Patience Pays off at Winstark Casino as $100 BTC Cashout Triumphs After Two Months

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October 23rd, 2023
Back Patience Pays off at Winstark Casino as $100 BTC Cashout Triumphs After Two Months

In this exclusive test we delve deeper into Winstark Casinoa relatively new name on the crypto gaming scene, established in 2022. Starting with the initial registration on July 19, we'll explore why the deposit encountered technical challenges, prompting the intervention of customer support to facilitate an alternative deposit solution.

Furthermore, we'll navigate the intricacies of the KYC (Know Your Customer) process and see how the plot thickened when our tester embarked on an initial withdrawal request of $100 in Bitcoin on July 20.

Here’s a brief introduction to the test:

  • Tester of the casino: Juggaloroscoe
  • Date of registering: WED, Jul 19th, 2023
  • Deposit: $200 in Bitcoin on WED, Jul 19th, 2023
  • KYC: Driver’s license and utility bill
  • Withdrawal requested $100 on THU, Jul 20th
  • Withdrawal received: SAT, Oct 7th 2023

This test went through a series of unexpected obstacles, mainly stemming from a discrepancy in the account's deposit history. Ultimately, a breakthrough was achieved when the player connected with Winstark’s finance department, resolving the matter successfully.

Registration

Winstark Casino offers a remarkably swift and straightforwardregistration process. Within a few moments, our tester was able to complete the entire sign-up procedure, allowing him a quick and hassle-free entry to the lobby in just a few steps, as seen below:

registration_winstark_casino

Depositing and KYC

Our tester initiated a deposit of $200 in Bitcoin on July 19, 2023. While the intention was to start the gaming journey seamlessly, a hiccup emerged. An issue was encountered during the cryptocurrency deposit process, so our tester immediately provided a screenshot to customer support on chat.

alternative-address

The dedicated support team was prompt in responding and provided an alternative address for the deposit.

deposit_successful

However, this seemingly resolved issue would later become a point of concern in our tester's experience, as it contributed to complications during the withdrawal process. Meanwhile, all deposits of 249 USD/EURO/GBP/AUS or less at Winstark have a maximum withdrawal of 10X the deposit.

In terms of KYC protocols, as a crypto depositor, our player also had to upload his driver’s license and a utility bill, while users with credit cards have an additional form to fill out.

Gameplay

During his comprehensive test of Winstark Casino, Juggaloroscoe primarily explored an array of engaging slot games, with a strong focus on BGaming titles like Savage Buffalo Spirit and Rival's Blazin' Buffalo.

Additionally, he dived into games such as Pop & Drop by Fugaso and Into the Jungle by the same provider, among others, experiencing a diverse range of themes and features.

After dedicated gameplay, our tester concluded his adventure with a total of $100 in balance, which required him to initiate the withdrawal process and finalize the test.

savage_buffalo_spirit

Withdrawal

Our tester initially requested a withdrawal of $100 in Bitcoin on July 20, 2023. However, due to a deposit-related issue where the system didn't recognize his prior deposit, the withdrawal process encountered delays. Multiple attempts to resolve the issue through customer support led to extended wait times and difficulties reaching the support team.

customer_support_withdrawal_help

Finally, on September 27, 2023, our tester made a final withdrawal request. The funds were successfully received on October 7, 2023, at 6:11 PM, marking the conclusion of the withdrawal process, albeit after a prolonged period of communication and troubleshooting.

withdrawal_successful

Please be advised that players can withdraw a maximum of €10,000 in any 24-hour period, €50,000 in a 30-day period, or larger amounts if agreed upon. All winnings exceeding €50,000 are paid out in monthly installments at Winstark, while the maximum daily winning limit for a customer is €100,000.

Conclusion

Winstark Casino offers a user-friendly registration process and a diverse range of entertaining games. However, our tester's journey revealed potential challenges in the deposit and withdrawal procedures, which may require patience and diligent communication with support.

While the ultimate withdrawal was successful, a more streamlined process is essential for an optimal gaming experience at Winstark Casino.

Thank you being a valuable part of our project “From the Players, for the Players”.

New tests are closer than you think. Play responsibly and see you soon!

“An issue was encountered during the cryptocurrency deposit process”

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