Milestone Agreement for Better Market Positioning

Symplify, a market-leading brand in CRM and AI cloud solutions has penned another strategic partnership, welcoming one more top-performing online casino brand to its network of associates. This time, the company inked an agreement with one of the most popular crypto-friendly operators Gamdom, granting it access to an impressive range of useful tools for faster expansion.

Initially launching within the Esports space to provide frictionless payment transactions, Gamdom quickly expanded its interests into another sector with excellent potential- the online casino space. By accessing the operator’s official platform, players shall discover quite an interesting selection of games that encompasses not only all-time favorite hits but some innovative genres as well.

There is a separate section with sports and e-sports betting as well as slots, Roulette and Hilo. Let’s not forget to mention Slots Battles powered by Caleta Gaming, following the successful deal between two companies announced in February this year.

Multiple Channels of Communication

Following the cooperation, Gamdom Casino can amplify player experiences across a wide selection of channels, via a single easy-to-use interface. The crypto-friendly operator will be able to communicate with its audience through email, SMS, web push, app push, print, dynamic web, social, and voice.

On top of that…

…Symplify’s high-tech Campaign and Customer Journey Builder programs will give Gamdom the opportunity to level up its user engagement approach. Its cutting-edge solutions allow the crypto-friendly operator to design hyper-personalized customer lifecycle journeys in real-time by relying on customer events and campaigns.

Symplify’s CEO Robert Kimber declared as follows:

"We’re very pleased that Gamdom trusted us to grow its iGaming operation as it builds on the successes from the Esports domain. Our ability to communicate with players in a highly-personalized manner will drive its expansion and ensure the company’s unique offering is recognized.”

Gamdom’s Head of Marketing Christoffer Andersson described Symplify as “the perfect partner” as it can help the operator with market positioning across numerous iGaming markets efficiently. Thanks to top-performing CRM and omnichannel solutions they now have access to, the team can promote its products and services in the best possible light.

Determined to Simplify the Vital Business Needs

Established in 2000, Symplify was founded with the mission to help its associates communicate with their audience by using as many different channels as possible. At the time being, the options include 8 available channels and a variety of other practical and simple-to-use tools, among which AI-powered software.

In April 2022…

…the company has announced a strategic alignment with Finnplay, a Nordic iGaming provider. As a result, Finnplay gained access to a whole range of marketing solutions and on-site recommendations, including the wide spectrum of communication channels.

A month ago, the solutions provider inked a deal with PlayStar to expand across the fast-expanding iGaming landscape of the USA. One of the most prominent characteristics of PlayStar is a personalized approach that fits perfectly with Symplify’s philosophy and services. On-page AI and Campaign and Journey builder are just some of the tools the operator can now take advantage of.

Source:

“Symplify and Gamdom Crypto Casino Become Partners”, news.cision.com, July 4, 2022.