Planet 7 Casino Review

PLAY
United States

ACCEPTED
Players from Virginia are accepted at this casino

285

Slots

Devices
casino rep.
has live dealer

285

Slots
casino rep.
has live dealer

Players are advised to use an extreme caution upon deciding to play here. Planet 7 and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.

 

200 %

Sign Up Bonus
Note:
New Customer Offer. T&C’s Apply. 18+. The games 'Banana Jones' and 'Fish Catch' may not be played with any funds from a coupon code (e.g. all bonuses). Any winnings from coupon codes on these games will be deemed void. Max cashout: $1,000.
WELCOME200

code

CLAIM

Wagering Requirements

30x(b+d)

slots

... + Show more
WELCOME200

code

30x(b+d)

lowest WR

New Customer Offer. T&C’s Apply. 18+. The games 'Banana Jones' and 'Fish Catch' may not be played with any funds from a coupon code (e.g. all bonuses). Any winnings from coupon codes on these games will be deemed void. Max cashout: $1,000.

Wagering Requirements

30x(b+d)

slots

... + Show more
CLAIM
MattDouglas profile image
MattDouglas Last Updated 2022-04-27

Overview

Even though we’re unsure what the actual connection to Uranus might be, over here we have an online venue called Planet 7 Casino. Some of you might be familiar with it, as it’s been around for quite a while, but whatever the case might be, we’re rather unhappy to warn you that the place might not be the best choice for placing your deposits.

There are some quite unacceptable business practices when this joint is concerned. When we’re talking about Planet 7 or any of its sister sites, we regretfully notify you that their payments are painfully slow, and usually they take more than a month.

Also, if you happen to stumble upon any issues while playing there, you will find that their customer support can only be described as poor.

On a happier note, there is a banking option called Players Rewards Card, available only to players from the US.

Integrity/Trustworthiness

Being one of the flagship brands in the Ace Revenue group of casinos, Planet 7 has been considered rogue many times. It seems that each time they changed hands, there were more problems piling up. The list time around their support moved from Costa Rica to Eastern Europe and that’s what seemed to have driven the last nail in the coffin.

What seems to be bringing about the most troubles is the fact that their payout times are extremely slow and they take more than a month to process, no matter which payment options you prefer and use.

Sure, they do use software provided by Real Time Gaming, and they supposedly operate under a licence issued in Costa Rica (even though it’s nowhere to be seen on the website), but still trust is the last word you’d associate with this business.

Player Complaints

After thorough inspection of our forum section and the comments from numerous LCB’ers, we’ve come to the conclusion that Planet 7 suffers from the same problems commonly associated with its sister sites such as Royal Ace, Slot Madness, Silver Oak, Slots Garden, and Captain Jack.

Painfully slow payouts that take more than a month, and in most cases, you really have to fight for your cash and spend countless hours trying to reach the customer support by mail or live chat.

These guys are known for hunting you down with their promotional stuff, but when it’s time to help a player in trouble or simply when he or she wants to know what happened with their cash, they’re simply nowhere to be found.

Conclusion

Behavior like this is highly unprofessional and it gives gambling in general a really bad name. We think it’s shocking that anyone can try pulling off such traits, not paying out their customers and having such rude customer support that’s almost impossible to reach. Shame on you, Uranus, it’s not like you’re really transferring money from outer space to Earth.

Down to Brass Tacks

Planet 7 Casino is rated 1581 of 1586 casinos reviewed with a score of 0.4 out of 5 after 175 votes and it has 285 Slots offered from Real Time Gaming and Visionary iGaming with an average rating of 4.0 out of 5 after 14840 votes.

Planet 7 Casino Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-04-27

Overview

Even though we’re unsure what the actual connection to Uranus might be, over here we have an online venue called Planet 7 Casino. Some of you might be familiar with it, as it’s been around for quite a while, but whatever the case might be, we’re rather unhappy to warn you that the place might not be the best choice for placing your deposits.

There are some quite unacceptable business practices when this joint is concerned. When we’re talking about Planet 7 or any of its sister sites, we regretfully notify you that their payments are painfully slow, and usually they take more than a month.

Also, if you happen to stumble upon any issues while playing there, you will find that their customer support can only be described as poor.

On a happier note, there is a banking option called Players Rewards Card, available only to players from the US.

Integrity/Trustworthiness

Being one of the flagship brands in the Ace Revenue group of casinos, Planet 7 has been considered rogue many times. It seems that each time they changed hands, there were more problems piling up. The list time around their support moved from Costa Rica to Eastern Europe and that’s what seemed to have driven the last nail in the coffin.

What seems to be bringing about the most troubles is the fact that their payout times are extremely slow and they take more than a month to process, no matter which payment options you prefer and use.

Sure, they do use software provided by Real Time Gaming, and they supposedly operate under a licence issued in Costa Rica (even though it’s nowhere to be seen on the website), but still trust is the last word you’d associate with this business.

Player Complaints

After thorough inspection of our forum section and the comments from numerous LCB’ers, we’ve come to the conclusion that Planet 7 suffers from the same problems commonly associated with its sister sites such as Royal Ace, Slot Madness, Silver Oak, Slots Garden, and Captain Jack.

Painfully slow payouts that take more than a month, and in most cases, you really have to fight for your cash and spend countless hours trying to reach the customer support by mail or live chat.

These guys are known for hunting you down with their promotional stuff, but when it’s time to help a player in trouble or simply when he or she wants to know what happened with their cash, they’re simply nowhere to be found.

Conclusion

Behavior like this is highly unprofessional and it gives gambling in general a really bad name. We think it’s shocking that anyone can try pulling off such traits, not paying out their customers and having such rude customer support that’s almost impossible to reach. Shame on you, Uranus, it’s not like you’re really transferring money from outer space to Earth.

Down to Brass Tacks

Planet 7 Casino is rated 1581 of 1586 casinos reviewed with a score of 0.4 out of 5 after 175 votes and it has 285 Slots offered from Real Time Gaming and Visionary iGaming with an average rating of 4.0 out of 5 after 14840 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $10 (Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Certifications and Approvals: Gli Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    help@planet7casino.com

    documents@planet7casino.com

  • Telephone:

    +1-844-334-7082

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Additional procedures potentially required
Documents may be submitted:
Planet 7 Casino

Planet 7 Casino Activity

Willis Guy

Willis Guy rated and commented on a casino

ca-ab 7 days ago

"Ruby slots this one and a variety of others are all exactly the same and took me about a month to withdraw after I won and they were not easy to get your kyc process done and over with. They'll make y..."

Planet 7 Casino

0.1 / 5

87 157.93 K
Kayla Shriver

Kayla Shriver rated a casino

us 13 days ago
Planet 7 Casino
Planet 7 Casino

1 / 5

87 157.93 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

14 days ago
Planet 7 Casino
Planet 7 Casino

0.4 / 5

87 157.93 K
Tonymoach4

Tonymoach4 commented on a casino

us 27 days ago

"Definiatley would never put a penny into this casino after seeing what happened to my buddy. He never got paid for his real money winnings. I would never trust any of the casino's with outrageous welc..."

Planet 7 Casino

0.4 / 5

87 157.93 K
Beckyc23

Beckyc23 rated and commented on a casino

us 1 month ago

"I can't vote a Zero rating? Cuz that's what they deserve. Totally threw me to the wolves when it was time to pay out my $250. First they said I had to get verified, which I already had.. Emails take a..."

Planet 7 Casino

0.1 / 5

87 157.93 K
Novelleavah45

Novelleavah45 rated and commented on a casino

us 1 month ago

"I have to say that I really don't like this casino one bit I put a deposit in thier casino and I actually hit big and I went to claim my winnings and they denied my funds and they deactivated my accou..."

Planet 7 Casino

1.1 / 5

87 157.93 K

Player Reviews

0.4/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Planet 7 Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: $10 (Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Certifications and Approvals: Gli Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    help@planet7casino.com

    documents@planet7casino.com

  • Telephone:

    +1-844-334-7082

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Additional procedures potentially required
Documents may be submitted:
Planet 7 Casino

Planet 7 Casino Activity

Willis Guy

Willis Guy rated and commented on a casino

ca-ab 7 days ago

"Ruby slots this one and a variety of others are all exactly the same and took me about a month to withdraw after I won and they were not easy to get your kyc process done and over with. They'll make y..."

Planet 7 Casino

0.1 / 5

87 157.93 K
Kayla Shriver

Kayla Shriver rated a casino

us 13 days ago
Planet 7 Casino
Planet 7 Casino

1 / 5

87 157.93 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

14 days ago
Planet 7 Casino
Planet 7 Casino

0.4 / 5

87 157.93 K
Tonymoach4

Tonymoach4 commented on a casino

us 27 days ago

"Definiatley would never put a penny into this casino after seeing what happened to my buddy. He never got paid for his real money winnings. I would never trust any of the casino's with outrageous welc..."

Planet 7 Casino

0.4 / 5

87 157.93 K
Beckyc23

Beckyc23 rated and commented on a casino

us 1 month ago

"I can't vote a Zero rating? Cuz that's what they deserve. Totally threw me to the wolves when it was time to pay out my $250. First they said I had to get verified, which I already had.. Emails take a..."

Planet 7 Casino

0.1 / 5

87 157.93 K
Novelleavah45

Novelleavah45 rated and commented on a casino

us 1 month ago

"I have to say that I really don't like this casino one bit I put a deposit in thier casino and I actually hit big and I went to claim my winnings and they denied my funds and they deactivated my accou..."

Planet 7 Casino

1.1 / 5

87 157.93 K

Player Reviews

0.4/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
Attach image X
Error! Captcha not completed.