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Overview
Looking for a casino with plenty of choice and regular promotions? PrimaPlay brings together a broad mix of slots, table games, and live dealer titles, with new games added to keep the selection fresh. There’s also a good range of bonuses, including welcome offers, free spins, crypto promotions, and ongoing rewards for regular players.
Beyond the games, the site covers the practical side of online gambling too, with multiple payment options, 24/7 customer support, and a selection of responsible gambling tools. In this PrimaPlay review, we take a closer look at the games, bonuses, banking options, support, and important terms to help you get a better feel for what the casino offers.
Tip: Your account may be closed and any balance forfeited if requested documents aren’t provided within 10 working days, contain information that doesn’t match your registration details, or appear to have been altered or falsified.
PrimaPlay Casino Test
On February 13, 2025, tester RedApple registered at PrimaPlay Casino to evaluate its performance. After completing a quick 3-step signup and verifying his email, he deposited USD 200 in Bitcoin (0.00403000 BTC), which converted to a starting balance of USD 200.
He played several RTG-powered slots, including T-Rex Wild Attack, Sneaky Santa, and Spooky Wins, scoring a modest win of USD 31.95.
Later that same day, he requested a withdrawal of USD 50 in BTC, which, according to the cashier, should incur a $1 fee, though this fee was waived as it was his first withdrawal of the month. Despite the stated processing time of one business day, the withdrawal wasn’t handled until February 20, 2025, when the tester finally received USD 52.07 (0.00052958 BTC). A confirmation email followed a day later.
Notably, the tester was not required to complete ID verification, even though PrimaPlay's terms state withdrawals are only processed for verified accounts. No explanation was given for the 7-day delay. While the test showed smooth registration, deposit, and gameplay, the slow withdrawal left questions about the casino’s service reliability.
Read the full PrimaPlay casino test report HERE.
Customer Support
Having reliable customer support can make a big difference when you need help with your account or have questions about the site. Support is available 24/7 through live chat and email, although live chat becomes available only after the first deposit is made. Phone support is not available.
The FAQ section is also worth checking for answers to common questions before contacting the support team. All questions and answers are grouped into categories such as Claiming Bonuses, Cash Handling, Your First Card Deposit, Accounts, and Your First Cryptocurrency Deposit for more convenient navigation.
There are also responsible gambling tools available for players who want more control over their activity. You can set daily, weekly, or monthly deposit limits, while self-exclusion options allow you to take a temporary or longer break from your account.
Bonuses and Promotions
There’s a wide range of promotions available, from crypto-specific perks and regular deposit boosts to free spins and limited-time themed offers. Crypto players can benefit from deposit matches, extra spins, and weekly rewards, while the daily schedule brings different bonuses throughout the week. Exclusive promotions add seasonal events, tournaments, and casino spins, giving players plenty of options to choose from.
As promotions change regularly, we avoid listing individual offers that may no longer be available. The newest deals are typically shown at the top of the page, while the sections below cover the main types of bonuses and the key terms and conditions to keep in mind.
- Is there a welcome bonus offer, and are there specific deposit requirements to claim it?
Yes, there are several different welcome offers, some available on slot games only, the others encompassing all releases in the portfolio. To be able to claim them, a player needs to make a minimum qualifying deposit and use an adequate coupon code.
On top of these, there’s a no deposit offer which can be used on a limited selection of games. Just like the previous ones, this one is also activated by inserting a bonus code.
- Are Extra Spins ever offered and are they only available for certain games authorized by the casino?
There’s a variety of promotions that include extra spins. In most cases, they are valid on games predetermined by the casino, so check the list before you take part in the campaign.
- Are the wagering requirements generally low or high, and do they vary based on the promotion type?
Wagering requirements are on the higher end, but still fall within the industry average. Worth adding is that not all the games have equal contribution, and some of them do not count at all, so take a look at the list to avoid any unpleasant surprises.
- Does the casino offer reload bonuses or loyalty rewards for existing players?
Yes, there are reload bonuses, daily and weekly offers, special offers for crypto users, and even an exclusive Fat Thursday deal with LCB, giving existing players plenty of ways to grab some freebies.
- Are there any time limits or restrictions for using the bonus funds or spins?
Bonus funds and free spins can be subject to time limits, wagering requirements, game restrictions, maximum bet limits, and other conditions. The exact requirements vary by promotion, so it’s important to check the terms before claiming or using an offer.
Banking Deposit/Withdrawal
- All bets and account balances are handled in US dollars (USD). If you deposit or make a payment in another currency, it will be converted to USD using your bank’s current exchange rate.
- The casino can make a final decision on transaction methods available for deposits and withdrawals.
- If PrimaPlay believes an account is being used fraudulently, it reserves the right to restrict play, withhold winnings or account funds, and/or apply additional charges.
- Deposits need to be wagered at least once before a withdrawal can be requested.
- Even though no cap is imposed on maximum cashout limits, larger amounts can be split into installments.
- Withdrawals will be returned via the same method as the one used to fund the account, but when that’s not possible, the casino may opt to return them via Wire Transfer at its sole discretion.
- PrimaPlay covers the cost of your first withdrawal within any 30 days, but fees may apply to additional withdrawals during that time. The fee depends on the deposit and withdrawal method, ranging from 2% to 10%, while withdrawals involving free offers or cashback credits are always subject to a fee.
- All withdrawals are reviewed and can only be processed for verified accounts. You’ll also need to make at least one cash deposit for verification purposes; this deposit can then be withdrawn without any wagering requirement.
- Refunds can be requested within 30 days of a deposit. Any active bonuses will be deducted, and identity verification may be required before the refund is processed.
- Card deposits may be refunded to the card up to the total amount deposited. Any winnings or withdrawals above that amount can be paid through an alternative payment method.
Game Selection
Playing in this casino means experiencing the RealTime Gaming platform. Yes, the portfolio is powered by only one software provider, and although some players might see this as a big disadvantage, it's one of the most reputable studios out there.
Founded back in 1998, this developer is considered an industry veteran with one of the best software packages around. Speed, reliability, and realism are some of the words used to describe this brand. Also known as Spinlogic Gaming, RTG was able to create a wide-ranging collection of high-quality releases that attract punters from all over the world.
Primaplay’s portfolio includes a variety of slots and table games. Titles in the slots section can be filtered by the number of reels and whether they feature an extra round or not.
They also cover different themes based on historic events, futuristic predictions, sports, myths, nature, etc. Both traditional and innovative gameplay are at your disposal, as well as releases featuring a progressive jackpot.
Popular card titles include multiple variations of blackjack, poker, and baccarat that you can access via this platform. Roulette is also part of the offer, and you can try your luck on keno, scratchcards, and other specialty games. Unfortunately, those of you looking for live action will have to find it someplace else.
Slots: Ancient Gods, Asgard, Bubble Bubble, Eternal Love, Food Fight, I Zombie, Kung Fu Rooster, Lucky Tiger, Lucha Libre 2, Naughty or Nice, Panda’s Gold, Ocean Oddities, Polar Explorer, Ronin, Samba Sunset, Secret Jungle, Regal Riches, Storm Lords, T-Rex, Voodoo Magic, Scuba Fishing, Cubee, Texan Tycoon, Fu Long Treasures, Seahorse Surge, Treasure Sparks, Blazing Horse, Olympus Thunderhold, etc.
Table games: Baccarat, 21 Blackjack, Blackjack + Perfect Pairs, Super 21, Tri Card Poker, Suit ‘Em Up Blackjack, 32 Cards, Teen Patti, Andar Bahar, Akbar Romeo Walter, Jacks or Better, Aces & Faces, American Roulette, Deuces Wild, Sevens Wild, All American Poker, Double Jackpot Poker, European Roulette, etc.
Casual Games: Fu Long Plinko, Plinko Beyond, Galaxy Blast, Under Pressure, etc.
Loyalty Program
Primaplay Casino’s loyalty program is split into five tiers, with rewards increasing as players move up the ranks. The focus is on regular promotions, including ongoing bonuses, cashback, monthly slot offers, and weekly free chips.
- Red Star: The entry tier, offering ongoing casino bonuses and weekly cashback.
- Yellow Star: Adds improved bonus rates along with monthly slot promotions and a weekly free chip.
- Purple Star: Provides higher cashback and bonus percentages, with increased monthly and weekly rewards.
- Green Star: Offers another step up in bonus and cashback rates, as well as larger promotional rewards.
- Blue Star: The highest tier, featuring the strongest bonus rates, cashback, monthly slot promotion, and weekly free chips.
The program is geared toward frequent players, with benefits becoming more substantial at each level. Don't forget that promotions come with wagering requirements, game restrictions, maximum bet limits, and cash-out conditions, so make sure to check those before claiming any reward.
Is Primaplay Casino Crypto-Friendly?
Yes, PrimaPlay supports crypto players and provides information on several popular wallets and exchanges, including Coinbase, Kraken, MoonPay, Crypto.com, Gemini, Binance, Exodus, and Robinhood.
The supported cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Bitcoin Lightning, USDT, USDC, and BNB, although the exact selection varies between providers.
How to Register and Log In at Primaplay Casino?
Creating an account at PrimaPlay Casino requires a few basic personal and contact details. The registration form starts with your first and last name, followed by a username, email address, and password that you’ll use to access your account.
You’ll then need to select your country and provide a mobile phone number and date of birth. Before completing registration, you’ll also need to confirm that you agree to the casino’s Terms and Conditions.
Once the required fields are filled in and everything looks correct, submit the form to create your player account. You can then use the login details you provided to access your PrimaPlay account.
External Links
Helpful Links:
Down to Brass Tacks
Primaplay Casino is rated 285 of 1739 casinos reviewed with a score of 3.1 out of 5 after 461 votes and it has 356 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.0 out of 5 after 17881 votes.
No Deposit Codes
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Nina.D Sylvanas
Chief Content Editor
Screenshot Gallery / Last Updated 07-10-2026
Advantages 5
- Various offers for crypto users
- No deposit bonuses
- Exclusive campaigns with bonus cash and casino spins
- 5-level loyalty program with incentives
- Helpful tools for responsible gambling
Disadvantages 4
- The operator can cancel a player’s membership at any time and without prior notice
- If your PrimaPlay account remains inactive for 180 days, any remaining balance may be forfeited and reduced to zero
- Sometimes notarized documents may be requested for ID verification
- The casino doesn’t offer phone support
Overview
Looking for a casino with plenty of choice and regular promotions? PrimaPlay brings together a broad mix of slots, table games, and live dealer titles, with new games added to keep the selection fresh. There’s also a good range of bonuses, including welcome offers, free spins, crypto promotions, and ongoing rewards for regular players.
Beyond the games, the site covers the practical side of online gambling too, with multiple payment options, 24/7 customer support, and a selection of responsible gambling tools. In this PrimaPlay review, we take a closer look at the games, bonuses, banking options, support, and important terms to help you get a better feel for what the casino offers.
Tip: Your account may be closed and any balance forfeited if requested documents aren’t provided within 10 working days, contain information that doesn’t match your registration details, or appear to have been altered or falsified.
PrimaPlay Casino Test
On February 13, 2025, tester RedApple registered at PrimaPlay Casino to evaluate its performance. After completing a quick 3-step signup and verifying his email, he deposited USD 200 in Bitcoin (0.00403000 BTC), which converted to a starting balance of USD 200.
He played several RTG-powered slots, including T-Rex Wild Attack, Sneaky Santa, and Spooky Wins, scoring a modest win of USD 31.95.
Later that same day, he requested a withdrawal of USD 50 in BTC, which, according to the cashier, should incur a $1 fee, though this fee was waived as it was his first withdrawal of the month. Despite the stated processing time of one business day, the withdrawal wasn’t handled until February 20, 2025, when the tester finally received USD 52.07 (0.00052958 BTC). A confirmation email followed a day later.
Notably, the tester was not required to complete ID verification, even though PrimaPlay's terms state withdrawals are only processed for verified accounts. No explanation was given for the 7-day delay. While the test showed smooth registration, deposit, and gameplay, the slow withdrawal left questions about the casino’s service reliability.
Read the full PrimaPlay casino test report HERE.
Customer Support
Having reliable customer support can make a big difference when you need help with your account or have questions about the site. Support is available 24/7 through live chat and email, although live chat becomes available only after the first deposit is made. Phone support is not available.
The FAQ section is also worth checking for answers to common questions before contacting the support team. All questions and answers are grouped into categories such as Claiming Bonuses, Cash Handling, Your First Card Deposit, Accounts, and Your First Cryptocurrency Deposit for more convenient navigation.
There are also responsible gambling tools available for players who want more control over their activity. You can set daily, weekly, or monthly deposit limits, while self-exclusion options allow you to take a temporary or longer break from your account.
Bonuses and Promotions
There’s a wide range of promotions available, from crypto-specific perks and regular deposit boosts to free spins and limited-time themed offers. Crypto players can benefit from deposit matches, extra spins, and weekly rewards, while the daily schedule brings different bonuses throughout the week. Exclusive promotions add seasonal events, tournaments, and casino spins, giving players plenty of options to choose from.
As promotions change regularly, we avoid listing individual offers that may no longer be available. The newest deals are typically shown at the top of the page, while the sections below cover the main types of bonuses and the key terms and conditions to keep in mind.
- Is there a welcome bonus offer, and are there specific deposit requirements to claim it?
Yes, there are several different welcome offers, some available on slot games only, the others encompassing all releases in the portfolio. To be able to claim them, a player needs to make a minimum qualifying deposit and use an adequate coupon code.
On top of these, there’s a no deposit offer which can be used on a limited selection of games. Just like the previous ones, this one is also activated by inserting a bonus code.
- Are Extra Spins ever offered and are they only available for certain games authorized by the casino?
There’s a variety of promotions that include extra spins. In most cases, they are valid on games predetermined by the casino, so check the list before you take part in the campaign.
- Are the wagering requirements generally low or high, and do they vary based on the promotion type?
Wagering requirements are on the higher end, but still fall within the industry average. Worth adding is that not all the games have equal contribution, and some of them do not count at all, so take a look at the list to avoid any unpleasant surprises.
- Does the casino offer reload bonuses or loyalty rewards for existing players?
Yes, there are reload bonuses, daily and weekly offers, special offers for crypto users, and even an exclusive Fat Thursday deal with LCB, giving existing players plenty of ways to grab some freebies.
- Are there any time limits or restrictions for using the bonus funds or spins?
Bonus funds and free spins can be subject to time limits, wagering requirements, game restrictions, maximum bet limits, and other conditions. The exact requirements vary by promotion, so it’s important to check the terms before claiming or using an offer.
Banking Deposit/Withdrawal
- All bets and account balances are handled in US dollars (USD). If you deposit or make a payment in another currency, it will be converted to USD using your bank’s current exchange rate.
- The casino can make a final decision on transaction methods available for deposits and withdrawals.
- If PrimaPlay believes an account is being used fraudulently, it reserves the right to restrict play, withhold winnings or account funds, and/or apply additional charges.
- Deposits need to be wagered at least once before a withdrawal can be requested.
- Even though no cap is imposed on maximum cashout limits, larger amounts can be split into installments.
- Withdrawals will be returned via the same method as the one used to fund the account, but when that’s not possible, the casino may opt to return them via Wire Transfer at its sole discretion.
- PrimaPlay covers the cost of your first withdrawal within any 30 days, but fees may apply to additional withdrawals during that time. The fee depends on the deposit and withdrawal method, ranging from 2% to 10%, while withdrawals involving free offers or cashback credits are always subject to a fee.
- All withdrawals are reviewed and can only be processed for verified accounts. You’ll also need to make at least one cash deposit for verification purposes; this deposit can then be withdrawn without any wagering requirement.
- Refunds can be requested within 30 days of a deposit. Any active bonuses will be deducted, and identity verification may be required before the refund is processed.
- Card deposits may be refunded to the card up to the total amount deposited. Any winnings or withdrawals above that amount can be paid through an alternative payment method.
Game Selection
Playing in this casino means experiencing the RealTime Gaming platform. Yes, the portfolio is powered by only one software provider, and although some players might see this as a big disadvantage, it's one of the most reputable studios out there.
Founded back in 1998, this developer is considered an industry veteran with one of the best software packages around. Speed, reliability, and realism are some of the words used to describe this brand. Also known as Spinlogic Gaming, RTG was able to create a wide-ranging collection of high-quality releases that attract punters from all over the world.
Primaplay’s portfolio includes a variety of slots and table games. Titles in the slots section can be filtered by the number of reels and whether they feature an extra round or not.
They also cover different themes based on historic events, futuristic predictions, sports, myths, nature, etc. Both traditional and innovative gameplay are at your disposal, as well as releases featuring a progressive jackpot.
Popular card titles include multiple variations of blackjack, poker, and baccarat that you can access via this platform. Roulette is also part of the offer, and you can try your luck on keno, scratchcards, and other specialty games. Unfortunately, those of you looking for live action will have to find it someplace else.
Slots: Ancient Gods, Asgard, Bubble Bubble, Eternal Love, Food Fight, I Zombie, Kung Fu Rooster, Lucky Tiger, Lucha Libre 2, Naughty or Nice, Panda’s Gold, Ocean Oddities, Polar Explorer, Ronin, Samba Sunset, Secret Jungle, Regal Riches, Storm Lords, T-Rex, Voodoo Magic, Scuba Fishing, Cubee, Texan Tycoon, Fu Long Treasures, Seahorse Surge, Treasure Sparks, Blazing Horse, Olympus Thunderhold, etc.
Table games: Baccarat, 21 Blackjack, Blackjack + Perfect Pairs, Super 21, Tri Card Poker, Suit ‘Em Up Blackjack, 32 Cards, Teen Patti, Andar Bahar, Akbar Romeo Walter, Jacks or Better, Aces & Faces, American Roulette, Deuces Wild, Sevens Wild, All American Poker, Double Jackpot Poker, European Roulette, etc.
Casual Games: Fu Long Plinko, Plinko Beyond, Galaxy Blast, Under Pressure, etc.
Loyalty Program
Primaplay Casino’s loyalty program is split into five tiers, with rewards increasing as players move up the ranks. The focus is on regular promotions, including ongoing bonuses, cashback, monthly slot offers, and weekly free chips.
- Red Star: The entry tier, offering ongoing casino bonuses and weekly cashback.
- Yellow Star: Adds improved bonus rates along with monthly slot promotions and a weekly free chip.
- Purple Star: Provides higher cashback and bonus percentages, with increased monthly and weekly rewards.
- Green Star: Offers another step up in bonus and cashback rates, as well as larger promotional rewards.
- Blue Star: The highest tier, featuring the strongest bonus rates, cashback, monthly slot promotion, and weekly free chips.
The program is geared toward frequent players, with benefits becoming more substantial at each level. Don't forget that promotions come with wagering requirements, game restrictions, maximum bet limits, and cash-out conditions, so make sure to check those before claiming any reward.
Is Primaplay Casino Crypto-Friendly?
Yes, PrimaPlay supports crypto players and provides information on several popular wallets and exchanges, including Coinbase, Kraken, MoonPay, Crypto.com, Gemini, Binance, Exodus, and Robinhood.
The supported cryptocurrencies include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Bitcoin Lightning, USDT, USDC, and BNB, although the exact selection varies between providers.
How to Register and Log In at Primaplay Casino?
Creating an account at PrimaPlay Casino requires a few basic personal and contact details. The registration form starts with your first and last name, followed by a username, email address, and password that you’ll use to access your account.
You’ll then need to select your country and provide a mobile phone number and date of birth. Before completing registration, you’ll also need to confirm that you agree to the casino’s Terms and Conditions.
Once the required fields are filled in and everything looks correct, submit the form to create your player account. You can then use the login details you provided to access your PrimaPlay account.
External Links
Helpful Links:
Down to Brass Tacks
Primaplay Casino is rated 285 of 1739 casinos reviewed with a score of 3.1 out of 5 after 461 votes and it has 356 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.0 out of 5 after 17881 votes.
No Deposit Codes
Written by Alexis Gold Alexis Gold
Senior Content Writer
Expert On: Casino reviews Software reviews Sweepstakes and Social Casinos
Fact-checked by Nina.D Sylvanas
Chief Content Editor
Screenshot Gallery / Last Updated 07-10-2026
- Jurisdictions:
- App Available: No
-
min deposit::
$20 (E-Wallets/Crypto)/$26 (Credit/Debit Crads)
B--
-
min withdrawal:
$48 (Crypto)/$200 (Wire Transfer)
B--
-
Cashout Limit:
$1,000,000 (Crypto)
$100,00 (Wire Transfer)
A++ -
Currencies:
-
cashout times:
KYC: within 24 hours
E-Wallets/Crypto: within 24 hours
Wire Transfer: 3-5 business days
D++ -
Banking:
depositwithdrawal
Banking services Neosurf, NETELLER, Payz, Skrill and Yandex / Yoo Money are not available for Players from Virginia, click here to find out why
-
All Software:
- languages:
-
Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
-
Email:
support@primaplay.eu
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Selfie with ID documents
- Additional procedures potentially required
- Notarized documents potentially required
- Time for document verification: 0 - 24 hours
Documents may be submitted:
- Via email support@primaplay.eu
Primaplay Casino Activity
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I truly love Primaplay!! This was one of the first online rtg casinos i visited, deposited to an ultimately won over 3500.00 over the past 3 plus years. I love the incredibly large selection of bonuses for existing players. I also love the amount and frequency of competitive tournaments and contests! I most definitively...
I truly love Primaplay!! This was one of the first online rtg casinos i visited, deposited to an ultimately won over 3500.00 over the past 3 plus years. I love the incredibly large selection of bonuses for existing players. I also love the amount and frequency of competitive tournaments and contests! I most definitively love this casino and would recommend it to newcomers and frequent gamblers that want to win big. Prima keep up the good work
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They refuse for activate the bonus code saying that I am not eligible for it. It’s very rude when some casino online saying it.
Gave me a couple decent no deposit bonuses to begin with and the tournaments weren't too bad either
Finally I got to play for some hours. From yesterday's 400 spins on another casino. Compared to the 100 spins from PrimaPlay. Much more better. Was actually pretty lucky in that oceans game. I really enjoyed it. Thanks LCB & PRIMAPLAY for the bonus spins.
I don’t like that max bet on bonuses are $5 instead of 10. Also they deduct the bonus amount from the max cash out of $100.
I’ve been trying out Prima Play Casino recently and so far it’s been a pretty solid experience. The games load quickly and there’s a good mix of slots and other options to try. I also like that the site is easy to navigate and doesn’t feel cluttered. Still testing things out, but it’s been enjoyable so far.
I have to say that although I don’t have a lot of experience with these guys, they do offer a great welcome package as well as good bonuses and selection of games…
AngryShoe2
8 months ago
Newbie
I didn’t get lucky at all. But was entertained. Nonetheless. I appreciated the bonus welcome chip. And because it was a more generous chip, was able to get at least a good feel of the games offered. Which makes me feel better about depositing. So far I recommend. But I am still getting acquainted myself.
PrimaPlay has all of the standard, typical slot games. The platform runs smoothly and I’ve yet to encounter any issues with loading games or anything during play. They offer tournaments provided by them and from other casino forums. Definitely worth checking out especially the free roll tournaments! Also, having the option...
PrimaPlay has all of the standard, typical slot games. The platform runs smoothly and I’ve yet to encounter any issues with loading games or anything during play. They offer tournaments provided by them and from other casino forums. Definitely worth checking out especially the free roll tournaments! Also, having the option to get on social media and follow their pages will provide more opportunities for bonus codes which will be for free spins or credits. PrimaPlay has been a favorite of mine for quite some while!
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This site is one big scam being run by nothing more than a criminal enterprise. These scumbag pieces of **** are going to get what's coming to them, starting with a DDos attack being launched at the site.
Crooks ! Any chance they get to screw you over they will . They actually go about business looking or a way not to pay you. Make sure that you don’t make any common error or misspelled word . Out of all the casinos these guys have been my worse by far. Even when they make a mistake they try an give you the run around
I really like this one. There are so many options on everything included. The bonuses are really big. Two thumbs up
I’m gonna have to align PrimaPlay right along with the rest of the casinos that are providing the same exact games and the same typical operating conditions. They offer tournaments free and for an entry fee. So that is a plus. Other than that, they seem fair and reasonable.
Scammers. They used to be decent, but now refuse to pay out. I've been verified and they required additional documents. They won't pay out if you win off of a promo. Horrible customer service that may as well be bots.
Let me get straight to the point POS Casino of the year I came to that conclusion for a few very, very very unfair and unfortunate things that took place that they didn’t pay me wouldn’t pay me a loophole slime ball like most of them are shorts and this is something that I’m never gonna forget. I just I was a few years...
Let me get straight to the point POS Casino of the year I came to that conclusion for a few very, very very unfair and unfortunate things that took place that they didn’t pay me wouldn’t pay me a loophole slime ball like most of them are shorts and this is something that I’m never gonna forget. I just I was a few years back to my casinos. It was my birthday. I followed all the rules that all eyes crossed all the teas spent a lot of time and money investing into getting to something decent unless I say something decent we’re not talking about not big money to Casino Maybe 1500 2500 something like that my first time withdrawing make sure I double triple checked on all the rules and without getting to align fee, I’ll say when double triple checking I was double or triple informed from a representative of some things that I could do while I was waiting for my Deposit to be approved so excited it’s my birthday. You know usually summertime because I usually usually don’t gotta be al wise guy to understand that but nonetheless while waiting for my deposit to be approved, believe there’s a few sense or something like that you know hang around the couch start playing with that got that some few more dollars literally or something. I got told that I could you know that my deposit was approved it was the deposit was approved and now I can’t take advantage of the other coupons and do whatever I wanted to do I did such and what that was I think that was five dollars or something or whatever it was continuously pressing the button trying to burn through literally dollars about cash out like 2636 whatever I forget, I forget the exact dollar and again after being told more than one time of options because I know how slime balls work the second that I unintentionally which I can own as far as the Back changing would pushed me over a dollar or something like that over the matter or 250 over the max whatever it was when I press that button I immediately I’m talking about it was not a second later that I heard the chime for my email going Off and I forget exactly what the second wasn’t my funds vanished or not notification but something happened but my email chime going off literally less than a second after I press that thing for six dollars be bigger than that and and again following the directions email sorry we’ve had to reverse or whatever your deposit because you didn’t follow the rules back. Have a good day and you can imagine that put me in the communication between me the Casino was this was like inhumane even if the outcome is you guys screw me over this inhumane how you’re going about it and again I made sure the system was told and my deposit or proof again because things can be not that clear or I don’t have a lot of agree to read all the terms and conditions to make that tricky and ultimately they never paid me and they get slimeball number one for that Ghostbusters slime or green goo all over their faces because they’re slime balls that are in business to see how they can strategically take our money. Some casinos are better than others but typically they all have that DNA in them some very very loud some there but there’s some Casino that you say OK. I know that if I know if they say that I better jump on one leg, but if you choose not to, you can move for some legal terms and condition that’s kind of confusing they’re gonna like you got nothing you know whatever let you know there’s some that say I feel I feel more comfortable with these ones but the prima Plex don’t ever feel comfortable with them never Customer Service when I speak with a representative. I literally will go ask a question or make a request get an answer and if it’s this one particular person whose name comes up, they always interpret the same thing I might be cash back or whatever I’m asking question they have interpret it completely different that I don’t even. I don’t even try to argue my case because I know that’s just what they are this person and I think that’s also strategic too for them to believe that you got this company like you know when you’re waiting when you wanna fight these slime balls you got a leverage points bonuses free, but you gotta leverage these things because gambling it’s the totality currently or trail of previous funds, investment or allocated to such is unfair that are legislation lawmakers representatives allow the slime balls to be slime balls at least make them wash their hands PrimaPlay you are a slime ball
Show moreThey screwed me out of a deposit and will purposely look for reason not to pay . Also reps give conflicting information
I don’t like the $5 max bet on bonuses and they take off the bonus amount from your win. It’s false advertising saying a max cash out is $100 if you are going to take the original bonus amount off every time. And the more you bet the higher your weekly free chip is but they just subtract that from your win so you actually...
I don’t like the $5 max bet on bonuses and they take off the bonus amount from your win. It’s false advertising saying a max cash out is $100 if you are going to take the original bonus amount off every time. And the more you bet the higher your weekly free chip is but they just subtract that from your win so you actually lose money for being a loyal player here. For instance my chip was $30 meaning I can max cash out $70. Now my free chip is $40 so I can only max cash out $60. That’s so wrong!
Show more
I had a hard time registering, and the sight seemed kind of slow, but that was the only first short time after that the game picked right up and I was waiting for a while. I think I was able to do successful deposit and withdraw in one day not a bad place
I played here once i believe on the LCB bonus. From what i can remember it was okay and averge . I did not win so never tried to do a cash out. It was fun though and i appreciate the bonuses to try out the casinos .
Its aight. Tournaments are cool. Haven’t cashed out but I guess I’ll rate again when I do
Advantages 5
- Various offers for crypto users
- No deposit bonuses
- Exclusive campaigns with bonus cash and casino spins
- 5-level loyalty program with incentives
- Helpful tools for responsible gambling
Disadvantages 4
- The operator can cancel a player’s membership at any time and without prior notice
- If your PrimaPlay account remains inactive for 180 days, any remaining balance may be forfeited and reduced to zero
- Sometimes notarized documents may be requested for ID verification
- The casino doesn’t offer phone support
- Jurisdictions:
- App Available: No
- Company: Operated By IG Services
-
min deposit:
$20 (E-Wallets/Crypto)/$26 (Credit/Debit Crads)
B--
-
min withdrawal:
$48 (Crypto)/$200 (Wire Transfer)
B--
-
Cashout Limit:
$1,000,000 (Crypto)
$100,00 (Wire Transfer)
A++ -
Currencies:
-
cashout times:
KYC: within 24 hours
E-Wallets/Crypto: within 24 hours
Wire Transfer: 3-5 business days
D++ -
Banking:
depositwithdrawal
Banking services Neosurf, NETELLER, Payz, Skrill and Yandex / Yoo Money are not available for Players from Virginia, click here to find out why
-
All Software:
- languages:
-
Certifications and Approvals:
- Live Games: No
- Live Chat: Yes
-
Email:
support@primaplay.eu
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card
- Proof of address
- Proof of payment method ownership
- Proof of deposit
- Selfie with ID documents
- Additional procedures potentially required
- Notarized documents potentially required
- Time for document verification: 0 - 24 hours
Documents may be submitted:
- Via email support@primaplay.eu
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Primaplay Casino Activity
Player Reviews
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terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Dennis Monahan 2 months ago Newbie
4.3 / 5
I truly love Primaplay!! This was one of the first online rtg casinos i visited, deposited to an ultimately won over 3500.00 over the past 3 plus years. I love the incredibly large selection of bonuses for existing players. I also love the amount and frequency of competitive tournaments and contests! I most definitively...
I truly love Primaplay!! This was one of the first online rtg casinos i visited, deposited to an ultimately won over 3500.00 over the past 3 plus years. I love the incredibly large selection of bonuses for existing players. I also love the amount and frequency of competitive tournaments and contests! I most definitively love this casino and would recommend it to newcomers and frequent gamblers that want to win big. Prima keep up the good work
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Romance8397
5 months ago
Newbie
0.9 / 5
They refuse for activate the bonus code saying that I am not eligible for it. It’s very rude when some casino online saying it.
Dejan Stamenkovic
Jenn Smith
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Phucku
6 months ago
Jr. Member
Gave me a couple decent no deposit bonuses to begin with and the tournaments weren't too bad either
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Andrea Bunn
6 months ago
Sr. Newbie
4.6 / 5
Finally I got to play for some hours. From yesterday's 400 spins on another casino. Compared to the 100 spins from PrimaPlay. Much more better. Was actually pretty lucky in that oceans game. I really enjoyed it. Thanks LCB & PRIMAPLAY for the bonus spins.
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Stephcanestro
6 months ago
Sr. Newbie
1.3 / 5
I don’t like that max bet on bonuses are $5 instead of 10. Also they deduct the bonus amount from the max cash out of $100.
Dejan Stamenkovic
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Emerson Bautista
7 months ago
Newbie
3.3 / 5
I’ve been trying out Prima Play Casino recently and so far it’s been a pretty solid experience. The games load quickly and there’s a good mix of slots and other options to try. I also like that the site is easy to navigate and doesn’t feel cluttered. Still testing things out, but it’s been enjoyable so far.
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Tomm777
7 months ago
Jr. Member
3.8 / 5
I have to say that although I don’t have a lot of experience with these guys, they do offer a great welcome package as well as good bonuses and selection of games…
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AngryShoe2
8 months ago
Newbie
I didn’t get lucky at all. But was entertained. Nonetheless. I appreciated the bonus welcome chip. And because it was a more generous chip, was able to get at least a good feel of the games offered. Which makes me feel better about depositing. So far I recommend. But I am still getting acquainted myself.
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Trillzzzofskillzzz
8 months ago
Jr. Member
4.3 / 5
PrimaPlay has all of the standard, typical slot games. The platform runs smoothly and I’ve yet to encounter any issues with loading games or anything during play. They offer tournaments provided by them and from other casino forums. Definitely worth checking out especially the free roll tournaments! Also, having the option...
PrimaPlay has all of the standard, typical slot games. The platform runs smoothly and I’ve yet to encounter any issues with loading games or anything during play. They offer tournaments provided by them and from other casino forums. Definitely worth checking out especially the free roll tournaments! Also, having the option to get on social media and follow their pages will provide more opportunities for bonus codes which will be for free spins or credits. PrimaPlay has been a favorite of mine for quite some while!
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M.E. Rodriguez 9 months ago Newbie
0.1 / 5
This site is one big scam being run by nothing more than a criminal enterprise. These scumbag pieces of **** are going to get what's coming to them, starting with a DDos attack being launched at the site.
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A. Williams
9 months ago
Sr. Newbie
Crooks ! Any chance they get to screw you over they will . They actually go about business looking or a way not to pay you. Make sure that you don’t make any common error or misspelled word . Out of all the casinos these guys have been my worse by far. Even when they make a mistake they try an give you the run around
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Cody Cross 9 months ago Newbie
4 / 5
I really like this one. There are so many options on everything included. The bonuses are really big. Two thumbs up
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Trillzzzofskillzzz
10 months ago
Jr. Member
4.3 / 5
I’m gonna have to align PrimaPlay right along with the rest of the casinos that are providing the same exact games and the same typical operating conditions. They offer tournaments free and for an entry fee. So that is a plus. Other than that, they seem fair and reasonable.
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BrennaBotany
11 months ago
Sr. Newbie
Scammers. They used to be decent, but now refuse to pay out. I've been verified and they required additional documents. They won't pay out if you win off of a promo. Horrible customer service that may as well be bots.
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A. Williams
1 year ago
Sr. Newbie
Let me get straight to the point POS Casino of the year I came to that conclusion for a few very, very very unfair and unfortunate things that took place that they didn’t pay me wouldn’t pay me a loophole slime ball like most of them are shorts and this is something that I’m never gonna forget. I just I was a few years...
Let me get straight to the point POS Casino of the year I came to that conclusion for a few very, very very unfair and unfortunate things that took place that they didn’t pay me wouldn’t pay me a loophole slime ball like most of them are shorts and this is something that I’m never gonna forget. I just I was a few years back to my casinos. It was my birthday. I followed all the rules that all eyes crossed all the teas spent a lot of time and money investing into getting to something decent unless I say something decent we’re not talking about not big money to Casino Maybe 1500 2500 something like that my first time withdrawing make sure I double triple checked on all the rules and without getting to align fee, I’ll say when double triple checking I was double or triple informed from a representative of some things that I could do while I was waiting for my Deposit to be approved so excited it’s my birthday. You know usually summertime because I usually usually don’t gotta be al wise guy to understand that but nonetheless while waiting for my deposit to be approved, believe there’s a few sense or something like that you know hang around the couch start playing with that got that some few more dollars literally or something. I got told that I could you know that my deposit was approved it was the deposit was approved and now I can’t take advantage of the other coupons and do whatever I wanted to do I did such and what that was I think that was five dollars or something or whatever it was continuously pressing the button trying to burn through literally dollars about cash out like 2636 whatever I forget, I forget the exact dollar and again after being told more than one time of options because I know how slime balls work the second that I unintentionally which I can own as far as the Back changing would pushed me over a dollar or something like that over the matter or 250 over the max whatever it was when I press that button I immediately I’m talking about it was not a second later that I heard the chime for my email going Off and I forget exactly what the second wasn’t my funds vanished or not notification but something happened but my email chime going off literally less than a second after I press that thing for six dollars be bigger than that and and again following the directions email sorry we’ve had to reverse or whatever your deposit because you didn’t follow the rules back. Have a good day and you can imagine that put me in the communication between me the Casino was this was like inhumane even if the outcome is you guys screw me over this inhumane how you’re going about it and again I made sure the system was told and my deposit or proof again because things can be not that clear or I don’t have a lot of agree to read all the terms and conditions to make that tricky and ultimately they never paid me and they get slimeball number one for that Ghostbusters slime or green goo all over their faces because they’re slime balls that are in business to see how they can strategically take our money. Some casinos are better than others but typically they all have that DNA in them some very very loud some there but there’s some Casino that you say OK. I know that if I know if they say that I better jump on one leg, but if you choose not to, you can move for some legal terms and condition that’s kind of confusing they’re gonna like you got nothing you know whatever let you know there’s some that say I feel I feel more comfortable with these ones but the prima Plex don’t ever feel comfortable with them never Customer Service when I speak with a representative. I literally will go ask a question or make a request get an answer and if it’s this one particular person whose name comes up, they always interpret the same thing I might be cash back or whatever I’m asking question they have interpret it completely different that I don’t even. I don’t even try to argue my case because I know that’s just what they are this person and I think that’s also strategic too for them to believe that you got this company like you know when you’re waiting when you wanna fight these slime balls you got a leverage points bonuses free, but you gotta leverage these things because gambling it’s the totality currently or trail of previous funds, investment or allocated to such is unfair that are legislation lawmakers representatives allow the slime balls to be slime balls at least make them wash their hands PrimaPlay you are a slime ball
Show morePlease enter your comment.
Your comment is added.
A. Williams
1 year ago
Sr. Newbie
They screwed me out of a deposit and will purposely look for reason not to pay . Also reps give conflicting information
Please enter your comment.
Your comment is added.
Stephcanestro
1 year ago
Sr. Newbie
1.3 / 5
I don’t like the $5 max bet on bonuses and they take off the bonus amount from your win. It’s false advertising saying a max cash out is $100 if you are going to take the original bonus amount off every time. And the more you bet the higher your weekly free chip is but they just subtract that from your win so you actually...
I don’t like the $5 max bet on bonuses and they take off the bonus amount from your win. It’s false advertising saying a max cash out is $100 if you are going to take the original bonus amount off every time. And the more you bet the higher your weekly free chip is but they just subtract that from your win so you actually lose money for being a loyal player here. For instance my chip was $30 meaning I can max cash out $70. Now my free chip is $40 so I can only max cash out $60. That’s so wrong!
Show morePlease enter your comment.
Your comment is added.
mrwaynewo
1 year ago
Newbie
3 / 5
I had a hard time registering, and the sight seemed kind of slow, but that was the only first short time after that the game picked right up and I was waiting for a while. I think I was able to do successful deposit and withdraw in one day not a bad place
Please enter your comment.
Your comment is added.
Cat50
1 year ago
Superstar Member
3.5 / 5
I played here once i believe on the LCB bonus. From what i can remember it was okay and averge . I did not win so never tried to do a cash out. It was fun though and i appreciate the bonuses to try out the casinos .
Please enter your comment.
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John Emerson 1 year ago Newbie
3.2 / 5
Its aight. Tournaments are cool. Haven’t cashed out but I guess I’ll rate again when I do
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