FoggyStar Support and Complaints Thread

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Last post made 14 days ago by Berks
FoggyStar
  • Started by
  • FoggyStar
  • Canada Casino Rep 4
  • last active 6 days ago

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  • Ok. Thanks.  I just didn't want to splash it everywhere because it is a technical issue and it didn't seem right.  I will send you the information now.

  • FoggyStar wrote

    Dear All,

    We are FoggyStar Casino, a cryptocurrency platform where you can find 7,000+ games from 60+ top-tier providers! Here we will provide you all the necessary support. Feel free to contact us!

    Like it <3<3<3

  • Do you guys accept players from the united states? Do you have a sign upbonus?

  • Hello Dawnelle Irwin,

    Unfortunately this Casino is NON US. 

    You can find on our list HERE the one that suits you. Enjoy your further entertainment.

  • I played on the website of the FoggyStars casino, bought free spins using points from the past, then I played a wager and made a withdrawal by uploading documents for verification, a day later I received a pimmo with a refusal to release and ban my account, I did not violate the rules and did not send duplicates on the site, I ask for help in this conflict!

  • Hello Sanekb7,

    Can you please send us your Casino Username via private message, so we can contact Casino Representative regarding your case?

  • Hello Sanekb7,

    We are still waiting for your credentials to be able to help you. Please private message me.

  • Hello Sanekb7,

    We need your credentials to be able to help you. Please PM me.

  • Hello Sanekb7,

    Thanks for your credentials. We will notify Casino Representative about your issue and get back to you once we get some response. Please keep us posted.

  • Hello, everyone.

     

    We have reviewed the situation and noticed that several accounts were used by the player to receive our no-deposit bonuses. We also would like to draw your attention to the fact that no-deposit bonuses are not available for players from Russia, according to clause 1.13 of our bonus conditions. The player violated these rules and regulations, so our Risk Team blocked him.

     

    Regards, FoggyStar

  • I don't argue about bonuses, but I played from one account and uploaded documents for verification, and my account was blocked

  • Hello, Sanekb7.

     

    Our security system has determined that you have created several accounts in order to receive bonuses. Thus, you violated our terms several times, which caused your account to be blocked. We would like to draw your attention to the fact that you can contact our support team at support@foggystar.com and fill out the account unlocking form. We will review your application as soon as possible and let you know about our decision.

     

    Regards, FoggyStar

  • Hello Sanekb7,

    Every time the rules are violated, the Casino has the right to close the account. We can not do anything against their policy.

    As Casino Rep clarified this issue, we will be closing this case and mark it as resolved.

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