ProgressPlay Boosts Its Responsible Gambling Program with Dedicated Team and Tools

Leading white-label and turnkey platform, ProgressPlay, which has been shortlisted by the prestigious EGR B2B Awards, has just unveiled its investment in the Responsible Gaming Team and new tools to advance the company’s suite in this core area.

Responsible Gambling is a significant priority under ProgressPlay’s management team and the brand works with protection programs including ‘GamStop’ that enables players to suspend their accounts. GamStop is a completely free scheme available in the UK, allowing gamblers to restrict their gambling activities.

The brand’s current work for the certification shows that ProgressPlay has detected the risks, estimated the implications, and enabled systemized controls that enhanced the reliability and safety of information and the entire system. The brand is confident that this will lead to improved user satisfaction.

ProgressPlay is already known for its dedicated responsible gambling focus as it encourages players to restrict their gambling activity in case of potential problems. Its Responsible Gaming Team is constantly trained to identify all signs of problem gambling and makes correct steps if a player needs help or any support, providing advice via different methods such as live voice, email, SMS, and, pop-up notifications. They also have preventive steps and triggers to detect and reduce gambling issues.

Commenting on the latest milestone, ProgressPlay CEO Itai Loewenstein said: 

“Responsible Gaming is not a one-time exercise but rather an ongoing process for the ProgressPlay team. No matter how many structures and processes ProgressPlay has in place, we are committed to regularly update and review them for the benefit of increased stakeholder engagement and closer relationships with all internal and external stakeholders.”

More About Platform

ProgressPlay is forward-thinking operator and gambling brand working as a game aggregator and providing additional services. Its iGaming platform enables operators with a strong tool for optimizing their operation with a focus on responsible gambling policies. ProgressPlay is focused on providing white label solutions to modify the iGaming sector when it comes to supply and user interaction. It also provides full supervision and management tools such as segmentation tools, progressive reporting, payment and safety, statistics, loyalty, and bonus programs, paired with analytics regarding transactions and business operations.

ProgressPlay’s platform consists of 2000 casino titles including slots, online and live casinos, poker, table games, and sportsbook, accessible via a single integration to enhance the player engagement and total income. About 150 online casino providers have already joined forces with ProgressPlay to introduce their casino and sports betting offerings.

Source:

“ProgressPlay Responsible Gambling credentials boosted with dedicated Responsible Gaming Team and tools”, europeangaming.eu, June 17, 2022.