24K Casino Support and Complaints Thread

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Last post made 1 year ago by Sydney
24kcasino
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  • Hi I'm Mark, I would like to introduce myself and our brand 24K Casino. We have over 3000 games from the best brands in the industry including the new monopoly live dream catcher edition (which can also be played with crypto). Any problems you run into please feel free to message us here.

    Best Regards

    24kCasino.com Team 

  • Hello Mark,

    Welcome to LCB. Welcome, welcome! 

    Hopefully you will accept the kindom of the Netherlands in the future. :D

    Enjoy the journey! thumbs_up

  • Welcome to LCB forum Mark! Thank you for being available to assist our members! heart

  • Welcome Marksmiley

  • Welcome Mark, glad to have you here to assist our lovely members! heart

  • Welcome to the forum!

  • You had me at Monopoly... but then you throw in Cryptocurrency and that sealed the deal! Great to have you apart of the LCB Family Mark. I look forward to checking out all your casino has to offer smiley especially the Monopoly laugh_out_loud

  • Thanks to all of you guys, Our aim is to offer everything in one place so no need to play elsewhere :)

  • hi I love this casino

  • HI guys 

     

    iv given them evidence 2 weeks ago there promo page wont load. nor will it issue bonses and iv paid for 2 bonses and there still blamming me 2 weeks later..  accusing me of fruadulant behaviour  ,, i dont see how ur shit house promo pages tech issue is somehow my doing LOL wtf..   these cunts are reall tricky and keep calling me a fruad politly  but iv subbitted evidence to show immnot   and to show im correct and they dont giv 2 shits. ,, the promo page hasnt worked in over 2 weeks at this site u cant load promos. see pRomos ,,,selct bonsues ,,, the page is down..EVERYTIJNGT ELSE WORKS BUT THAT ...    IV SENT  SCREEN SHOTS PROVING WAT IM SAYIKNG ANDE THEY JUST DONT CARE THEY BLASME ME FPOR DEPSOING AND ASKING FOR MY 1ST AND 2ND DEPSOIT BONSES  HOW SUSSSS ,, AND THEN BLAMMING ME FOR 2 WEEKS NOW  M,M,  lol GET FUCKEWD 24K CASINO U GUYYS ARE 0/100   AT BEST ,, LOWLIFE WEASELS THESE GRUBS ARE AVOID THEM LIKE THE PLAGUE ,,  

     

  • Hello Peter Verreyt,

    Could you please send me your casino username in PM inbox and we'll contact the Casino Represenative regarding your complaint. Please don't use swear words on this forum as this is not allowed.

  • Hi, We have been exceptionally friendly with the player trying to help resolve the problem even with the abuse given to staff, The first problem was after player had deposited and played at the casino he then emailed mailed and asked for bonus after credit was used. All bonuses are activated upon sign up or in the offers page within the player profile. Even though this was not the case we decided to credit him the bonus anyhow. 

    The player the made a second deposit played through credit then sent us another mail, We explained as previously before bonuses need to be taken before funds are played this is to protect ourselves from bonus abuse. he was also given this bonus too. 

    The promotion page mentioned is about up and coming bonuses which currently there are none. 

  • peter verreyt

    peter.84@outlook.com

    northPETE

  • northPETE wrote:

    peter verreyt

    peter.84@outlook.com

    northPETE

    Hello northPETE,

    We've sent your casino username to the Casino Representative. What kind of issues did you have with 24k Casino?Could you please give us some more details?

    Rated:

    2.8/ 5

  • Hello northPETE,

    The Casino Representative checked your account. Since you've been identifed as a bonus abuser and you were abusive and threatening just to get extra free bonuses that this casino does not offer, there's nothing more we can do to help you.

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