Just Bet Casino Review

Overview

To attract as many customers as possible, online casinos put plenty of effort to come up with a creative intro and advertise themselves as worth visiting. Take JustBet, for example.

Representing themselves as one of the pioneers of the online sports wagering industry, the company traces its roots back to the mid-1990s. Gathering a community of some of the industry’s most experienced and respected managers, the seasoned team of professionals continuously strives to gain the reputation of leaders in the iGaming ecosystem.

Believing strongly in the business principles of integrity and honor…

… they claim to offer convenient and reliable withdrawals, well-equipped sportsbooks and fine casino games, outstanding bonuses, popular promotions, a rewards program and some of the biggest contests in the industry. Moreover, they assure players that this entertainment facility follows “the highest standard of service in a completely secure environment.”

Let’s not forget to mention “fast and efficient support by a truly professional customer service team”, as one more quality they allegedly possess.

Undeniably intriguing…

…these big words sound convincing enough to persuade one to visit this place and “just bet”. But knowing that not all that glitters is gold, we decided to take a closer look.

Stay tuned to find outwhy this brand earned blacklisted status!

Integrity/ Trustworthiness

The issue with unresponsiveness strikes us particularly because this very operator proudly displayed not one or two, but THREE channels of customer support.

Claiming that the Customer Support offices never close …

…they state being at one’s service 7 days a week, 365 days a year, with Internet wagering available 24 hours a day. Besides phone and live chat, they also offer telephone service, “toll-free in the US and Canada”, with separate numbers for different sections (customer service, BTC team, sportsbook, racebook, and casino).

On top of that, there’s more than a well-equipped FAQ page, will neatly-arranged sections encompassing the most common spots punters are interested in.

That’s why it comes as shock…

…that our attempts to get in touch with them were unsuccessful: e-mails simply bounce back.

Further exploring their platform, we couldn’t help noticing that Terms and Conditions are not visible. It’s not that they don’t exist, but finding them requires a bit more clicking and browsing. You will agree that such an important document should be put in someplace where it would be spotted immediately.

Some of the sentences from this document…

…are not quite what one could call a player-centric approach. For example, the one stating that all decisions made by JustBet are final, pointing out that the operator is not obligated to share any information related to the investigations into such matters.

Isn’t that a bit unfair, leaving no room for well-grounded and healthy communication between two parties?

While discussing the visibility of Terms…

… we’d also like to add that the entire platform (apart from FAQ section) is quite non-intuitive in terms of exploring. Yes, there are many categories, but it takes a while to find what you want. The design is a bit outdated like they remained trapped in time, for example in the same day when they started operating.

Speaking of old-fashioned, their library looks the same. Although it’s not the number one thing to take into consideration when evaluating whether to deposit in a certain venue or not, still it is taken into account.

Coming from a single Costa Rican provider (Digital Gaming Solutions), their games are of poor design compared to what is usually offered nowadays. Yes, they do offer slots, table games, keno, bingo, poker, but they all look so demode.

The next problematic point is…

… P2P offered among baking options. Even though it represents more than a convenient form of transactions in numerous fields, when it comes to gambling, it could cause numerous misunderstandings and problems. One person receiving interest on behalf of others who gamble does sound awkward, doesn’t it?

Then, there’s a debatable license given by Costa Rica. The permission given by this jurisdiction is a data processing license issued by a selected local municipality (municipalidad). To sum it up, it means that a certificate given by this body is actually NOT a legit gambling license.

So, any online casino…

…possessing this “approval” has no quality control, no documented assurances about odds and pay tables, no reportable information, no specialized customer assistance for problem gamblers and many other lacks.

Combining cryptocurrency with these standards (or should we say, the absence of any?) is more than a fertile ground for the birth of untrustworthy venues. Take this one, for example.

Player Complaints

At the time of writing this review, we haven’t encountered any specific complaint on our busy forum regarding this brand. However, we did spot an unsolved issue on some other platform dating back 5 years ago, where the player expressed his dissatisfaction regarding a false bonus advertisement.

However, our warning to punters to stay away from this brand comes primarily due to poor communication with us.

Conclusion

As you could see, reviewing this one was quite challenging because there was not much community feedback. But, sometimes the absence of a multitude of evidence is the strongest proof that something shady is going on.

You see…

…the fact that our attempts to communicate with this company encounter a wall of silence is more than enough for us to draw member’s attention and warn them to be careful about this facility.

Simple logic- if a venue doesn’t respond to its business associates, should players expect they should provide any answers to them?

The next problematic point is the operator’s Costarican “license”, which, in combination with their poor communication skills (perhaps “absence of communication skills” would be a better wording?) is a combo which signalizes that this establishment should be widely avoided!

After all…

…we’re putting continuous efforts to protect the players by exposing the scammers and blacklisting them, at the same time offering them some more reliable options. Our base expands at the speed of light, and with so many brands offering top-quality services and games, time and money shouldn’t be wasted on Just Bet Casino and similar operators who know nothing about professionalism.