Withdrawals

One of the things that I've been trying to understand and even today after more than 20 years playing in internet casinos, I could not.
Since we use E-Wallet and make our deposits through them.
Why do we need to send bank accounts, passport, and copy of our credit card (front and back) ???
I already did this with all the E-Wallets I use, my draft was done with them and my withdrawal will be for them again. Just sign my account !!!

As an online casino player for over two decades you should have known why casinos require those documents. Casinos have guidelines to follow in order to prevent bonus abuse, fraud and many more. Your e-wallet account is not your casino account, it is also not something that officially approved by your government or it is not an official document from your country.

Sorry but in my case is made official because we pay the tax for the transaction. But I do not think this is the case, I mean that when you make a deposit with your wallet it has already been recognized and approved, that is to say it is reliable, otherwise the casinos would not agree to work with them. And it is not about bonus abuse, We are talking about deposits and withdrawals. No Bonus or Bonus abuse.

Anyway Thankyou Mojo Jojo for participating.

Every casino requires for their customers to verify their account by sending the required documents such as passport, bank account and proof of address. Even if Skrill account was an official approved document by the government , the casino cannot confirm it is really yours without the required documents I mentioned above. As far as they concern you might be the neighbour, friend, cousin, brother etc of the Skrill account holder who has access to the Skrill account and I am not saying you are but that's why casinos always require their players to verify their account to prevent fraud.

I honestly agree with the verification processes that are required from the banks, and moreso, from the casinos.  In my opinion, it is to follow the precautions of fraud and adhere to the countries and gambling regulations in order to maintain their reputation and establishments.  It is very easy to alter identification and banking documentations with the technology of today, including the photos.  And unless you have an ongoing reputation, stability, and history with the banking method and/or casino, there is no way possible for the verifying party to actually know who you are attempting the transaction(s).  Even if you are attempting deposits and withdrawals within the same brand and.or with sister casinos, it is still required to resubmit verification documentation.  And it is so easy for anyone to obtain an eWallet without even verifying your identity.  The chances of using fake names, addresses, email accounts, etc., is so easy.  Although, the rules and regulations are changing those terms of acquiring an eWallet.

So as long as you know you are legitimate and not committing fraud, and most of all want to play and win, I would just try to bare with the procedures and understand that the casinos are actually protecting all parties involved, including the player.  Because, in some cases, there are countries that have gambling restrictions to even make the transactions. This is strictly financial transactions that I am replying in regards to.  

I hope I commenting correctly and not abruptly in this forum.  And it is really from my experiencies, understanding (finally), opinion(s), and acceptance.

Thank you!

2Late4Me

Very good 2Late4Me, thank you for your comment and we are walking in the point that I intended to get to hear other players-people their personal and professional opinions regarding the procedures of deposit and withdrawal. My accounts for use are: Neteller, Entropay, Paypal, and Ecopayz and in all of them I received a phone call asking for confirmations, which I think is very important, but all this information could also be confirmed by casinos with eWallets since when we make a deposit , they only ask you for your email or account number along with the security password nothing more. And remember that you have already registered an account. usually with the same data: full name address and credit card or eWallet , telephone, etc.
When you are going to make a withdrawal using this same deposit tool, I believe that the information given in the deposit should already be sufficient since the money will go back to its source.
What do you think ???

You know, I believe all e-wallet companies such as Neteller, Skrill, PayPal etc still obligated to protect their customer's privacy and therefore they won't / are not allowed to share your personal information to a third party such as online casino. Ever wonder why online casinos requested a screenshot of your e-wallet account? Because they do not have access to your personal information of that e-wallet account. Payment companies and online casinos are two different companies and each requires ID confirmation. Another example, lets say your account at Bitstarz is fully verified and you signed up at SlotsMillion, played, won and requested cashout. It goes without saying SlotsMillion will likely request your documents to verify your account, telling them you're a verified member of Bitstarz and advised them to get the info from Bitstarz won't do the job, right? That will never work. You might think "yeah well Bitstarz is not a payment company". I couldn't agree more but even online casinos do not share their customer's personal info to/with each other.

I agree with you Mojo Jojo, what I just want to put is that when you open an account in a company Be Neteller, Skrill, Paypal, Entropay; among so many out there. Tell yourself in passing how you put some good ones, others not so much.
But let's go for the reliable, when you propose to open an account several checks are made with you and your documentation, including phone contact.
Several documents are requested and if you deliver one that does not work: your account is not confirmed and can not be used for anything, any kind of transaction. Information shared or not you went through a lot of questions and answers to open your account and it has been verified several times, and if you used one of these accounts to deposit and will use it to withdraw.
I think that from the moment that your deposit method was accepted, your word was accepted (or was it just your money) ??
And if you have any gain the casinos themselves impose as a form of withdrawal what? Your way of deposit !!
If you accepted to send "my" money to your casino, you must agree to pay me your money for me, in the same tool that you accepted, and received without asking if I was real or not; Bill was good or bad right? !!??

Lets put it this way, the casinos always welcome your money whether you're already verified or not. Those who play at online casinos without verified account are risking withdrawal delay/issues. Personally I think whenever you signed up at any online casino, the casino should request account verification first before letting you make a deposit but I guess they put that responsibility on their players. This might sound harsh but casinos only want your money, they do not care about you personally. You can see that by reading complaints against casinos. Big winners get the whole inspection procedure before their withdrawal being processed, a single small mistake by the players will lead to withdrawal confiscation. You don't see them inspecting where the big deposits came from. Anyway, back to the topic...I just recommend to verify your account first before making a deposit, once your account is fully verified you are good to go. That's the only way I play online casino. Sign up, sent docs, wait for account being verified, deposit.

Exactly, you got to the point I wanted, as you yourself said: "This might sound harsh but casinos only want your money, they do not care about you personally."
This is the topic here if they want to apaenas our money and do not care who we are or if we want something, or why we want. That I believe that the point that I have raised is valid. Trust your players or treat them as they (we) deserve to be treated.

Trust come only from players side, when we make a deposit at a casino means we trust the casino with our money. Casinos can't run based on trust, they need rules and guidelines, hence the document verification.

EXACTLY, that's why these rules are good for both. Even though they do not allow us to do this, once you deposit you will know that the place is suitable. But this is not always the case, for many and many times we are in trouble with jackpots that do not want to give up "their rich money lost or won by us players". A lot of the places I played asked me for documents that I had no reason to ask. Once when I went to make a withdrawal in a certain casino (I think it's better not to mention the name of), they asked me for all the documents they always ask of us all. I sent everything and my withdrawal did not materialize, I suddenly received a call from a person from the Casino, asking me for all my credit card details, as validity numbers and believe me asked for the password of the card that was a Visa.
Promptly I said; Why do you want my card and his numbers? I made my deposit using my Neteller account. Immediately a woman entered the conversation in place of that attendant, apologized and said that there was really no need for this information.
After this my withdrawal was released and in 15 minutes it was in my Neteller account.
And in this case there was even intervention on behalf of Neteller to know what was really happening, because they had been sought by the casino.
A GREAT CONFUSION .And why's that

I think it’s normal and good for our security but some online casino abuse of that. And so, it takes too many times. 

True, I think it's very valid, even though for the simple fact that we present these documents all is that they should rush all withdrawals. Unfortunately we know that it is not so, I just think that once these documents are presented, they do not have to keep asking every 3 months.

Exactly!

to answer your question the KYC procedure is a must in order to truly verify your identity. It is super easy to create multiple accounts or use fake infromation druing registration ( or even steal someones identity) and this is the only way online casinos can determine if a player is indeed what they claim to be. Granted its not perfect but any legit player has nothing to fear.

There is no way around it, and im sure some of these procedures will continue to evolve as those minorty of shady players ( who are making it tough for all of us legit players ) always try to find new angle and new ways to trick/defraud casinos. 

Prime example is selphie identitification holding the ID, which used to be unhreard of just few years ago and now we see it more often as a request. Im sure it will become a norm pretty soon.

I mean verification (KYC) is not that bad and I do not mind doing it at all.

You still get some casinos out there who still process withdrawals up xAmount without verification, howevever if your withdrawal is over xAmount - then they need to verify your identity.

Lets look at Speedy Casino - You do not need an account - You just deposit and play and withdraw if you win, no account, no verification, however only deposits with Trustly are allowed at this stage and because of trustly they can access your account information and thats how they already do their KYC procedure with the trustly information.

Zuga is right - These weird Selfies with ID verification request did not exist at all and lately alot of casinos need this. In my opinion absurd!

Also SOW is a very big thing these days as well. Made 100 of withdrawals now suddenly you interested in SOW verification.

Any casinos that request a verification with ID in hand or SOW from , Ill close my account immediately if I am still new there, unless I can find it in your T's and C's, which just means Ill most probably never sign up.

I do not even like Selfies personally, imagine let alone someone else sees my badly taken selfies :-).

I agree with you that our images should and should be preserved. No selfies, we have real documents and passports; what more will be needed.
I believe that we are on the threshold of a condensation of mutual information and that we will be freed from these doubts soon enough.

Let's hope so Zuga, as it will be useful to us all. So maybe we get rid of the (obscure) side of the internet and the casinos and we can play quietly.

i was denied my withdraw after years of playing and depositing at lincoln casino. i was told that another casino i have played at had listed me in a negative database. what does that even mean? to me it says we found a way to not pay you after years of taking my money just fine. can anyone explain this to me how that is exeptable?

It is not, but unfortunately works like this in many casinos. I had an account in a casino to play in download mode and decided to play in the mode without the download, I was asked to open a new account and when I accessed this account I was blocked.

Verification was only put in place to avoid money laundering nothing more nothing less

They just wanns give you a hard time about it so they do not have to pay you.For example if you win $1000 they will ask for documents and somtimes they will say they never received them so you just dont follow up and they keep your money.