Reviewing Deposit/Cash-Out process at ComicPlay Casino

Hi LCB'ers, 

Check out our report on ComicPlay Casino, and find out how this USA-friendly handled our tester's rigorous investigation process. Highlights:

• Tester of the casino: Juggaloroscoe
• Date of registering: THU, April 14^th 2022
• Deposit: $200.00 via Bitcoin on THU, April 14^th 2022
• Account verification: Driver’s license, utility bill, selfie with ID, and phone call
• Withdrawal: Requested $100.00 on TUE, May 3^rd, received $98.12 on FRI May 6^th 2022

Hi and welcome to our channel!

As you know, our test reports have been quite volatile in May, ranging from sloppy processing times to unexpected payout delays. This time, we continue to disrupt online gaming taboos by signing up with a cartoonesque casino whose integrity from registering to cashing out was proofed by our long-time tester Juggaloroscoe.

The platform we’re about to reveal is called ComicPlay Casino and it is actually a USA-friendly venue that even accepts BTC payment transactions.

REGISTRATION

The registration process with this operator began by entering personal data in a three-step form. Once done, Juggaloroscoe accepted the terms and conditions to easily open a new account with ComicPlay.

DEPOSITING

After a short inspection of the terms and conditions, our tester hit the cashier in order to make a deposit. He selected Bitcoin as his payment method of choice and topped up the balance with $200 in cryptocurrency on Thursday, April 14th 2022. This transaction was completed within minutes.

Depending on the transaction method, the minimum deposit limits per transaction vary between $10 and $50 at this place. According to the Cashier, the minimum deposit limit for BTC payments is $30.

ETH payments of less than $50 are not added to the casino account. Such deposits are non-recoverable and cannot be refunded. Therefore, if you would like to know how to create crypto wallets and use them for online gambling, see our video tutorial after watching:

GAMING

With enough funds in his balance, our tester was ready to start earning some money by playing RTG’s finest slot releases like Run Rabbit, Run, Achilles and Lucky Catch.
Unfortunately, he made very little success and decided to quit after losing almost $100.00 on all three games after 30 minutes of play or so.

When his funds reached the casino’s minimum withdrawal limit at around $100.99, Juggaloroscoe decided to navigate back to the cashier and request a payout.

KYC AND WITHDRAWAL

But before he was able to pull out the remaining cash from his account, Juggaloroscoe asked a customer support agent on April 27th 2022 to a make phone call and help him verify his identity.

This is the last step prior to cashing out since our tester had already sent his driver’s license, utility bill, and selfie with ID via email to the casino on April 16th 2022.

However, it seems that there has been some sort of miscommunication during this phase, as live chat agent was completely unaware of his documents in the system. He even reminded our player to provide finance office with a valid BTC wallet address and confirm the transfer, but…

…Juggaloroscoe did that too on April 20th 2022 via email. The agent’s solution was to “escalate the case to his manager in order to accelerate the process of KYC procedure completion” and so he did.

Our tester tried to withdraw the funds once more on May 2nd 2022, but the account was still not verified at this moment, which is exactly TWO WEEKS AFTER REGISTERING!!!
Regardless, a new agent informed Juggaloroscoe that the casino’s finance department has been informed and asked him to be patient.

Finally, on May 3rd 2022 and his own initiative, our tester completed the withdrawal process of $100.00 in Bitcoin. This cashout request was confirmed on May 6th 2022 and it amounted exactly $98.12 due to the transaction fees.

When it comes to cahsouts, ComicPlay processes a minimum of $100 per transaction and a maximum of $2000 per week. The cashout time depends on the method - for BTC withdrawals, the processing time expands up to 48 hours, plus the pending time of 2 to 5 business days.

CONCLUSION

As you can see, while signing up and depositing at ComicPlay Casino takes only a couple of minutes, the verification procedure took long while.

Although he managed to pull out his money in the end, Juggaloroscoe had to wait for two weeks without any particular reason before he was able to confirm a blockchain transaction that is normally near instant in iGaming.

Therefore, if you find his test report helpful or you had a similar experience, drop a comment below, we’d love to discuss more about it!
In the meantime, stay safe and play responsibly. Yours truly, Natasha!

Full report: https://lcb.org/news/from-the-players-for-the-players-in-dilemma-with-comicplay-casino-after-a-two-week-long-kyc-for-a-100-withdrawal

Hi LCB-ers, video report added to the original post.