Last post made 3 years ago by Glueck24
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  • Glueck24
  • Germany Casino Rep 4
  • last active 3 years ago

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  • Hi everybody,

    The whole support team of Glück24 is available to help you here. One person can take a vacation or get sick. Our team however will answer any questions you may have every day.

    If you have problems with our casino, you can post it here or contact us directly using live chat and email on our website. We are happy to help.

    Anything to share? Let us know. We value your opinion.

    We wish you “viel Glück” - good luck! :)

  • Welcome to LCB forum Glück24! Thank you for being available to assist our members! heart

  • Welcome on board. Thanks for joining our forum. wink

  • Welcome to LCB smiley

  • Thank you all for your warm welcome!

  • Welcome to the best casino forum! Thanks for being available to assist our wonderful members:)

  • Well i can't recommend this casino. They let player's from many country's to register, even though they only offer play-option to few country's. Players from Country's that canno't play game's in their site still can register, deposit and redeem bonuses, BUT they can't play a single one of the game's. I happened to deposit here, i checked the term's that my country was not in restricted list anywhere in their site. But it turned out they gladly let me register, and well well you know, they let me deposit, BUT they won't return my deposit. So it's hanging in there. They said they can return deposit to my Skrill or open the slots for me, but since they can't offer game's to my country, wouldn't it be illegal to "open" the game's to me especially? Really odd. So i said they should return my deposit, i made withdrawal, they promised to pay but they never did. They also said that casino's to pay skrill is difficult and not easy at all since they locate in germany and i am in Finland. So i reminded that Skrill is international and instant to the players and casino's. Full of fake excuses and they basically stole my fund's.
    Avoid with all cost! 

  • Hello slotfreak,

    Could you please send me your casino username in PM inbox and we'll get in touch with the Glück24 Casino Representative regarding your deposit.

  • Hello slotfreak,

    We received a reply from the casino. They advised us that your money has been sent back to your account. Please let us know if you received it.

  • Hello Slotfreak,

    We are deeply sorry!

    We didn’t know about that technical problem with players from Finland.

    We returned you your money.

    We are awaiting an answer from our technical specialists whether we can accept players from Finland or not.

    If there are still unresolved issues left, let us know here or contact our support.

  • Unfortunately, we had to restrict access to players from Finland.

    Now they are not allowed to register, deposit or play on Glück24.

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