Grand Fortune Casino Review

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THIS CASINO IS CLOSED

MattDouglas profile image
MattDouglas Last Updated 2022-05-04

Overview

Established in December 2013, Grand Fortune Casino was first owned and operated by Merus (UK) Ltd, and at that time it was the only online betting brand under this umbrella.

During this time, they started a collaboration with one of the major brands in the software business, Real Time Gaming, and this is why they were once one of the preferred choices among US-based players.

Up to a certain point, things were looking great…

…but once they changed owners, everything started falling apart. Once they came under ownership from the infamous Virtual Casino Group, complaints started piling up!

This is what happened:

People started experiencing numerous issues when they wanted to get paid out. There were extremely long delays in the payouts, and some players had ended up not being paid at all.

Under the lovely facade of the website, there are many hidden shortcomings, but let’s just say that they supposedly operate with a license issued in Curacao, but it’s nowhere to be found on the site.

And..

…you can’t really do anything unless you create an account. If you happen to do so, you agree to all of their confusing terms and conditions, but we’ll get back to that a little later.

Integrity/Trustworthiness

Integrity and trustworthiness are nowhere to be found, at least when this website is concerned. Even if you close one eye, and try to ignore the absence of a visible license on the site, you still need to be alarmed when you realize that it belongs to the Virtual Casino Group.

As if these weren’t enough…

…the customer support is doing everything in its power to scare away all the customers that have somehow stumbled upon this casino, and decided to place their bets here.

On the other hand - we’re still unsure what to think of the fact that this joint is still one of the few select ones that offer a very unique banking option. Players Rewards Card is a payment method that’s exclusive to the residents of the US, and it offers a fair amount of generous perks.

Player Complaints

Each time we deal with a blacklisted casino, we always need to hear what our fellow LCB’ers have to say on the subject, and the best way to do so is to pay a visit to our forum.

Alas…

…the situation is similar over there. LCB’ers complain about painfully slow payouts, and there were even cases when winnings were voided, due to misinterpretation of the terms and conditions. They didn’t like the rude and unprofessional customer support either.

There were numerous instances where the staff simply ignored any issues presented by the customers, and the agents were only there when time came to fill up players’ mailboxes with tons of spam mail.

Conclusion

Unfortunately, we can’t really say anything good about this place. If you still insist on trying out your luck here, proceed with extreme caution!

Down to Brass Tacks

Grand Fortune Casino is rated 1485 of 1584 casinos reviewed with a score of 2 out of 5 after 382 votes and it has 288 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 14884 votes.

Grand Fortune Casino Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-05-04

Overview

Established in December 2013, Grand Fortune Casino was first owned and operated by Merus (UK) Ltd, and at that time it was the only online betting brand under this umbrella.

During this time, they started a collaboration with one of the major brands in the software business, Real Time Gaming, and this is why they were once one of the preferred choices among US-based players.

Up to a certain point, things were looking great…

…but once they changed owners, everything started falling apart. Once they came under ownership from the infamous Virtual Casino Group, complaints started piling up!

This is what happened:

People started experiencing numerous issues when they wanted to get paid out. There were extremely long delays in the payouts, and some players had ended up not being paid at all.

Under the lovely facade of the website, there are many hidden shortcomings, but let’s just say that they supposedly operate with a license issued in Curacao, but it’s nowhere to be found on the site.

And..

…you can’t really do anything unless you create an account. If you happen to do so, you agree to all of their confusing terms and conditions, but we’ll get back to that a little later.

Integrity/Trustworthiness

Integrity and trustworthiness are nowhere to be found, at least when this website is concerned. Even if you close one eye, and try to ignore the absence of a visible license on the site, you still need to be alarmed when you realize that it belongs to the Virtual Casino Group.

As if these weren’t enough…

…the customer support is doing everything in its power to scare away all the customers that have somehow stumbled upon this casino, and decided to place their bets here.

On the other hand - we’re still unsure what to think of the fact that this joint is still one of the few select ones that offer a very unique banking option. Players Rewards Card is a payment method that’s exclusive to the residents of the US, and it offers a fair amount of generous perks.

Player Complaints

Each time we deal with a blacklisted casino, we always need to hear what our fellow LCB’ers have to say on the subject, and the best way to do so is to pay a visit to our forum.

Alas…

…the situation is similar over there. LCB’ers complain about painfully slow payouts, and there were even cases when winnings were voided, due to misinterpretation of the terms and conditions. They didn’t like the rude and unprofessional customer support either.

There were numerous instances where the staff simply ignored any issues presented by the customers, and the agents were only there when time came to fill up players’ mailboxes with tons of spam mail.

Conclusion

Unfortunately, we can’t really say anything good about this place. If you still insist on trying out your luck here, proceed with extreme caution!

Down to Brass Tacks

Grand Fortune Casino is rated 1485 of 1584 casinos reviewed with a score of 2 out of 5 after 382 votes and it has 288 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.6 out of 5 after 14884 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: €30
    F--
  • min withdrawal: €100
    F--
  • Cashout Limit:

    €2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Pending time: up to 7 business days

    Processing time: 7-10 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services eZeeWallet, NETELLER, Payz, Skrill and SOFORT Banking are not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@grandfortunecasino.com

    support@grandfortunecasino.com

  • Telephone:

    0800-919439

  • Withdrawal Lock: No
  • Manual Flush: No

Grand Fortune Casino Activity

Lochnessa4629

Lochnessa4629 rated and commented on a casino

us 2 months ago

"The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus s..."

Grand Fortune Casino

3 / 5

91 30.28 K
pmasta81

pmasta81 rated a casino

hu 2 months ago
Grand Fortune Casino
Grand Fortune Casino

2.8 / 5

91 30.28 K
Marcus Pierce

Marcus Pierce added a favorite casino

3 months ago
Grand Fortune Casino
Grand Fortune Casino

2 / 5

91 30.28 K
therealpeteg

therealpeteg rated and commented on a casino

us 8 months ago

"All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure"

Grand Fortune Casino

0.8 / 5

91 30.28 K
HKkevin516

HKkevin516 rated a casino

us 9 months ago
Grand Fortune Casino
Grand Fortune Casino

5 / 5

91 30.28 K
Youngboi

Youngboi rated a casino

us 9 months ago
Grand Fortune Casino
Grand Fortune Casino

3.8 / 5

91 30.28 K

Player Reviews

2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Grand Fortune Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: €30
    F--
  • min withdrawal: €100
    F--
  • Cashout Limit:

    €2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Pending time: up to 7 business days

    Processing time: 7-10 business days

    F--
  • Banking:
    deposit
    withdrawal

    Banking services eZeeWallet, NETELLER, Payz, Skrill and SOFORT Banking are not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@grandfortunecasino.com

    support@grandfortunecasino.com

  • Telephone:

    0800-919439

  • Withdrawal Lock: No
  • Manual Flush: No

Grand Fortune Casino Activity

Lochnessa4629

Lochnessa4629 rated and commented on a casino

us 2 months ago

"The play through on the bonus is low which I love. The website itself runs smoothly and the selection of games is normal. Nothing special to speak of here. Never cashed out even though I had a bonus s..."

Grand Fortune Casino

3 / 5

91 30.28 K
pmasta81

pmasta81 rated a casino

hu 2 months ago
Grand Fortune Casino
Grand Fortune Casino

2.8 / 5

91 30.28 K
Marcus Pierce

Marcus Pierce added a favorite casino

3 months ago
Grand Fortune Casino
Grand Fortune Casino

2 / 5

91 30.28 K
therealpeteg

therealpeteg rated and commented on a casino

us 8 months ago

"All the inclave sites are horrible except for punt. I won here too and could never cash out and they never replied to my emails. Scam for sure"

Grand Fortune Casino

0.8 / 5

91 30.28 K
HKkevin516

HKkevin516 rated a casino

us 9 months ago
Grand Fortune Casino
Grand Fortune Casino

5 / 5

91 30.28 K
Youngboi

Youngboi rated a casino

us 9 months ago
Grand Fortune Casino
Grand Fortune Casino

3.8 / 5

91 30.28 K

Player Reviews

2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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