CWC | High Noon | Lucky Red Casino | Aladdins Gold Casino Support and Complaints Thread

188,556
views
559
replies
Last post made 2 years ago by MelissaN
CWC-Martyn
  • Started by
  • CWC-Martyn
  • United Kingdom Jr. Member 99
  • last active 5 years ago

Readers of this topic also read:

  • Some love them, others hate them, but one thing is certain – branded slots are making a comeback in 2022 and we can’t wait to see the latest iterations of popular TV shows, movies, video...

    Read
  • LegendPlay Casino Review Sign Up Bonus:100% up to €/$500 2nd Deposit Bonus:75% up to €/$300 3rd Deposit Bonus:50% up to €/$200 + 50 Spins Sign Up Bonus - Canada:100% up to C$750 Sign...

    Read
  • House of Spades Casino Review Sign Up Bonus:100% up to €/$500 + 100 Free Spins Sign Up Bonus - Canada:100% up to C$750 + 100 Free Spins Sign Up Bonus - New Zealand:100% up to NZ$1,000 + 100 Free...

    Read

Please or register to post or comment.


  • Lets see,I've seen a few posts in this Forum about asking live chat for a comp and they get one.Well i have no idea Who's kissing who,but i have dep over 300.00 in the last few days and did crappy.Asked for a free chip and was told (we don't offer free chips) So all of you saying you received a chip are lies in my book.

    Well I am definitely not gonna call any of my friends here liars, however I am a depositor(was) and have asked and they always told me no too! So they are deleted from my computer!
  • I wonder if they have changed their policy at these casinos?  I play at all three and have always gotten a free chip when I ask.  But yesterday I asked at Lucky Red and was told no.  I was kind of shocked as that was the first time I couldn't get one. 

    medtrans


  • Lets see,I've seen a few posts in this Forum about asking live chat for a comp and they get one.Well i have no idea Who's kissing who,but i have dep over 300.00 in the last few days and did crappy.Asked for a free chip and was told (we don't offer free chips) So all of you saying you received a chip are lies in my book.


    i can understand how u feel..but i will show u my deposit history...and u will see that every time i deposit i go to chat and ask for a free chip....as long as i did not take a bonus with my deposit i have never een denied a free chip if i deposit 30.00 go to chat after i lose i get 15.00 free chip with 10x playthrough and 10x max deposit...ALWAYS....

    and it is not a certain person you have to ask every chat person i had gave me a free chip...

    p.s. all my deposits were made at club world
  • my chat from club world today..i wrote after i read in another forum about january loyalty bonus..

    Dawson: Hi how can I help?

    CURTSONLYLOVE: hellodawson i read in a forum about loyalty ndb for depositers in december...well i made plenty of deposits in nivember and december and i did not receive any loyaly ndb....does club world appricate my business or not?

    Dawson: Have you checked your eamils for your jonizia711@yahoo.com account?

    CURTSONLYLOVE: yes

    CURTSONLYLOVE: have not received an email from club world in a long time

    CURTSONLYLOVE: a very long time the only emails i get from them is when i deposit

    CURTSONLYLOVE: confirming my deposit

    CURTSONLYLOVE: i also check my mail in the casino but have not received any there either

    Dawson: Right. Our promo team deal with all the loyalty bonuses but they only work Mon - Fri so I can't give you an answer as to why you haven't received one. However In the meantime i can give you a free chip today.

    CURTSONLYLOVE: ok ty dawson i truly appricae it

    Dawson: Bonus is now in your account. 10x Playthrough 10x Max cash out. Excluded games - Baccarat, Bingo, Craps, Poker, Roulette & Sic Bo. The bonus is non cashable. Good Luck.

    CURTSONLYLOVE: ty so much dawson


    p.s. i think i didnt receive the email from them because i opted out of receiveing emails from them...got tired of receiving them almost every other day...but i will go back on the mailing list so i dont miss any more bonuses they have in store for me

    p.s.s. bonus for 25.00 free


  • CURTSONLYLOVE - can i ask you how much you deposit monthly at club world?  i have deposited over $200 this month at aladdins gold after not playing there for several months (because i never won).....i followed your example and asked for a free chip today and was told "no".......i do use bonuses but i don't make huge deposits so these are no big deal....if i like a casino i could spend $500+ easily in one month...not sure if this is enough to get free chips, just wondering......thx!


  • CURTSONLYLOVE - can i ask you how much you deposit monthly at club world?  i have deposited over $200 this month at aladdins gold after not playing there for several months (because i never won).....i followed your example and asked for a free chip today and was told "no".......i do use bonuses but i don't make huge deposits so these are no big deal....if i like a casino i could spend $500+ easily in one month...not sure if this is enough to get free chips, just wondering......thx!


    on a hole i deposit a medium amount..but it does not matter how much i deposit..if i deposit 25.00 right now and lose i go to live chat tell them i made a couple of deposits and they will give me 10.00 on 25.00 deposit 10x -10x...now if i made a eposit and used a bonus and go to chat and ask for a free chip they will say they cant offer me a free chip at this time...if i dont take a bonus i get a free chip every time...my highest free chip being 50.00 and the loweset is 10.00

    p.s. my mouth dropped when u said they told u no...i cantt understand y people say they dont get free chips..i actually got the idea from here when a poster said that they go to live chat and get free chips at club world

  •  
    on a hole i deposit a medium amount..but it does not matter how much i deposit..if i deposit 25.00 right now and lose i go to live chat tell them i made a couple of deposits and they will give me 10.00 on 25.00 deposit 10x -10x...now if i made a eposit and used a bonus and go to chat and ask for a free chip they will say they cant offer me a free chip at this time...if i dont take a bonus i get a free chip every time...my highest free chip being 50.00 and the loweset is 10.00

    p.s. my mouth dropped when u said they told u no...i cantt understand y people say they dont get free chips..i actually got the idea from here when a poster said that they go to live chat and get free chips at club world 


    Ah ha!  The bonus must be the key.  I normally don't take bonuses, but I did take the 150% bonus the last time at Lucky Red.  Good point.

    medtrans
  • Here is a post that is got me pissed.I was playing T-Rex on club world and all of a sudden the Random jack pot flashed and the Reels didn't stop.Then a message popped up saying (Progressive Jackpot Balance Error) Please contact support for more info.Then it said This game can't be played at this time.I had to close out the game and re-enter it.Jackpot was over 6,200.00 at this time.I called and Nobody has heard of this error.Well this is funny because i talked with other sites and this error does happend from time to time Right after the Jackpot has been Hit.I sent email to Support about this and asked them to look into it.I have yet heard back from them since. I know for a Fact that i hit the jackpot and for some Reason it didn't add to my balance so i received this Error.I feel that i will be screwed outta this win and that i will get a email saying that the game had a problem and that the win is Void.This is how they control who gets paid etc.I want you all to let me know what you think about this! Will i get screwed? Also anyone ever get this error before?

  • I have not got the error, but I was playing santa strikes back at Alladins Gold and it just kept retriggering forever, over 20mins and winning big and I got a pop up right in the middle of free spins saying something like: "This game session has been canceled by an administrator" just like that it was over.
    I will NEVER again play at any ClubWorld Casino! And I don't understand why they are constantly winning for the best customer service all the time. I don't care for this group, they are sneaky in my opinion and getting away with it!
    And I highly doubt you will get any money from them or a reply!

    Sorry ClubWorld lovers, I don't like them

  • Ive dep over 600.00 in the last few weeks and can't get anything.Well i still haven't heard about my jackpot win/error message yet. So i'm not dep till i get an answer.




    CURTSONLYLOVE - can i ask you how much you deposit monthly at club world?  i have deposited over $200 this month at aladdins gold after not playing there for several months (because i never won).....i followed your example and asked for a free chip today and was told "no".......i do use bonuses but i don't make huge deposits so these are no big deal....if i like a casino i could spend $500+ easily in one month...not sure if this is enough to get free chips, just wondering......thx!
  • mmmm... I've gotten that error message before at Alladdin's and way too many times at GOCasino. I'm slightly confused here folks..In the beginning it seemed like the majority here "loved" club world. I was debating on using Lucky Red's 400% welcome bonus, but after reading the last few post in review section, I'm now shell shocked. If they're all under the same umbrella, with the same software and same customer service reps, are Club World and /or Lucky Red's the bad apples? What's up folks? Play at our own risk?
    I like Alladin's, maybe because I'm familiar with it now. My sheer stupidity and greed showed up when I should of cashed out. uggghh!!  Btw, you can get free chips there even if you used a bonus and you don't have to deposit a lot either. I usually deposit on the low end. - peace


  • mmmm... I've gotten that error message before at Alladdin's and way too many times at GOCasino. I'm slightly confused here folks..In the beginning it seemed like the majority here "loved" club world. I was debating on using Lucky Red's 400% welcome bonus, but after reading the last few post in review section, I'm now shell shocked. If they're all under the same umbrella, with the same software and same customer service reps, are Club World and /or Lucky Red's the bad apples? What's up folks? Play at our own risk?
    I like Alladin's, maybe because I'm familiar with it now. My sheer stupidity and greed showed up when I should of cashed out. uggghh!!  Btw, you can get free chips there even if you used a bonus and you don't have to deposit a lot either. I usually deposit on the low end. - peace

    They tell me NO too! All 3 of them have always said NO! So I guess you are one of the chosen ones!
  • Ive made 2 deposits there 25/27 and went to ask for a free chip today got 10$ 10x playthrough, so slot junkie you most be very unlucky sad

  • This is my reply to asking for chip after many deposits...
    thomas carroll: I was wondering why I never get a free chip when friends that I have recommended get ones......

    thomas carroll: Some are in the Latest casino bonus forum and get the chips for the asking. I am sort of a regular depositer and my wife plays Club etc

    Chris: ooh ok Thomas we hae some limits onm free chip they are mainly credited on deposit amount and bonus balance

    Chris: let me check for you ok?

    thomas carroll: ok thanks

    thomas carroll: so if you do not use a bonus, you get a free chip?

    Chris: okay checked for you

    Chris: you used high bonus on deposit

    Chris: with no cashout limit

    Chris: this is why there is not enough room for free bonuses

    Chris: but also is probably better

    thomas carroll: i thought you give loyalty bonus like others

    Chris: free bonus have 10x cashout restriction

    Chris: there is a loyalty bonus as well

    thomas carroll: i know but nice once in a while

    Chris: but it take in account the bonus and other factors

    thomas carroll: ok, just asking cause i get both at Inetbet and others were saying you give them and I said I never have

    thomas carroll: I will tell them this at LCB so people will know why you give to some

    Chris: ooh ok yes ..there are different parameters but are set and managed by the promotion team

    Chris: as we don't want to be unfair

    Chris: and of course if you lose more there is  more bonus allowance to help

    thomas carroll: I think I will send an email to promotion dept.....

    thomas carroll: thanks for the info

    Chris: okay any advice is also appreciated

    Chris: you welcome


  • Ive made 2 deposits there 25/27 and went to ask for a free chip today got 10$ 10x playthrough, so slot junkie you most be very unlucky sad

    Actually, they are unlucky because they lost a customer! But glad you got a chip hope you win!

Quick Reply

Please enter your comment.

lcb activities in the last 24 hours

Most viewed forum topics

tough_nut<
tough_nut Yugoslavia 2 months ago
22

Bruno Casino - Exclusive Free Spins New Players only - NO US! Amount: 20 Free Spins on Big Bass Bonanza (by Pragmatic ) How to claim the bonus: Players need to sign up from our link and enter the...
Bruno Casino Exclusive No Deposit Bonus

Sylvanas<
Sylvanas Serbia 29 days ago
144

Happy New Year everyone! :) We hope for 2023 to bring you lots of great wins in an improved and prosperous community! And what better way to start the new year than to launch another exclusive $500...
$500 Exclusive LCB January Contest: Let's Test Casinos!

Anchi<
Anchi Serbia 2 months ago
201

See all casino bonuses available for your country on our Christmas bonus themed page . We will also post updates in this thread for your convenience. If you find any Christmas themed offers feel free...
Christmas Casino Bonuses And Promotions 2022