PlayFrank Review

PLAY
United States

NOT ACCEPTED
Players from Virginia are not accepted at this casino
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5015

Slots

Devices
casino rep.
has live dealer
LCB Tested

5015

Slots
casino rep.
has live dealer
LCB Tested
Earn $3 LCB chips when making your 1st deposit at PlayFrank. More Info here.
New Customer Offer. T&C’s Apply. 18+. Plus 50 Free Spins on Starburst. Min deposit: €/$ 20. Wagering bonus 35x. . Max Bonus Bet €/$ 4. The "Welcome bonus" must be wagered at PlayFrank within 21 days of being credited to your account. Bets placed on all versions of the following games will not count towards your wagering requirements: See website for list.

 

Wagering Requirements

35xb

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PLUS 50 Free Spins on Starburst. Min deposit: €/$ 20. Wagering bonus 35x. Max Bonus Bet €/$ 4. The "Welcome bonus" must be wagered at PlayFrank within 21 days of being credited to your account. Bets placed on all versions of the following games will not count towards your wagering requirements: See website for list.
 

Wagering Requirements

35xb

slots

... + Show more
Claim
100 Free Spins on Starburst. Min deposit: €/$ 20. Wagering bonus 35x. Max Bonus Bet €/$ 4. The "Welcome bonus" must be wagered at PlayFrank within 21 days of being credited to your account. Bets placed on all versions of the following games will not count towards your wagering requirements: See website for list.
 

Wagering Requirements

35xb

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Alexis Gold profile image
Alexis Gold Last Updated 2022-09-20

Overview

PlayFrank is undoubtedly one of those online casinos that like to keep things plain and simple. The well-designed platform is home to a fine assortment of games from Microgaming, Play’N GO, Skywind, NetEnt, Evolution, and other content development giants.

Approved by Maltese gaming authorities, this betting shop prioritizes responsibility and player protection. The page itself relies on the latest 128-bit Secure Socket Layer (SSL) encryption technology which ensures safe transfer of sensitive data. On top of that, the platform is packed with a diversity of promotional activities designed to level up one’s experience.

Is PlayFrank casino trustworthy?

Having in mind that this operator has been part of the industry for a couple of years now, it certainly has a large base of followers from various corners of the world. But, jumping to a conclusion is not what we do, we prefer taking a closer look.

If you want to get a full insight into PlayFrank casino’s games, loyalty program, banking policy as well as pluses and minuses, this is the place for you. Keep reading, full review ahead!

Tip: Any depositing client who wishes to close the account will be subjected to retention attempts. This procedure includes contacting that individual through different communication channels. The purpose of this is to clarify the reason for the request and solve possible issues in order to improve customer satisfaction.

 

PlayFrank Casino Test

As a part of our ambition project "From the Players, For the Players", we test various online casinos, and this MGA and UK-licensed facility was one of them. The entire test included registration, depositing and withdrawing after wagering real money on games. Read all about this test in great detail as documented in PlayFrank Casino test report article.

Our tester dirkemans encountered no significant issues in any of the key areas- registration, account verification, depositing, and withdrawal. He created the account on March 12, 2021, and deposited €125 on March 13. On the same day, he completed the identification via iDIN. 

After playing several games, he submitted a withdrawal request for €50 on March 14. After a €1 fee was deducted on this cashout amount, the tester received the withdrawal of €49 on March 15, 2021. 

Banking Deposit/Withdrawal

Let’s start with some downsides in this segment. For example, the monthly cashout limit is way below the industry’s average. As stated, the hub can also charge fees on any type of transaction (deposit/withdrawal), but no precise amount was specified.

Furthermore, punters should be aware that for all payouts going above €2,300, additional verification is required. Also, the venue has the right to conduct such verifications even in case of lower withdrawals.

Kindly note that cash-out timeframes…

…depend on the verification status of an individual client. This means that punters whose accounts are already approved can expect their winnings faster than those whose accounts are yet to undergo this procedure.

Once the request is approved customers can expect funds to reach their balance anywhere between instant to up to 8 working days. It’s important to stress out that all requests made within 24 hours that have the same method can be combined in one payment.

Games

Gathering the finest content providers, this operator optimized its lobby for the diversity of clients. There’s plenty of installments to choose from.

Aside from online slots…

…punters can test their skills in some of the featured table games. They are available both in RNG and live format, for those who want to feel the atmosphere of land-based facilities. Some filters by the provider would make a great addition, and would definitely make navigation significantly smoother.

How about we catch a glimpse of the lobby?

Classic and Video Slots: Western Gold, Solar Wilds, Forgotten Islands Megaways, Femme Fatales, Jaguar Gold, Deco Diamonds Deluxe, North Storm, Stampede, Riches of Midgard Land and Expand, Cat Wilde and the Eclipse of the Sun God, and more.

Table and Live Games: European Blackjack, Real Auto Roulette, Instant Roulette, Sapphire Roulette, Baccarat, Lightning Baccarat, Blackjack Party, Infinite Blackjack, Speed Roulette, and others.

It may not the most massive assortment…

…you may encounter exploring casinos-wide, but it’s definitely diversified enough to cater to the needs of various profiles of consumers. There’s lot of topics and inventive mechanics. In addition to this, demo mode is available, so even visitors can have a couple of rounds on the house.

Loyalty Program

Those who join the operator’s privileged scheme get a unique opportunity to climb the Loyalty ladder and collect redeemable points. There are seven statuses in the scheme- New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige.

Each of the levels…

…comes with an interesting set of incentives. Those include introductory package (which varies from one stage to another), daily spins, personalized offers, dedicated account manager, and more. For every € 40 placed in bets on real money games, a punter earns one comp point.

Does PlayFrank have any other promotional activities?

Yes, there’s a special deal for newcomers who make their first deposit, equipped with more than a generous combo of bonus cash and gratis spins. Furthermore, there are plenty of temporary contests as well as action-packed daily challenges with intriguing objectives. And prizes, of course.

Before taking part in any of these campaigns, take time to go through Terms and Conditions. Both general and bonus-related ones.

Mobile Casino

These days, you basically cannot encounter an online betting shop with no optimization for portable gadgets. Such places vanish quickly and get beaten by the competition.

PlayFrank is fully functional across all types of smartphones and tablets, providing a supreme quality experience on the move. There’s no downloadable app, you can play directly in the browser.

Conclusion

From a wider point of view, PlayFrank casino is a place that deserves attention. Those two crucial sectors which punters pay special attention to- promotions and games, have no weak points.

If we were to nitpick…

…we’d say there’s room for some improvement in other key segments. Namely, customer support and banking. For example, higher cashout limits (at least to the extent that they match the industry’s average), would be one of the first things to do. Then, the absence of phone as a communication method is another flaw. Nevertheless, it is still a place worth exploring.

Gamble responsibly!

Helpful Links

Down to Brass Tacks

PlayFrank is rated 514 of 1644 casinos reviewed with a score of 3.2 out of 5 after 169 votes and it has 5015 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 83 others with an average rating of 3.9 out of 5 after 174843 votes.

PlayFrank Video Review

Advantages

  • Introductory deal with bonus spins and complimentary cash
  • Loyalty scheme with redeemable points and perks
  • Daily challenges with versatile rewards
  • Multiple tools for responsible gaming featured on site

Disadvantages

  • Playthrough requirements for some offers on the higher end
  • Phone support is not offered
Alexis Gold profile image
Alexis Gold Last Updated 2022-09-20

Overview

PlayFrank is undoubtedly one of those online casinos that like to keep things plain and simple. The well-designed platform is home to a fine assortment of games from Microgaming, Play’N GO, Skywind, NetEnt, Evolution, and other content development giants.

Approved by Maltese gaming authorities, this betting shop prioritizes responsibility and player protection. The page itself relies on the latest 128-bit Secure Socket Layer (SSL) encryption technology which ensures safe transfer of sensitive data. On top of that, the platform is packed with a diversity of promotional activities designed to level up one’s experience.

Is PlayFrank casino trustworthy?

Having in mind that this operator has been part of the industry for a couple of years now, it certainly has a large base of followers from various corners of the world. But, jumping to a conclusion is not what we do, we prefer taking a closer look.

If you want to get a full insight into PlayFrank casino’s games, loyalty program, banking policy as well as pluses and minuses, this is the place for you. Keep reading, full review ahead!

Tip: Any depositing client who wishes to close the account will be subjected to retention attempts. This procedure includes contacting that individual through different communication channels. The purpose of this is to clarify the reason for the request and solve possible issues in order to improve customer satisfaction.

 

PlayFrank Casino Test

As a part of our ambition project "From the Players, For the Players", we test various online casinos, and this MGA and UK-licensed facility was one of them. The entire test included registration, depositing and withdrawing after wagering real money on games. Read all about this test in great detail as documented in PlayFrank Casino test report article.

Our tester dirkemans encountered no significant issues in any of the key areas- registration, account verification, depositing, and withdrawal. He created the account on March 12, 2021, and deposited €125 on March 13. On the same day, he completed the identification via iDIN. 

After playing several games, he submitted a withdrawal request for €50 on March 14. After a €1 fee was deducted on this cashout amount, the tester received the withdrawal of €49 on March 15, 2021. 

Banking Deposit/Withdrawal

Let’s start with some downsides in this segment. For example, the monthly cashout limit is way below the industry’s average. As stated, the hub can also charge fees on any type of transaction (deposit/withdrawal), but no precise amount was specified.

Furthermore, punters should be aware that for all payouts going above €2,300, additional verification is required. Also, the venue has the right to conduct such verifications even in case of lower withdrawals.

Kindly note that cash-out timeframes…

…depend on the verification status of an individual client. This means that punters whose accounts are already approved can expect their winnings faster than those whose accounts are yet to undergo this procedure.

Once the request is approved customers can expect funds to reach their balance anywhere between instant to up to 8 working days. It’s important to stress out that all requests made within 24 hours that have the same method can be combined in one payment.

Games

Gathering the finest content providers, this operator optimized its lobby for the diversity of clients. There’s plenty of installments to choose from.

Aside from online slots…

…punters can test their skills in some of the featured table games. They are available both in RNG and live format, for those who want to feel the atmosphere of land-based facilities. Some filters by the provider would make a great addition, and would definitely make navigation significantly smoother.

How about we catch a glimpse of the lobby?

Classic and Video Slots: Western Gold, Solar Wilds, Forgotten Islands Megaways, Femme Fatales, Jaguar Gold, Deco Diamonds Deluxe, North Storm, Stampede, Riches of Midgard Land and Expand, Cat Wilde and the Eclipse of the Sun God, and more.

Table and Live Games: European Blackjack, Real Auto Roulette, Instant Roulette, Sapphire Roulette, Baccarat, Lightning Baccarat, Blackjack Party, Infinite Blackjack, Speed Roulette, and others.

It may not the most massive assortment…

…you may encounter exploring casinos-wide, but it’s definitely diversified enough to cater to the needs of various profiles of consumers. There’s lot of topics and inventive mechanics. In addition to this, demo mode is available, so even visitors can have a couple of rounds on the house.

Loyalty Program

Those who join the operator’s privileged scheme get a unique opportunity to climb the Loyalty ladder and collect redeemable points. There are seven statuses in the scheme- New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige.

Each of the levels…

…comes with an interesting set of incentives. Those include introductory package (which varies from one stage to another), daily spins, personalized offers, dedicated account manager, and more. For every € 40 placed in bets on real money games, a punter earns one comp point.

Does PlayFrank have any other promotional activities?

Yes, there’s a special deal for newcomers who make their first deposit, equipped with more than a generous combo of bonus cash and gratis spins. Furthermore, there are plenty of temporary contests as well as action-packed daily challenges with intriguing objectives. And prizes, of course.

Before taking part in any of these campaigns, take time to go through Terms and Conditions. Both general and bonus-related ones.

Mobile Casino

These days, you basically cannot encounter an online betting shop with no optimization for portable gadgets. Such places vanish quickly and get beaten by the competition.

PlayFrank is fully functional across all types of smartphones and tablets, providing a supreme quality experience on the move. There’s no downloadable app, you can play directly in the browser.

Conclusion

From a wider point of view, PlayFrank casino is a place that deserves attention. Those two crucial sectors which punters pay special attention to- promotions and games, have no weak points.

If we were to nitpick…

…we’d say there’s room for some improvement in other key segments. Namely, customer support and banking. For example, higher cashout limits (at least to the extent that they match the industry’s average), would be one of the first things to do. Then, the absence of phone as a communication method is another flaw. Nevertheless, it is still a place worth exploring.

Gamble responsibly!

Helpful Links

Down to Brass Tacks

PlayFrank is rated 514 of 1644 casinos reviewed with a score of 3.2 out of 5 after 169 votes and it has 5015 Slots offered from 1x2gaming, 2by2 Gaming, Ainsworth and 83 others with an average rating of 3.9 out of 5 after 174843 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: £/€/$10
    A-
  • min withdrawal: £/€/$10
    A-
  • Cashout Limit:

    £/€/$7,000 Monthly

    D++
  • Currencies:
  • cashout times:

    Pending time: within 48 hours

    E-wallets: 2-4 business days

    Credit/Debit Cards: up to 6 business days

    Wire Transfer: 2-6 business days

    E-
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, Boleto Bancario, EPS, Euteller, Giropay, Interac, Jeton, MuchBetter, Neosurf, NETELLER, Pay N Play, Pay4Fun, PayPal, Paysafecard, Payz, Pix, Skrill, SOFORT Banking, Trustly and XanPay are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Amatic Industries, Area Vegas, Bally Technologies, Bally Wulff, Big Time Gaming, bluberi, Blueprint Gaming, Booming Games, Crazy Tooth Studio, Evolution Gaming, EYECON, Ezugi, Gamevy, GAMING1, Gamomat, GONG Gaming, Hacksaw Gaming, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Old Skool Studios, Oryx, Play'n GO, playson, Pragmatic Play, Quickspin, Rabcat, Red Rake Gaming, RubyPlay, SG Interactive, Slotmill, Spinomenal, SpinPlay Games, Spribe, Stakelogic, Tom Horn Gaming, Wazdan, Wishbone Games, WMS and Yggdrasil, to find out why click here

  • languages:
  • Certifications and Approvals: iTech Labs Affiliate Guard Dog Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    care@playfrank.com

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Additional procedures potentially required
Documents may be submitted:
PlayFrank

PlayFrank Activity

lakakaka

lakakaka rated and commented on a casino

ad 2 years ago

"I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, wher..."

PlayFrank

1.7 / 5

38 10.24 K
sparky hutchy

sparky hutchy rated a casino

gb 2 years ago
PlayFrank
PlayFrank

4.3 / 5

38 10.24 K
RemaMichelle

RemaMichelle added a favorite casino

ca 2 years ago
PlayFrank
PlayFrank

3.2 / 5

38 10.24 K
Lukasz Golab

Lukasz Golab rated a casino

2 years ago
PlayFrank
PlayFrank

3.1 / 5

38 10.24 K
Lenke2285

Lenke2285 rated and commented on a casino

de 2 years ago

"So far only good experiences. Verification and withdrawals without any problems"

PlayFrank

4 / 5

38 10.24 K
Kylvhv

Kylvhv rated a casino

ca 2 years ago
PlayFrank
PlayFrank

3.4 / 5

38 10.24 K

Player Reviews

3.2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

PlayFrank Video Review

Advantages

  • Introductory deal with bonus spins and complimentary cash
  • Loyalty scheme with redeemable points and perks
  • Daily challenges with versatile rewards
  • Multiple tools for responsible gaming featured on site

Disadvantages

  • Playthrough requirements for some offers on the higher end
  • Phone support is not offered
  • Jurisdictions:
  • Download Available: No
  • Company: Operated By Aspire Global International LTD
  • Sister Casinos:
  • min deposit: £/€/$10
    A-
  • min withdrawal: £/€/$10
    A-
  • Cashout Limit:

    £/€/$7,000 Monthly

    D++
  • Currencies:
  • cashout times:

    Pending time: within 48 hours

    E-wallets: 2-4 business days

    Credit/Debit Cards: up to 6 business days

    Wire Transfer: 2-6 business days

    E-
  • Banking:
    deposit
    withdrawal

    Banking services AstroPay Card, Boleto Bancario, EPS, Euteller, Giropay, Interac, Jeton, MuchBetter, Neosurf, NETELLER, Pay N Play, Pay4Fun, PayPal, Paysafecard, Payz, Pix, Skrill, SOFORT Banking, Trustly and XanPay are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by 1x2gaming, 2by2 Gaming, Alchemy Gaming, All41 Studios, Amatic Industries, Area Vegas, Bally Technologies, Bally Wulff, Big Time Gaming, bluberi, Blueprint Gaming, Booming Games, Crazy Tooth Studio, Evolution Gaming, EYECON, Ezugi, Gamevy, GAMING1, Gamomat, GONG Gaming, Hacksaw Gaming, Just For The Win, lightningboxgames, Microgaming, Neon Valley Studios, NextGen, Old Skool Studios, Oryx, Play'n GO, playson, Pragmatic Play, Quickspin, Rabcat, Red Rake Gaming, RubyPlay, SG Interactive, Slotmill, Spinomenal, SpinPlay Games, Spribe, Stakelogic, Tom Horn Gaming, Wazdan, Wishbone Games, WMS and Yggdrasil, to find out why click here

  • languages:
  • Certifications and Approvals: iTech Labs Affiliate Guard Dog Certified
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    care@playfrank.com

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Proof of payment method ownership
  • Proof of deposit
  • Additional procedures potentially required
Documents may be submitted:
PlayFrank

PlayFrank Activity

lakakaka

lakakaka rated and commented on a casino

ad 2 years ago

"I won some money and the day after i got the most memorable message from the security team. I had to take a selfie, with holding my passport, with a note of the date and the site, with my laptop, wher..."

PlayFrank

1.7 / 5

38 10.24 K
sparky hutchy

sparky hutchy rated a casino

gb 2 years ago
PlayFrank
PlayFrank

4.3 / 5

38 10.24 K
RemaMichelle

RemaMichelle added a favorite casino

ca 2 years ago
PlayFrank
PlayFrank

3.2 / 5

38 10.24 K
Lukasz Golab

Lukasz Golab rated a casino

2 years ago
PlayFrank
PlayFrank

3.1 / 5

38 10.24 K
Lenke2285

Lenke2285 rated and commented on a casino

de 2 years ago

"So far only good experiences. Verification and withdrawals without any problems"

PlayFrank

4 / 5

38 10.24 K
Kylvhv

Kylvhv rated a casino

ca 2 years ago
PlayFrank
PlayFrank

3.4 / 5

38 10.24 K

Player Reviews

3.2/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!