CLOSED: Rushmore Gaming Group

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Last post made 9 years ago by footdr
RushmoreGaming

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  • Hi All,

    My name is Heather and I am the representative for all Rushmore Gaming Group casinos:

    Rushmore
    Cherry Red
    Slots Oasis
    Pure Vegas
    Slotsville

    I am looking forward to participating in this forum and answering any questions and/or concerns you may have.

    Happy gaming!

    Heather McPherson

    Update: All these brands have been blacklisted. There is no casino rep to help with any queries or complaints.

  • So glad you are here on board! I have a feeling you might have a lot of members needing a helping hand!

    Welcome to LCB  cheesy

  • Welcome  to the forum Heather, glad to have you here! cheesy

  • Welcome Heather. It's great to have you here to assist our members.  smiley

  • Hi Heather,welcome to LCB!! smiley

  • Hello and welcome, Heather.

  • Welcome Heather. Now folks, let's NOT be nasty to her for the past Rushmore sins. Let's give her a chance to make things right and enjoy the casino once again.

  • Welcome Heather! Thank you everyone for making her feel so welcome! smiley

  • hello!
    you still dont accept players from Latvia or maybe accept?

  • Hi Olegs,

    I am very sorry to say that Latvia is still a restricted territory for us. sad

  • hello heather,  can you tell us what you have heard about rushmore casino and what your views are on that?  I was a regular depositor at one time and like many no longer play there.

  • Hi Dabigdog,

    Can you be more specific about what information you would like? I know that Rushmore has had some problems with payments in the past. Withdrawals are all running smoothly now. There have been some complaints about delays, but everyone is getting paid.

    Any specific reasons why you no longer play with us?

    Heather

  • It has been a long while,  but extreme delays, excuse after excuse as to why the delays are taking place, (which bordered on straight out lies in my opinion as they often contradicted themselves)  and a consitent failure to reply to even the most basic information request.  Total customer dissatisfaction was the reason why most of us bailed.  It is ironic that when you say "withdrawals are running smoothly now"  seems very similar to what many of us have repeatedly heard and it wasnt true in the past so we are probably still skeptics.  Have all of your outstanding withdrawal requests been paid?  Many have been complaining for months.

  • welcome to the forum heather

  • Heather,
    I have a withdraw request that has been "In Progress" since March 23rd and treated rather rudely by support IMO.  According to the rep, I was being impatient.  Ive been told to wait a week, 2 weeks, then 15 business days....and now I'm just waiting.  When I asked about it again, I was told it could take a few days, weeks, and even longer.  Quite frustrating from my point of view.  What's my incentive to deposit at this point?

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