Sunrise Slots Casino Review

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Sunrise Slots Casino is placed on LCB's warning list due to an ongoing list of complaints from players. Complaints state they have delayed payments and/or are not getting paid. Please stay away from this casino site. We are unable to assist players with any payment issues as they refuse to cooperate with our complaints team.
Xndr profile image
Xndr Last Updated 2022-11-14

Overview

As a result of countless ongoing complaints from players, our directory has decided to place Sunrise Slots Casino on LCB's warning list. The main reason for a sea of complaints are delayed payments. On that note, a large number of players are still waiting to get imbursed.

For now, we recommend all LCB’ers and other players to stay away from this online casino. It is also our duty to let you know that we are currently unable to assist players with any payment issues.

Until Sunrise Slots decides to cooperate with our complaints team, we will not be able to help any damaged parties, and there are quite many unresolved situations on our forum.

To make things worse, some players have been waiting on their payouts since July 2022. The amounts of unpaid withrawals exceed $2000 and more. With a very low rating of 0.7 out of 5 and decreasing, Sunrise Slots is rapidly losing the battle against time to fix its bad reputation.

If you take a look at the majority of reviews on LCB, it is clear that the casino is a scam and a terrible place to be, let alone make a deposit and play. The site is either not responsive or avoiding payouts on the alleged account of issues with a payment processor.

Many players who requested their withdawals have even appealed to get paid via other available banking methods, but the operator has chosen to remain silent to this date.

We haven't had any luck hearing back from Sunrise Slots Casino either.

Integrity/Trustworthiness

The decline of Sunrise Slots started in February 2021 or earlier, despite what its ad claims. It is not the most trusted online casino, as massive withdrawal problems have spanned for almost two years now.

Some serious troubles with payouts began when a certain player contacted us last year in February claiming he played on January 15th but never received his winnings. Even though he followed all the rules and met the casino’s playthrough requirements, nothing happened, even 5 weeks after the withdrawal request.

Our complaints team immediately contacted Sunrise Slots for further assistance, but never received a reply.

According to this player, the operator’s processing times on withdrawals at that time were unrealistic and set at 7 to 10 days for approval plus the additional 10 days to process. For the funds to reach one’s bank account, it took another 7 to 10 days. For Bitcoin even longer!!!

After almost 3 long months of ridiculous delays, the player’s bank received 2200.00 USD, while the original payout was maxed out at 2500.00 USD. The bank’s fee was 25.00 while the casino took away 275.00 for processing!

Three months is a very long period for the cashout. As if this wasn’t frustrating enough. Very soon another player made a post stating they’d been waiting on a payout for the past 6 months!

It soon started to become clear that the players were being scammed at Sunrise Slots on a massive scale. And this was just the beginning.

Player Complaints

There are probably 20+ or more complaints on the forum in regard to slow, delayed or avoided payments at Sunrise Slots. No doubt there will be more in the future. We suggest you to read them carefully and take them into consideration before having anything to do with this two-faced brand.

Stretching from February 2021 to November 2022, it’s an ongoing effort to get in touch with the casino representatives and uncover more about the awkward situation for so many players.

Many customers have never received their payments on this site, some exceeding $2287 or more.

Back in July 2022, a certain client kept getting shewed off on the account of the casino’s processor. She has complied with all the rules and requirements needed for the withdrawal, which was even approved a month earlier in June.

Even though it was supposed to be a Bitcoin withdrawal, the operator continued sending emails with a subject “processor issue”, making the entire experience as frustrating as possible.

Other players with smaller withdrawal requests also hadn’t received any information on the payout, in some cases even after 6 months or so.

Conclusion

Ironically advertised as “most trusted online casino” Sunrise Slots has put itself into a hopeless situation. More players with delayed payments are showing up every day, making the site’s reputation worse minute by minute. Under that glitzy and glamorous surface it once had (if ever) this place isn’t anywhere near to offering a fair service.

Delayed and avoided payments are not something to be ignored in the online casino world, and it seems that the troubles have piled up.

Players are advised to stay away for the time being since Sunrise Slots has a lot of explaining to do. Still, that may well be the least of their problems. There are numerous pending cashouts to be taken care of, leaving a lot of enthusiastic players frustrated, some waiting more than six months to be paid.

Investigate more on the subject by going to our forum and please think twice before having to do anything with this place. There are more than 10,000 reasons not to play at Sunrise Slots, which is approximately what we think the operator owes to its customers at the moment. In USD.

Unless the financial team starts to process numerous withdrawal requests, we can’t give any false hope and say it’s going to be okay.

Look for an alternative, try contacting their customer support, and we will do our best to keep you posted on any changes.

Down to Brass Tacks

Sunrise Slots Casino is rated 1561 of 1587 casinos reviewed with a score of 1.1 out of 5 after 59 votes and it has 404 Slots offered from Real Time Gaming and Stakelogic with an average rating of 3.8 out of 5 after 17895 votes.

Xndr profile image
Xndr Last Updated 2022-11-14

Overview

As a result of countless ongoing complaints from players, our directory has decided to place Sunrise Slots Casino on LCB's warning list. The main reason for a sea of complaints are delayed payments. On that note, a large number of players are still waiting to get imbursed.

For now, we recommend all LCB’ers and other players to stay away from this online casino. It is also our duty to let you know that we are currently unable to assist players with any payment issues.

Until Sunrise Slots decides to cooperate with our complaints team, we will not be able to help any damaged parties, and there are quite many unresolved situations on our forum.

To make things worse, some players have been waiting on their payouts since July 2022. The amounts of unpaid withrawals exceed $2000 and more. With a very low rating of 0.7 out of 5 and decreasing, Sunrise Slots is rapidly losing the battle against time to fix its bad reputation.

If you take a look at the majority of reviews on LCB, it is clear that the casino is a scam and a terrible place to be, let alone make a deposit and play. The site is either not responsive or avoiding payouts on the alleged account of issues with a payment processor.

Many players who requested their withdawals have even appealed to get paid via other available banking methods, but the operator has chosen to remain silent to this date.

We haven't had any luck hearing back from Sunrise Slots Casino either.

Integrity/Trustworthiness

The decline of Sunrise Slots started in February 2021 or earlier, despite what its ad claims. It is not the most trusted online casino, as massive withdrawal problems have spanned for almost two years now.

Some serious troubles with payouts began when a certain player contacted us last year in February claiming he played on January 15th but never received his winnings. Even though he followed all the rules and met the casino’s playthrough requirements, nothing happened, even 5 weeks after the withdrawal request.

Our complaints team immediately contacted Sunrise Slots for further assistance, but never received a reply.

According to this player, the operator’s processing times on withdrawals at that time were unrealistic and set at 7 to 10 days for approval plus the additional 10 days to process. For the funds to reach one’s bank account, it took another 7 to 10 days. For Bitcoin even longer!!!

After almost 3 long months of ridiculous delays, the player’s bank received 2200.00 USD, while the original payout was maxed out at 2500.00 USD. The bank’s fee was 25.00 while the casino took away 275.00 for processing!

Three months is a very long period for the cashout. As if this wasn’t frustrating enough. Very soon another player made a post stating they’d been waiting on a payout for the past 6 months!

It soon started to become clear that the players were being scammed at Sunrise Slots on a massive scale. And this was just the beginning.

Player Complaints

There are probably 20+ or more complaints on the forum in regard to slow, delayed or avoided payments at Sunrise Slots. No doubt there will be more in the future. We suggest you to read them carefully and take them into consideration before having anything to do with this two-faced brand.

Stretching from February 2021 to November 2022, it’s an ongoing effort to get in touch with the casino representatives and uncover more about the awkward situation for so many players.

Many customers have never received their payments on this site, some exceeding $2287 or more.

Back in July 2022, a certain client kept getting shewed off on the account of the casino’s processor. She has complied with all the rules and requirements needed for the withdrawal, which was even approved a month earlier in June.

Even though it was supposed to be a Bitcoin withdrawal, the operator continued sending emails with a subject “processor issue”, making the entire experience as frustrating as possible.

Other players with smaller withdrawal requests also hadn’t received any information on the payout, in some cases even after 6 months or so.

Conclusion

Ironically advertised as “most trusted online casino” Sunrise Slots has put itself into a hopeless situation. More players with delayed payments are showing up every day, making the site’s reputation worse minute by minute. Under that glitzy and glamorous surface it once had (if ever) this place isn’t anywhere near to offering a fair service.

Delayed and avoided payments are not something to be ignored in the online casino world, and it seems that the troubles have piled up.

Players are advised to stay away for the time being since Sunrise Slots has a lot of explaining to do. Still, that may well be the least of their problems. There are numerous pending cashouts to be taken care of, leaving a lot of enthusiastic players frustrated, some waiting more than six months to be paid.

Investigate more on the subject by going to our forum and please think twice before having to do anything with this place. There are more than 10,000 reasons not to play at Sunrise Slots, which is approximately what we think the operator owes to its customers at the moment. In USD.

Unless the financial team starts to process numerous withdrawal requests, we can’t give any false hope and say it’s going to be okay.

Look for an alternative, try contacting their customer support, and we will do our best to keep you posted on any changes.

Down to Brass Tacks

Sunrise Slots Casino is rated 1561 of 1587 casinos reviewed with a score of 1.1 out of 5 after 59 votes and it has 404 Slots offered from Real Time Gaming and Stakelogic with an average rating of 3.8 out of 5 after 17895 votes.

  • Jurisdictions:
  • Download Available: No
  • min deposit: $10 (Bitcoin)/$30
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments/No payments

    F--
  • Banking:
    deposit
    withdrawal
  • All Software:

    Players from Virginia are restricted to play games released by Stakelogic, to find out why click here

  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@sunriseupdates.com

    payouts@sunriseupdates.com

    documents@sunriseupdates.com

  • Telephone:

    USA/CA: 1-833-214-4099

    AU: 1-800-941-019

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Time for document verification: 0 - 3 days
Documents may be submitted:

Sunrise Slots Casino Activity

Complaints Moderator

Complaints Moderator commented on a casino

rs 3 days ago

"Hello Js1436, Please stay away from this casino site. We are unable to assist players with any payment issues as they refuse to cooperate with our complaints team."

Sunrise Slots Casino

1.1 / 5

60 52.4 K
Js1436

Js1436 commented on a casino

us 3 days ago

"I played a bonus. I played played through the playthrough. They said I played multiple chips, I did not. I attempted multiple chips, they were denied. One worked and was the one I played. They're sayi..."

Sunrise Slots Casino

1.1 / 5

60 52.4 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

15 days ago
Sunrise Slots Casino
Sunrise Slots Casino

1.1 / 5

60 52.4 K
TimothyBoge368

TimothyBoge368 rated a casino

24 days ago
Sunrise Slots Casino
Sunrise Slots Casino

5 / 5

60 52.4 K
Kareyboberry

Kareyboberry rated and commented on a casino

us 1 month ago

"SCAM!! Sunrise slots is a scam!! So I won $500 in their weekly tournament. From that, I used those same winnings to win up to $4500. I requested a bitcoin withdrawal of $2000 (their max limit) and wi..."

Sunrise Slots Casino
60 52.4 K
PengHong775

PengHong775 rated and commented on a casino

1 month ago

"7-14 days for payout to be approved then 7-14 days for it to be sent out with bitcoin. I won 500 it took a month to be deposit in my wallet. Won 1800 now it’s been 1.5 months 😆 “payment processor prob..."

Sunrise Slots Casino

0.1 / 5

60 52.4 K

Player Reviews

1.1/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
  • Jurisdictions:
  • Download Available: No
  • min deposit: $10 (Bitcoin)/$30
    F--
  • min withdrawal: $100
    F--
  • Cashout Limit:

    $2,500 Weekly

    F--
  • Currencies:
  • cashout times:

    Delayed payments/No payments

    F--
  • Banking:
    deposit
    withdrawal
  • All Software:

    Players from Virginia are restricted to play games released by Stakelogic, to find out why click here

  • languages:
  • Live Games: No
  • Live Chat: Yes
  • Email:

    help@sunriseupdates.com

    payouts@sunriseupdates.com

    documents@sunriseupdates.com

  • Telephone:

    USA/CA: 1-833-214-4099

    AU: 1-800-941-019

  • Withdrawal Lock: No
  • Manual Flush: No

KYC Documents

  • ID card, passport, driver's license
  • Proof of address
  • Proof of payment method ownership
  • Time for document verification: 0 - 3 days
Documents may be submitted:

Sunrise Slots Casino Activity

Complaints Moderator

Complaints Moderator commented on a casino

rs 3 days ago

"Hello Js1436, Please stay away from this casino site. We are unable to assist players with any payment issues as they refuse to cooperate with our complaints team."

Sunrise Slots Casino

1.1 / 5

60 52.4 K
Js1436

Js1436 commented on a casino

us 3 days ago

"I played a bonus. I played played through the playthrough. They said I played multiple chips, I did not. I attempted multiple chips, they were denied. One worked and was the one I played. They're sayi..."

Sunrise Slots Casino

1.1 / 5

60 52.4 K
H “Bubbles Heather Boylan” B

H “Bubbles Heather Boylan” B added a favorite casino

15 days ago
Sunrise Slots Casino
Sunrise Slots Casino

1.1 / 5

60 52.4 K
TimothyBoge368

TimothyBoge368 rated a casino

24 days ago
Sunrise Slots Casino
Sunrise Slots Casino

5 / 5

60 52.4 K
Kareyboberry

Kareyboberry rated and commented on a casino

us 1 month ago

"SCAM!! Sunrise slots is a scam!! So I won $500 in their weekly tournament. From that, I used those same winnings to win up to $4500. I requested a bitcoin withdrawal of $2000 (their max limit) and wi..."

Sunrise Slots Casino
60 52.4 K
PengHong775

PengHong775 rated and commented on a casino

1 month ago

"7-14 days for payout to be approved then 7-14 days for it to be sent out with bitcoin. I won 500 it took a month to be deposit in my wallet. Won 1800 now it’s been 1.5 months 😆 “payment processor prob..."

Sunrise Slots Casino

0.1 / 5

60 52.4 K

Player Reviews

1.1/5

  • terrible
  • dislike
  • average
  • OK
  • liked it
  • awesome!
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