Onluck Casino Review

Established in 2023, Onluck Casino is an online packed with games from top-rated software providers including Amatic, Booongo, Bulletproof, Evolution and Playson, all of which can be accessed via its user-friendly instant-play platform. From customer support to verifying your identity, everything you need to know about the casino can be found right here.

KYC Policy…

As with all reputable gaming parlours, Onluck Casino will require customers to comply with KYC and this will come into effect when said user makes an aggregate lifetime total deposits exceeding EUR 2,000 or requests a withdrawal of any amount. The process requires the user to upload some basic information about themselves:

• A copy of Government Issued Photo ID (in some cases front and back depending on the doc). The signature must be there.
• A selfie of themselves holding the ID doc
• A bank statement/utility bill dated within the last 3 months.

Once verified, they can continue to use the casino as normal.

Promotions…

The first bonus kicks in as soon as that first deposit is made. From there, a series of additional offers are available throughout the week including bonus spins and re-loads. Example, Every Tuesday players get a chance to receive up to 100 bonus spins just by for making a deposit!

Then there are tournaments where joining in the fun by battling your friends and the rest of the community to win cash and free game vouchers every week. One of OnLuck’s much-loved tournaments features a 5,000 free games prize pool.

Security…

Articles on how to gamble responsibly (and what to do to keep gambling fun and safe), can be accessed to the foot of the welcome page. Tips include playing to a time limit, setting deposit limits and taking breaks. Support is available to anyone who feels they need to exclude themselves from gambling.

Customer Support…

Help is provided in two ways, live chat and email, the latter can be accessed via the online casino contact for or by emailing the customer support teams direct at support@onluck.com.

Licensing Details…

Onluck Casino is operated by Nitouka Limited, a company registered and established under the laws of Cyprus under reg. No. HE 390640 with its registered address at Atho 6, Flat 401, Agioi Omologites, 1087 Nicosia, Cyprus, as a Billing Agent. The casino is owned and operated by Bets Entertainment N.V., a company registered and established under the laws of Curacao, as Sublicense Holder. Bets Entertainment N.V. is licensed and regulated by Gaming Services Provider N.V. (license no. 365/JAZ). Bets Entertainment N.V.'s registration number is 155648 and its registered address is Abraham de Veerstraat 9, Curacao. Nitouka Limited acts as an EU-EEA Representative of licensed entity Bets Entertainment N.V.

Tip: To bypass the “live chat bot”, ignore the pre-set questions and type “agent”. This will divert you directly to the help team but it may not be instant.

Banking Deposit/Withdrawal

• The maximum withdrawal amount from the gaming account per transaction is EUR / USD 2,000 or equivalent in other currencies
• The minimum withdrawal amount from the gaming account per transaction is EUR 30
• All Bank Transfer payouts are processed within five (5) banking days.
• Onluck Casino has its own internal exchange rates.
• There are no deposit limits on cryptocurrency deposits.

Games

Slot Games: Book of Egypt, Lion Gems Hold & Win, Lady Wolf Moon Megaways, Halloween Bonanza, 9 Gems, Bison Trail, Wild Toro and Crazy Jelly.

Live Casino: Blackjack, Roulette, Dragonora, Craps variants hosted by a live dealer with the inclusion of live casino gameshows such as Monopoly Big Baller, Crazy Coin Flip and Mega Ball.

Table Games: First-person format in a real studio setting include Double Exposure Blackjack, VIP Roulette, Double Roll and Dragon Tiger.

Jackpots: Divine Dragon Hold & Win, Odin Infinity Reels Megaways, Might of Zeus, Lucky Cat and King of Thunder.

Feature Buy: A category of all those slot games where buying into the bonus spins round is a possibility.

Other Games: Virtual sports, keno, online bingo, dice, instants and a whole lot more besides.

Loyalty Program

There is no loyalty scheme at present.

Mobile Casino

Smartphone, tablet, laptop or desktop computer, the games and features are exactly the same, allowing mobile casino players to pick up where they left off any time, any place! No apps required.

Conclusion

Positives include easy navigation, on-going bonuses, thousands of games (with free play options!) as well as live chat. Then on the other end of the scale we have no loyalty/VIP perks despite the “VIP” term being mentioned in the terms and conditions, wagering requirements being different from one bonus to the next and only being able to access the website in the one language – English. All those aside, it’s worth taking a look at.