CWC | High Noon | Lucky Red Casino | Aladdins Gold Casino Support and Complaints Thread

Hi all,

Club USA Review
Lucky Red Review
Aladdins Gold Review
High Noon Casino
Buzzluck Casino

My name is Martyn and I am the first point of contact for the above casinos.

Should you have any issues please let me know. Probably best that you send me a personal message so that I get to see it quickly.

Thanks and speak soon.

Martyn.

HELLO MARTYN i have sent Support a letter RE a technical issue. I have not yet received a response.  Can u take a look at my acct pls? and also... if i am eligible for those rewards that you had mentioned for Jade as well. THANK YOU

Hello Martyn, I often see post of players receiving personal code for free chips and I was just wondering how could one be eligible to receive one because I used to often make deposits at Club World and never had made any withdrawal even after winning a large amount and so I had stopped.....then I started depositing at lucky red and although I would use the deposit bonus offer I had no luck with the games, I have just recently deposited in Aladdin's Gold but I am very hesitant with being a regular depositor because the even if the casinos are honest casinos, I don't really feel like I am being valued as a depositing player, regardless of the amount I deposit is how often I make the deposit. I would really appreciate if you could explain to how a player is considered for free chips bonus .

Hello Martyn, you replied to my pm a few days ago and I replied back to you and haven't heard anything else from you username:biglean

I just want to say I LOVE Club World!  I deposited $30 at 9:30 last night, 10 minutes later I requested a withdrawal of $200, and at 8:30 this morning it was already in my ewalletXpress account!!!  AMAZING!!  This goes to show that it CAN be done quickly and easily.  There is no reason a withdrawal should take a month or longer!!  So again, I say, I LOVE Club World!! 

Yes, can you please PM me the deposit special you are offering me! Thanks Martyn, Kim

Hello Martyn, you replied to my pm a few days ago and I replied back to you and haven't heard anything else from you username:biglean

Hi Kim, I have followed this up with the casino manager and at this time we cant offer you a free chip. We can however offer an increased deposit coupon giving you a better deal on your next deposit if that would be of any interest to you?

Let me know.

Cheers,

M

I just want to say how impressed I am with the Club World group of casinos.  The customer service is OUTSTANDING!  It's obvious that they want to do right by their customers, which is rare and absolutely refreshing.  Also, there is a wide variety of deposit and withdrawal methods, the withdrawals are lightning fast, they always have the newest games, etc. etc.  I could go on all day...  Anyway, on live chat this evening I spoke with a rep named Julie and she was so pleasant and accomodating, it actually felt like "customer service"!  Thank you, Julie (if you happen to read this) and thank you Club World casinos!! 

amyspear

I agree 100%! Could not get a better casino, customer service is excellent, and have never had a problem cashing out! WTG Club World, you really ROCK!

LH

I play at all 3 and all 3 are great for fast payouts.  I just cashed out $500 at Club World from a free $50 chip.  No hassles.

medtrans

That's awesome, medtrans!  Congrats on your win!!

My opinion is I have deposited soooooo many times at CW and have only recieved one time a free chip so I dont deposit there anymore!