Lake Palace - Any expereince?

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Last post made 4 months ago by Cookie17
West2025
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  • West2025
  • United States Sr. Newbie 27
  • last active 2 days ago

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  • West2025
    • Started by
    • West2025
    • at Apr 11, 26, 09:07:30 PM
    • United States Sr. Newbie 27
    • last active 2 days ago

    I am only wondering if anyone can tell me if they have successfully made a withdrawal from Lake Palce via Bitcoin and possibly how long it took?. So far they have been somewhat responsive but not really giving me a solid time frame. I am fully verified and now it up to the "Finance Team" so I'm told. It would just be nice to have an idea. Any insight is appreciate. 

  • Cookie17
    • Replied by
    • Cookie17
    • at Apr 14, 26, 02:38:08 AM
    • Serbia Moderator 1066
    • last active 1 day ago

    Thanks from:

    Hi West2025,

    Thank you for sharing your experience and congratulations on your win! 

    As you can see on our review page, pending time for Lake Palace Casino is 48 hours, and Bitcoin cashout takes up to 3 business days.

    If your withdrawal request was made during the weekend, it's possible the cashout process started yesterday.

    Keep us updated, and do not hesitate to reach out should you require any further assistance. 

    Lake Palace

    1.7/ 5

  • West2025
    • Replied by
    • West2025
    • at Apr 14, 26, 08:16:09 PM
    • United States Sr. Newbie 27
    • last active 2 days ago

    Hello. 

    It was requested officially on the 10th. However I started and completed all verification and recieved an email even. I have been told nothing but lies ever since. They changed the withdrawal status from Processed early this morning and then back to Awaiting Docs. I tried to contact them and ask what do they need and im told nothing. Then I check the status later and it still says awaiting docs. So I got into where you verify your id and it only gives me an error message. So I contact customer service only be told the opposite. I need to verify but dont give me a solution. Trying to confuse me and then the last thing Candice says is they now their "finance team" says I won on a bonus. Keeping in mind that in the "Statement" section of the Cashier it says my funds for $4850 have been processed/sent. After I got upset I logged back out then went to log back in only to discover they have locked me out. Never and I mean not even once have I been rude or difficult. They have tried every singular way to not pay me. So you know I have evidence of it all and there's a lot more that has happened right from the beginning. As I said. I have documented everything. Please help me. What they are doing is wrong and Ive been a paying customer for more than a year. I've never requested a cashout. This is my first. 

  • Cookie17
    • Replied by
    • Cookie17
    • at Apr 15, 26, 03:29:39 AM
    • Serbia Moderator 1066
    • last active 1 day ago

    Hi West2025, 

    Thank you for providing additional details.

    Since you already have an open case, I would kindly ask you to monitor it here for further updates.

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