Casino 1920 and Vegas Nights Casino

Hello everyone,

This is Bart Andrews from VegasNightsCasino and Casino1920.

I am happy to represent our brands here at LCB.  Hi everyone

So - to tell a few words about our casinos - we have launched this year in april, so we are quite fresh casinos

We amazing slot games,  card games and roulette. We also have live games that I definitely recommend

It is my pleasure to provide direct support to LCB members and answer any questions you might have. Please do not hesitate to get in touch with me at any time.


Please to be the LCB member. I'm looking forward to interacting with you!

Bart Andrews

Welcome to the forum:)

Hi Bart,

Welcome to the forum. 

Here is a few terms that make you wonder more:

"Withdrawal requests will require a minimum of twenty-four (24) hours and a maximum of twelve (12) business days after approval to be finalized."
12 business days? 

"Casino 1920 shall automatically decline any and all withdrawal requests from member accounts designated as “High Risk” by our security department. "
So if you win and we dont want to pay you, we will make you high risk .....

Withdrawal requests will require a minimum of twenty-four (24) hours and a maximum of twelve (12) business days after approval to be finalized."
12 business days? 

Yes that is rather vague and poorly written term. And I am keen to hear an explanation and a reason for such a rule.

Does it mean that it can take longer than 12 biz days since there is an approval period as well?

As they state : "  Vegas Nights Casino shall review all withdrawal requests within seventy-two (72) hours Monday through Friday. Requests made after 12PM EST on Friday shall be reviewed the following Sunday."

Also under your FAQ page there is another withdrawal term concerning the wire transfer which is contradictory to the up to 12 biz days rule:

" Bank transfer – time frame for delivery is 10-14 working days."

Also what would be the withdrawal time frame for the worst case scenario?

I agree Zuga especially when it comes to Topgame casinos. You really must watch them very carefully. This software company is roguish at best.

it seems that Bart Andrews is avoiding this topic like a plague ...

Yes I've noticed that too. But this is Top Game the rogue of rogue software. What do you expect?

Hello everyone,

At first I'd like to apologise for the delay in responding to your concerns.

I wasn't avoid the topic but we have had a small technical problem
From now on, the replies will posted in a timely manner

Jerry, our very experienced casino manager will be working with you guys from now on.

He's a really cool guy (and you don't have to wait ages for him to reply )

Regarding the terms and conditions - thank you for pointing that one out ! we are already working on that and fixing the inconsistency.

I hope the cooperation will be smooth now on !

You should also tell people that your ND bonus can't be cashed out. But its play money only. Which shouldn't be given as play money. Because one can simply logon in FUN mode to test the games...

Hi LCB'ers, sorry for the hold up.

First of all, for all LCB'ers we got a free and cashable  $35 sign up bonus ( max cas out is $150), you guys can find it in the other topic.

And the main thing, our free non cashable bonuses are not fun money, sure you cannot cash them out but you still can gain from. You do generate comp points, those can be later exchanged to a cashable bonus with a low wager.

Oh and about the withdrawal time;

Most of our withdrawals are processed within 24h-48h. Sometimes delays happen but not often and we are always trying to speed up this process (if we can).

The 12 business days in the T&C are only to represent the maximum time to finish the whole process, but it doesnt happen often.
Best regards to all of you guys!

Ok good, Now fix this part here "Casino 1920 shall automatically decline any and all withdrawal requests from member accounts designated as “High Risk” by our security department. " If someone deposited and won. You should pay their withdrawal and close their account if they are deemed High Risk. Don't accept a bet and then decide to enforced this term when you see fit.

Yes, that one will be definitely changed. We are working on optimising our Terms and Coniditions to be more player-friendly.

And of course I will notice all of you here when the changes will take place.

Best Regards

That's great. You are on the right track to being a standout casino. Top game has a bad name, and some of us wants to be 100% sure before we deposit there. You seem to be taking the right steps to separate yourselves from such a label. I am looking forward to depositing in the near future.

It is definitely the right step... however I would still love to see those withdrawal times reduced to be more player friendly.

E-wallets should be made within 24 hours. And bank wires 3-5 biz days which is a standard for all the reputable brands.

HELLO EVERYONE

THIS CASNIO IS A VERY NICE PLACE TO GAMBLE FOR REAL MONEY OR JUST FOR FUN 

IVE ENJOYED THE TIMES IVE BEEN HERE THE SUPPORT PEOPLE ARE WONDERFUL.

BUT I WENT TO VEGAS NIGHTS CASNIO, AND THE SUPPORT PERSON WAS VERY RUDE EVEN BEFORE I ASKED OR NEEDED ANY HELP. THEN WHEN I TREID TO EXPLAIN SOMETHING  TO HER SHE HAD NO IDEA WHAT I WAS TALKING ABOUT ..  I WAS PLAYING THE SLOTS  AND I HAD HIT 3 CHERRYS IN A ROW (BOTTOM) AND 3 BARS ( ANY BARS) ON TOP. BUT I DIDNT GET PAID FOR EITHER OF THEM THEN I HIT 3 BARS AGAIN AND STILL DIDNT GET PAID FOR THEM.  SO I ASKED HER WHY THEY WERENT PAYING OFF..  HER COMENT TOME WAS HAVE FUN LOSING UR MONEY.  AND WHEN I ASKED AGAIN SHE ACTED LIKE SHE HAD NO IDEA WHAT I WAS TALKING ABOUT.  I MEAN THE WINNIGS WERENT BUT MAYBE 1.50 ALTOGETHER.  BUT THE POINT WAS I WAS HITING THINGS THAT SHOULD HAVE PAID SOMETHING. I CHECKED THE PAYTABLE.  SO I KNEW THEY WERE SUPOOSED TO.  SHE ALSO MADE COMENT THAT IM JUST UPSET CAUSE IM LOSING ALL MY BONUS.  AND WHEN I TRIED TO EXPLAIN AGAIN SHE SAID I COULDNT GET A WITHDRAW UNTILL I MADE A DEPOST,  I HAVE NO IDEA WHERE ALL OF THAT CAME FROM BUT I NEVER ASKED HER THAT. I KNEW I HAD TO MAKE A DEPOIST FRIST BEFORE ASKING FOR A WITHDRAW. 

IVE ALSO SENT A COMPLAINT TO THE BOSS ( I GUESS) BUT HAVEN T HEARD BACK HAS OF YET.  NO RESPONSE YET.  BUT I JUST FEEL IF U HIT SOMETHING BIG OR SMALL U SHOULD GET IT.  I REALLY DIDNT CARE ABOUT THE MONEY HAS I DID HER BEING VERY RUDE. IT WAS LIKE A BIG BLOW THE MY HEARD. HER NAME IS DEBBY FROM VEGAS NIGHTS CASNIO.  I LIKED THE CASNIO UNTILL SHE OPENED HER MOUTH AND ALL THAT CAME OUT WAS MEAN THINGS. I HADNT SAID OR DONE ANYTHING  TO HER  THAT WOULD CAUSE HER TO DO THAT. 

ANYWAY I THOUGHT I WOULD SHARE THAT CAUSE I JUST FELT SHE HAD NO RIGHT TO COME AT ME LIKE THAT. 


BUT STAY AT THIS CASNIO THE SUPORT PEOPLE ARE AWSOME HERE AND THEY WILL GO OUT OF THIER WAY TO HELP U WITH WHAT EVER U NEED.


GOD BLESS U ALL

DIANA

Dear Diana,

First of all I would like to apologize you for all the inconvenience that you have occurred while chatting with Debby.
I want to assure you that situations like that are not on a daily basis at our casino. The happiness and comfort of our players is our highest priority.

I have added something nice to your balance to compensate the inconvenience. Hope that you will stay with us and you will see on your own that we do provide our players not only with great bonus offers but also excellent customer support service.

You also have mentioned that you tried to contact with me about that matter. I am really sorry but I have checked all the archive and didn't found any message from you. But thanks to you I will look up at this and make sure that it will never happen.