Spin Palace Casino Review

PLAY
United States

NOT ACCEPTED
Players from Virginia are not accepted at this casino
Not to worry, try these casinos instead.

1565

Slots

Devices
has live dealer

1565

Slots
has live dealer

We at LCB warn our members and all customers to reconsider when choosing Spin Palace Casino. Affiliates have reported non-payment issues and bully business tactics. Due to an unfavorable reputation players could face similar issues.

100% up to

100 + 10 Spins

Sign Up Bonus
Note:
New customers only. T&C apply. 18+. This offer is not available for players residing in Ontario. Canadian customers must be 19+ to participate. Play Responsibly. Plus 10 spins daily. Max bet €8. 
CLAIM

Wagering Requirements

35xb

slots

437xb

blackjack

437xb

poker

437xb

roulette

35xb

keno

35xb

scratchcards

437xb

video poker

437xb

american roulette

1750xb

classic blackjack

... + Show more
35xb

lowest WR

New customers only. T&C apply. 18+. This offer is not available for players residing in Ontario. Canadian customers must be 19+ to participate. Play Responsibly. Plus 10 spins daily. Max bet €8. 

Wagering Requirements

35xb

slots

437xb

blackjack

437xb

poker

437xb

roulette

35xb

keno

35xb

scratchcards

437xb

video poker

437xb

american roulette

1750xb

classic blackjack

... + Show more
Claim
Nina profile image
Nina Last Updated 2022-04-27

Overview

Spin Palace launched in 2001, under the ownership of the Palace Group, also known as Buffalo Partner or City View. This platform, along with those of the associated brands Ruby Fortune and Cabaret Club, runs exclusively on Microgaming software, with large quantities of certified casino games, bonuses and VIP rewards offered across North and South America, Asia and Europe. While first impressions leave nothing to be desired, the truth is unfortunately not so pretty: many customers and business partners hold a grudge against this operator due to numerous issues with payments, breach of contract and questionable marketing tactics.

Integrity/Trustworthiness

Many affiliates who have been involved with this group at some point in the past, hold a grudge against them citing failure to meet contractual obligations, and unethical conduct bordering on bullying. Initially a respectable company, internal issues eventually caused them to change for the worse, ignoring agreements and refusing to pay affiliate sites.

They have also been widely reported to ''handle player complaints very poorly'', choosing to ignore customers, rather than try and resolve issues. Despite being licensed by the MGA, known as the best regulator in regards to solving complaints, dissatisfied players claim the site turns a blind eye to their problems.

Player Complaints

Denied or delayed withdrawals, and relentlessly spamming via e-mails or SMS are the two most commonly encountered problems. Overall, the site receives mixed reviews from our members, but serious accusations come down to an abrupt change of T&C when convenient for the casino, and unpaid winnings along with unresponsive support.

 

Conclusion

We cannot recommend a site that FAILS TO PAY what is due to affiliate partners and patrons, as agreed upon in a written and signed arrangement. Their reputation has been badly damaged and there is still a fair amount of complaints regarding these serious, deal breaking issues. Be aware that you can't rely on this operator to be fair and reasonable at all times.

Down to Brass Tacks

Spin Palace Casino is rated 1335 of 1664 casinos reviewed with a score of 2.4 out of 5 after 199 votes and it has 1565 Slots offered from Evolution Gaming, Microgaming, Net Entertainment and 38 others with an average rating of 3.3 out of 5 after 68991 votes.

Spin Palace Casino Video Review

Nina profile image
Nina Last Updated 2022-04-27

Overview

Spin Palace launched in 2001, under the ownership of the Palace Group, also known as Buffalo Partner or City View. This platform, along with those of the associated brands Ruby Fortune and Cabaret Club, runs exclusively on Microgaming software, with large quantities of certified casino games, bonuses and VIP rewards offered across North and South America, Asia and Europe. While first impressions leave nothing to be desired, the truth is unfortunately not so pretty: many customers and business partners hold a grudge against this operator due to numerous issues with payments, breach of contract and questionable marketing tactics.

Integrity/Trustworthiness

Many affiliates who have been involved with this group at some point in the past, hold a grudge against them citing failure to meet contractual obligations, and unethical conduct bordering on bullying. Initially a respectable company, internal issues eventually caused them to change for the worse, ignoring agreements and refusing to pay affiliate sites.

They have also been widely reported to ''handle player complaints very poorly'', choosing to ignore customers, rather than try and resolve issues. Despite being licensed by the MGA, known as the best regulator in regards to solving complaints, dissatisfied players claim the site turns a blind eye to their problems.

Player Complaints

Denied or delayed withdrawals, and relentlessly spamming via e-mails or SMS are the two most commonly encountered problems. Overall, the site receives mixed reviews from our members, but serious accusations come down to an abrupt change of T&C when convenient for the casino, and unpaid winnings along with unresponsive support.

 

Conclusion

We cannot recommend a site that FAILS TO PAY what is due to affiliate partners and patrons, as agreed upon in a written and signed arrangement. Their reputation has been badly damaged and there is still a fair amount of complaints regarding these serious, deal breaking issues. Be aware that you can't rely on this operator to be fair and reasonable at all times.

Down to Brass Tacks

Spin Palace Casino is rated 1335 of 1664 casinos reviewed with a score of 2.4 out of 5 after 199 votes and it has 1565 Slots offered from Evolution Gaming, Microgaming, Net Entertainment and 38 others with an average rating of 3.3 out of 5 after 68991 votes.

  • Jurisdictions:
  • Download Available: No
  • Sister Casinos:
  • min deposit: €10
    B++
  • min withdrawal: €50
    E-
  • Cashout Limit:

    €4,000 Weekly(this only applies to players who win a sum that is 5 times or more greater than your total purchases)

    C++
  • Currencies:
  • cashout times:

    KYC: up to 7 business days

    Pending Time: 24 hours

    E-Wallets: 24-48 hours

    Credit Cards/Bank Transfer: 3-7 business days

    C++
  • Banking:
    deposit
    withdrawal

    Banking services Flexepin, iDebit, MuchBetter, NETELLER, Pay N Play, Paysafecard, Payz, Rapid Transfer, Skrill and Trustly are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by Alchemy Gaming, All41 Studios, Area Vegas, Crazy Tooth Studio, Evolution Gaming, GONG Gaming, Just For The Win, Microgaming, Neon Valley Studios, Old Skool Studios, Pragmatic Play, SpinPlay Games and Wishbone Games, to find out why click here

  • languages:
  • Certifications and Approvals: eCOGRA Certified Casinos
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    support@spinpalacecasino.com

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Time for document verification: 0 - 7 days
Documents may be submitted:

Spin Palace Casino Activity

pusher777

pusher777 rated a casino

nl 2 months ago
Spin Palace Casino
Spin Palace Casino

2.3 / 5

23 18.97 K
marina_m575

marina_m575 rated a casino

rs 3 months ago
Spin Palace Casino
Spin Palace Casino

3 / 5

23 18.97 K
Yautjazz

Yautjazz rated a casino

nl 1 year ago
Spin Palace Casino
Spin Palace Casino

1.1 / 5

23 18.97 K
kilabee

kilabee rated a casino

ua 2 years ago
Spin Palace Casino
Spin Palace Casino

0.1 / 5

23 18.97 K
iDark

iDark rated a casino

fi 5 years ago
Spin Palace Casino
Spin Palace Casino

1.9 / 5

23 18.97 K
Nervishe

Nervishe rated a casino

ua 5 years ago
Spin Palace Casino
Spin Palace Casino

2.8 / 5

23 18.97 K

Player Reviews

2.4/5

  • terrible
  • dislike
  • average
  • OK
  • awesome!

Spin Palace Casino Video Review

  • Jurisdictions:
  • Download Available: No
  • Company: Owned By Baytree Interactive Ltd
  • Sister Casinos:
  • min deposit: €10
    B++
  • min withdrawal: €50
    E-
  • Cashout Limit:

    €4,000 Weekly(this only applies to players who win a sum that is 5 times or more greater than your total purchases)

    C++
  • Currencies:
  • cashout times:

    KYC: up to 7 business days

    Pending Time: 24 hours

    E-Wallets: 24-48 hours

    Credit Cards/Bank Transfer: 3-7 business days

    C++
  • Banking:
    deposit
    withdrawal

    Banking services Flexepin, iDebit, MuchBetter, NETELLER, Pay N Play, Paysafecard, Payz, Rapid Transfer, Skrill and Trustly are not available for Players from Virginia, click here to find out why

  • Players from Virginia are restricted to play games released by Alchemy Gaming, All41 Studios, Area Vegas, Crazy Tooth Studio, Evolution Gaming, GONG Gaming, Just For The Win, Microgaming, Neon Valley Studios, Old Skool Studios, Pragmatic Play, SpinPlay Games and Wishbone Games, to find out why click here

  • languages:
  • Certifications and Approvals: eCOGRA Certified Casinos
  • Live Games: Yes
  • Live Chat: Yes
  • Email:

    support@spinpalacecasino.com

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Time for document verification: 0 - 7 days
Documents may be submitted:

Spin Palace Casino Activity

pusher777

pusher777 rated a casino

nl 2 months ago
Spin Palace Casino
Spin Palace Casino

2.3 / 5

23 18.97 K
marina_m575

marina_m575 rated a casino

rs 3 months ago
Spin Palace Casino
Spin Palace Casino

3 / 5

23 18.97 K
Yautjazz

Yautjazz rated a casino

nl 1 year ago
Spin Palace Casino
Spin Palace Casino

1.1 / 5

23 18.97 K
kilabee

kilabee rated a casino

ua 2 years ago
Spin Palace Casino
Spin Palace Casino

0.1 / 5

23 18.97 K
iDark

iDark rated a casino

fi 5 years ago
Spin Palace Casino
Spin Palace Casino

1.9 / 5

23 18.97 K
Nervishe

Nervishe rated a casino

ua 5 years ago
Spin Palace Casino
Spin Palace Casino

2.8 / 5

23 18.97 K

Player Reviews

2.4/5

  • terrible
  • dislike
  • average
  • OK
  • awesome!