Casino Intense Support and Complaints Thread

Last post made 2 years ago by Sydney

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  • Hi all,

    My name is Neil and I am working Intensely with Casino Intense study. Our Casino has been live since 2018, but we have only really been marketing since early 2020 so we have had time to make Casino Intense a brand that will give you the best gaming experience. 

    We can offer hundreds of games with many of the top game providers and our goal is to deliver the ultimate gaming experience for all our users with a smooth and streamlined site, regular bonus offers and live support all just a click away.

    Should you have any questions or comments about our casino dont hesitate to post on here and I promise to get back to you as quickly as I can and as always your feedback is greatly appreciated.

    I hope you enjoy Casino Intense just as much as we do.

    Thank you & best of luck


  • Welcome to LCB forum Neil! Thank you for being available to assist our members! heart

  • Hi Neil! Welcome to our forum smiley

  • Thank you for the warm welcome smiley

  • Welcome to the forum Neil i_love_lcb

  • Welcome to LCB forum Neil! thumbs_up

  • Welcome on board, CasinoIntense. Thanks for joining our forum. heart

  • Welcome Neil smiley

  • Hi Neil, welcome to LCB forum! smiley

  • Hello Neil, welcome to our forum! thumbs_up

  • How do I join

  • Hi Evanshi

    Do you mean how do you joing the casino? if so you can find us here - and from there you can register an account and play at Casino Intense.


  • Evanhsi wrote:

    How do I join

    Hello Evanhsi,

    You can go to Casino Intense HERE. Then click on 'Join Now' button on the top right corner of that page and fill out the required information.


    3.2/ 5

  • Welcome Neil, tnx for joining us! i_love_lcb 

  • A warm welcome to you Neil / Casino Intense!

    Good to see you also on this forum :) !


    2.5/ 5

  • Hi Neil,

    Maybe you can help with my withdrawal that has been pending since 26th Nov. All documents verified and 2 deposits made.

    Been waiting for €470 to be processed.

  • Hi Cranders79

    I will be more than happy to help, but can you send me a private email to >email removed by moderator Sydney due to privacy reasons< as I dont want you to disclose private information on a forum.



  • Hi Neil @ Casino Intense are you available on this forum and able to provide me with your contact details please?

  • Hello Lottie48,

    Could you please send me your casino username (the email you've used to register at the casino) to PM inbox and we'll notify the Casino Representative.

  • Hello Lottie48,

    Thanks for providing us with your email address. We've sent an email to the Casino Representative and asked him to get back to you.

  • Hello Lottie48,

    We still haven't received a reply from the Casino Representative. We've sent them another reminder email.

  • Hello Lottie48,

    We've received a reply from the Casino Representative. Here's what he says:

    "We're taking care of this already. The player asked for a refund and it's in process, and he will receive his money back in the next 5-7 days.
    If the money does not return to his account, he just needs to inform our support on live chat and update the bank."

  • Hello. Registered at Intense Casino. Won € 200. On April 9, I put 200 on the output. Passed a test that lasts 14 days. On April 23, they said in the chat that I passed the verification and the money will go to my wallet. Since then, in the chat, there are only excuses that the money will come in. The money does not come.

  • withdrawal of moneywithdrawal of money

  • depositdeposit

  • depositdeposit

  • chatchat

  • Hi pushcin,

    Please private message me your account details and we'll notify the casino rep about your complaint. 

  • Hi pushcin,

    We received your account details. The casino has been notified. Keep you posted. 

  • Hello pushcin,

    We still haven't received a reply from the Casino Representative. We've sent him a reminder email today. Keep you updated.

  • The money was paid. Thanks for the help)))withdrawal of money

  • Hello pushcin,

    Thanks for letting us know! We're glad to hear that. We received a reply from the Casino Representative. He says they had some issues with their skrill account and they couldn't make the payout. The issue was fixed on Friday and they've sent you the payment today.

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