Prism Casino Review

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United States

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Players from Virginia are accepted at this casino

Please be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Prism Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.

 

450 % + 300 Spins

Sign Up Bonus
Note:
New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Min Deposit $30. Max Bet: $10. Max Cashout: 10x Deposit. Deposit with code THEBIG450, then claim 60 daily free spins for 5 days using the code FREE60. Selected games only: See the website for a list of online slots.
THEBIG450

code

CLAIM

Wagering Requirements

40xb

slots

60xb

blackjack

60xb

poker

60xb

video poker

... + Show more
THEBIG450

code

40xb

lowest WR

New Customer Offer. T&C’s Apply. 18+. This offer is not available for players residing in Ontario. New Customer Offer. T&C’s Apply. 19+. Min Deposit $30. Max Bet: $10. Max Cashout: 10x Deposit. Deposit with code THEBIG450, then claim 60 daily free spins for 5 days using the code FREE60. Selected games only: See the website for a list of online slots.

Wagering Requirements

40xb

slots

60xb

blackjack

60xb

poker

60xb

video poker

... + Show more
CLAIM
Nina profile image
Nina Last Updated 2024-05-08

Overview

Like all casinos operating under the aegis of the Virtual Group, Prism cultivates a policy fundamentally opposed to the principles of fair gaming and transparent services. Though they call themselves ''reputable'', a plethora of angry patrons speak precisely the opposite. Powered solely by Real Time Gaming software, the platform features numerous and varied gaming options available in instant play format or via a download client. However, the problem is not in the quality of software. For most customers, the trouble begins with winning - payments are long overdue if they arrive at all!

Players Rewards Card is a banking option exclusively for US players. 

Integrity/ Trustworthiness

Virtual Casino Group earned its infamous reputation soon after their emergence on the gambling scene. As a young network of websites, they started with an unusually generous offering of free spins and other no-deposit bonuses, which attracted numerous fraudsters trying to exploit the promotions. Since then, the sister sites have been propagating unreasonably strict, damaging and unfair terms and conditions to ward off bonus abusers, but to the detriment of honest players. To date, they haven't changed the way winners are handled and have developed a habit of not paying what is due.

On their website, Prism assures us they are fully licensed and regulated by industry standards, but what they lack is the actual evidence of a reputable e-gaming permit. We've been told in a written communication they are licensed in the jurisdiction of Costa Rica - a poorly regarded regulator without any application conditions, protocols or customer protection measures expected of their licensees.

Player Complaints

Our members point out long cash-out times and non-payments as the biggest issues here. The casino reserves the right to decide which actions constitute abuse in their sole discretion, and are reported to invent new rules on a whim, using a completely arbitrary method to determine irregular play. If earnings originate from bonus funds, they will review transaction logs and game-play, request additional documents and ask a player to fill out an unusual questionnaire, which all takes far too long, plus there seems always to be some inconsistency in said documents that take even more time to resolve. When they do release funds, it is usually after a month, and only if players persist demanding to be paid.

Conclusion

It is unacceptable for any casino to decide T&C arbitrarily - it is a PREDATORY TACTIC which always puts players at risk, never knowing if their actions are against the rules or not. Furthermore, there is no excuse for any verification procedures or payment processing to last 30 days or longer or to require multiple submissions of the same documents. Due to these and other issues, such as rude or unreachable customer support, we advise against depositing or claiming any bonuses from this brand.

Down to Brass Tacks

Prism Casino is rated 1609 of 1612 casinos reviewed with a score of 0.3 out of 5 after 255 votes and it has 296 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15232 votes.

Prism Casino Video Review

Nina profile image
Nina Last Updated 2024-05-08

Overview

Like all casinos operating under the aegis of the Virtual Group, Prism cultivates a policy fundamentally opposed to the principles of fair gaming and transparent services. Though they call themselves ''reputable'', a plethora of angry patrons speak precisely the opposite. Powered solely by Real Time Gaming software, the platform features numerous and varied gaming options available in instant play format or via a download client. However, the problem is not in the quality of software. For most customers, the trouble begins with winning - payments are long overdue if they arrive at all!

Players Rewards Card is a banking option exclusively for US players. 

Integrity/ Trustworthiness

Virtual Casino Group earned its infamous reputation soon after their emergence on the gambling scene. As a young network of websites, they started with an unusually generous offering of free spins and other no-deposit bonuses, which attracted numerous fraudsters trying to exploit the promotions. Since then, the sister sites have been propagating unreasonably strict, damaging and unfair terms and conditions to ward off bonus abusers, but to the detriment of honest players. To date, they haven't changed the way winners are handled and have developed a habit of not paying what is due.

On their website, Prism assures us they are fully licensed and regulated by industry standards, but what they lack is the actual evidence of a reputable e-gaming permit. We've been told in a written communication they are licensed in the jurisdiction of Costa Rica - a poorly regarded regulator without any application conditions, protocols or customer protection measures expected of their licensees.

Player Complaints

Our members point out long cash-out times and non-payments as the biggest issues here. The casino reserves the right to decide which actions constitute abuse in their sole discretion, and are reported to invent new rules on a whim, using a completely arbitrary method to determine irregular play. If earnings originate from bonus funds, they will review transaction logs and game-play, request additional documents and ask a player to fill out an unusual questionnaire, which all takes far too long, plus there seems always to be some inconsistency in said documents that take even more time to resolve. When they do release funds, it is usually after a month, and only if players persist demanding to be paid.

Conclusion

It is unacceptable for any casino to decide T&C arbitrarily - it is a PREDATORY TACTIC which always puts players at risk, never knowing if their actions are against the rules or not. Furthermore, there is no excuse for any verification procedures or payment processing to last 30 days or longer or to require multiple submissions of the same documents. Due to these and other issues, such as rude or unreachable customer support, we advise against depositing or claiming any bonuses from this brand.

Down to Brass Tacks

Prism Casino is rated 1609 of 1612 casinos reviewed with a score of 0.3 out of 5 after 255 votes and it has 296 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15232 votes.

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Selfie with ID documents
  • Additional procedures potentially required
  • Time for document verification: 0 - 3 days
Documents may be submitted:
Prism Casino

Prism Casino Activity

Brandi Cope

Brandi Cope added a favorite casino

us-ok 14 days ago
Prism Casino
Prism Casino

0.3 / 5

72 174.98 K
Keithjann

Keithjann rated a casino

us 1 month ago
Prism Casino
Prism Casino

3.6 / 5

72 174.98 K
ChanlyLong538

ChanlyLong538 rated a casino

us 2 months ago
Prism Casino
Prism Casino

0.6 / 5

72 174.98 K
mablackservices

mablackservices rated a casino

us 2 months ago
Prism Casino
Prism Casino

0.1 / 5

72 174.98 K
miva

miva rated a casino

rs 4 months ago
Prism Casino
Prism Casino

2.5 / 5

72 174.98 K
Rayme3193

Rayme3193 rated a casino

us 4 months ago
Prism Casino
Prism Casino

3.7 / 5

72 174.98 K

Player Reviews

0.3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!

Prism Casino Video Review

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Selfie with ID documents
  • Additional procedures potentially required
  • Time for document verification: 0 - 3 days
Documents may be submitted:
Prism Casino

Prism Casino Activity

Brandi Cope

Brandi Cope added a favorite casino

us-ok 14 days ago
Prism Casino
Prism Casino

0.3 / 5

72 174.98 K
Keithjann

Keithjann rated a casino

us 1 month ago
Prism Casino
Prism Casino

3.6 / 5

72 174.98 K
ChanlyLong538

ChanlyLong538 rated a casino

us 2 months ago
Prism Casino
Prism Casino

0.6 / 5

72 174.98 K
mablackservices

mablackservices rated a casino

us 2 months ago
Prism Casino
Prism Casino

0.1 / 5

72 174.98 K
miva

miva rated a casino

rs 4 months ago
Prism Casino
Prism Casino

2.5 / 5

72 174.98 K
Rayme3193

Rayme3193 rated a casino

us 4 months ago
Prism Casino
Prism Casino

3.7 / 5

72 174.98 K

Player Reviews

0.3/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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