Support Department Welcomes One More Member

Every time a new online casino is added to our fast-expanding directory, we do our best to introduce you to as much helpful info as we can collect. Still, some questions may remain unanswered, which is precisely where the customer support team steps in.

Coming from Playfina Casino, the newly-joined rep is there to make your journey through this crypto-ready platform as smooth as possible. Available on LCB Direct Support Forum, the assistant will do his finest to provide each player with a stunning gambling experience.

Let’s Hear it for Andrew!

By opening a special support and complaints thread on the LCB forum, Andrew, a representative from Playfina Casino noted announced his presence. Aside from sharing a couple of highlights on the casino itself, the rep also noted as follows:

“I am here to assist you in resolving any issues you may have, including those related to withdrawals or bonus wagering, and ensure that your overall experience at Playfina is smooth and safe.”

One of the ways to reach out to the representative is to post your question on this very thread or send a direct message. As for the casino itself, only e-mail support is offered, live chat and phone ate not among the listed options.

This Curacao-licensed platform is mainly focused on Canada and New Zealand, but players from Norway, Germany, and Austria can create an account as well and immerse into its massive catalog of games. Equipped with multiple language options, it has what it takes to attract an international audience.

A Multiverse of Feature-Filled Games and Rewarding Bonuses

Powered by SOFTSWISS, Playfina Casino is home to an abundance of exciting releases brought to players by some of the most productive providers. BGaming, Mancala Gaming, Relax Gaming, NetEnt, Habanero, Tom Horn Gaming, and Swintt are just some of the many studios the operator collaborates with.

Divided into several categories…

…the lobby gives consumers quicks access to hot games, new, instant wins, Bonus Buy, Jackpots, card games, and Megaways adventures. Sherlock and the Mystic Compass, Bugs Money, Moon Princess Trinity, Dice Twice, Turbo Mines, Plinko, Speed Baccarat, and Multihand Blackjack are just some of the thousands of stories waiting to be checked out.

Upon landing in the “Promotions” section, visitors shall come across a noteworthy welcome package granted on the first four deposits. There are a couple of daily and weekend campaigns, as well as a valuable offer for birthdays.

On top of that, there are “Challenges”, where a player is prompted to choose a game, place a minimum bet specified in the contest’s terms, hopping to trigger a certain multiplier before anyone else does. Let’s not forget to mention the Rewards Scheme with a spectrum of benefits depending on the level.

Great Selection of Payment Options

A single glance at the “Payments” reveals a wide array of methods to fund the account and withdraw, such as VISA, MasterCard, Neteller, Skrill, Interac, and MiFinity. Knowing that a growing number of players are embracing digital payment assets, Playfina Casino added a wide variety of cryptocurrencies such as BCH, BTC, LTC, ETH, DOG, XRP, USDT, ADA, TRX, and BNB.

As far as noted in the Terms, weekly and monthly cashout limits are in line with the industry’s standards. Sums above EUR 40,000 are divided into monthly installments, while progressive Jackpots are paid out in full. Processing time varies between 24 hours and 1-3 banking days. No fees are charged.