Reviewing Deposit/Cash-Out process at Monro Casino

Hi LCB'ers, 

if you want to see how a crypto-ready and non-US-friendly, Monro Casino operates, check out our latest report. Our tester created the account, deposited in BTC and play some games. Having completed all that, they eventually attempted to cash out via the same cryptocurrency. Highlights:

• Tester of the day: Red Apple
• Registration date: April 18, 2024.
• Deposit of EUR 200 / 0.0034993400 BTC via Coinbase made on April 18, 2024; received EUR 200.51
• KYC: uploaded a copy of passport, a selfie with an ID, and proof of payment; verified on the same day
• Withdrawal of EUR 276.03 via Coinbase on April 18, 2024.
• Withdrawal amounting to EUR 276.03 received on April 18, 2024.

Is crypto always a good choice for deposits and withdrawals in online casinos? Is it the fastest and the least hassle-free method out there?

Wanting to answer these questions, the LCB team delegated a tester to visit Monro Casino to make a deposit and attempt to withdraw using Bitcoin. Licensed by Curacao, this non-US-friendly platform accommodates a variety of amazing games from top-class providers such as BGaming, Evolution, 3 Oaks Gaming, Hacksaw Gaming, and many more. It operates under Royal Partners, a trustworthy affiliate group which runs multiple top-performing casinos.

Going through the standard procedure, the tester registered, deposited, verified his identity, played some games, and eventually attempted to cash out.

Was every single step of his investigation smooth? Were there any unexpected delays? Stay with us for a full Monro Casino video report and find out! 

REGISTRATION

Similar to numerous online casinos out there Monro Casino has quite a simple registration process, which can be completed via e-mail or social media.

Our tester entered his e-mail and password, finalizing the sign-up procedure in a jiffy. He unticked the box for personalized bonuses and went on to fund the account.

DEPOSIT

Wanting to test crypto transactions the tester opted to deposit EUR 200 / 0.0034993400 BTC via Coinbase. Available deposit options include versatile cryptocurrencies such as Bitcoin Litecoin, Tether, Ethereum, Dogecoin, and Tron, as well as Skrill, Neteller, Jeton, and cards.

ID VERIFICATION

To eliminate the potential delays and while waiting for funds to appear on his balance, the tester decided to complete KYC. He uploaded an image of his passport, a selfie with an ID, and proof of payment, and also completed e-mail and phone number verifications.

His identity was validated on the same day.

It’s important to note that larger withdrawals may incur additional documents for ID verification or verification via video call.

GAMEPLAY

With funds on his balance the tester was ready to immerse himself into the operator’s well-equipped lobby. His first and quite rewarding choice was Rich Piggies Bonus Combo by NetGame Entertainment, where he landed a win of EUR 158.80.

The tester also checked out 3 Hot Chillies Hold & Win, Hit the Gold Hold & Win, Coin Win: Hold the Spin, Luck of Tiger Bonus Combo, and Piggy Riches Megaways. He also played Alien Fruits, Piggy Tap, and Coin Volcano Hold and Win. The last game, which brought him a win of EUR 117.00 was 3 Hot Chillies Hold & Win by 3 Oaks Gaming.

WITHDRAWAL

Following quite a rewarding and entertaining gaming session the tester decided to make a withdrawal request for EUR 276.03 in Bitcoin. His first request was declined, due to the BTC wallet still being unconfirmed.

As soon as the tester confirmed his BTC address via e-mail and live chat, his request was processed on the same day, approved, and credited with no additional charges.

Withdrawal methods are similar to those available for deposits. Daily cashout limits depend on the customer’s loyalty level- Basic and Prestige can cash out EUR 4,000, Elite can withdraw EUR 10,000, whereas Supreme has unlimited withdrawals. The monthly withdrawal limit for crypto is $1,000, 000 for the first three levels, whereas Supreme has no cashout limitations whatsoever.

No cashout limits apply to jackpot winnings. Withdrawal processing takes 24 hours, but in exceptional situations, it may take up to 5 business days, if additional documents need to be submitted.

If a player fails to ager the deposit between 1x and 3x, depending on the requirements in a specific jurisdiction, they will be charged a commission fee.

CONCLUSION

As you can see, every single step of our tester’s journey went with no problems, resulting in quite a pleasant player experience. If you consider getting to know other brands operating under this group, we invite you to check other informative video reports on our channel, with details of investigations of Jet Casino, DRIP Casino, and Fresh Casino.

Stay tuned for more interesting reports and gamble responsibly!

Full report: https://lcb.org/news/monro-casino-test-report-same-day-withdrawal-of-eur-276-03-in-bitcoin

Hi all, video report added to the original post. 

Wagered bonus winning limit of 150 to withdraw after deposit.Then told I had to deposit 150 and wager it 10 times to withdraw the 150 I had already achieved wagering for.Scam bonuses like this should be prosecuted,they sneak the wording into their long T&C but not the Bonus T&C..Not good enough don't touch them.

Hey Adam, 

It is always wise to check both the general T&Cs and the bonus ones, if any. It is also good to check with support before claiming any bonuses. If you feel you received unfair treatment or the bonus you've claimed is a scam, you can post a complaint HERE  and we will look into it.