding these problems. 

Conclusion

This operator is not recommended, instead try to find an alternative website with fair terms and conditions, better game selection, more efficient customer service, and good reputation - all things that Golden Palace lacks. Playing here, and especially using their promotions, is not in your best interest. Although they have customers who claim to have encountered no issues at any point in the past, there are many more who will say otherwise, which is why the site is on our warning list. 

 

Down to Brass Tacks

Golden Palace Casino is rated 1295 of 1528 casinos reviewed with a score of 2 out of 5 after 179 votes and it has 4128 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 74 others with an average rating of 3.3 out of 5 after 148783 votes.

Overview In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino...
Read more
lipstick profile image
lipstick Last Updated 2022-04-28

Overview

In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino began sometime around 2012. The site compromised reputation and integrity, by imploring shady terms and conditions, delayed payment tactics and unethical advertisement, such as spamming and baiting by means of false offers.  

Integrity/Trustworthiness

A long string of unethical business practices trails behind this site, and has been properly documented at all major review websites and casino directories. Wizard of Odds has had the operator blacklisted due to slow payments, and a controversy involving bonus funds confiscations on account of alleged bonus abuse. 

Next to these issues, there is a history of problems players had with unpaid bonus winnings, account lockouts, unresponsive customer support, outdated games, and many other telltale signs of a badly run gambling establishment. Promotional policy includes certain rules that are not advantageous for players. Wagering requirements are high, and for some countries set even higher, such that rollover is almost impossible to complete. Restricting maximum bets while bonus winnings are being wagered, limiting winnings from bonuses, enforcing low weekly and monthly withdrawal limits are among the major downsides of the site. 

Licenses to offer gambling games and conduct wagering via the internet, have been issued by the Government of Curacao, and the UK Gambling Control Commission.

Player Complaints

In recent times, customers have been complaining about baiting and spamming marketing strategies concerning fake sign-up and other bonus offers. Agressively flooding their players' emails with various promotions, the operator would inexplicably revoke these offers, or declare them invalid once a player has attempted to claim them. Also, many have reported unpaid earnings from such bonuses, in those cases when they were succesfully redeemed. Support has consistently faild to answer inguiries regarding these problems. 

Conclusion

This operator is not recommended, instead try to find an alternative website with fair terms and conditions, better game selection, more efficient customer service, and good reputation - all things that Golden Palace lacks. Playing here, and especially using their promotions, is not in your best interest. Although they have customers who claim to have encountered no issues at any point in the past, there are many more who will say otherwise, which is why the site is on our warning list. 

 

Overview In operation since 1997, Golden Palace was originaly a Playtech casino, during which time the quality of their services had been considered acceptable for the most part. Over the years, they've gone through several different software platforms, including Top Game, and are currently supplied through ProgressPlay Limited. As numerous customers noted, the downfall of a once-decent casino...
Read more

Down to Brass Tacks

Golden Palace Casino is rated 1295 of 1528 casinos reviewed with a score of 2 out of 5 after 179 votes and it has 4128 Slots offered from 1x2gaming, 2by2 Gaming, Barcrest and 74 others with an average rating of 3.3 out of 5 after 148783 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $/£/€10
    F--
  • min withdrawal: $/£/€50 (Bank Transfer)
    F--
  • Cashout Limit: $/£/€3,000 Weekly/$/£/€6,000 Monthly
    F--
  • Currencies:
  • cashout times:

    Pending time: 72 hours

    E-wallets: 2-4 business days

    Credit/Debit Cards: 4-8 business days

    Bank Transfer: 5-11 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services ecoPayz, Euteller, Giropay, Interac, NETELLER, PayPal, Paysafecard, Skrill, SOFORT Banking, Trustly, Visa QIWI and Zimpler are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Booming Games, Booongo, Crazy Tooth Studio, Evolution Gaming, Evoplay Entertainment, EYECON, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, LuckyStreak, Microgaming, Mr Slotty, Neon Valley Studios, NextGen, NoLimitCity, Old Skool Studios, Play'n GO, playson, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Super Spade Games, Thunderkick, Tom Horn Gaming and Wazdan, to find out why click here

  • languages:
  • Certifications and Approvals: Gli Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    Contact Form

    customersupport@instantgamesupport.com

  • Withdrawal Lock: No
  • Manual Flush: No

Golden Palace Casino Activity

Kontrolleur

Kontrolleur rated a casino

li 3 months ago
Golden Palace Casino
Golden Palace Casino

1.5 / 5

15 17.03 K
trinitymatx

trinitymatx added a favorite casino

rs 3 months ago
Golden Palace Casino
Golden Palace Casino

2 / 5

15 17.03 K
Anchi

Anchi rated a casino

rs 2 years ago
Golden Palace Casino
Golden Palace Casino

0.5 / 5

15 17.03 K
pmnguyen270

pmnguyen270 rated a casino

ca 4 years ago
Golden Palace Casino
Golden Palace Casino

0.9 / 5

15 17.03 K
sterzik

sterzik rated a casino

ru 4 years ago
Golden Palace Casino
Golden Palace Casino

3 / 5

15 17.03 K
Kross777

Kross777 rated a casino

ua 4 years ago
Golden Palace Casino
Golden Palace Casino

1.6 / 5

15 17.03 K

Player Reviews

2/5

  • terrible
  • dislike
  • average
  • OK
  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $/£/€10
    F--
  • min withdrawal: $/£/€50 (Bank Transfer)
    F--
  • Cashout Limit: $/£/€3,000 Weekly/$/£/€6,000 Monthly
    F--
  • Currencies:
  • cashout times:

    Pending time: 72 hours

    E-wallets: 2-4 business days

    Credit/Debit Cards: 4-8 business days

    Bank Transfer: 5-11 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services ecoPayz, Euteller, Giropay, Interac, NETELLER, PayPal, Paysafecard, Skrill, SOFORT Banking, Trustly, Visa QIWI and Zimpler are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Big Time Gaming, Blueprint Gaming, Booming Games, Booongo, Crazy Tooth Studio, Evolution Gaming, Evoplay Entertainment, EYECON, Fugaso, Games Warehouse, Gamevy, GONG Gaming, Habanero Systems, Hacksaw Gaming, Iron Dog Studio, Just For The Win, lightningboxgames, LuckyStreak, Microgaming, Mr Slotty, Neon Valley Studios, NextGen, NoLimitCity, Old Skool Studios, Play'n GO, playson, Pragmatic Play, Rabcat, SG Interactive, Shuffle Master, Spinomenal, SpinPlay Games, Super Spade Games, Thunderkick, Tom Horn Gaming and Wazdan, to find out why click here

  • languages:
  • Certifications and Approvals: Gli Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    Contact Form

    customersupport@instantgamesupport.com

  • Withdrawal Lock: No
  • Manual Flush: No

Golden Palace Casino Activity

Kontrolleur

Kontrolleur rated a casino

li 3 months ago
Golden Palace Casino
Golden Palace Casino

1.5 / 5

15 17.03 K
trinitymatx

trinitymatx added a favorite casino

rs 3 months ago
Golden Palace Casino
Golden Palace Casino

2 / 5

15 17.03 K
Anchi

Anchi rated a casino

rs 2 years ago
Golden Palace Casino
Golden Palace Casino

0.5 / 5

15 17.03 K
pmnguyen270

pmnguyen270 rated a casino

ca 4 years ago
Golden Palace Casino
Golden Palace Casino

0.9 / 5

15 17.03 K
sterzik

sterzik rated a casino

ru 4 years ago
Golden Palace Casino
Golden Palace Casino

3 / 5

15 17.03 K
Kross777

Kross777 rated a casino

ua 4 years ago
Golden Palace Casino
Golden Palace Casino

1.6 / 5

15 17.03 K

Player Reviews

2/5

  • terrible
  • dislike
  • average
  • OK
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