Azino.cc Support And Complaint Section

Petr Slavich Casino Manager of Azino will be happy to answer any of your questions.

Helpful information:

• License: You can find link to validate our license in the footer of the screen https://azino.cc
• Anonymous play at Azino.cc. How to play anonymously with 100% crypto one-click registration
• Responsible Gaming with Azino.cc:  Learn more
• Jackpot Winners: Find people who won jackpot at Azino.cc
• Register at Azino

 
Latest news:

• Azino has recently launched a Help center: https://help.azino.cc

Welcome to LCB forum Petr! Thank you for being available to assist our members! 

Thank you, Sydney!
I look forward to help and support LCB players!

Hi Petr, welcome to LCB! 

H Petr! Welcome 

Hi Petr and welcome to LCB forum!

hey Petr, welcome to our forum! 

Welcome to our forum Petr. Hope you'll have a great time with us and our members. 

Hello, welcome to LCB forum Petr! 

Hi Petr, 

Welcome to the forum! Glad to have you here to assist our members! 

Hi Petr, nice to have you here.

Thank you everyone!

We prepare a special promotional pack for the LCB players and members! We hope to make it available to everyone at lcb by next week! 

with warm regards,

Peter

I deposited 50 EUR on 27/12/2019, and is still showing as "Processing". Today is 15/01/2020 and money still processing, looks like scam website. I contacted with them several times but no updates. After 3 weeks just received email from them-Cinderella. She asked is my issue already sorted, I told that not and she disappeared again. So no customer service, just took money from my bank account and disappeared. Try to avoid this guys!

Hi Vareibus, 

Please send me your casino username in PM inbox and we'll ask The Casino Rep to check what happened.

Hello, Vareibus!

I'm sorry to hear you had such  bad service from our project.
Can you please let me know your player id, and I will check the situation with your deposit.

with regards,
Peter

Hello Mr Petr Slavich, I registered in your casino last year , you requiered many thing to verify my account, still, a live video asking for verification.

I played at your casino in your live dealer games, I had the luck to win.

I requested some withdrawals, you sent the first one to me, I use Payeer as a payment system.

I deposited 3 o 4 times of 200 usd, after 3 weeks I could win some money and I requested a payout.

You said that game provider were investigating me and you had to wait for it.

There were other e-mail interchange which blamed me from doing impropper things.

In the end, you decided not to pay, the amount were close to 2000 usd 

I made some complaints last year which you discharged.

Could you tell as why you decided to confiscate my funds and close my account?

Why did not you just pay what i won and then told me to close my account? Which rule did I break?

We have sent many e-mail each other last year

my user e-mail is esterschur@gmail.com

regards

ester

Hi esterschurlcb,

Thanks very much for your feedback. We're going to get in touch with the casino rep. Keep an eye on this topic. 

Hi Ester!

Thank you for your request and explanations. Let me find out what has happened, and I will revert to you with the answer.

Kind regards,

Selesta Brown

Thanks Melissa and Selesta

Hi Petr, nice to see you write here, in the end , you decided not to pay my winnings due to a comment from a game provider. 

You allowed me to deposit and play for weeks, there was not problem until I was lucky enough to win 2 times

I believe, you should have paid what i won before blocking. Game provider just did not want anyone to win, they asked for complicated explanations and proofs, 

I apprecciate if you tell us the cause you confiscated my winnings, and I thank you tell me how much you denied to pay

esterlcb

Thanks for the update. We're going to ask the casino rep for the feedback.