Wagering requirements on deposits without a bonus are something many online casino players strongly dislike. Most expect to have full control over their own money, so when they find out they can’t withdraw until they've wagered their deposit a certain number of times, it feels unfair or even sneaky.
It's one thing if there's a bonus involved, but applying playthrough rules to straight-up deposits can come off as a red flag. Yet, when it’s in line with the industry’s average, let’s say, up to 3x maximally, it’s somehow manageable, but above that, for example, 5x WR discovered while testing Cristal Poker Casino, can be challenging.
Before immersing into details of the investigation of Cristal Poker Casino, why don’t we take a quick look at milestone moments of the investigation?
- Tester of the day: RedApple
- Registration completed on May 15, 2025
- Documents for ID verification submitted on May 15, 2025, via mail- an image of his passport, a selfie with the document, deposit confirmation, and utility bill; verified on the same day
- Deposit of $200 in BTC made on May 15, 2025, and the tester received $198.82 as a starting balance
- No withdrawal attempted due to 5x mandatory wagering requirements on deposit without a bonus
While consumers do know that casinos have the right to determine Terms and rules, somehow they hope that they will be arranged in a player-friendly manner. Cristal Poker Casino apparently wouldn’t agree with that.
Wanna find out what exactly happened during Cristal Poker Casino testing? Stay tuned and read our comprehensive Cristal Poker Casino test report!
Cristal Poker Casino Overview
Cristal Poker Casino is your one-stop destination for top-notch online gaming, bringing together a massive collection of games from world-renowned providers like Pragmatic Play, Red Tiger, Play’n GO, Spinomenal, Mascot Gaming, and many more. Whether you’re into slots, table games, live casino action poker, or sports betting, there’s something here for everyone.
This Curacao-licensed & non-US-friendly online casino is built by gaming experts with a focus on security, seamless user experience, and non-stop rewards. Players can enjoy a smooth, secure environment with VeriSign SSL encryption ensuring all your info stays private. Plus, their loyalty and VIP programs keep the rewards rolling—think cashback, free spins, exclusive bonuses, and even surprise gifts.
Cristal Poker makes it super easy to get started with generous deposit bonuses and fun weekly promotions, reload offers, and instant daily cashback. The site supports a wide range of payment options, including credit cards, e-wallets like Skrill and Neteller, instant banking, and an impressive range of cryptocurrencies like Bitcoin, Ethereum, and USDT.
Cristal Poker Casino Registration
To get things started, the tester created the account on May 15, 2025, by filling in the registration form.
When it comes to account inactivity, the rules clarify as follows:
“8.1 If no transaction is recorded on your account for 6 months, the account will be considered inactive, and we will remit the account balance to you. If you cannot satisfactorily be located we are obliged by the rules of the Curacao legislations to remit your account balance to the Curacao legislations.”
Cristal Poker Casino KYC & Deposit
After finalizing the sign-up process, he went on to upload documents to verify his identity. Via the “Verify Account” option, he uploaded an image of his passport as proof of identity and a utility bill as proof of address.
However, when attempting to upload more documents, he was notified that the document limit was reached.
As one of the documents needed for ID verification was proof of deposit, the tester then decided to make a deposit of USD 200 in BTC. The amount taken from his balance was $199.90/ 0.00196454 BTC, with a 0.00000633 BTC fee applied.
After funding the account, the tester submitted the documents via mail and verify his identity. He sent an image of his passport, a selfie with the document, a deposit confirmation, and a utility bill. The confirmation that the identity was verified arrived a bit over half an hour later.
Cristal Poker Casino Gameplay
After submitting documents for ID verification, the tester went on to explore some games. The ice-breaking adventure for him was Werewolf’s Hunt by PG Soft, followed by Age of the Gods: Apollo Power by Playtech.
After a while, he switched to Dragon Hatch 2 by PG Soft and then returned to Werewolf’s Hunt. Circus Delight was his next choice, bringing him a solid win of USD 75.
Following this was Leprechaun’s Riches, after which he switched to Forge of Wealth. The next in line was Safari Wilds from the same studio as a couple of previous installments, marked with a USD 33.30 win, and a slightly bigger one of USD 36.42.
A day later, on May 16, 2025, the tester initiated his gaming session with Safari Wilds, and in less than 5 minutes, landed a mega win of USD 37.
Having finished this animal-themed slot game, the tester switched to Doomsday Rampage and then checked out Farmtastic by Red Tiger. After a couple of spins, he launched Crabby’s Gold by Play’n GO and then played Phoenix Rises by PG Soft.
His next port of call was Gates of Olympus 1000 by Pragmatic Play, after which he checked out Sugar Rush Xmas from the same provider.
The tester kept playing until he spent all his available balance, without making a cashout request. Why so? In the meantime, he discovered that mandatory wagering for a deposit without a bonus is 5x the deposit amount.
As he didn’t meet this requirement, which is, by the way, drastically above the industry’s average, he couldn’t place a cashout request.
It is further outlined that a fee will be imposed if the amount hasn’t been turned over.
Conclusion
There’s no doubt that Cristal Poker Casino has an outstanding selection of games and bonuses, and guarantees flexible transactions with a myriad of payment methods supported. Yet, its 5x mandatory wagering on deposits without a bonus cannot be ignored. Our tester wasn’t able to request a cashout due to unmet WR, which, it must be pointed out once again-is way above the industry’s average.
Have you ended up in the same scenario while visiting Cristal Poker Casino or you had more luck than our tester? Share your impressions with us in the comments section below & gamble responsibly!
Gospodja Ministarka
1 month ago
Superstar Member
Do you hear yourself? Only sometimes? When exactly? If we rely on the casino's word and phrases like "only sometimes", we will all go broke.
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Mr. Mileena
13 days ago
Jr. Member
I will reply here again... Do not count the number of deposits made to compare because i did not win on every deposit. As i wrote before, you should take the number of withdrawals made to compare. Here is the result: I withdrew 7 times and i was asked 3 times to wager 5 times. But some withdrawals made had already been...
I will reply here again... Do not count the number of deposits made to compare because i did not win on every deposit. As i wrote before, you should take the number of withdrawals made to compare. Here is the result: I withdrew 7 times and i was asked 3 times to wager 5 times. But some withdrawals made had already been wagered 5x, this explains why maybe you did not ask that time too. It is also important to stipulate that you did not ask me to wager 5x the last deposit made, but you made me wager all my 6 deposits made in the day, even if i lost 5 of them. I am sorry but i want to be clear and honest to people. Here is the proof of the mail they sent me asking me to wager all my deposits: Dear user, As we see, today you made 6 Deposits of 100 euro, which totals 600 euro. You must wager the Deposits as per our Terms and Conditions. It does not matter the amount you lost before the last Deposits, it depends on the Deposits you made in a certain day. All your 6 Deposits were made on 01/05/25, so you must wager the amount we wrote to you previously We understand that this can be frustrating, but the AML policy is a rule we must strictly comply with. Thank you for your collaboration. Best Regards, CristalPoker Finance Team
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CristalPoker
23 days ago
Casino Rep
Hello dear Gospodja Ministarka, As we wrote above - under the license request. As an example, Mr. Mileena, who made 54 deposits, were requested to meet the x5 wager only 3 times. Hope this clarify the situation and you would agree that requesting a wager requirement of x5 - 3 times from 54, is not tragically.
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CristalPoker
1 month ago
Casino Rep
Dear customers, The AMP Policy, which obligates us to request a x5 wager - is applied ONLY SOMETIMES, under the request of our license. Moreover, 99% of the customers naturally wager much more than 5x their deposits, therefore, they are not faced with this request - ever. Also, the LCB tester did not even request a withdrawal....
Dear customers, The AMP Policy, which obligates us to request a x5 wager - is applied ONLY SOMETIMES, under the request of our license. Moreover, 99% of the customers naturally wager much more than 5x their deposits, therefore, they are not faced with this request - ever. Also, the LCB tester did not even request a withdrawal. So this test is not at all accurate, because he can't confirm or prove that he was requested for a x5 wager. CristalPoker Casino is a Wager FREE Casino, where all deposit bonuses don't have wager requirements. And ONLY SOMETIMES, as we wrote above, we are obligated to apply this policy.
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Mr. Mileena
1 month ago
Jr. Member
You made me wager 5x times ALL my 6 deposits i made in the day, not only the last one, i had to wager 6 deposits of 100 euros, simply because i won 1000 on 6th deposit. So i had to wager 3000... which is just unbelievable for a casino which pretends offering bonuses wager free. Only sometimes? You made me wager 5x on my...
You made me wager 5x times ALL my 6 deposits i made in the day, not only the last one, i had to wager 6 deposits of 100 euros, simply because i won 1000 on 6th deposit. So i had to wager 3000... which is just unbelievable for a casino which pretends offering bonuses wager free. Only sometimes? You made me wager 5x on my last 3 withdrawals, this is why i closed my account. The rule is just in case players win immediately after depositing, to make sure they cannot withdraw immediately and lose the winnings.
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Cat50
1 month ago
Superstar Member
This is such useful information i hope that LCB continues to test casinos. I also agree ...5 x is a bit much .
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djmorter3
1 month ago
Newbie
Wow, a 5x wagering requirement on just the deposit? That feels super excessive, especially without a bonus attached. Appreciate the detailed review—definitely a reminder to always read the T&Cs first!
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Bixy
1 month ago
Moderator
Great thing about these LCB's testings are that we know in advance what to expect and whether to try out the brand or not. This 5x mandatory wagering on deposits without a bonus is pretty challenging for me. Thank you LCB!
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