Was It Another Trouble-Free Investigation Involving Skrill?
It’s been over a year and a half since our ambitious project “From the Players, for the Players” went live. With the help of our diligent testers, we’ve explored almost 150 online casinos and bingo rooms, paying special attention to transactions, processing times, potential fees, and KYC procedures.
This time, our tester has prepared an insightful report on non-US-friendly MamaMia Bingo, a place that describes itself as an “entertaining, inspiring and reliable gaming platform where player joy is always a priority.” Curious to see how efficient this operator is in handling payments in one of the most popular e-wallets, he funded the account and requested to cash out in Skrill.
These are the highlighting moments of our tester’s investigation:
- Tester of the day: Punakontti
- Registration date: existing member
- Deposited EUR 185 via Skrill on September 5, 2022
- KYC: no documents sent on this occasion, account already verified
- Withdrawal requested and received on September 7, 2022, EUR 50 via Skrill
Everything seems to have passed well for our tester, at least that’s how it looks based on these milestone points. Still, you know that book should never be judged by its covers, so let’s take a closer look at each of the stages of the test and find out more about MamaMia bingo!
MamaMia Bingo Overview
Licensed by MGA, MamaMia Bingo has been running the business since 2008. Thanks to agreements with the finest content developers such as Blueprint Gaming, NetEnt, Microgaming, Nolimit City, and more, it accommodates a highly-diversified selection of casino games.
Yet, despite the obvious conclusion which comes to one’s mind when observing the name of this operator, bingo games are no longer on the menu. This platform belongs to Mr Affiliate, the same group which runs Redbet Casino, Mr Green Casino, Vinnarum Casino, Bertil, and WinningRoom Casino.
As for the downsides, e-mail is the only form of support, along with a well-organized FAQ page. No live chat or telephone if something urgent comes up.
Without further ado, let’s see how our tester’s investigation unfolded!
MamaMia Bingo Registration and ID Verification
Our tester was already a registered member of this iGaming platform, so he didn’t have to go through the registration process for this particular investigation.
To join, players are required to fill in a simple form that consists of three steps. In the last phase, they are offered the option to set deposit limits.
As he hasn’t played for a while, he contacted the support department via e-mail to see if he needs to verify his identity again. He noted that his account was previously validated.
An automated reply arrived on September 6, 2022, confirming that the tester’s support request has been received.
A response arrived, letting him know that they have all the necessary documents, so there was no need to provide additional papers for ID validation.
An important rule from the Terms indicates as follows:
“4.1.1 you agree to promptly provide us with any information we request in relation to such Checks, and we reserve the right to request proof of age documentation and evidence to verify your identity, or the source of your funds, including certified documentation, from you at any time.”
Also, when a player reaches the deposit and withdrawal threshold of EUR 2,000 within 180 days, he/she needs to verify his/her identity within 30 days.
MamaMia Bingo Deposit
On September 5, 2022, the tester logged into his account aiming to replenish his balance. He wanted to deposit EUR 185 using Skrill.
The tester entered the desired amount in the cashier, after which he was taken to Skrill to confirm his transaction. He opted for mobile phone verification. Upon entering the 6-digit verification code to confirm his intention to deposit, the funds were added to his casino balance instantly.
He checked the cashier to confirm it once again, and the transaction was there, marked as “Successful” as well.
An e-mail from Skrill arrived as well, confirming that the tester has successfully funded the account.
The minimum deposit is EUR/GBP 10 or the equivalent amount in other supported currencies. Available payment options include e-wallets, direct bank payments as well as credit and debit cards. It’s important to note that players who save a credit card in the cashier can take advantage of the quick deposit option.
MamaMia Bingo Gameplay
As soon as the funds were transferred to his casino balance, the tester went on to explore the operator’s well-equipped lobby. His first choice was Worms Reloaded by Blueprint Gaming, after which he checked out all-time favorites Mega Moolah and Divine Fortune.
The next day, on September 6, 2022, he started his playing session with Mega Fortune by NetEnt, after which he tried luck with Hall of Gods. His next choice was Bonanza Megaways and Gates of Olympus.
Following these slots were Buffalo Blox Gigablox, and Mental. In addition to these adventures, the tester also launched Robin Hood Shifting Riches.
Later on, he played Koi Princess, Wild Turkey, and Dead or Alive.
MamaMia Bingo Withdrawal
On September 7, 2022, the tester decided to request a cashout. He wanted to withdraw EUR 50 using Skrill, the same method he selected when depositing.
Immediately upon entering the desired amount and pressing the “Withdraw” button, the funds arrived on his Skrill balance. This transaction was marked as “successful” in the cashier.
Just like when he funded the account, the tester received an e-mail from his payment provider, which confirmed that the transaction was finalized.
When it comes to withdrawal limits, the minimum sum to cash out is EUR 20, while the max permitted amount is EUR 3,000 for cards, that is EUR 10,000 for e-wallets. Direct bank e-payments have significantly higher limits. The available methods are similar to those players can use to deposit.
As for the processing time, it ranges between 1 to 10 minutes, or between 1-5 working days, depending on the method selected.
Despite not playing in MamaMia Bingo for a longer time, the tester didn’t have to verify his identity again. Everything went quite well, with no issues in either of the phases of testing.
Have you had the chance to deposit and play at MamaMia Bingo? If so, feel free to share your valuable experience with us in the comments section below, and as always- gamble responsibly!