Betgrouse Casino Tested: No Fee Charged for Withdrawal of GBP 50 via Instant Banking

Throughout our project “From the Players for the Players”, we’ve tested a variety of payment methods, mainly cryptocurrencies, and e-wallets. This time, we’ve decided to see how instant banking works for transactions to and from an online casino.

He was sent to a non-US-friendly Betgrouse casino and instructed to register, deposit, play some games, and withdraw. Unlike traditional bank transfer, this option is widely praised for its efficiency, which is why we decided to examine it a bit closer.

Before explaining each step of his journey through Betgrouse Casino, let’s take a quick look at the milestone moments of his journey:

• Tester of the day: vladinc
• Registration date: November 13, 2024
• Deposit of GBP 150 via instant banking made on November 13, 2024
• No KYC required on this occasion
• Withdrawal of GBP 50 via instant banking requested on November 13, 2024
• Withdrawal received on the next day, no fees applied

Let’s scratch beneath the surface and see whether everything went as smoothly as it seems on the outside!

Betgrouse Casino Overview

Committed to providing fair play at all times, Betgrouse Casino is a Malta and UKGC-licensed online casino with certification from iTechLabs.

Teamed up with gaming giants such as Yggdrasil, Inspired Entertainment, Global Games, Wazdan, 1x2 Gaming, Spinomenal, Ruby Play, Ezugi, and many others, it features an impressively colorful collection of casino games. Slots games, table games, and live dealer games are part of this operator’s ever-expanding catalog, and so are sports games.

Showing that responsible gambling is among the top priorities, the operator offers an extensive selection of useful tools and helpful guides on how to protect players. Customer support can be reached via live chat and e-mail.

Registration

To become a member of Betgrouse Casino, the tester needed to complete a simple form that consisted of two steps.

During the first stage, he entered his e-mail address, username, and password, whereas the second stage required him to type in his first name, last name, and a couple of more basic info. Having typed in the necessary information, he received a confirmation that the process was finished successfully.

An e-mail arrived as well, to welcome him to the community.

To get things started, the only thing he needed to do was verify his e-mail address via the link provided in the mail from the casino.

Deposit

As soon as the registration process was completed, the tester went on to fund the account. He opted to deposit GBP 150 via instant banking.

Having entered the amount, he was transferred to the payment page to complete the procedure.

What’s interesting to mention is that the tester’s account was labeled as limited for deposits and bets.

Although this may seem worrying at first sight, it’s actually a part of the process. All it takes is to simply read and accept the customer funds protection policy upon making a deposit, which is why our tester did it immediately after reading this notification.

An e-mail from the casino arrived as well, confirming the successful deposit.

Deposit options include instant payment, VISA and MasterCard debit cards, PayPal, Trustly, MuchBetter, Skrill, and Paysafecard. A wide selection of currencies is supported, including USD, EUR, NZD, and so on.

When entering a deposit amount, players can either type it in or select some of the predetermined sums. Worth adding is that the operator utilizes the latest 128-bit Secure Socket Layer (SSL) encryption technology, so players won’t have to worry about the transfer of sensitive data.

Although the terms note that verification is usually conducted upon making a deposit, our tester wasn’t required to submit any documents. Speaking of:

“2.3 By law, You may only use the Services if you are eighteen (18) years old, or of legal age as determined by the laws of the country where you live which shall only be valid if the age of majority in your jurisdiction is eighteen (18) years or higher ("Legally of Age"). We reserves the right to withhold any funds in Your account until your age is verified.”

In case the proof is not submitted, the operator reserves the right to suspend or cancel the account, and/or exclude a player temporarily or permanently.

Gameplay

Following these two steps, the tester accessed the lobby eager to explore some games from the casino’s well-equipped catalog. Moleionaire from Pragmatic Play was the first adventure he selected followed by Sakura Fortune Epic Bloom by Quickspin.

Later on, he played Gargantoonz by Play’n GO, during which he scored a big win of GBP 49.60, and Moon Princess Trinity from the same studio, also landing a notable win of GBP 44.75.

Continuing to explore adventures by Play’n GO, he checked out Reactoonz 2, Viking Runecraft Apocalypse, and Rise of Olympus 100.

Our tester didn’t explore any sports games, but in case you opt to do so, mind the following:

“18.5. We reserve the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification.”

Withdrawal

Having explored multiple games, the tester decided to request a cashout. He wanted to withdraw GBP 50 via instant banking.

As soon as he submitted the request, a notification arrived to inform him that once submitted, the request cannot be reversed, according to the UKGC rules.

A confirmation mail arrived as well, to let him know that the request was forwarded to the relevant team for review.

A day later, his request was approved.

The minimum withdrawal amount is GBP 10. Processing time varies between instant and up to 6 business days, depending on the method selected.

Conclusion

All in all, the casino did well during the investigation, processing the tester’s payments maximally efficiently, plus without any fees. Not a single issue emerged to spoil his experience, confirming that the Betgrouse Casino holds all the strings.

Keep a close eye on this section, because more insights from online casinos worldwide will be added soon. Gamble responsibly!