CLOSED: Elegant Spins Casino experience

This place is the biggest scamming piece of you know what I made a clean deposit and was told I played a table game which I did and won $8 on and therefore my winnings are capped at 2x my deposit they stole $1357 of my slot wins where the term that I supposedly violated say I quote

"Winnings from non-slot games are eligible for withdrawal up to a maximum of twice the initial deposit amount"

so where does it say slot winnings anywhere in this ? It clearly says non slot games I won on a slot even the one agent messed up and agreed with me when I wasn't logged in and I asked if slot wins fall under this term 

Do not ever deposit here they will make stuff up and then say it is clearly stated when it clearly is not then they ignore you 

Hello Fabio919,

Thank you for sharing your experience with our members. 

ElegantSpins Casino has been placed on LCB’s Warning List due to numerous player complaints, mostly related to denied withdrawals and delayed payments. Despite our team’s repeated attempts to get in touch with them, the casino has failed to participate in the resolution of any submitted complaints.

While the majority of casinos are open to cooperation and communication is usually efficient and constructive, there are cases where certain casinos choose not to cooperate or fail to respond despite repeated attempts.

In this situation, we are very sorry, but our hands are tied. Without any communication from the casino, there is unfortunately nothing further we can do to assist you. 

After conducting our own review, we decided to place this brand under a warning status in order to inform and protect our members. You can read all the details on the casino's review page, found HERE.   

Our advice when choosing a site is to always make sure the platform operates legally in your country and to carefully review the game selection, terms, and overall reputation beforehand.

We truly regret that we cannot help further in this case and appreciate your understanding.