Royal Ace Review

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United States

ACCEPTED
Players from Virginia are accepted at this casino

Players are advised to use an extreme caution upon deciding to play here. Royal Ace and sister casinos are known for extremely slow payments and poor customer support. They tend to pay the players, however payments are usually issued after a month+ , which is unacceptable business practice.

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$ 4000

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Note:
New Customer Offer. T&C’s Apply. 18+. Max cashout: 10xdeposit amount.
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Wagering Requirements

30x(b+d)

slots

60x(b+d)

blackjack

30x(b+d)

games.parlor-games

60x(b+d)

video poker

60x(b+d)

classic blackjack

... + Show more
30x(b+d)

lowest WR

New Customer Offer. T&C’s Apply. 18+. Max cashout: 10xdeposit amount.

Wagering Requirements

30x(b+d)

slots

60x(b+d)

blackjack

30x(b+d)

games.parlor-games

60x(b+d)

video poker

60x(b+d)

classic blackjack

... + Show more
Claim
MattDouglas profile image
MattDouglas Last Updated 2022-02-08

Overview

Royal Ace Casino is an online betting venue that started off a long time ago, in 2009. Unfortunately, they’ve used these years only to build bad reputation among players.

At first, they operated under the Ace Revenue group, owned and managed by the infamous Warren Cloud. Some of you might know that the group also runs several other problematic casinos often avoided by experienced players, such as Captain Jack, Slot Madness, Silver Oak, and Planet 7.

All of these businesses were always associated with painfully slow payouts, and each time a player had any issues he or she had to battle with extremely rude and unprofessional customer support officers.

Integrity/Trustworthiness

As mentioned earlier, with each new year, situation with these guys seemed to get worse and worse.

First:

They got sold to the Virtual Casino Group, known for blacklisted businesses, and it seemed that they will remain rogue forever.

Hand on heart…

…they did try getting their act together at a certain point, but then they were sold again, and had to move from Costa Rica to Eastern Europe. When they had changed hands again, the righteous path remained beyond their grasp.

It is still worth pointing out, that they do try to keep things up and running and they also have some quite unique offers up their sleeves, which might be attractive to a certain number of players.

Player Complaints

Over the years, we have grown to trust the players, so we always listen carefully to what they have to say, especially when they’re talking about personal experiences with different casinos.

Save for a few exceptions, people usually don’t have anything nice to say about Royal Ace Casino and the way its management runs the business.

Now:

Most commonly players complain about payouts that take more than a month, and we’ve heard quite a few of them talking about very rude customer support representatives, unwilling to help in resolving various matters.

We’ve even heard of cases where a player’s account gets terminated because he tried contacting the customer support from another country!

Conclusion

All things considered, this is no way to run a reputable online betting business.

This place has been nothing but bad news for almost ten years now, with no end to such practice in sight. We strongly recommend you avoid Royal Ace Casino.

Down to Brass Tacks

Royal Ace is rated 1638 of 1645 casinos reviewed with a score of 0.4 out of 5 after 195 votes and it has 310 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15844 votes.

Royal Ace Video Review

MattDouglas profile image
MattDouglas Last Updated 2022-02-08

Overview

Royal Ace Casino is an online betting venue that started off a long time ago, in 2009. Unfortunately, they’ve used these years only to build bad reputation among players.

At first, they operated under the Ace Revenue group, owned and managed by the infamous Warren Cloud. Some of you might know that the group also runs several other problematic casinos often avoided by experienced players, such as Captain Jack, Slot Madness, Silver Oak, and Planet 7.

All of these businesses were always associated with painfully slow payouts, and each time a player had any issues he or she had to battle with extremely rude and unprofessional customer support officers.

Integrity/Trustworthiness

As mentioned earlier, with each new year, situation with these guys seemed to get worse and worse.

First:

They got sold to the Virtual Casino Group, known for blacklisted businesses, and it seemed that they will remain rogue forever.

Hand on heart…

…they did try getting their act together at a certain point, but then they were sold again, and had to move from Costa Rica to Eastern Europe. When they had changed hands again, the righteous path remained beyond their grasp.

It is still worth pointing out, that they do try to keep things up and running and they also have some quite unique offers up their sleeves, which might be attractive to a certain number of players.

Player Complaints

Over the years, we have grown to trust the players, so we always listen carefully to what they have to say, especially when they’re talking about personal experiences with different casinos.

Save for a few exceptions, people usually don’t have anything nice to say about Royal Ace Casino and the way its management runs the business.

Now:

Most commonly players complain about payouts that take more than a month, and we’ve heard quite a few of them talking about very rude customer support representatives, unwilling to help in resolving various matters.

We’ve even heard of cases where a player’s account gets terminated because he tried contacting the customer support from another country!

Conclusion

All things considered, this is no way to run a reputable online betting business.

This place has been nothing but bad news for almost ten years now, with no end to such practice in sight. We strongly recommend you avoid Royal Ace Casino.

Down to Brass Tacks

Royal Ace is rated 1638 of 1645 casinos reviewed with a score of 0.4 out of 5 after 195 votes and it has 310 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.7 out of 5 after 15844 votes.

  • Jurisdictions:
  • Download Available: Yes
  • Sister Casinos:
  • min deposit: $5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $20
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@royalacecasino.com

    vip@royalacecasino.com

    documents@royalacecasino.com

  • Telephone:

    1-866-354-9315

    1-888-402-2065

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Time for document verification: 0 - 3 days
Documents may be submitted:
Royal Ace

Royal Ace Activity

Justyna Czarnacka

Justyna Czarnacka rated a casino

26 days ago
Royal Ace
Royal Ace

3.1 / 5

43 71.65 K
Drew Mohs

Drew Mohs rated and commented on a casino

2 months ago

"Do you work for them? Are they paying you in some way? This is one of the first times I've heard agood review! Are you sure this is the correct casino?"

Royal Ace
43 71.65 K
Drew Mohs

Drew Mohs rated and commented on a casino

2 months ago

"I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issu..."

Royal Ace
43 71.65 K
1uvukindkreation

1uvukindkreation submitted a complaint

us 2 months ago
Royal Ace
Royal Ace
43 71.65 K
Cameron Crow

Cameron Crow added a favorite casino

2 months ago
Royal Ace
Royal Ace

0.4 / 5

43 71.65 K
1uvukindkreation

1uvukindkreation commented on a casino

us 3 months ago

"These guys actually did me decent. After my docs were verified in like 3 days I waited the weekend then got paid Monday"

Royal Ace

0.4 / 5

43 71.65 K

Player Reviews

0.4/5

  • terrible
  • dislike
  • OK
  • awesome!

Royal Ace Video Review

  • Jurisdictions:
  • Download Available: Yes
  • Company: Owned By Ace Revenue Group
  • Sister Casinos:
  • min deposit: $5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
    F--
  • min withdrawal: $20
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments

    F--
  • Banking:
    deposit
    withdrawal

    Banking service NETELLER is not available for Players from Virginia, click here to find out why

  • All Software:
  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@royalacecasino.com

    vip@royalacecasino.com

    documents@royalacecasino.com

  • Telephone:

    1-866-354-9315

    1-888-402-2065

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license, or any similar government-issued document
  • Proof of address
  • Selfie with ID documents
  • Credit card verification form (if the deposit was made with a credit card)
  • Time for document verification: 0 - 3 days
Documents may be submitted:
Royal Ace

Royal Ace Activity

Justyna Czarnacka

Justyna Czarnacka rated a casino

26 days ago
Royal Ace
Royal Ace

3.1 / 5

43 71.65 K
Drew Mohs

Drew Mohs rated and commented on a casino

2 months ago

"Do you work for them? Are they paying you in some way? This is one of the first times I've heard agood review! Are you sure this is the correct casino?"

Royal Ace
43 71.65 K
Drew Mohs

Drew Mohs rated and commented on a casino

2 months ago

"I pre Kyc'ed and sent my bitcoin withdrawal of $780 on September 8th. Still not received. Terrible customer service from a 3rd party vendor that can't do anything for you other than escalate your issu..."

Royal Ace
43 71.65 K
1uvukindkreation

1uvukindkreation submitted a complaint

us 2 months ago
Royal Ace
Royal Ace
43 71.65 K
Cameron Crow

Cameron Crow added a favorite casino

2 months ago
Royal Ace
Royal Ace

0.4 / 5

43 71.65 K
1uvukindkreation

1uvukindkreation commented on a casino

us 3 months ago

"These guys actually did me decent. After my docs were verified in like 3 days I waited the weekend then got paid Monday"

Royal Ace

0.4 / 5

43 71.65 K

Player Reviews

0.4/5

  • terrible
  • dislike
  • OK
  • awesome!