CAMPEONBET, EvoBet, Svenbet Casino, CampeonUK, Evoreels, Svenreels, Svenplay, Sons Of Slots, Lapilanders, Supacasi, Playfast, Treasure Spins Casino Support and Complaints Thread

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  • Welcome to Campeonbet Casino!

    Our Casino sections offers more than 20 providers including amongst other Netent, isoftbet and NYX with more than 2000 games. Regularly we run Tournaments for our customers with great awards! Live Casino section is also amazing with Evolution and Ezugi to be the most popular ones! There you can have the thrill of playing with Live Dealers all amazing games; from Blackjack and Roulette to Casino Holdem.

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  • Welcome to LCB forum Campeonbet Casino Rep! Thank you for being available to assist our members! smiley

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  • Welcome, CampeonCasino to our forum! 

    Hope you'll enjoy here with us and our members! smiley

  • Hi! Are u going to add microgaming and yggdrasil soft? 

  • Welcome on board Campeonbet Casino! smiley

  • Hello all and thank you for such a warm welcome!

    @TIMUR, Microgaming is on pipeline to be added it in the future. However, the addition that comes in the early days of January will be Betsoft.

    Yggdrasil is not yet in our plans but I have already passed their details to our relevant department for further evaluation.

  • Welcome smiley

  • How about Big Time Gaming and WMS ?

  • Hello and Happy New Year!

    Big Time Gaming and WMS are not on our plans just yet. Currently we are offering Casino Slot Games from 20 providers.

  • Happy to announce that Betsoft is now up and running on our website!

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  • Welcome to LCB forum Campeonbet smiley

    Verification of documents takes a long time. I sent my documents for verification of my account, two documents were accepted but did not accept my certificate of residence. however I have always checked my account at other casinos with this same certificate.

  • In the end of March I started playing in Campeonbet. I won 3 800 EUR right from the start. So, I began verifying my docs. I submitted all the documents via email. Everything was submitted including the utility bill. But this is just impossible - every time I am sending something the casino is rejecting based on some kind of reason. And every time they come up with a different excuse. That just seems impossible. The casino seems to just mess with the players so not to pay the win.

  • Hi Angel666,

    After reviewing your case the casino informed us that you didn't provide them with the verification documents so you didn't pass the KYC checks. They also tried to reach you via telephone but with no success. 

    Please note that in order for them to issue any bonus or payout your money you need to provide the documents so they can verify your account. You need to provide valid docs in order to be paid out. 

    Hope this helps.

    Cheers

  • Hey! 

    I provided the valid utility bill. About the call - I will be happy to talk with the casino. I would be able to accept the call around 5 pm Monday or Wednesday same time. Overall i am quite busy these days, but this time will be fine for me. I can send the utility bill once more if this is necessary.

    Best,

    Angela  

  • Angel666 wrote:

    Hey!

    I provided the valid utility bill. About the call - I will be happy to talk with the casino. I would be able to accept the call around 5 pm Monday or Wednesday same time. Overall i am quite busy these days, but this time will be fine for me. I can send the utility bill once more if this is necessary.

    Best,

    Angela

    That's great. Please send them the missing documents and I guess they don't have to call you. Please keep us posted. 

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