THIS CASINO IS CLOSED
Overview
PlayFrank is undoubtedly one of those online casinos that like to keep things plain and simple. The well-designed platform is home to a fine assortment of games from Microgaming, Play’N GO, Skywind, NetEnt, Evolution, and other content development giants.
Approved by Maltese gaming authorities, this betting shop prioritizes responsibility and player protection. The page itself relies on the latest 128-bit Secure Socket Layer (SSL) encryption technology which ensures safe transfer of sensitive data. On top of that, the platform is packed with a diversity of promotional activities designed to level up one’s experience.
Is PlayFrank casino trustworthy?
Having in mind that this operator has been part of the industry for a couple of years now, it certainly has a large base of followers from various corners of the world. But, jumping to a conclusion is not what we do, we prefer taking a closer look.
If you want to get a full insight into PlayFrank casino’s games, loyalty program, banking policy as well as pluses and minuses, this is the place for you. Keep reading, full review ahead!
Tip: Any depositing client who wishes to close the account will be subjected to retention attempts. This procedure includes contacting that individual through different communication channels. The purpose of this is to clarify the reason for the request and solve possible issues in order to improve customer satisfaction.
PlayFrank Casino Test
As a part of our ambition project "From the Players, For the Players", we test various online casinos, and this MGA and UK-licensed facility was one of them. The entire test included registration, depositing and withdrawing after wagering real money on games. Read all about this test in great detail as documented in PlayFrank Casino test report article.
Our tester dirkemans encountered no significant issues in any of the key areas- registration, account verification, depositing, and withdrawal. He created the account on March 12, 2021, and deposited €125 on March 13. On the same day, he completed the identification via iDIN.
After playing several games, he submitted a withdrawal request for €50 on March 14. After a €1 fee was deducted on this cashout amount, the tester received the withdrawal of €49 on March 15, 2021.
Banking Deposit/Withdrawal
Let’s start with some downsides in this segment. For example, the monthly cashout limit is way below the industry’s average. As stated, the hub can also charge fees on any type of transaction (deposit/withdrawal), but no precise amount was specified.
Furthermore, punters should be aware that for all payouts going above €2,300, additional verification is required. Also, the venue has the right to conduct such verifications even in case of lower withdrawals.
Kindly note that cash-out timeframes…
…depend on the verification status of an individual client. This means that punters whose accounts are already approved can expect their winnings faster than those whose accounts are yet to undergo this procedure.
Once the request is approved customers can expect funds to reach their balance anywhere between instant to up to 8 working days. It’s important to stress out that all requests made within 24 hours that have the same method can be combined in one payment.
Games
Gathering the finest content providers, this operator optimized its lobby for the diversity of clients. There’s plenty of installments to choose from.
Aside from online slots…
…punters can test their skills in some of the featured table games. They are available both in RNG and live format, for those who want to feel the atmosphere of land-based facilities. Some filters by the provider would make a great addition, and would definitely make navigation significantly smoother.
How about we catch a glimpse of the lobby?
Classic and Video Slots: Western Gold, Solar Wilds, Forgotten Islands Megaways, Femme Fatales, Jaguar Gold, Deco Diamonds Deluxe, North Storm, Stampede, Riches of Midgard Land and Expand, Cat Wilde and the Eclipse of the Sun God, and more.
Table and Live Games: European Blackjack, Real Auto Roulette, Instant Roulette, Sapphire Roulette, Baccarat, Lightning Baccarat, Blackjack Party, Infinite Blackjack, Speed Roulette, and others.
It may not the most massive assortment…
…you may encounter exploring casinos-wide, but it’s definitely diversified enough to cater to the needs of various profiles of consumers. There’s lot of topics and inventive mechanics. In addition to this, demo mode is available, so even visitors can have a couple of rounds on the house.
Loyalty Program
Those who join the operator’s privileged scheme get a unique opportunity to climb the Loyalty ladder and collect redeemable points. There are seven statuses in the scheme- New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige.
Each of the levels…
…comes with an interesting set of incentives. Those include introductory package (which varies from one stage to another), daily spins, personalized offers, dedicated account manager, and more. For every € 40 placed in bets on real money games, a punter earns one comp point.
Does PlayFrank have any other promotional activities?
Yes, there’s a special deal for newcomers who make their first deposit, equipped with more than a generous combo of bonus cash and gratis spins. Furthermore, there are plenty of temporary contests as well as action-packed daily challenges with intriguing objectives. And prizes, of course.
Before taking part in any of these campaigns, take time to go through Terms and Conditions. Both general and bonus-related ones.
Mobile Casino
These days, you basically cannot encounter an online betting shop with no optimization for portable gadgets. Such places vanish quickly and get beaten by the competition.
PlayFrank is fully functional across all types of smartphones and tablets, providing a supreme quality experience on the move. There’s no downloadable app, you can play directly in the browser.
Conclusion
From a wider point of view, PlayFrank casino is a place that deserves attention. Those two crucial sectors which punters pay special attention to- promotions and games, have no weak points.
If we were to nitpick…
…we’d say there’s room for some improvement in other key segments. Namely, customer support and banking. For example, higher cashout limits (at least to the extent that they match the industry’s average), would be one of the first things to do. Then, the absence of phone as a communication method is another flaw. Nevertheless, it is still a place worth exploring.
Gamble responsibly!
Helpful Links
- Our project "From the Players for the Players - PlayFrank"
Down to Brass Tacks
PlayFrank is rated 1452 of 1745 casinos reviewed with a score of 2.2 out of 5 after 171 votes and it has 5137 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 83 others with an average rating of 3.2 out of 5 after 182418 votes.
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Ana Anchi
Chief Data and Analytics Officer
Screenshot Gallery / Last Updated 19-03-2025
Member's feedback (38)
Read AllHistorical casino information
This casino is closed. The information below is retained for historical reference and may no longer be current.
Advantages 4
- Introductory deal with bonus spins and complimentary cash
- Loyalty scheme with redeemable points and perks
- Daily challenges with versatile rewards
- Multiple tools for responsible gaming featured on site
Disadvantages 2
- Playthrough requirements for some offers on the higher end
- Phone support is not offered
Overview
PlayFrank is undoubtedly one of those online casinos that like to keep things plain and simple. The well-designed platform is home to a fine assortment of games from Microgaming, Play’N GO, Skywind, NetEnt, Evolution, and other content development giants.
Approved by Maltese gaming authorities, this betting shop prioritizes responsibility and player protection. The page itself relies on the latest 128-bit Secure Socket Layer (SSL) encryption technology which ensures safe transfer of sensitive data. On top of that, the platform is packed with a diversity of promotional activities designed to level up one’s experience.
Is PlayFrank casino trustworthy?
Having in mind that this operator has been part of the industry for a couple of years now, it certainly has a large base of followers from various corners of the world. But, jumping to a conclusion is not what we do, we prefer taking a closer look.
If you want to get a full insight into PlayFrank casino’s games, loyalty program, banking policy as well as pluses and minuses, this is the place for you. Keep reading, full review ahead!
Tip: Any depositing client who wishes to close the account will be subjected to retention attempts. This procedure includes contacting that individual through different communication channels. The purpose of this is to clarify the reason for the request and solve possible issues in order to improve customer satisfaction.
PlayFrank Casino Test
As a part of our ambition project "From the Players, For the Players", we test various online casinos, and this MGA and UK-licensed facility was one of them. The entire test included registration, depositing and withdrawing after wagering real money on games. Read all about this test in great detail as documented in PlayFrank Casino test report article.
Our tester dirkemans encountered no significant issues in any of the key areas- registration, account verification, depositing, and withdrawal. He created the account on March 12, 2021, and deposited €125 on March 13. On the same day, he completed the identification via iDIN.
After playing several games, he submitted a withdrawal request for €50 on March 14. After a €1 fee was deducted on this cashout amount, the tester received the withdrawal of €49 on March 15, 2021.
Banking Deposit/Withdrawal
Let’s start with some downsides in this segment. For example, the monthly cashout limit is way below the industry’s average. As stated, the hub can also charge fees on any type of transaction (deposit/withdrawal), but no precise amount was specified.
Furthermore, punters should be aware that for all payouts going above €2,300, additional verification is required. Also, the venue has the right to conduct such verifications even in case of lower withdrawals.
Kindly note that cash-out timeframes…
…depend on the verification status of an individual client. This means that punters whose accounts are already approved can expect their winnings faster than those whose accounts are yet to undergo this procedure.
Once the request is approved customers can expect funds to reach their balance anywhere between instant to up to 8 working days. It’s important to stress out that all requests made within 24 hours that have the same method can be combined in one payment.
Games
Gathering the finest content providers, this operator optimized its lobby for the diversity of clients. There’s plenty of installments to choose from.
Aside from online slots…
…punters can test their skills in some of the featured table games. They are available both in RNG and live format, for those who want to feel the atmosphere of land-based facilities. Some filters by the provider would make a great addition, and would definitely make navigation significantly smoother.
How about we catch a glimpse of the lobby?
Classic and Video Slots: Western Gold, Solar Wilds, Forgotten Islands Megaways, Femme Fatales, Jaguar Gold, Deco Diamonds Deluxe, North Storm, Stampede, Riches of Midgard Land and Expand, Cat Wilde and the Eclipse of the Sun God, and more.
Table and Live Games: European Blackjack, Real Auto Roulette, Instant Roulette, Sapphire Roulette, Baccarat, Lightning Baccarat, Blackjack Party, Infinite Blackjack, Speed Roulette, and others.
It may not the most massive assortment…
…you may encounter exploring casinos-wide, but it’s definitely diversified enough to cater to the needs of various profiles of consumers. There’s lot of topics and inventive mechanics. In addition to this, demo mode is available, so even visitors can have a couple of rounds on the house.
Loyalty Program
Those who join the operator’s privileged scheme get a unique opportunity to climb the Loyalty ladder and collect redeemable points. There are seven statuses in the scheme- New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige.
Each of the levels…
…comes with an interesting set of incentives. Those include introductory package (which varies from one stage to another), daily spins, personalized offers, dedicated account manager, and more. For every € 40 placed in bets on real money games, a punter earns one comp point.
Does PlayFrank have any other promotional activities?
Yes, there’s a special deal for newcomers who make their first deposit, equipped with more than a generous combo of bonus cash and gratis spins. Furthermore, there are plenty of temporary contests as well as action-packed daily challenges with intriguing objectives. And prizes, of course.
Before taking part in any of these campaigns, take time to go through Terms and Conditions. Both general and bonus-related ones.
Mobile Casino
These days, you basically cannot encounter an online betting shop with no optimization for portable gadgets. Such places vanish quickly and get beaten by the competition.
PlayFrank is fully functional across all types of smartphones and tablets, providing a supreme quality experience on the move. There’s no downloadable app, you can play directly in the browser.
Conclusion
From a wider point of view, PlayFrank casino is a place that deserves attention. Those two crucial sectors which punters pay special attention to- promotions and games, have no weak points.
If we were to nitpick…
…we’d say there’s room for some improvement in other key segments. Namely, customer support and banking. For example, higher cashout limits (at least to the extent that they match the industry’s average), would be one of the first things to do. Then, the absence of phone as a communication method is another flaw. Nevertheless, it is still a place worth exploring.
Gamble responsibly!
Helpful Links
- Our project "From the Players for the Players - PlayFrank"
Down to Brass Tacks
PlayFrank is rated 1452 of 1745 casinos reviewed with a score of 2.2 out of 5 after 171 votes and it has 5137 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 83 others with an average rating of 3.2 out of 5 after 182418 votes.
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Ana Anchi
Chief Data and Analytics Officer
Screenshot Gallery / Last Updated 19-03-2025
- Jurisdictions:
- App Available: Yes
-
min deposit::
£/€/$10
A-
-
min withdrawal:
£/€/$10
A-
-
Cashout Limit:
£/€/$7,000 Monthly
D++ -
Currencies:
-
cashout times:
KYC: 24-48 hours
Pending time: within 48 hours
E-wallets: 2-4 business days
Credit/Debit Cards: up to 6 business days
Wire Transfer: 2-6 business days
E- -
Banking:
depositwithdrawal
Banking services AstroPay Card, Boleto Bancario, EPS, Euteller, Giropay, Interac, Jeton, MuchBetter, Neosurf, NETELLER, Nordea, Pay N Play, Pay4Fun, Paysafecard, Payz, Pix, Skrill, SOFORT Banking, Trustly, XanPay and Zimpler are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Amatic Industries, Area Vegas, Bally Technologies, Bally Wulff, Big Time Gaming, bluberi, Blueprint Gaming, Booming Games, Crazy Tooth Studio, Evolution Gaming, EYECON, Ezugi, Gamevy, GAMING1, Gamomat, GONG Gaming, Hacksaw Gaming, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Old Skool Studios, Oryx, Play'n GO, playson, Pragmatic Play, Quickspin, Rabcat, Red Rake Gaming, RubyPlay, SG Interactive, Slotmill, Spinomenal, SpinPlay Games, Spribe, Stakelogic, Tom Horn Gaming, Wazdan, Wishbone Games, WMS and Yggdrasil, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@playfrank.com
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Additional procedures potentially required
- Time for document verification: 1 day - 2 days
Documents may be submitted:
- Via email care@playfrank.com
- Via dedicated page on the site
PlayFrank Activity
"I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, wher..."
2.2 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Member's feedback (38)
Read AllI won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, where the is profile of playfrank gamign account visible. It took me 4 hours to get that picture. I will never play there again...
I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, where the is profile of playfrank gamign account visible. It took me 4 hours to get that picture. I will never play there again or their siter sites.
Show more
So far only good experiences. Verification and withdrawals without any problems
Bis jetzt nur gute Erfahrungen gemacht. Verifizierung und Auszahlungen ohne Probleme
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not...
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not made a deposit, but I will definitely do so to get to know the casino better
Show moreThe menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not...
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not made a deposit, but I will definitely do so to get to know the casino better
Show more
I played here once and I cannot remember much other than that the customer support was very polite and the games worked fine. It did not make a great impression on me, however, the impression was certainly not a negative one. I did not win and so just moved on back to my usual set of venues that are known and reliable....
I played here once and I cannot remember much other than that the customer support was very polite and the games worked fine. It did not make a great impression on me, however, the impression was certainly not a negative one. I did not win and so just moved on back to my usual set of venues that are known and reliable. It is kinda amazing that there are so many online casino's in the world. I had a welcome freebie here as I recall and had to chat with customer service about it in some manner.
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some slots you can't double click and then they say to give you a fair chance well i've never played slots so weird everyone knows that many slots give right if they do nothing for a while and then you double click but they just have some slots ruined
sommige slots kun je niet dubbel klikken en dan zeggen ze om je een eerlijke kans te geven nou ik heb slots nog nooit zo raar gespeeld iedereen weet dat veel slots juist geven als ze een tijdje niks doen en je dan dubbelklikt maar hun hebben sommige slots gewoon verpest
Actually a great casino, great welcome offer, polite live chat, quick problem solving, after checking documents fast payouts only unfortunately far too few bonus offers including no no deposit bonus, or special offers for players who deposit more often otherwise super improved site! Much different and good game selection
Actually a great casino, great welcome offer, polite live chat, quick problem solving, after checking documents fast payouts only unfortunately far too few bonus offers including no no deposit bonus, or special offers for players who deposit more often otherwise super improved site! Much different and good game selection
Show more
The company covers itself with a wide range of software manufacturers. If you take a closer look, you will find that usually only a few games are offered by a manufacturer. For example, Bally Wulff/Gamomat offers Ramses Book or Books & Bulls. Other slots like Glamorous Times or Black Beauty are not available. The same picture...
The company covers itself with a wide range of software manufacturers. If you take a closer look, you will find that usually only a few games are offered by a manufacturer. For example, Bally Wulff/Gamomat offers Ramses Book or Books & Bulls. Other slots like Glamorous Times or Black Beauty are not available. The same picture emerges with Play'n GO. Sure there is Book of Dead, Rise of Olympus or Legacy of Dead. Dragon Maiden, on the other hand, is in vain. From the software manufacturer NetEnt there are, for example, Starburst, Jungle Spirit or Gonzo's Quest. You don't have the classic Dead or Alive or the newer game Dead or Alive 2 on offer. This continues with almost all software manufacturers and especially the jackpot slots. You won't find Mega Moolah, Mega Fortune Dreams or Hall of Gods. NetEnt's Divine Fortune does exist. Unfortunately, there is no separate jackpot category either, so you have to search for titles using the search field. The game selection is and remains mixed. It could be improved a lot.
Show moreDas Unternehmen umfasst sich mit einem breiten Angebot an Softwarehersteller . Wenn man genauer hinsieht, wird man feststellen, dass meist nur wenige Games eines Herstellers angeboten werden. Von Bally Wulff/Gamomat bietet man beispielsweise Ramses Book oder Books & Bulls. Andere Slots wie Glamorous Times oder Black Beauty...
Das Unternehmen umfasst sich mit einem breiten Angebot an Softwarehersteller . Wenn man genauer hinsieht, wird man feststellen, dass meist nur wenige Games eines Herstellers angeboten werden. Von Bally Wulff/Gamomat bietet man beispielsweise Ramses Book oder Books & Bulls. Andere Slots wie Glamorous Times oder Black Beauty sind nicht vorhanden. Bei Play’n GO zeigt sich das gleiche Bild. Sicher gibt es Book of Dead, Rise of Olympus oder Legacy of Dead. Dragon Maiden sucht man hingegen vergebens. Vom Softwarehersteller NetEnt finden sich beispielsweise Starburst, Jungle Spirit oder Gonzo’s Quest. Den Klassiker Dead or Alive oder das neuere Game Dead or Alive 2 hat man nicht im Angebot. Das setzt sich bei fast allen Softwareherstellern und vor allem den Jackpot Slots fort. Mega Moolah, Mega Fortune Dreams oder Hall of Gods wird man nicht finden. Divine Fortune von NetEnt gibt es aber. Leider gibt es auch keine eigene Jackpot-Kategorie, sodass man die Titel über das Suchfeld suchen muss. Die Spielauswahl ist und bleibt durchwachsen. Es könnte viel verbessert werden.
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Nice layout. Lots of videoslots and live casino, i like it. Customer support is good yes
If you can ignore the (for me a little too much & partly exaggerated) fanfare, the colorful gimmicks etc for my taste, hides behind playfrank a TOP casino with everything you can imagine/wish for in this regard. Promotion after promotion followed by 3 promotions with a good low wager promotion in tow :'D One of my favorite...
If you can ignore the (for me a little too much & partly exaggerated) fanfare, the colorful gimmicks etc for my taste, hides behind playfrank a TOP casino with everything you can imagine/wish for in this regard. Promotion after promotion followed by 3 promotions with a good low wager promotion in tow :'D One of my favorite casinos
Show moreWenn man über das (für mich ein wenig zu viel & teils überzogene) tamtam , die für meinen Geschmack zu bunten spielereien etc hinweg sehen kann , verbirgt sich hinter playfrank ein TOP Casino mit allem was man sich diesbezüglich vorstellen/wünschen kann. Promotion über Promotion gefolgt von 3 Promotions mit einer guten...
Wenn man über das (für mich ein wenig zu viel & teils überzogene) tamtam , die für meinen Geschmack zu bunten spielereien etc hinweg sehen kann , verbirgt sich hinter playfrank ein TOP Casino mit allem was man sich diesbezüglich vorstellen/wünschen kann. Promotion über Promotion gefolgt von 3 Promotions mit einer guten low wager Promotion im Schlepptau :'D Eins meiner lieblings casinos
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So I think I'll try it here too, looks pretty lucrative and the choice of provider and the games are top-notch. Unfortunately, I had no luck with the new customer bonus, but nothing, despite luck can still come :)
Also ich denke ich werde es hier auch mal versuchen sieht eigentlich ziemlich lukrativ aus und die providerauswahl und die Spiele sind ja mal 1a. Hatte jetzt leider kein Glück mit dem Neukunden Bonus aber nix desto trotz kann das Glück ja noch kommen :)
This is a good casino with fast withdrawals. I have Never had any problems with them.
The best online casino. I played here for the first time, everything arranged for me. Registration on the site is fast, plus I also received a bonus. There are a lot of games too. Love it
Playfrank seems to me to be a casino group of Frank and Fred Casino, do they have something to do with each other or is the casino now called something else? You get a 100% bonus up to 150 euros and the sales are ok. You can try it, it's worth an experience. Good luck my friends.
Playfrank scheint mir irgendwie eine casinogruppr von Frank und Fred Casino zu sein, haben die miteinander zu tun oder heißt das Casino jetzt anders? Man bekommen einen 100% Bonus bis 150 Euro und die Umsätze eingingen sind ok. Kannn man mal ausprobieren ist eine Erfahrung wert. Viel Glück meine Freunde.
Great looking website, not too busy and an easy to navigate layout which I liked and worked well for me. Good selection of games and deposit methods. At times I thought this could be one of the best sites I have played.
I like this casino, I have made deposits and withdrawals without any problems, the withdrawal is fast.
I joined not so long ago and once I'd played through my bonus according to their terms, I seemed to have a lot of luck on their slots. I built up a £3000 balance in just a day from a small deposit. The funds were paid to me eventually, the withdrawal process and documents took a while to process which i wasn't happy about...
I joined not so long ago and once I'd played through my bonus according to their terms, I seemed to have a lot of luck on their slots. I built up a £3000 balance in just a day from a small deposit. The funds were paid to me eventually, the withdrawal process and documents took a while to process which i wasn't happy about but it was a lot of money so im glad they paid. Haven't visited playfrank in quite a while but their homepage looks to have undergone a revamp so i'm looking forward to playing at a trustworthy and reliable casino.
Show more
Good casino. Nice theme, and layout. Lots of videoslots and live casino, i like it. Customer support are friendly and the bonuses are good too. I've deposited once, but never won anything.. Maybe i will come back in the future for another try. I would recommend this casino for new players.
i deposited couple times here but no luck on any game to be honest , first impression not very good
I liked this casino anything with net ent and microgaming is good for me. No complaints, but havent withdrawn from here so I dont know how long that process takes.
I played one time there, it's a nice modern Casino with slots that i like.
Historical casino information
This casino is closed. The information below is retained for historical reference and may no longer be current.
Advantages 4
- Introductory deal with bonus spins and complimentary cash
- Loyalty scheme with redeemable points and perks
- Daily challenges with versatile rewards
- Multiple tools for responsible gaming featured on site
Disadvantages 2
- Playthrough requirements for some offers on the higher end
- Phone support is not offered
- Jurisdictions:
- App Available: Yes
- Company: Operated By Aspire Global International LTD
-
min deposit:
£/€/$10
A-
-
min withdrawal:
£/€/$10
A-
-
Cashout Limit:
£/€/$7,000 Monthly
D++ -
Currencies:
-
cashout times:
KYC: 24-48 hours
Pending time: within 48 hours
E-wallets: 2-4 business days
Credit/Debit Cards: up to 6 business days
Wire Transfer: 2-6 business days
E- -
Banking:
depositwithdrawal
Banking services AstroPay Card, Boleto Bancario, EPS, Euteller, Giropay, Interac, Jeton, MuchBetter, Neosurf, NETELLER, Nordea, Pay N Play, Pay4Fun, Paysafecard, Payz, Pix, Skrill, SOFORT Banking, Trustly, XanPay and Zimpler are not available for Players from Virginia, click here to find out why
-
All Software:
Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Amatic Industries, Area Vegas, Bally Technologies, Bally Wulff, Big Time Gaming, bluberi, Blueprint Gaming, Booming Games, Crazy Tooth Studio, Evolution Gaming, EYECON, Ezugi, Gamevy, GAMING1, Gamomat, GONG Gaming, Hacksaw Gaming, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Old Skool Studios, Oryx, Play'n GO, playson, Pragmatic Play, Quickspin, Rabcat, Red Rake Gaming, RubyPlay, SG Interactive, Slotmill, Spinomenal, SpinPlay Games, Spribe, Stakelogic, Tom Horn Gaming, Wazdan, Wishbone Games, WMS and Yggdrasil, to find out why click here
- languages:
-
Certifications and Approvals:
- Live Games: Yes
- Live Chat: Yes
-
Email:
support@playfrank.com
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license, or any similar government-issued document
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Additional procedures potentially required
- Time for document verification: 1 day - 2 days
Documents may be submitted:
- Via email care@playfrank.com
- Via dedicated page on the site
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PlayFrank Activity
"I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, wher..."
2.2 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
lakakaka
4 years ago
Newbie
1.7 / 5
I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, where the is profile of playfrank gamign account visible. It took me 4 hours to get that picture. I will never play there again...
I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, where the is profile of playfrank gamign account visible. It took me 4 hours to get that picture. I will never play there again or their siter sites.
Show morePlease enter your comment.
Your comment is added.
Lenke2285
4 years ago
Newbie
4 / 5
So far only good experiences. Verification and withdrawals without any problems
Bis jetzt nur gute Erfahrungen gemacht. Verifizierung und Auszahlungen ohne Probleme
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Lana2000
4 years ago
Newbie
4.3 / 5
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not...
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not made a deposit, but I will definitely do so to get to know the casino better
Show moreThe menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not...
The menu navigation is easy to understand and uncomplicated. There are many game categories to choose from - from cards to lottery to slots, so there is variety. What I like is that you can select or exclude the individual providers in the menu. My personal, first impression of the casino is positive. So far I have not made a deposit, but I will definitely do so to get to know the casino better
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Vanenhox
5 years ago
Sr. Member
3 / 5
I played here once and I cannot remember much other than that the customer support was very polite and the games worked fine. It did not make a great impression on me, however, the impression was certainly not a negative one. I did not win and so just moved on back to my usual set of venues that are known and reliable....
I played here once and I cannot remember much other than that the customer support was very polite and the games worked fine. It did not make a great impression on me, however, the impression was certainly not a negative one. I did not win and so just moved on back to my usual set of venues that are known and reliable. It is kinda amazing that there are so many online casino's in the world. I had a welcome freebie here as I recall and had to chat with customer service about it in some manner.
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mikymona
5 years ago
Newbie
1.1 / 5
some slots you can't double click and then they say to give you a fair chance well i've never played slots so weird everyone knows that many slots give right if they do nothing for a while and then you double click but they just have some slots ruined
sommige slots kun je niet dubbel klikken en dan zeggen ze om je een eerlijke kans te geven nou ik heb slots nog nooit zo raar gespeeld iedereen weet dat veel slots juist geven als ze een tijdje niks doen en je dan dubbelklikt maar hun hebben sommige slots gewoon verpest
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voerde
5 years ago
Newbie
3.4 / 5
Actually a great casino, great welcome offer, polite live chat, quick problem solving, after checking documents fast payouts only unfortunately far too few bonus offers including no no deposit bonus, or special offers for players who deposit more often otherwise super improved site! Much different and good game selection
Actually a great casino, great welcome offer, polite live chat, quick problem solving, after checking documents fast payouts only unfortunately far too few bonus offers including no no deposit bonus, or special offers for players who deposit more often otherwise super improved site! Much different and good game selection
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Tatjana Phyllocrania
6 years ago
Newbie
2.9 / 5
The company covers itself with a wide range of software manufacturers. If you take a closer look, you will find that usually only a few games are offered by a manufacturer. For example, Bally Wulff/Gamomat offers Ramses Book or Books & Bulls. Other slots like Glamorous Times or Black Beauty are not available. The same picture...
The company covers itself with a wide range of software manufacturers. If you take a closer look, you will find that usually only a few games are offered by a manufacturer. For example, Bally Wulff/Gamomat offers Ramses Book or Books & Bulls. Other slots like Glamorous Times or Black Beauty are not available. The same picture emerges with Play'n GO. Sure there is Book of Dead, Rise of Olympus or Legacy of Dead. Dragon Maiden, on the other hand, is in vain. From the software manufacturer NetEnt there are, for example, Starburst, Jungle Spirit or Gonzo's Quest. You don't have the classic Dead or Alive or the newer game Dead or Alive 2 on offer. This continues with almost all software manufacturers and especially the jackpot slots. You won't find Mega Moolah, Mega Fortune Dreams or Hall of Gods. NetEnt's Divine Fortune does exist. Unfortunately, there is no separate jackpot category either, so you have to search for titles using the search field. The game selection is and remains mixed. It could be improved a lot.
Show moreDas Unternehmen umfasst sich mit einem breiten Angebot an Softwarehersteller . Wenn man genauer hinsieht, wird man feststellen, dass meist nur wenige Games eines Herstellers angeboten werden. Von Bally Wulff/Gamomat bietet man beispielsweise Ramses Book oder Books & Bulls. Andere Slots wie Glamorous Times oder Black Beauty...
Das Unternehmen umfasst sich mit einem breiten Angebot an Softwarehersteller . Wenn man genauer hinsieht, wird man feststellen, dass meist nur wenige Games eines Herstellers angeboten werden. Von Bally Wulff/Gamomat bietet man beispielsweise Ramses Book oder Books & Bulls. Andere Slots wie Glamorous Times oder Black Beauty sind nicht vorhanden. Bei Play’n GO zeigt sich das gleiche Bild. Sicher gibt es Book of Dead, Rise of Olympus oder Legacy of Dead. Dragon Maiden sucht man hingegen vergebens. Vom Softwarehersteller NetEnt finden sich beispielsweise Starburst, Jungle Spirit oder Gonzo’s Quest. Den Klassiker Dead or Alive oder das neuere Game Dead or Alive 2 hat man nicht im Angebot. Das setzt sich bei fast allen Softwareherstellern und vor allem den Jackpot Slots fort. Mega Moolah, Mega Fortune Dreams oder Hall of Gods wird man nicht finden. Divine Fortune von NetEnt gibt es aber. Leider gibt es auch keine eigene Jackpot-Kategorie, sodass man die Titel über das Suchfeld suchen muss. Die Spielauswahl ist und bleibt durchwachsen. Es könnte viel verbessert werden.
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highfisch
6 years ago
Jr. Member
4.3 / 5
Nice layout. Lots of videoslots and live casino, i like it. Customer support is good yes
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BULLNMRDR1312
6 years ago
Jr. Member
4.5 / 5
If you can ignore the (for me a little too much & partly exaggerated) fanfare, the colorful gimmicks etc for my taste, hides behind playfrank a TOP casino with everything you can imagine/wish for in this regard. Promotion after promotion followed by 3 promotions with a good low wager promotion in tow :'D One of my favorite...
If you can ignore the (for me a little too much & partly exaggerated) fanfare, the colorful gimmicks etc for my taste, hides behind playfrank a TOP casino with everything you can imagine/wish for in this regard. Promotion after promotion followed by 3 promotions with a good low wager promotion in tow :'D One of my favorite casinos
Show moreWenn man über das (für mich ein wenig zu viel & teils überzogene) tamtam , die für meinen Geschmack zu bunten spielereien etc hinweg sehen kann , verbirgt sich hinter playfrank ein TOP Casino mit allem was man sich diesbezüglich vorstellen/wünschen kann. Promotion über Promotion gefolgt von 3 Promotions mit einer guten...
Wenn man über das (für mich ein wenig zu viel & teils überzogene) tamtam , die für meinen Geschmack zu bunten spielereien etc hinweg sehen kann , verbirgt sich hinter playfrank ein TOP Casino mit allem was man sich diesbezüglich vorstellen/wünschen kann. Promotion über Promotion gefolgt von 3 Promotions mit einer guten low wager Promotion im Schlepptau :'D Eins meiner lieblings casinos
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lang9r1993
6 years ago
Jr. Member
3.5 / 5
So I think I'll try it here too, looks pretty lucrative and the choice of provider and the games are top-notch. Unfortunately, I had no luck with the new customer bonus, but nothing, despite luck can still come :)
Also ich denke ich werde es hier auch mal versuchen sieht eigentlich ziemlich lukrativ aus und die providerauswahl und die Spiele sind ja mal 1a. Hatte jetzt leider kein Glück mit dem Neukunden Bonus aber nix desto trotz kann das Glück ja noch kommen :)
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tinka5555
6 years ago
Hero Member
3.9 / 5
This is a good casino with fast withdrawals. I have Never had any problems with them.
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dinidu
7 years ago
Full Member
4.2 / 5
The best online casino. I played here for the first time, everything arranged for me. Registration on the site is fast, plus I also received a bonus. There are a lot of games too. Love it
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CASIMO
7 years ago
Newbie
3.2 / 5
Playfrank seems to me to be a casino group of Frank and Fred Casino, do they have something to do with each other or is the casino now called something else? You get a 100% bonus up to 150 euros and the sales are ok. You can try it, it's worth an experience. Good luck my friends.
Playfrank scheint mir irgendwie eine casinogruppr von Frank und Fred Casino zu sein, haben die miteinander zu tun oder heißt das Casino jetzt anders? Man bekommen einen 100% Bonus bis 150 Euro und die Umsätze eingingen sind ok. Kannn man mal ausprobieren ist eine Erfahrung wert. Viel Glück meine Freunde.
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Rocklady72
7 years ago
Newbie
Great looking website, not too busy and an easy to navigate layout which I liked and worked well for me. Good selection of games and deposit methods. At times I thought this could be one of the best sites I have played.
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maiwen63
8 years ago
Super Hero
4.2 / 5
I like this casino, I have made deposits and withdrawals without any problems, the withdrawal is fast.
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bigbolox_ay
8 years ago
Jr. Member
3.2 / 5
I joined not so long ago and once I'd played through my bonus according to their terms, I seemed to have a lot of luck on their slots. I built up a £3000 balance in just a day from a small deposit. The funds were paid to me eventually, the withdrawal process and documents took a while to process which i wasn't happy about...
I joined not so long ago and once I'd played through my bonus according to their terms, I seemed to have a lot of luck on their slots. I built up a £3000 balance in just a day from a small deposit. The funds were paid to me eventually, the withdrawal process and documents took a while to process which i wasn't happy about but it was a lot of money so im glad they paid. Haven't visited playfrank in quite a while but their homepage looks to have undergone a revamp so i'm looking forward to playing at a trustworthy and reliable casino.
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JackieNL
9 years ago
Super Hero
3.6 / 5
Good casino. Nice theme, and layout. Lots of videoslots and live casino, i like it. Customer support are friendly and the bonuses are good too. I've deposited once, but never won anything.. Maybe i will come back in the future for another try. I would recommend this casino for new players.
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gabbermonnie
9 years ago
Jr. Member
2.5 / 5
i deposited couple times here but no luck on any game to be honest , first impression not very good
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irinalep
9 years ago
Jr. Member
4.5 / 5
I liked this casino anything with net ent and microgaming is good for me. No complaints, but havent withdrawn from here so I dont know how long that process takes.
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stephanie.brandt1
9 years ago
Newbie
3.7 / 5
I played one time there, it's a nice modern Casino with slots that i like.
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