322
SlotsPlease be advised that you can expect slow delayed payments, delayed withdrawal tactics and voided winnings from this casino group. Ruby Slots Casino is part of the Virtual group, and has been known for offering a quantity of no deposit bonuses. This is one of the reasons why they have been under attack by bonus abusers, fraudsters, multi accounters etc, making it harder for regular players. That of course is not an excuse for their long and delayed payments. They do pay eventually if the player meets all the terms and conditions. Please note that if player breaches even the slightest rules, they can expect winnings to be voided. Its up to the players discretion to decide whether to play here or not. We ask you to proceed with caution with this casino group.
250% up to
$ 2500 + 25 Spins
NEW250
code
Wagering Requirements
40xb
slots
60xb
blackjack
60xb
baccarat
60xb
video poker
NEW250
code
40xb
lowest WR
Wagering Requirements
40xb
slots
60xb
blackjack
60xb
baccarat
60xb
video poker
Overview
Even though the name might suggest this is a gem of an online casino, it simply couldn’t be further from the truth. Less experienced players might be aware of the fact that it was introduced in 2012 - which might seem relatively recent - but those with roots deep in the industry will tell you quite the opposite.
This is actually a rebranded rogue casino…
…trying its best to clear its name of former accusations, but somehow - it seems that they’re only investing in advertising, and not really fixing the real issues.
The venue for formerly known as VIP Lounge Casino, and since its inception it was a part of the infamous Virtual Casino Group, known for a wild bunch of rogue casinos.
Integrity/Trustworthiness
First of all, let’s take a look at the fact that the joint supposedly operates under a license issued in Curacao, but once you visit the site, you will see no visible license anywhere, so it’s fair to say that it feels suspicious.
Operating under the group known for spewing out rogue casinos, it is a business with headquarters moved to Czech Republic in recent years.
Even though it did try to clear its name a few times, it is still a business that should be approached with utmost care, as there were countless reports of delayed or denied payments.
Yes, they do offer quite generous bonuses, so it’s fair to say they’ve probably been under attack by various fraudsters and decided to toughen up when terms & conditions are concerned.
In spite of this…
…they’ve gone beyond what can be considered reasonable!
Now it’s almost impossible to score some cash without breaking some tiny little rule in the list of terms & conditions. Once that occurs your winnings will be voided.
Combine this with delayed withdrawal tactics, and you’ve got an eyebrow-raising rogue business right before your eyes!
It’s fair to say that they are also one of the few casinos that offer a unique banking option called Players Rewards Card. Keep in mind that this is an option for US players.
Player Complaints
We always carefully monitor the complaints and experiences shared on our forum, where we’ve learned that numerous players have had several other issues with the Ruby Slots Casino.
Namely:
Their customer support seems to be highly unprofessional. When a player has an issue, they are very hard to reach, and once that occurs, they even turn out to be rude!
Conclusion
This is NO way to run a reputable business in an industry, where each mistake costs a lot. We can’t really recommend Ruby Slots in any possible way, and if you still want to try your luck there, we advise you to take extreme caution.
Down to Brass Tacks
Ruby Slots Casino is rated 1615 of 1635 casinos reviewed with a score of 0.7 out of 5 after 188 votes and it has 322 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.2 out of 5 after 16377 votes.
Ruby Slots Casino Video Review
Overview
Even though the name might suggest this is a gem of an online casino, it simply couldn’t be further from the truth. Less experienced players might be aware of the fact that it was introduced in 2012 - which might seem relatively recent - but those with roots deep in the industry will tell you quite the opposite.
This is actually a rebranded rogue casino…
…trying its best to clear its name of former accusations, but somehow - it seems that they’re only investing in advertising, and not really fixing the real issues.
The venue for formerly known as VIP Lounge Casino, and since its inception it was a part of the infamous Virtual Casino Group, known for a wild bunch of rogue casinos.
Integrity/Trustworthiness
First of all, let’s take a look at the fact that the joint supposedly operates under a license issued in Curacao, but once you visit the site, you will see no visible license anywhere, so it’s fair to say that it feels suspicious.
Operating under the group known for spewing out rogue casinos, it is a business with headquarters moved to Czech Republic in recent years.
Even though it did try to clear its name a few times, it is still a business that should be approached with utmost care, as there were countless reports of delayed or denied payments.
Yes, they do offer quite generous bonuses, so it’s fair to say they’ve probably been under attack by various fraudsters and decided to toughen up when terms & conditions are concerned.
In spite of this…
…they’ve gone beyond what can be considered reasonable!
Now it’s almost impossible to score some cash without breaking some tiny little rule in the list of terms & conditions. Once that occurs your winnings will be voided.
Combine this with delayed withdrawal tactics, and you’ve got an eyebrow-raising rogue business right before your eyes!
It’s fair to say that they are also one of the few casinos that offer a unique banking option called Players Rewards Card. Keep in mind that this is an option for US players.
Player Complaints
We always carefully monitor the complaints and experiences shared on our forum, where we’ve learned that numerous players have had several other issues with the Ruby Slots Casino.
Namely:
Their customer support seems to be highly unprofessional. When a player has an issue, they are very hard to reach, and once that occurs, they even turn out to be rude!
Conclusion
This is NO way to run a reputable business in an industry, where each mistake costs a lot. We can’t really recommend Ruby Slots in any possible way, and if you still want to try your luck there, we advise you to take extreme caution.
Down to Brass Tacks
Ruby Slots Casino is rated 1615 of 1635 casinos reviewed with a score of 0.7 out of 5 after 188 votes and it has 322 Slots offered from Real Time Gaming and Spinlogic Gaming with an average rating of 3.2 out of 5 after 16377 votes.
Screenshot Gallery / Last Updated 07-05-2024
- Jurisdictions:
- Download Available: No
- Sister Casinos:
-
min deposit:
$5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
F--
-
min withdrawal:
$20
F--
-
Cashout Limit:
$ 2,500 Weekly
F-- -
Currencies:
-
cashout times:
Slow delayed payments
F-- -
Banking:
depositwithdrawal
Banking service NETELLER is not available for Players from Virginia, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
-
Email:
support@rubyslotsmail.com
documents@rubyslots.com
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Selfie with ID documents
- Credit card verification form (if the deposit was made with a credit card)
- Additional procedures potentially required
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email documents@rubyslots.com
Ruby Slots Casino Activity
"So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. ..."
0.7 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Your Feedback
Please enter your comment.
Your comment is added.
Member's feedback (93)
Read All
So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. Well while it may be better, I wouldn't know. Suddenly they want me to reverify. Keep saying they haven't received my...
So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. Well while it may be better, I wouldn't know. Suddenly they want me to reverify. Keep saying they haven't received my emails with the info, and meanwhile I'm waiting to cash out. If they solve this issue and I get paid, I will revert this review and write a glowing one as it seemed like they fixed my issues with them till this verification issue.
Show more
Never , Never, deal with these guys ! They ripped me off $100 on a win they were supposed to cash out. When i went to ask about my cashout they had disabled my account for no reason. Never said anything to me , just never paid me and cut off communication
So i actually won a Jackpot of 1,4k$ and i wanted to withdraw it but Even though i made deposits between the Codes they say i didnt deposit. Scam Casino bring your Money elsewhere but Not here, depositing using a Bonus (Like 200% extra or freespins will Not count as a real deposit) 0/5*
Im sorry for all the playera that kept playing at this casino hoping to win, because even if you win you would not get país. Please stay away from this casino, or you Will be robbed!
I have been with this brand for a long time never really winning , but recently I won ,not just from Ruby , but, slot madness, silver oak, and captain jacks ! It happened quick in a series of a few days, coindraw paid me half of what I was owed , Bitcoin has yet to deliver my money and suddenly they gave me the ax. Taking...
I have been with this brand for a long time never really winning , but recently I won ,not just from Ruby , but, slot madness, silver oak, and captain jacks ! It happened quick in a series of a few days, coindraw paid me half of what I was owed , Bitcoin has yet to deliver my money and suddenly they gave me the ax. Taking away all my vip privileges they won't talk to me , and tell me the system says I haven't had activity or deposits which is a provable lie. They did this the last time I won a couple years ago. So if you want emotional abuse go to this brand,eventually you will be hurt.
Show more
There is not a single honest person that works for this casino group, not one!! I’ve dealt with the before and they begged me back and after a couple wins they stripped Coindraw away before I could use it, stripped my VIP status despite having earned it by making thousands in deposits and then it’s been since August 3rd...
There is not a single honest person that works for this casino group, not one!! I’ve dealt with the before and they begged me back and after a couple wins they stripped Coindraw away before I could use it, stripped my VIP status despite having earned it by making thousands in deposits and then it’s been since August 3rd and I still haven’t been paid on any of my withdrawals despite me “escalating” them each step of the way. These guys are despicable and they get a kick out of screwing tou over and lying to you about the aMONEY THEY OWE YOU. DONT PLAY AT ANY OF THESE CASINOS, THEYRE A COMPLETE JOKE AND PROBABLY CRIMINAL!!
Show more
The shadiest casino I have ever come across. Got a free spin bonus, played it and was ready to cash out so I completed the automatic verification on their website no problem, then made the $10 verification deposit which would be refunded to me along with my withdrawal. I submitted my withdrawal request is crypto for $100...
The shadiest casino I have ever come across. Got a free spin bonus, played it and was ready to cash out so I completed the automatic verification on their website no problem, then made the $10 verification deposit which would be refunded to me along with my withdrawal. I submitted my withdrawal request is crypto for $100 (the max cash out for the free spins) and it said approved… but I only got my $10 back. Support said my withdrawal request was actually denied bc I had played a no deposit bonus before which I absolutely didn’t… so yeah it was all pretty weird and definitely a little sketchy but at least I did get my $10 back.
Show more
Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one
It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for verification documents. I'll cross the bridge when I get there...😀🎰🃏
While I've had a few wins with them a year ago and they provide great promos, I either go long periods without any wins, or get wins voided when I play promos now a days.
AshleySexton
1 year ago
Jr. Member
I signed up through Inclave after receiving one of their promotional offers. I never did get the opportunity to make any withdrawals and from what I have read from other members it seems like I dodged a bullet! I quit playing here awhile back and it looks like I made the right choice!
This casino doesn't honor it's players payouts even when the player has made clean deposits. I won a jackpot and then I was blocked from logging back into the website.
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal...
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal so I tried to withdraw 200, leaving the bonus amount. And denied! Because last transaction before THEY added the money was a free chip. I would understand if I claimed the chip, but THEY added the funds and asked me to come play “on the house” now if I had a client that has lost money time after time after time after time and I gave them a chip that they did not ask for and they want a measly hundred dollars I would think I would pay them out. Shit casino… scammers
Show more
Daisy11111
1 year ago
Jr. Member
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the...
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the money back in the casino and eventually the house always wins. I feel like online casino operators are stupid or something. Land casinos do the opposite hence the reason people continue coming back and spending money. The more you win the more perks you get. It’s the opposite at online casinos and all it does is guarantee I will never play again. Idiots I swear.
Show more
I have been waiting for a month for my cash out. They will not even reply to emails. SMH
Ruby slots is one of my go to's now that they have Coindraw the payout process is a bit faster.
Honestly don't have many words for this 1Haven't seen a payout yet very many exc Excuses and legs
They paid me big payouts twice, but it took 2-3 weeks to get the $$, then took all my bonuses now all enclave took my bonuses bo hoo, but looks like I was a lucky one to even get paid I've never deposited again since they cut my bonuses
I won pretty big they paid out pretty much what I won well in the beginning I won $15,000 but since they took over a month to approve I kept canceling and playing and ofcourse kept loosing but finally cashed out about $9,000 and just dealt with the lagging of being payed out but finally they paid.
part of the cool cat chain of casinos, I think once upon a time this place was legit and was ran well. But somewhere along the line ownership of the site swapped hands and is now a perma no questions ask staple to the blacklist and im sure takes center stage in many on line casino horror stories
- Jurisdictions:
- Download Available: No
- Company:
- Sister Casinos:
-
min deposit:
$5 (Lightning Bitcoin)/$30 (Credit/Debit Cards)
F--
-
min withdrawal:
$20
F--
-
Cashout Limit:
$ 2,500 Weekly
F-- -
Currencies:
-
cashout times:
Slow delayed payments
F-- -
Banking:
depositwithdrawal
Banking service NETELLER is not available for Players from Virginia, click here to find out why
-
All Software:
- languages:
- Live Games: No
- Live Chat: Yes
-
Email:
support@rubyslotsmail.com
documents@rubyslots.com
- Withdrawal Lock: No
- Manual Flush: No
KYC Documents
- ID card, passport, driver's license
- Proof of address
- Selfie with ID documents
- Credit card verification form (if the deposit was made with a credit card)
- Additional procedures potentially required
- Time for document verification: 0 - 3 days
Documents may be submitted:
- Via email documents@rubyslots.com
Ruby Slots Casino Activity
"So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. ..."
0.7 / 5
Player Reviews
-
terrible
-
dislike
-
average
-
OK
-
liked it
-
awesome!
Zsalladay
1 month ago
Newbie
1.5 / 5
So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. Well while it may be better, I wouldn't know. Suddenly they want me to reverify. Keep saying they haven't received my...
So gotta say. I used to really like them, got paid regularly. I left them for a while cause I lost for a while. Well I got an email asking me to rejoin and that withdrawal process was better now. Well while it may be better, I wouldn't know. Suddenly they want me to reverify. Keep saying they haven't received my emails with the info, and meanwhile I'm waiting to cash out. If they solve this issue and I get paid, I will revert this review and write a glowing one as it seemed like they fixed my issues with them till this verification issue.
Show morePlease enter your comment.
Your comment is added.
Becca Goldsmith
4 months ago
Newbie
Never , Never, deal with these guys ! They ripped me off $100 on a win they were supposed to cash out. When i went to ask about my cashout they had disabled my account for no reason. Never said anything to me , just never paid me and cut off communication
Please enter your comment.
Your comment is added.
Insta Gram 5 months ago Newbie
So i actually won a Jackpot of 1,4k$ and i wanted to withdraw it but Even though i made deposits between the Codes they say i didnt deposit. Scam Casino bring your Money elsewhere but Not here, depositing using a Bonus (Like 200% extra or freespins will Not count as a real deposit) 0/5*
Please enter your comment.
Your comment is added.
mackoyone
6 months ago
Full Member
4.2 / 5
Im sorry for all the playera that kept playing at this casino hoping to win, because even if you win you would not get país. Please stay away from this casino, or you Will be robbed!
Please enter your comment.
Your comment is added.
Sheila Kuro 6 months ago Newbie
I have been with this brand for a long time never really winning , but recently I won ,not just from Ruby , but, slot madness, silver oak, and captain jacks ! It happened quick in a series of a few days, coindraw paid me half of what I was owed , Bitcoin has yet to deliver my money and suddenly they gave me the ax. Taking...
I have been with this brand for a long time never really winning , but recently I won ,not just from Ruby , but, slot madness, silver oak, and captain jacks ! It happened quick in a series of a few days, coindraw paid me half of what I was owed , Bitcoin has yet to deliver my money and suddenly they gave me the ax. Taking away all my vip privileges they won't talk to me , and tell me the system says I haven't had activity or deposits which is a provable lie. They did this the last time I won a couple years ago. So if you want emotional abuse go to this brand,eventually you will be hurt.
Show morePlease enter your comment.
Your comment is added.
Bighead_person 8 months ago Sr. Newbie
There is not a single honest person that works for this casino group, not one!! I’ve dealt with the before and they begged me back and after a couple wins they stripped Coindraw away before I could use it, stripped my VIP status despite having earned it by making thousands in deposits and then it’s been since August 3rd...
There is not a single honest person that works for this casino group, not one!! I’ve dealt with the before and they begged me back and after a couple wins they stripped Coindraw away before I could use it, stripped my VIP status despite having earned it by making thousands in deposits and then it’s been since August 3rd and I still haven’t been paid on any of my withdrawals despite me “escalating” them each step of the way. These guys are despicable and they get a kick out of screwing tou over and lying to you about the aMONEY THEY OWE YOU. DONT PLAY AT ANY OF THESE CASINOS, THEYRE A COMPLETE JOKE AND PROBABLY CRIMINAL!!
Show morePlease enter your comment.
Your comment is added.
anw230
9 months ago
Sr. Newbie
0.5 / 5
The shadiest casino I have ever come across. Got a free spin bonus, played it and was ready to cash out so I completed the automatic verification on their website no problem, then made the $10 verification deposit which would be refunded to me along with my withdrawal. I submitted my withdrawal request is crypto for $100...
The shadiest casino I have ever come across. Got a free spin bonus, played it and was ready to cash out so I completed the automatic verification on their website no problem, then made the $10 verification deposit which would be refunded to me along with my withdrawal. I submitted my withdrawal request is crypto for $100 (the max cash out for the free spins) and it said approved… but I only got my $10 back. Support said my withdrawal request was actually denied bc I had played a no deposit bonus before which I absolutely didn’t… so yeah it was all pretty weird and definitely a little sketchy but at least I did get my $10 back.
Show morePlease enter your comment.
Your comment is added.
Lbo314
1 year ago
Newbie
0.8 / 5
Withdrawal time it self too long and customer service was was just as bad or more so then I would like to see improvement but don't really care for this one
Please enter your comment.
Your comment is added.
TIBITIBI
1 year ago
Newbie
4 / 5
It seems legit to me for now, every bonus I've redeemed has been successful. Just unfortunate I haven't completed any playthrough yet, so I haven't gotten to the withdrawal part where ill be asked for verification documents. I'll cross the bridge when I get there...😀🎰🃏
Please enter your comment.
Your comment is added.
bufallocricket
1 year ago
Sr. Newbie
0.8 / 5
Another cookie cutter casino with no differentation or originality, barely updated for current promos. But at least they have inclave to login. I would stay away from these folks unless they offer you cold hard cash to play for free.
TIBITIBI
Please enter your comment.
Your comment is added.
Zsalladay
1 year ago
Newbie
1.5 / 5
While I've had a few wins with them a year ago and they provide great promos, I either go long periods without any wins, or get wins voided when I play promos now a days.
Please enter your comment.
Your comment is added.
AshleySexton
1 year ago
Jr. Member
I signed up through Inclave after receiving one of their promotional offers. I never did get the opportunity to make any withdrawals and from what I have read from other members it seems like I dodged a bullet! I quit playing here awhile back and it looks like I made the right choice!
Please enter your comment.
Your comment is added.
christyrose160
1 year ago
Newbie
This casino doesn't honor it's players payouts even when the player has made clean deposits. I won a jackpot and then I was blocked from logging back into the website.
Please enter your comment.
Your comment is added.
2154395
1 year ago
Sr. Newbie
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal...
I was a “vip” only withdrew once in years of playing. Then I stopped playing because the coindraw only works if your account meets certain conditions. They added money to my account, with a playthrough( I did not claim this chip, they added it an invited me to come play again) I beat the playthrough, it was 100 withdrawal so I tried to withdraw 200, leaving the bonus amount. And denied! Because last transaction before THEY added the money was a free chip. I would understand if I claimed the chip, but THEY added the funds and asked me to come play “on the house” now if I had a client that has lost money time after time after time after time and I gave them a chip that they did not ask for and they want a measly hundred dollars I would think I would pay them out. Shit casino… scammers
Show morePlease enter your comment.
Your comment is added.
Daisy11111
1 year ago
Jr. Member
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the...
I will never understand how it benefits a casino to label people as skilled. Once you are skilled you get no service they treat you bad. They take forever to pay you. The second I am labeled as skilled the casino loses any chance of getting the money back that I won. Had they never changed me status I would have put the money back in the casino and eventually the house always wins. I feel like online casino operators are stupid or something. Land casinos do the opposite hence the reason people continue coming back and spending money. The more you win the more perks you get. It’s the opposite at online casinos and all it does is guarantee I will never play again. Idiots I swear.
Show morePlease enter your comment.
Your comment is added.
Bjsbubble
1 year ago
Newbie
0.4 / 5
I have been waiting for a month for my cash out. They will not even reply to emails. SMH
Please enter your comment.
Your comment is added.
lcbwinnerr
2 years ago
Newbie
4.4 / 5
Ruby slots is one of my go to's now that they have Coindraw the payout process is a bit faster.
Please enter your comment.
Your comment is added.
SexiiLexii29
2 years ago
Newbie
0.7 / 5
Honestly don't have many words for this 1Haven't seen a payout yet very many exc Excuses and legs
Please enter your comment.
Your comment is added.
NaughtyNikki777
2 years ago
Newbie
2.1 / 5
They paid me big payouts twice, but it took 2-3 weeks to get the $$, then took all my bonuses now all enclave took my bonuses bo hoo, but looks like I was a lucky one to even get paid I've never deposited again since they cut my bonuses
Please enter your comment.
Your comment is added.
Deadeye39
2 years ago
Full Member
5 / 5
I won pretty big they paid out pretty much what I won well in the beginning I won $15,000 but since they took over a month to approve I kept canceling and playing and ofcourse kept loosing but finally cashed out about $9,000 and just dealt with the lagging of being payed out but finally they paid.
Please enter your comment.
Your comment is added.
Joe Wrinkle
2 years ago
Full Member
0.7 / 5
part of the cool cat chain of casinos, I think once upon a time this place was legit and was ran well. But somewhere along the line ownership of the site swapped hands and is now a perma no questions ask staple to the blacklist and im sure takes center stage in many on line casino horror stories
Please enter your comment.
Your comment is added.