888casino | Casino On Net | Reef Club Casino | 777

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Rachel888
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  • Hello Wonderful People of LatestCasinoBonuses!!!!

    My name is Rachel and I am the rep for
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    Added 4 November 2015 - 777 Casino

    Please feel free to contact me for anything you need. I always appreciate any feedback players have.

    Don't miss out on Casino On Net's exclusive latestCasinoBonuses Free Spin offer smiley

    Regards,
    Rachel

  • Hi there Rachel and welcome to LCB.  Glad you are here for us.

    blue

  • Hey Rachel, mailed you twice.
    Still waiting for that 20$ with 50x wager limits and no max cashout on casino-on-net.
    Thanks.

  • BUMP

  • Hi just1million,

    I've sent a chaser to Rachel. 

    blue


  • BUMP


    I Haven't received anything, can you please send details to my email rachel.hemi@888holdings.com? include first name, last name, username, and location.

    I will be more than happy to help smiley

    Regards,
    Rachel
  • sure, will do smiley

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  • Hello Gai!

    Welcome on board.  thumbs_up We are happy to have you hear with us.

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  • Welcome to the forum. Thanks for being here to assist our members.

  • Hello my friends,

    I have a problem with 888.ro regarding reopening my casino section.

    I did ask for a temporal block in date of 10 october 2020.In the date of 20 october 2020 i ask them to reopen my casino section,and since then until today i send them allmost 50 emails and spoke with them allmost every day requesting to give me acces to casino.I onli can play poker and sports bets.

    Thei allways tell me to be patient because the team is working at the case.

    Its been 70 day and my patience is over.

    Can somebody tell me what to do next?

  • musat.andrei.73 wrote:

    Hello my friends,

    I have a problem with 888.ro regarding reopening my casino section.

    I did ask for a temporal block in date of 10 october 2020.In the date of 20 october 2020 i ask them to reopen my casino section,and since then until today i send them allmost 50 emails and spoke with them allmost every day requesting to give me acces to casino.I onli can play poker and sports bets.

    Thei allways tell me to be patient because the team is working at the case.

    Its been 70 day and my patience is over.

    Can somebody tell me what to do next?

    Hello musat.andrei.73,

    Could you please private message me your casino username and we're going to contact the Casino Representative. 

  • Hello, 

    I am hoping that someone will be able to assist me. 

    I have been a long-time customer of 888 and ever since the change to 888 Ontario occurred, I have experienced several issues that have caused me a great deal of stress, and frustration. Before they transitioned over to the new site for my area, I was a frequent and long-time customer, who never encountered a single issue with your service. However, when they made the shift over, I experienced the following issues that to date, remain unaddressed...

    1) I have been unable to withdraw the funds from my account to my bank account

    2) My access to their service has been restricted due to what several agents I have spoken to say is a "complete misinterpretation"

    I have been in constant communication with several members of 888's customer service team by phone and email. They told me the best option to resolve these concerns is to continue working with them, as they will be able to provide the best resolution(s) for these concerns. Still, they have not been able to do that.

    Here is all the necessary information you need to know to bring you up to speed on each of the concerns I have mentioned...

    Concern #1 

    • Their customer service team, my bank, and I have confirmed that the bank details I have provided are correct, and there is no explanation as to why not one of the wire transfers has been successful. 

    • Their team has initiated the transfer 3+ times but for some reason, the funds keep getting returned to them due to a "technical error". 

    • I used the same details for wire withdrawals with my previous account before the transition, and all my wire withdrawal requests were processed successfully. 

    Concern #2 

    • Shortly after using my account with your new platform, my account was restricted due to a comment that I made while chatting with one of the dealers that your system misinterpreted. 

    • After connecting with several agents on this issue, they completely understand that this whole situation is a complete misunderstanding, and have advised me to reach out to get in touch with a manager, as they would be able to review my case and reverse the action taken against my account. I have attempted to do this, but have gotten no response.

    • I have been a long-time customer of their platform, and have never had any issues with gambling, and am very frustrated that this action has been taken against my account when there is no justification behind it. 

    I truly hope someone will be able to help me with this, as I have been trying to resolve these two issues for over a month, and I want to resolve this and be able to continue using their services without any issues. 

    Thanks! 

    Matthew

  • Hello matthewdd17

    Thank you for providing us insight on your recent troubles with 888 Casino. We can escalate your complaint by contacting Casino Representative. However, we first need your Casino Username. Please private message me this information. Thanks. 

  • matthewdd17

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