A loyalty program isn't a contest.

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Last post made 1 year ago by Bama25
Bama25
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  • Bama25
  • Alabama Jr. Member 62
  • last active 4 hours ago

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  • Bama25
    • Started by
    • Bama25
    • at Jul 05, 22, 11:16:10 PM
    • Alabama Jr. Member 62
    • last active 4 hours ago
    One of my favorite casinos has recently fell off my go to list.  The games didnt change nor did the site.  Support was always top notch. The problem is a restart of tbhe loyalty program. Why is this treated like a contest? I don't care one bit if someone has more or less loyalty points than me, it's about the casino showing appreciation for a players loyalty. Hence the name. It's extremely disappointing.   #mbit...
  • Bixy
    • Replied by
    • Bixy
    • at Jul 06, 22, 07:38:40 AM
    • Serbia Moderator 3594
    • last active 15 minutes ago

    Thanks for this post from:

     

    Hi Bama25,

     

    We're sorry to hear your favorite casino disappointed you. Can you please advise us of the name of the casino?

    Perhaps we can contact them and ask for further explanation regarding their loyalty program.

     

  • Bama25
    • Replied by
    • Bama25
    • at Jul 06, 22, 01:04:22 PM
    • Alabama Jr. Member 62
    • last active 4 hours ago

    Thanks for this post from:

    Mbit casino, but it's not necessary. Just felt like venting.

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