Check out our latest tested casino of the From the Players for the Players project, Mango Casino. Our tester provides their full expeirence with all relevant and inportantt information. In short,
- Tester of the day: SpinWinGrin
- Registration Date: Thursday January 20th
- Deposit date, amount and payment method: 20th January a deposit of £150 was made via PayPal
- KYC or other identification methods: not requested – none completed
- Withdrawal request date, amount and banking method: On January 20th, a withdrawal request for £480.33p was made via PayPal
- Withdrawal received date: On Friday 21st January, the withdrawal for £480.33p was processed and was subject to a £2.50p fee, which meant £477.83p was received via PayPal
In this video report, we bring you our tester's genuine experience with non-US-friendly Mango Casino. Approved by multiple gambling regulators, this ProgressPlay-powered platform features a great selection of online casino games. Aside from an excellent content portfolio, the operator offers a variety of bonuses and Rewards Program.
Due to PayPal’s strict security measures, the fraud rate with this banking option is much lower than with the most alternative payment methods, which is why it is among the top choices in online casinos. That’s what inspired our tester to join Mango Casino, fund the account using this payment method, play a couple of games, and eventually request a withdrawal of slightly over £480 via PayPal.
However, the amount of money that was credited to her was slightly less than the one she initially requested. Was is because of a processing fee? Take time to watch the entire Mango Casino video report and find out all the details of the investigation!
On January 20, 2022, our tester signed up to Mango Casino as a new customer. After providing basic info such as name, address, email, telephone, date of birth, and occupation she was welcomed to the community.
Although the Terms indicate that UK customers are required to verify their ID and age before depositing and accessing either free mode or real-money play, our tester didn’t need to go through any KYC. As a matter of fact, she didn’t have to complete it in either of the stages of this particular test.
Players, though, should be aware that KYC may be required on certain occasions, including documents signed and stamped by a qualified notary or solicitor.
After registering, the tester proceeded to the cashier to make a deposit of £150 via PayPal. Having verified her identity via the PayPal app, she was redirected to Mango Casino, where her funds were ready.
A detail worth mentioning is that an automatic bonus boost and spins were attached to her deposit as well. The great thing is that players are given the option to cancel bonuses manually via their account, which is precisely what our tester did.
To deposit, players can use a variety of banking methods such as cards, e-wallets, and more. The minimum amount to deposit is £10, or equivalent in other available currencies. It can even be slightly higher for specific payment providers.
Our tester chose Agent Jane Blonde Max Volume to start her gaming session. She also checked out Tasty Treats, Slots O’Gold from the Jackpot King Network, and a couple of more releases.
When attempting to play Book of Dead, a pop-up appeared informing our tester of her allegedly active welcome offer of 20 complimentary spins. As a small reminder, this same offer was manually canceled and removed from her account, so she decided to contact the support department and seek clarification on the matter.
Heading to live chat, she was informed of a waiting time of approximately 14 minutes. During this time, she was able to play other games.
When support answered her query, they confirmed that they had removed the bonus spins offer as well, noting that she would be free to play Book of Dead with her real money. Unfortunately, this was not the case. Altogether, the tester had to contact support 3 times and log in and out before the spins offer was finally removed from the game.
On January 20, 2022, the tester made a request to withdraw her remaining balance of £480.33p. Withdrawals are processed back to the last funding method used, meaning she would receive her funds via PayPal.
Less than 24 hours later, on January 21, 2022, her funds, minus the £2.50p withdrawal fee, were placed into her PayPal account. No KYC or SOF documents were requested for this transaction.
Pending time for cashout processing is 72 hours, while the cashout times vary between e-wallets, credit/debit cards and bank transfer. At the time of testing, the stated cashout time for PayPal withdrawals is 3-7 business days. Withdrawals are subject to a mandatory processing fee of 1% up to £3 per withdrawal, or equivalent in other currencies. The maximum withdrawal per week is £3,000, while the monthly cap is £6,000. Winnings deriving from progressive jackpots can be withdrawn at once.
Except for the confusion involving a batch of casino spins which were eventually removed, the tester had no other issues with Mango Casino. Her withdrawal request, minus the mandatory fee, was finalized in a timely manner, with no ID verification demanded.
We hope this video report brought you some valuable insights into Mango Casino and its services. Make sure to read the Terms and Conditions before registering. Gamble responsibly!
Full report: https://lcb.org/news/from-the-players-for-the-players-mango-casino-a-quick-ps477-83p-paypal-payout