VIP Club Player Casino Review

Was ready to make a withdrawal and began sending in the KYC documents. First the ID wasn't clear enough had to resend twice. Next the proof of address wasn't good enough. Sent them a credit union statement because they clearly state bank statements are acceptable for proof of address. Next I sent my monthly vehicle insurance...

Was ready to make a withdrawal and began sending in the KYC documents. First the ID wasn't clear enough had to resend twice. Next the proof of address wasn't good enough. Sent them a credit union statement because they clearly state bank statements are acceptable for proof of address. Next I sent my monthly vehicle insurance statement. Wouldn't you know they don't accept that proof either. I send the same KYC documents to all casinos, Yabby, Brango, Limitless, Sunrise, etc. Never had an issue in verifying.

Hello Fiskrob. Could you please send us your Casino Username via private message so we can reach out to Casino Representative regarding this matter?

If a casino doesn’t have good customer service expect if you have an issue - it’s your issue. That should be the motto of this casino, because they lack in all areas of what makes good customer service. They seem to make it difficult to even get a welcome bonus added, so spare yourself the wasted time because their games...

If a casino doesn’t have good customer service expect if you have an issue - it’s your issue. That should be the motto of this casino, because they lack in all areas of what makes good customer service. They seem to make it difficult to even get a welcome bonus added, so spare yourself the wasted time because their games are average and not worth their platforms drama.

I love how my comments get take down. Their customer service is garbage and they screwed around with me saying my CAF wasn’t complete. So I did it all by hand and submitted it. The next day I was told that it was good and they needed the bitcoin address so I sent it. Then two days later I asked what was going on and the...

I love how my comments get take down. Their customer service is garbage and they screwed around with me saying my CAF wasn’t complete. So I did it all by hand and submitted it. The next day I was told that it was good and they needed the bitcoin address so I sent it. Then two days later I asked what was going on and the same person said they never got my CAF when I sent it 3 times. So I sent it to them with the same address and magically they got it. They said they had the bitcoin and they would deposit my $2,000. Then I was told I only could get $300 because of my bonus but I never won off my bonus I won off of my money. So I ended up doing it now I get NO response from anyone. Seeming more and more like a scam!!!

I dont like this casino after my bad experience I had..It lets me to use a no deposit bonus and I won playing Gypsy Rose but when I tired to cash out after a day a email came to my account telling me that my country not allowed to use no deposit bonus andthat I am not be able to cash out from a no deposit bonus and to feel...

I dont like this casino after my bad experience I had..It lets me to use a no deposit bonus and I won playing Gypsy Rose but when I tired to cash out after a day a email came to my account telling me that my country not allowed to use no deposit bonus andthat I am not be able to cash out from a no deposit bonus and to feel free to deposi.So from me 2 stars .If they dont treat all players with same way I dont want to deposit also

Wasn't very impressed. I was actually bored which almost never happens when I am at a casino. I most definitely wouldn't deposit here even if I loved. A 10x wager on a non bonus dep and 21 day withdrawal time. No thanks.

Hi erin.jones, Thanks for your review. The withdrawal may take some time during your first payout as we have to go through KYC verification and all, otherwise we do process withdrawals within 7 to 8 business days.

I have played at this casino for a few years now. They are a great and their games are fun and graphics are amazing. I have won many times and withdrawals are decent and easy once you have been verified.Recommended!

This has to be a bot because graphics are trash and the games are terrible.

It's a good casino, especially with $125 free chips for new players, but the number of games is very limited and only from a few providers, but overall it's not bad, thank you.

After 20 mins with chat they couldn’t get the welcome bonus applied to my account to even try things out. Not a great way to get players in the door

Hi TaylorLH, I have gone through your profile and have observed that you have opted "No" for bonus redemption while registering which is why it might have took some time for you to redeem it , I could see that you have redeemed a welcome Free chip on 10/11/22 via chat only. Thanks.

Hello TaylorLH, we will ping Casino Rep as soon as you provide us with your casino username via private message. Thanks.

This one actually has a lot of games. A lot of them different or at least a different look. Cool, I enjoyed it... Thanks

Pretty good casino...interesting games with good features. No bad loyalty rewards. Wins are pretty good. I haven't won a lot but still pretty good to play here. withdraws aren't too bad.Customer support is fast and friendly.

Great Casino! Their customer service is impeccable. The signup bonus was great...they have great games and the wagering requirements are not that bad. Overall great casino with different games and decent payouts. Would definitely recommend to others as well:)

I took the welcome no deposit bonus, I didn't win so I really can't say how they are when it come to withdrawals, I do know that I rather play RTG games than betsoft.

I won on a free chip and submitted all requested documents. They said it was approved but the manager wanted to speak to me by phone before they sent bitcoin payment. I missed their calls and now they won't even respond to me anymore via email. I've contacted live agents in the chat like 10 times and they never follow up....

I won on a free chip and submitted all requested documents. They said it was approved but the manager wanted to speak to me by phone before they sent bitcoin payment. I missed their calls and now they won't even respond to me anymore via email. I've contacted live agents in the chat like 10 times and they never follow up. It's been almost a year and i know i will never see my $100. Scammers...they have no licensing in any jurisdiction so they have nobody to answer to. The only recourse I have now is just to roast them on slot forums. Don't play here.

Won and finished play through now let's see if they will cashout for me after ID verification.

Good bonus , you get to have a good spin on the games , I don't care to much for betsoft games , but the games loaded better on my smartphone here than they did at any similar casino , I didn't withdrawal, so I don't have any other comments

This casinos OK I guess. I really didn’t care for the games much. On a max pit whenever you hit something big I think it should be more than $80. But I don’t know I just don’t like the games on this one It didn’t seem to be a total waste of time though