Hello everybody!

Here you'll get all info and support regarding classy & instant 7BitCasino.

* 500+ games from Microgaming, Betsoft, SOFTSWISS and Ezugi
* Bitcoins and Euros are accepted here
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Welcome!

Updated 30th Aug 2016: Mars Casino added to the LCB list

Updated 8th Oct 2020: KatsuBet Casino added to LCB list

Updated on 15th July 2024: Betzard Casino added to LCB list

Thanks, i will try you out later tonight... I won't be touching any Ezugi live games though

Welcome to the forum 7bitcasino and thanks for being here to assist our our members:)

Is the Bit Coin side of your casino US friendly?

Welcome to the forum 

Welcome to the forum and thanks for being here for us all.

Thanks everybody!

Espesially Melanie 

Welcome to the forum !

Only .02 BTC can be wagered max when taking a bonus? Don't you think that a bit light?

Hey, chocolateman

Thank you for your feedback.

We've thought about it.... and increased max bet in 2.5 times 

I have requested a withdrawal on Wednesday at 10:46am (CET) casino time ot 1.9 BTC.  After waiting over 20 hours for it to be processed I contacted support and was told I needed to submit my ID. Which I promptly did and the CSR stated that she forwarded it to department that handles payouts. At 17:30 my payout was still not processed and I contacted support again. I felt as though the rep was putting me off and giving me the run around and told me that I was "in the queue"

Your website posts a maximum withdrawal time of 24 hours.Which for Bitcoin Casinos is extremely long.  It is now going on 36 hours. What is going on with  my withdraw and why can I not get a straight answer. from your CSR ?

BTW my username  at 7bitcasino is"reddyretter" as well                   

Hello reddyretter,

I'm sorry to hear about this, the casino rep has been notified, hopefully we will get a response soon.

Thank you for your patience.

Kindest regards,
Emma

This matter isnow settled.  7bitcasino's decision was a fair one. .  Let me be clear the violation of T&C was noy due to some technicality or minute infraction.  I would reccomend 7bitcasino to any player who plans on playing by the rules. 

Overall their customer Support is one fo the best.

Glad to hear your matter was settled! I can agree that 7bitcasino is a fair casino and I respect them a lot and their support is great. I don't play there with bitcoins but usually I get my money within 24-48 hours.

Barebones! howzit!! hehe, we meet again! -

On Reddyretter's posts, I'd like to send some Kudos for the extra effort to ensure that no bad assumptions or miss-interpretations are made from "his bad" - It's a small thing to acknowledge perhaps for some, however it has high value with good vibes in my books.

I got my last withdrawal within 24 hours, that was great, but now I'm waiting for my 100$ withdrawal (from LCB shop bonus) 6 days and still nothing happened! Support told me several times that they will contact management to speed up my payment (4 or 5 days ago), but still nothing...My username: Ondrus

Well I think this casino isn't trustful and I suggest to add it to warning list.

I deposited 22.62 USD (after that my bonus arrived to my account), play a little and sees that there is no chance to win, so I asked for withdrawal 20 USD. So I played with my bonus and manage to wager it. But then Suppor told me that I have two choices:
1. cancel my 20$ withdrawal and play it.
2. accept 20$ withdrawal but they will delete 100$ bonus

I cancel my withdrawal and played with 20$ and lost it, then I asked for this 100$ bonus cashout.
Now they denied my 100$ cashout because I didn't wager 22.62$ deposited amount, which wasn't in terms so I just couldn't know it!

Support wrote me this terms:

Richard12:40
1. Players must have made a bonus free deposit after 6 of May 2015, equal or over €/$20 or 0.1BTC before the first and in between claiming subsequent free chips.

And today after they cancel my 100$ cashout told me another edited terms:
Unfortunately, this bonus is allowed for players who played with the bonus free deposit of €/$20 or 0.1BTC between claiming subsequent free chips.

So I just follow their terms. I didn't violate them. And after they warned me about this, I cancel 20$ cashout and play with it. And even after that they cancel my 100$ cashout...This is just excuses to avoid my payment.

Dear Ondrus,

We are currently investigating the issue here, will get back with a resume ASAP!

Thank you for your patience!

Wow thanks for that. I would like to say, that I played with deposited money before this whole thing happened and everything was ok...
I was writing about terms to moderators before this happen and I suggest them to add some additional text because terms was very confusing... It will be great to edit terms here on this site again to avoid this misunderstanding in the future.

Thank you, Melcb!
I've also just sent PM to you
 

I am sure that everything will be fine with your withdrawal, I have made many withdrawals thus far and without any problems. I always have made withdrawals to skrill and max waiting time has been around 2 days, maybe 3, but not more. I have had issues with chat too but I have also noticed that sometimes it has been because of my browser, that I didnt get any messages and then I would be getting emails from support, to answer my issue. Last time I spoke with them I was a little sad though, I had written them an email asking about loyalty bonus and received email with 100% match offer, as a loyalty bonus from their support. When I actually wanted to deposit and to see the details for it, I was told that min deposit for it was 100$ while in the email there wasn't such info.. And there have been times when I've spoken/ or waited for an answer to a regular question from 7bit support for 30 minutes, so I understand your frustration JennaROX. That all being said, I do trust them and am sure you'll get your winnings soon .:)

Dear JennaROX,

I am sorry to hear of the inconveniences you've experienced. Unfortunately, the chat may sometimes disconnect without an error message and this is what I assume have happened. We are working on the possible ways to fix it with the chat service provider.

Regarding the issue with your cashout - please PM me with your casino username so I could check that for you.

Dear JennaROX

Glad to hear that, thanks for the update!

Wishing you the Best of Luck and great FUN playing 

I've made a bitcoin cashout request over 36 hours ago, and still no bitcoin has been sent to my bitcoin wallet address.  I keep getting told that my request is priority and being sent to the finance department.  7Bit...may I make a suggestion?  Fast withdrawal means just that...it's FAST!  And when you play using BITCOIN, the deposits and withdrawals should be instant. Pay out winnings when a player, who has actually deposited, and played, and won, requests a cashout withdrawal.

Don't be a casino if you don't want to pay out winnings.  

:)

was just told it might be tomorrow morning before I receive my winnings.  That will make it at least 48 hours after "cashing out".  Maybe after this first one goes through, the following ones will be more "instant".

I am looking forward to cashing out the remainder of my bitcoin once this withdrawal request is finalized, and I have received my winnings in my bitcoin wallet.  :)

Please let us know once the winnings hit your account. Hope all will be fine.

Still no word from them. Not an email, nor phone call, nor a response to the email I sent them.  Do you happen to have the email address for support at 7-bit

Most grateful!!!

Help!!!

Will someone please check in with what's happening to my cashout withdrawal request? Still seems to be pending, going on 54 hours now...

We're going to contact the casino rep to tell us what 's going on with your winnings.

I like this casino. I had a good experience. 

i just received this email in my inbox, and I must say that I'm absolutely shocked that LCB is doing any sort of business, or partnership, or even is an affiliate of this type of player abuse.  This is the most ridiculous thing I've ever heard of, and I can guarantee that I didn't receive any more bonuses other than the initial percentage match plus the advertised free spins.  This is a boldfaced lie.  This is also slander. I am extremely uncomfortable right now.  I withdrew over 1.3 BTC that I won fair and square.  1 BTC converts to nearly $800 at the present moment.  I need some help, LCB.  I'm including the email I received, verbatim, below: 

~~~~~~~~~~~~~~~~~~~~~~

We see that the system added simultaneously 2 bonuses instead of one.

According to our rules p.3.5. Should the user become aware of possible errors or incompleteness in the software, he/she agrees to refrain from taking advantage of them. Moreover, the user agrees to report any error or incompleteness immediately to 7bitcasino.com. Should the user fail to fulfill the obligations stated in this clause, 7bitcasino.com has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification by the user.

We are sorry for the error occurred, but the withdrawal cannot be issued.

However, we don’t want to upset our loyal customer and came to an agreement to pay out a compensation from this cashout request.

~~~~~~~~~~~~~~~~~~~~~~~~~

Hi drjugz.

We've contacted them again to answer here on the thread. 

here was their reply to me, after I asked for further explanation:

Dear DrJugz,

We do see that you have played with the bonus freespins at our casino and you may also see it on your side from the Bonus History tab of your account. We also see that the cashout you requested has been won from a 25 freespins bonus you've played with. After checking your account we see that on December 13, 2016 21:13 the system added simultaneously 2 bonuses of 25 free spins instead of one and you have activated both of them. We are sorry for the inconvenience, however we will not be able to pay you the full amount of your cashout request as the second freespins bonus has been applied by the system error and it's described in the p.3.5. of our Terms that users should not take advantage of such situations.

~~~~~~~~~~~~~~~~~

ok.  This ain't right at all. The initial sign up deposit bonus is a percentage match, plus free spins.  I was given the match right away, which I lost, then had to contact support 3 times over a period of 2 days to find out what games the free spins were being awarded on, and how I go about activating them, or playing the spins. Sent emails the first two times, and received no response, so I went to live chat, where I was told the 100 free spins advertised are awarded in 4 consecutive 25 free spin increments (although, some of their banners on other affiliate sites advertise 175 free spins - the banner I clicked on, only offered 100)...

I was guided through the awarded spins by the same live chat agent, who assured me this was exactly how the promotion worked, and that I was staying within the guidelines of the terms and conditions as long as I did not place a single bet of over 5mBTC. So I kept my bets under that, and made it all the playthrough requirements for the winnings of my free spins.... Then made an initial withdrawal/cashout request on the 14th of December.  It is now the 20th.  

Hi there! Thank you for the post. We've checked players account and got a response from the management.

According to our welcome promotion, a user can get 100% welcome bonus plus 25 free spins for the following 4 days totalling 100 free spins for the initial deposit of 50 mbtc. In this case, player will receive all the bonuses automatically by the system with no need to contact support. However, in this particular case, the initial deposit was less than required, this is why all the bonuses were claimed by the user in chat. Freespins bonuses were added by the support representatives and then activated by the player. It appears that claiming the last set of freespins, the system added two freespins bonuses at a time, instead of one and user didn't report it to support, activated both bonuses and won from the second one.

The requested cashout is a win from the bonus that was activated after the player already used 100% welcome bonus and 4 freespins bonuses included to the welcome package, which is why this bonus cannot be considered as a no-max cashout bonus. Therefore, is was considered as a free bonus with a regular 5 times max cashout rule and player has been informed that the requested cashout will be declined and the amount exceeding 5 times the bonus will be voided.

Before making a deposit, it is always better to check the rules of the bonuses either through chat or on the bonus page and this situation wouldn't have appeared if players initial deposit would match the required amount.

this is balderdash!!

You guys sent me a 5th email, BUT I DID NOT PLAY NOR ACTIVATE A 5TH FREE SPIN SESSION!!!

I WOULDN'T BE ALLOWED TO ACTIVATE MORE THAN ONE BONUS AT A TIME.  THAT'S NOT HOW THE SYSTEM WORKS. 

I'M NOT AWARE OF MUCH OTHER THAN WHAT I'M TOLD VIA YOUR SUPPORT TEAM, BUT I DID READ THE TERMS AND CONDITIONS, AND YOUR SUPPORT TEAM ASSURED ME THROUGHOUT THE ENTIRE PROCESS THAT I HAD BEEN FOLLOWING ALL GUIDELINES TO A "T"!!!!!

Will you tell me why your "sound" system is supposedly having glitches anyways? The only glitch I have experienced, was the one of me NOT RECEIVING MY WINNINGS that I played long and hard for!!!  And I notified you IMMEDIATELY per your terms and conditions. 

Here are the 3 emails I received in my inbox this morning:

They have sent 3 emails to me. I'm going to copy and paste them here:

@5:13am

Dear David,

We have fixed your account balance (put the maxcashout) and you can withdraw now!

Thank you for being a loyal customer

@5:19am

Dear David,

Your cashout will be denied and cleared to the 5 times maximum cashout from the free spins result in accordance to the free bonuses rule at our casino.

@5:21am

Dear David,

Your cashout has been denied and cleared to the maximum cashout of 5 times from the free spins result in accordance to the free bonuses rule at our casino.
Now you're welcome to proceed with your cashout request and your transaction will be approved.

~~~~~~~~~~

THIS IS ABSOLUTELY ABSURD, and CHICANERY at its finest!!!

Wondering what gaming commission is licensing you...hmmmm

They took my cashout of 1.376 BTC and cut it down to 0.2BTC??? THIS IS ABSOLUTELY UNREAL, AND THE WORST POSSIBLE SCAM OF ANY CASINO I'VE PLAYED AT TO DATE!!!

THIS SHOULD NOT BE TOLERATED!!!

This email I received from them covers me on my initial deposits. 

"Thank you for your email.

In order to receive the 100% bonus on your first deposit + 100 free spins after playing you'll need to make a 0.05 BTC deposit. Bonuses are activated on the amounts not less then 0.05 BTC. So you can just add the lacking amount and come to our 24/7 Live chat, so we will be able to add  the bonus immediately.

Let us know if any questions arise."

Thank you for your posts. As it has been mentioned before, the bonuses were not issued automatically because the initial deposit was less than required, this is why all the bonuses were claimed by the user in chat and added manually by our support representatives. Freespins bonuses were added by the support representatives and then activated by the player.

After playing with a match bonus of 100% and 4 sets of bonuses of 25 free spins advertised in our welcome promotion, user played with another bonus which has been added due to a system glitch that added two bonuses simultaneously instead of one, as the last set of freespin bonuses.

The requested cashout is a win from this bonus, it was activated after the player already used 100% welcome bonus and 4 freespins bonuses included to the welcome package, which is why this bonus cannot be considered as a no-max cashout bonus. Therefore, is was considered as a free bonus with a regular 5 times max cashout rule and player has been informed that the requested cashout will be declined and the amount exceeding 5 times the bonus will be voided.