Withdraw waiting time

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Last post made 3 months ago by tough_nut
TELIAH
  • Started by
  • TELIAH
  • Australia Sr. Newbie 31
  • last active 9 days ago

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  • TELIAH
    • Started by
    • TELIAH
    • at Mar 25, 25, 11:59:34 AM
    • Australia Sr. Newbie 31
    • last active 9 days ago

    Hi

    i'm not usually one to complain about things but today I'm going to! :) I've been playing at My Empire Casino for a couple of years now and I've deposited a lot of money and play regularly without withdrawing much at all. About a month or two ago I finally was making a withdrawal of only $20 and it took them almost 3 weeks to process which is ridiculous! Especially when it's crypto!They just kept telling me that there are a lot of other withdrawals to process but no one usually takes that long so I won't be going there any more. Unfortunately.:(

    Empire Casino

    2.2/ 5

  • Bixy
    • Replied by
    • Bixy
    • at Mar 26, 25, 03:23:58 AM
    • Serbia Moderator 5559
    • last active 6 hours ago

    Thanks for this post from:

    Hi TELIAH,

    Thank you so much for sharing your experience; we truly appreciate it as it helps keep our members informed.

    According to their review page and cash-out time, KYC time is to take 10 business days, perhaps that's the issue. However, if you encounter any further issues, please don't hesitate to reach out here, and we will do our best to assist you.

  • tough_nut
    • Replied by
    • tough_nut
    • at Mar 26, 25, 03:24:24 AM
    • Moderator 3536
    • last active 10 hours ago

    Thanks for this post from:

    Hello TELIAH,

    We appreciate you sharing your experience!

    Crypto transactions are typically faster, so three weeks does seem quite long. However, delays can happen due to internal processing and verification.

    Hopefully, your future experiences will be smoother! 😊

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