One More Curacao-Licensed Casino Sends an Assistant to Ensure Top-Class Player Experience

When a problem with an online casino comes up, it’s always nice to know that there are dedicated people ready to help you resolve it. To make things work, and ensure both sides, meaning the players and the operator, are satisfied, transparent communication is essential.

For that reason, we are particularly happy when a new representative joins our Direct Support Forum, to help us build a safe and entertaining gambling environment. This time, reinforcement comes from a crypto-friendly ZAZA Casino, a platform that displays a massive selection of games from a large number of leading providers.

Let’s Hear it for Tonya!

As usual, every newly-arrived representative welcomed to our team posts a message on the forum to greet the members. Upon creating a Zaza Casino thread for support and complaints, the assistant hinted as follows:

“Zaza stands for a new casino, new emotions, and new winnings. Our casino represents all the modern trends in gambling, and offers a reliable product and an excellent service.”

So, players who need to have their Zaza Casino-related questions answered can post them on this thread. Other than this, the representative can be contacted via direct message. Also, the operator itself has live chat and e-mail support, and relatively modest, but still quite a useful FAQ page. Phone support is not listed among the available channels of communication.

Exploring Zaza Casinos’ Games and Bonuses

Paying attention to the list of providers whose games are hosted at ZAZA Casino, players shall encounter names such as Pragmatic Play, Spinomenal, Kalamba Games, Thunderkick, Wazdan, and Mancala Gaming, among others. This means that all sorts of genres are included, such as slots, table games, live dealer games, instant wins, scratch cards, and more.

When it comes to perks and benefits…

…there’s a well-equipped welcome package, as well as weekly bonuses, daily portions of extra spins, cashback, and more. Tournaments with a jaw-dropping prize pool are found as well, giving participants a chance to have fun playing some of the finest games and score valuable rewards.

In addition to this, there’s a ‘Bonus Plus’ Rewards Program, where players complete missions, and receive instant rewards such as free spins or cash.

Security and Player Protection Among Top Priorities

Curacao-licensed Zaza Casino belongs to operators which value fairness, and proudly points out that its RNG is tested based on specific requirements which ensure no weaknesses can occur.

On top of that, the platform is equipped with a variety of limit-setting tools such as spend limit, deposit limit, and session time limit, ensuring customers can gamble in a safe and well-organized environment. To prevent underage gambling, the operator insists on age verification.

Speaking of, identity verifications are conducted when an individual exceeds EUR 500 threshold either from a single deposit and/or withdrawal, or cumulative transactions. As a part of the verification procedure, the operator has the right to request a video conference, in addition to the documents.

Have you had the chance to explore ZAZA Casino? If so, how did you like it? We’d like to hear from you, so share your valuable experience with us in the comments section below!