My Experience with Roobet: Unfair Ban and Removal of Lifetime Referral Commissions

I want to share my experience with Roobet so that others can understand how they treat long-time loyal users.

Recently, my account was suddenly suspended (2025 June) for “multi-accounts,” and my lifetime referral commissions were removed. The thing is — Roobet has known about my account activity for a long time, and they even partnered with me in November last year for a revenue share deal (35% : 65%) of . At that time, I was already using the multiple accounts they now claim are a problem, and they had no issue with it then.

This makes me believe they were simply waiting for an excuse to take away my lifetime commissions — something they heavily advertise — when it suited them financially.

1. Selective Enforcement of Multi-Accounting Rules

It’s no secret that thousands of Roobet users have multiple accounts — you can see it everywhere on YouTube, streaming platforms, and social media. Yet, Roobet selectively enforces this rule.

2. Weak KYC Policy Until Recently

When I was banned, Roobet allowed crypto deposits and withdrawals without any KYC. This means people could easily create multiple accounts, deposit, withdraw, and even launder money without identity verification. After I raised concerns about this and said I would notify banks and crypto exchanges to block Roobet transactions, Roobet suddenly changed its policy to require KYC for crypto transactions. This change speaks for itself.

3. Mislabeling Legitimate Referrals as My Own Accounts

Roobet claimed some of my real referrals were my own “multi-accounts” simply because they used the same bank (ASB). In New Zealand, ASB is one of the most commonly used banks — this alone proves nothing.

Also, it’s not Roobet deciding which banks work with them. New Zealand banks themselves only allow deposits and withdrawals to Roobet through two banks — ASB and Kiwibank. All other banks block transactions to and from Roobet entirely. Naturally, many of my referrals used ASB because it’s one of the only two options available. Calling this “evidence” of multi-accounting is unreasonable and ignores the reality of banking restrictions in New Zealand.

4. Loyalty Means Nothing — Incentives Encourage Multi-Accounting

I was a long-time, loyal user who actively promoted Roobet, yet they treated me worse than a brand-new user. New accounts get bigger benefits like 20% cashback, while long-term players get their commissions removed.
By offering significantly better rewards to new users, Roobet essentially encouraged multi-accounting themselves, creating the exact environment they later punished me for.

5. Flawed and Lazy Detection System

This isn’t just about me — in some regions (for example, parts of Egypt), entire areas share the same public IP address. Under Roobet’s flawed detection system, this means innocent players could be banned as “multi-accounts” simply because they appear to have the same IP.
This shows one of two things: either Roobet has no competent data evaluation team, or the ones they have are shockingly careless in how they interpret data. Either way, their methods are deeply unreliable and unfair to players.

Conclusion:
Roobet’s actions show selective rule enforcement, sudden policy changes to cover flaws, and the removal of promised “lifetime” benefits when it becomes convenient for them. Their detection systems are also outdated and inaccurate, punishing innocent users for factors beyond their control. I believe players deserve to know how they operate, so they can make informed decisions before investing time or money into their platform.

I have hundreds of emails with roobet and i can expose it if you guys want it. Do not use roobet, there are many other better online casinos. 
Thank you

Dear G Sk,

First of all, welcome to LCB.

Thank you for bringing this to our attention and for sharing your experience with the LCB community. If you need our assistance, please send me your casino username via private message so we can reach out to the casino rep on your behalf.